Hospitality Daily Podcast

Nina Kleaveland is the CEO and co-founder of Lanyard, and in this episode, she shares what she's doing to help hospitality providers attract and retain talented people by offering housing.Follow Nina on LinkedInLearn more about LanyardNina is also the founder of Female Founders in Hospitality, and I encourage you to listen to our conversation about that here.This episode is part of our series on recruiting. Some other episodes on this you may enjoy are:Recruit Standout People to Build a Standout Brand - Veerle Donders, ZokuRecruiting Multi-Dimensional People Into A Dynamic Industry - Robin Coleman, Carver Hotel GroupCareer Opportunities in Hospitality Today - Chip Rogers, AHLARedefining Careers in Hospitality - Amanda Gray & Raul Moronta, Remington HospitalityResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Tom Wolfe is the Chief Concierge at the Fairmont San Francisco and was the first concierge in America. In this episode, you'll hear why he loves San Francisco - and how we can welcome others to our city.Listen to our other episode with Tom: How The First Concierge in the US is a FuturistFollow Tom on LinkedInHe's America's First Concierge (YouTube)Learn more about the Fairmont San FranciscoListen to our other episodes about San Francisco:What's Going On In San Francisco - Cassandra Costello, San Francisco Travel AssociationRebirth In The Heart of San Francisco - Marisa Rodriguez, Union Square AllianceResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

How are you thinking about developing yourself - personally and professionally - to become the best hospitality professional you can be? Today, we're learning from Erik Tengen, CEO of Oaky, about how he thinks about this - and what works for him.Links:Follow Erik on LinkedInListen to the Oaky podcast on SpotifyResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Lauren Phelps is a strategic advisor in the hospitality industry with a long track record of value-add projects in hotel investing, management, and operations. She was the Director of Strategy for Broadreach Capital Partners, leading key projects across their portfolio of independent hotels. She opened and later was the General Manager of the Ameswell, a 255-room full-service independent property in Mountain View, California.In this episode, you'll learn what she learned through opening the Ameswell - lessons for working with the people around you to get things done.Listen to our other conversations with Lauren as well:Applying Silicon Valley Best Practices To HospitalityTalent Strategies for Competitive MarketsFollow Lauren on LinkedIn hereResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

The Madrona, a luxury boutique hotel in California's Sonoma County, has been named one of Travel + Leisure's "Best New Hotels of the Year" and Conde Nast Traveler called it one of the most exciting new hotel openings they've seen.Cory Schisler is a Partner at the hotel and in this episode, we get to hear the story behind how it all got started, how Cory and his partners think about hiring and team building, experience design and delivery, and much more.The Madrona Featured on Magnolia Network’s Bespoke InnsMore history and press coverage for The MadronaSpotify playlists: Madrona by Daylight, Lunch at Madrona, Poolside at MadronaResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Ali Wunderman is an award-winning freelance travel journalist with work in the Washington Post, Cosmopolitan, Forbes, Travel + Leisure, Condé Nast Traveler, the Guardian, SF Gate, and many more.In this episode, you'll learn what it's like to work in this role, what she finds interesting, and how to best work with journalists like her to get media coverage.Visit Ali's websiteFollow Ali on LinkedInFollow Ali on TwitterFollow Ali on InstagramFollow Ali on TiktokResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

David Rust is the founder and CEO of Sagra, a hospitality business whose mission is to bring awareness to regenerative agriculture and support the farms that practice it. David was one of the first 20 team members at Lyft, which achieved a $24 billion valuation at its IPO and was named to the Forbes 30 under 30 list. Yesterday we learned about why and how he's building Sagra to introduce more people to sustainable farming, and in this episode, you'll hear what he's learned about building companies that you can apply to your business.Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

David Rust is the founder and CEO of Sagra, a hospitality business whose mission is to bring awareness to regenerative agriculture and support the farms that practice it. In this episode, you'll learn about David's journey to founding Sagra and what he learned about sustainability and hospitality along the way:00:50 - David talks about his influences growing up03:12 - Joining Lyft as an early employee and launching in cities like LA, Seattle, and Chicago05:11 - How he got to know a place quickly 08:49 - Transitioning from tech growth guru to hospitality founder15:20 - The role of customer experience in business success 19:12 - From watching Chef’s Table on Netflix to taking action and reaching out to participate21:45 - Regenerative farming26:37 - Weeks building tech companies, weekends on farms31:06 - Prototype development (solving problems for both the guest and the farmer)33:53 - Why food builds such a strong connection with us37:15 - Solving problems for farmers40:49 - How Sagra is structured and operates 45:27 - Sagra’s impact on guests49:01 - What’s most exciting for David nowIf you liked this episode, listen to our other episodes on sustainability.Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Hospitality has its roots in place - the neighborhood, city, and region it is provided from. Today, we're going to do something a little different - kicking off a little series I'm calling "San Francisco Sundays" - because through interviews with leaders in my hometown, I want you to see how we can work with others in our community to welcome more people and provide hospitality. If you're based in the San Francisco area, I want you to get to know the people driving our community forward. If you're listening from another part of the world, I think you'll still find this valuable - as I hope it helps you be inspired by San Francisco as an example of what it looks like to work together to solve challenges and help our communities thrive.Today we're learning from Marisa Rodriguez, CEO of San Francisco's Union Square Alliance, about the role of public spaces, the importance of working together in the community, and what's next for San Francisco.Follow Marisa on LinkedInLearn more about the Union Square AllianceListen to our other episode about San Francisco:What's Going On In San Francisco - Cassandra Costello, San Francisco Travel AssociationResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Shelley Brown talks about how we can avoid burnout and thrive through creativity.Listen to our other episode with Shelley: Stay WEIRD: How hospitality leaders can create a culture of belongingLearn more about Shelley's work on her websiteSee Shelley's art on her website and on InstagramFollow Shelley on LinkedInResource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands