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Hospitality Daily Podcast

Latest episodes

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Apr 18, 2025 • 16min

Inside Avant Gardner: Creating The World's Most Innovative Entertainment Destination - Josh Wyatt

In this episode, Josh Wyatt (IG @therealjoshwyatt), CEO of Avant Gardner, shares behind-the-scenes insights into what many are calling the world's most innovative events and entertainment complex, providing a masterclass in creativity and experiential design. Links:See posts on Josh's LinkedIn profile hereAvant Gardner on LinkedInAvant Gardner on InstagramThe Brooklyn Mirage on InstagramListen to Josh on Prism's Live Music Industry Podcast A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 17, 2025 • 20min

Why Creativity Wins—Even in a Recession: The Generator Hostels Story - Josh Wyatt

In this episode, Josh Wyatt (IG @therealjoshwyatt), CEO of Avant Gardner and former Co-Founder and Managing Partner of Generator Hostels, takes us inside the powerful intersection of creativity and capital in hospitality. Josh shares the compelling story of how he transformed Generator Hostels into one of the world's most innovative and successful hospitality brands—even during challenging economic times.You'll learn:Why creativity is crucial for standing out in hospitality.How to effectively balance bold, creative vision with strong financial performance.What it takes to create unique, immersive experiences that attract both guests and investors.Whether you have the tailwinds of a great economy behind you or find yourself navigating uncertainty, this conversation provides actionable insights into using creativity as your greatest competitive advantage. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 16, 2025 • 10min

LVMH and Orient Express: How Luxury Leaders Navigate Legacy in an Era of Change - Gilda Perez-Alvarado, Accor

In this episode, Gilda Perez-Alvarado, Chief Executive Officer of Orient Express and Group Chief Strategy Officer at Accor, reveals how luxury leaders are successfully preserving legacy brands in today’s rapidly evolving world. She provides an inside look at the strategic partnership between Orient Express and global luxury powerhouse LVMH, exploring why history, authenticity, and meticulous craftsmanship are essential ingredients for thriving amidst uncertainty. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 15, 2025 • 10min

Reinventing the "Art of Travel": Inside Orient Express's Quest to Redefine Luxury Hospitality - Gilda Perez-Alvarado, Accor

Gilda Perez-Alvarado, Chief Executive Officer of Orient Express and Group Chief Strategy Officer at Accor, takes us behind the scenes of the iconic brand's revival in this episode recorded Friday, April 11, 2025 - exploring how they're reinventing luxury hospitality. Discover the strategy behind their ambitious launch of Orient Express’s first hotel, train, and yacht—and learn what the new 'art of travel' truly means. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 14, 2025 • 21min

Tariffs, Travel Disruption, and What Hotel Leaders Must Do Now - Jan Freitag, CoStar

In this episode, Jan Freitag, National Director, Hospitality Analytics at CoStar Group, shares insights on the impact of tariffs on the US hotel industry, the importance of actionable data, and strategies for navigating uncertain times.Links:"Tell Me More" Podcast by Jan Freitag & Isaac Collazo: Apple Podcasts or Spotify Jan's recent episode on No Vacancy NewsJan's episode on the Hotel Moment podcastHotel Data ConferenceI-92/APIS Dataset from the U.S. Department of CommerceMore conversations about the economy and the state of the hotel industry:Hospitality’s Early Warning Signs: What the Data Reveals About the Economy Ahead - Jamie Lane, AirDNATariffs, Unfolding Travel Trends, and San Francisco’s Comeback - Zach Demuth, JLL A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 13, 2025 • 54min

Sunday Slowdown: A Bespoke Sound Takeover with Clay Bassford

Today, Hospitality Daily transforms into your personal sonic retreat as we present our first-ever musical special: "Dream Resort: A Mediterranean Escape," created by Clay Bassford and our friends at Bespoke Sound. Leave behind the daily challenges of hospitality and immerse yourself in the fantasy resort experience you work so hard to create for others. Our specially curated 53-minute musical journey transports you to an idyllic Mediterranean paradise—from the gentle morning waves greeting your arrival to the tranquil evening ambiance as stars emerge over the sea.No industry insights this time. No trends to analyze. Just pure, unadulterated escapism through a carefully crafted playlist that tells the story of the perfect resort day. Interwoven with natural soundscapes and guided by playful narration, this episode invites you to remember why you fell in love with hospitality in the first place.Headphones recommended. Permission to daydream granted. Check out the full playlist here on SpotifyOnce you're done listening to this, check my conversations with Clay here: How To Use Music To Elevate Your Guest Experience A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 12, 2025 • 11min

Celebrating Careers, Cultivating Culture: Suzie Thompson on Red Carnation’s Secret to Hospitality Excellence

In this episode, Suzie Thompson, Vice President of Commercial at Red Carnation Hotels, shares her insights on careers in hospitality and how they celebrate excellence.This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 11, 2025 • 10min

How We’re Preparing Our Hotels for an AI-Driven World - Suzie Thompson, Red Carnation Hotels

In this episode, Suzie Thompson, Vice President of Commercial at Red Carnation Hotels, shares how she is preparing for an AI-driven world.This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 10, 2025 • 37min

The Red Carnation Blueprint: Making Every Guest Feel Like the Only One - Suzie Thompson, Red Carnation Hotels

In this episode, Suzie Thompson, Vice President of Commercial at Red Carnation Hotels, shares insights into how her teams blend data, culture, and creativity to deliver exceptional guest experiences.This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Apr 9, 2025 • 17min

My AI Research Results: 87% of Hospitality Pros Already Use AI (Here's How) - Josiah Mackenzie

In this episode, Josiah Mackenzie shares some top takeaways from his latest research, including how 87% of hospitality professionals participating in the study already use AI to improve efficiency, creativity, and guest experience. Listen now for practical examples, underutilized AI opportunities, and actionable insights you can use in your hotel or hospitality business.Also see:AI 2027 ProjectWhat AI Might Bring Hotels in 2025 - Martin SolerAmerica's Chief AI Officer for Travel Shares Advice for 2025 - Janette Roush, Brand USALess Ringing, More Hospitality: AI-Powered PBX To Give Our Teams More Time for Guests - Steven Marais, Noble House Hotels & ResortsAI & Hotel Tech Bets For Our People-First Approach - Dina Belon, Staypineapple HotelsThe Future of Hotel Management: Automation, AI, and Innovation - Sloan Dean, Remington HospitalityAI's Impact On Our Business - Ernest Lee, citizenMHow AI Helps Me Run More Profitable Hotels - Sean Murphy, The Bower50 Days, 50 Concepts: Rethinking Experiential Hospitality with Generative AI - Dylan Barahona A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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