
Hospitality Daily Podcast
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Latest episodes

Jan 21, 2025 • 15min
The Magic Behind citizenM's Success - Michael Levie
In this episode, citizenM co-founder Michael Levie shares insights into the innovative strategies and operating approach that has driven the company's success.If you liked this, you may also like these episodes:The citizenM Founding Story (And What It Teaches Us Today)The Moments That Made Me: citizenM's Michael Levie Shares His Story A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 20, 2025 • 11min
The citizenM Founding Story (And What It Teaches Us Today) - Michael Levie
In this episode, Michael Levie, co-founder of citizenM, shares the story of how the innovative brand began, the challenges they faced, and the unique strategies that set them apart in the industry. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 19, 2025 • 16min
The Moments That Made Me: citizenM's Michael Levie Shares His Story
In this episode, Michael Levie shares his journey from a young hospitality enthusiast to a leader (including co-founding citizenM), his experiences with technology in hospitality, and his advice for aspiring hoteliers. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 18, 2025 • 17min
The Secret Sauce of Great Restaurant Concepts - Anthony Torres
In this episode, Anthony Torres, one of the hospitality industry's top food and beverage leaders, shares insights on creating standout food and beverage concepts, emphasizing the importance of working with specialists and maintaining concept integrity.More episodes with Anthony: Lessons from Starwood, Kimpton, and IHG in F&B LeadershipWhy Hotel F&B is the Ultimate Creative CanvasHow Personal Development Transformed My Hospitality Leadership A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 17, 2025 • 11min
Hyper-Local F&B Strategies to Keep Your Property Top of Mind - Anthony Torres
In this episode, Anthony Torres, one of the hospitality industry's top food and beverage leaders, shares essential tactics for keeping your property top of mind, from creating hyper-local strategies to leveraging partnerships with influencers and local businesses.More episodes with Anthony: Lessons from Starwood, Kimpton, and IHG in F&B LeadershipWhy Hotel F&B is the Ultimate Creative CanvasHow Personal Development Transformed My Hospitality Leadership A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 16, 2025 • 12min
Turnaround Story: How We Drove Revenue & Profitability Through F&B - Anthony Torres
Anthony Torres, a top food and beverage leader in hospitality, shares his insights from driving revenue growth at the Grand Wailea. He emphasizes the importance of listening to both team members and guests to enhance offerings. Strategies for improving F&B experiences through teamwork and innovation take center stage. Torres also discusses the exciting James Beard Celebrity Chef Tour in Maui that connects renowned chefs with local culinary talent, enriching the community and elevating the dining landscape.

Jan 15, 2025 • 30min
Beyond OTA Savings: Why Direct Bookings Are Your Key to Understanding Guests - Chris Bowling, BWH Hotels
In this episode, Chris Bowling, Head of Digital and Consumer Marketing at BWH Hotels Great Britain, shares insights on the importance of direct bookings, the role of OTAs, and the impact of AI on the hospitality industry.Read Chris' newsletter, The Hotel Hype. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 14, 2025 • 10min
How AI Helps Me Run More Profitable Hotels - Sean Murphy, The Bower
Exploring the transformative power of AI in the hospitality industry, Sean Murphy reveals how technology can optimize hotel operations and enhance guest experiences. He shares his journey from pool attendant to a Forbes 5-Star GM and discusses the importance of balancing tech innovations with a personal touch. The conversation also highlights the challenges of integrating technology into daily operations and the value of adaptability and experimentation in achieving profitability.

Jan 13, 2025 • 34min
From Pool Attendant to Achieving Forbes 5-Star Recognition - Sean Murphy, The Bower
In this episode, Sean Murphy, General Manager at The Bower, shares his inspiring career journey in hospitality, from his beginnings at Ritz-Carlton to leading an independent hotel to Forbes five-star recognition in Mexico. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Jan 12, 2025 • 14min
How Creative Wellness in Hospitality Is Elevating Guest Experience and Driving Revenue Now - Lou Zameryka
In this episode, Lou Zameryka, founder of Alively and partner at Ventures Hospitality, shares insights on integrating wellness into hospitality to drive guest loyalty, boost satisfaction, and unlock new revenue streams.Check out these other episodes with Lou:Unlocking Human Potential: The Power of "Healthspan" in Hospitality - Lou ZamerykaBuilding Booking.com: Lessons In Culture, Innovation, And Global Growth from Behind The Scenes - Lou Zameryka A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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