The Human Centered Design Podcast (Premium)

NEWS: We have just launched our new community ‘CIRCLE’ - A Private Community for Ethically Conscious Designers and Changemakers / https://www.thisishcd.com/landing/circle-a-community-for-ethically-conscious-designers-changemakersFast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersWe meet keynote speaker, trainer and coach Jeff Gothelf, and speak about how Jeff helps build collaborative cultures and adopt modern ways of working in organisations.Jeff tells us about his background in design, particularly the intersection of design and agile methodologies. He shares his experience in creating and popularising Lean UX, a process outlined in his book with Josh Seiden. The conversation delves into the challenges of selling and explaining user experience to businesses that didn't initially understand its value.Jeff emphasizes the importance of translating design work into language that business leaders care about, focusing on the impact on solving business problems. The discussion also touches on the evolution of user experience in tech and software businesses during a pivotal time.Jeff addresses the challenges in implementing Objectives and Key Results (OKRs) within organisations. He highlights the need for a qualitative approach to objectives and the importance of key results being metrics that measure human behaviour.The conversation provides insights into the foundations of UX and the current hurdles in fostering a deep understanding of OKRs within organisations.An interesting one to record and an interesting listen for sure. Enjoy! https://www.linkedin.com/in/gothelf 

Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersIn this episode, we welcome Professor Sonia Livingstone with Kruakae Pothong from the London School of Economics, also involved in Playful By Design. The discussion focuses on childhood development and incorporating design into children's lives.Kruakae, originally from Thailand and with a background in journalism, highlights her shift to research at the intersection of policies, technologies, and society.Sonia, a social psychologist, shares her journey of exploring how children engage with the digital world and her involvement with the Five Rights Foundation, aiming to improve the digital space for kids.The conversation touches on design thinking, the collaborative efforts of the guests, and the role of design in shaping children's experiences in the digital world.A really enjoyable chat with our guests Sonia and Kruakae, thanks for joining us. https://www.linkedin.com/in/sonia-livingstone-6b0b8712/ https://www.linkedin.com/in/kruakae-pothong-28b24115/

Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersToday on the show, we speak with Carol Massa. Carol is a phenomenal service designer, based in the U.S.A.In this episode, we speak about the nuances between strategic design and service design and we really get into detail about the two. We find out how Carol sees what some of the organisations have successfully done to introduce service design into their organisation.Carol is an incredible educator, she works with the service design network and runs a great course called Strategic Design in Organisations.We talk about the key learnings from that course in particular.I had a lot of fun speaking with Carol and I know you’ll enjoy this one too.https://www.linkedin.com/in/carol-massa/

Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersIn this eye opening episode, we meet Catalina Bonavia, known to friends as Cata, who is Head of Service Design for Three6.com.au. Originally from Argentina, now living in Melbourne, Catalina has worked on some very interesting projects as an industrial designer, not least a remarkable health-enhancing toilet design for a family in Argentina, which quite literally has changed people's lives.Join us for a fascinating chat, not only about toilets, but about the incredible work Catalina does.https://www.linkedin.com/in/catalina-m-bonavia

Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersI'm delighted to have you with me for another cracking episode this time with Ben Dunn Flores, Co-Founder of Roost. I’d stumbled across this start up late one night on a post that was exploding on LinkedIn that challenged the status-quo about home ownership in the UK.I openly admit in this episode that I am privileged and lucky to have a home, albeit with a mortgage, but we discuss the alternative paths to home ownership, through the CO-OP model that has been popularised in Central Europe. I know very little about this space, and I was eager to learn from Ben. He is so articulate and knowledgable and demonstrates everything that excites me about the future generations who are ready to challenge the structures that many of us have accepted as the only way to do something. ben@roostrent.com https://www.linkedin.com/in/ben-dunn-flores-2341a1159/?originalSubdomain=uk

Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersI'm delighted to have you with me for another cracking episode this time with Aoife Dooley, one of Ireland’s most talented illustrators. We connected several years ago at an event where we both were speaking at, and stayed in touch afterwards. Aoife’s created several beautiful children’s books over the last decade, many of which have been shortlisted for best children’s books each time in Ireland. We speak about Aoife’s journey of self-discovery a number of years ago that led Aoife finding out that they were autistic, and what this meant to her. We speak about Aoife’s creative process, and how they approach idea generation and generally find out about what makes this creative powerhouse tick.https://aoifedooleydesign.com/

In this profoundly moving episode, Heldiney Pereira shares his transformative journey navigating life's tumultuous waters, emphasizing the pivotal role the Samaritans played. Explore insights on recalibrating one's mind, realigning life goals, and the transformative power of finding one's purpose. Learn how Heldiney's commitment to emotional well-being turned obstacles into paths of self-discovery and personal growth.

Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersIn 'Designing Complexity: Beyond Templates to True Visualization', we dive deep into the transformative world of data design. Nicole, a Swiss graphic designer, joins us to unpack the philosophy behind visualizing intricate concepts. Through enlightening discussions, we explore the journey from narratives to visuals, the pitfalls of generic templates, and the imperative of creating designs that are not only informative but also aesthetically engaging. Whether you're a seasoned designer or just curious about how the pros transform dense data into digestible visuals, this podcast sheds light on the art and science of making complexity comprehensible.Buy the book https://www.superdot.studio/

Fast-track your career with our 12-week training programme: https://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersWelcome to "This is HCD," where we dive deep into the realm of cochlear implants and the profound impact they've made on countless lives. Journey with us from Sydney to St. Louis as we spotlight personal narratives, breakthroughs in technology, and the power of human-centered design in action. In each episode, discover the inspiring tales of individuals like Patrick who, through cochlear technology, have been introduced to a world of sound they never knew. But beyond the tech, it's about human stories, connections, and a renewed hope brought about by innovative design. Join industry experts, caregivers, and those who have embraced a new auditory life as we uncover the magic behind the science, one story at a time.Watch: https://www.youtube.com/watch?v=QpiRynRWRsQ

In this podcast, Patrick Quattlebaum, co-author of 'Orchestrating Experiences' and a key figure at Harmonic, discusses the significance of staying true to one's purpose, the importance of self-care in the entrepreneurial journey, and the diverse applications of service design in today's organizations. They also explore the difference between complex and complicated design and the characteristics of good and bad clients for Harmonic Design.