The Human Centered Design Podcast (Premium)

Show some love for today's sponsor, MIRO. https://www.miro.com/podcastHey Premium'ster! Thanks for supporting us and super happy to have you as a supporter of This is HCD!I'm delighted to have you with me for another cracking episode this time with Leon Barnard, co-author of the brand spanking new book on A Book Apart, called Wireframing for Everyone.Leon, Michael and Bill all work for one of my absolute favourite UX businesses, Balsamiq. A wire framing tool that when it came out in 2008, was revolutionary. It reduced the exclusivity around the capability of wire framing, and made it accessible overnight to teams and non-designers. It increased the quality of communication, it reduced meetings, it sped things up and enabled better outcomes for teams working in the product space. It wasn’t perfect, it wasn’t sexy, but it was powerful. In this conversation, we chat about the self-imposed restrictions on the product, still owned by the original founder, Giacomo (Peldi) Guilizzoni who I can vividly remember answering my support tickets in the early days of the business, and it’s awesome to see and hear what the culture is like within the business.But onto the book, all three of the co-founders worked on parts of this book, and we speak at length with Leon about the approach, the mindset of wire framing and how it unlocks blockers within teams. This book I believe would make for great gifts for teams to pass around the organisation to try and improve the wire framing capability as you’ve probably heard many many times on this podcast, prototyping is one of the most incredible skills to have for any change-makers, and this book helps provide the keys to people.Book: https://abookapart.com/products/wireframing-for-everyoneWatch on YouTube: https://youtu.be/8mKcwLC1HYE

Hey Premium-ster! I totally love you for the fact that you're a subscriber and believer in what we are doing at This is HCD! You're getting this episode first...Play. Something we all did as children, but as we grow older, it's less and less common to see, and even more so within the workplace. Play is often seen as the opposite of work.But what about if your job was to help unlock the potential, and you encourage play to do that in the workplace? Well, earlier this year, Adam Lawrence and Marcos Edgar Hormess, who I've worked with for many years, mentioned to me about a new play kit that they were involved in creating with Playmobil Pro.And I bought the full pro kit myself out of my own money. So this isn't an advert. I paid for this kit myself. But once I got it, I hit a few stumbling blocks. And I wasn't entirely sure how to weave it into my sessions or my workshops with my clients. Now, Frank, the MD of PlayMobile Pro, who I spoke to earlier in this year on the podcast, was awesome and connected me with today's guest, Juan Prego.Now, on the topic of play, I've been a big fan of Miro for many, many years. It's the tool of choice for my online workshops. And they've kindly sponsored today's episode. And the sessions and learning experience that I provide for my clients are always fun. And I put this down to the utilizing of Miro's fun features inside their tool.And I can really curate whatever experience I want to have within my canvases. Now Miro are helping us out. By sponsoring this episode, as I said, so if you want to show some love, why not check out what they've been doing by visiting Miro. com forward slash podcast, or by clicking the link in the description or show notes, depending on where you're listening or watching this episode.Now, if you are listening, did you know that you can watch this episode on our YouTube channel? People are absolutely loving the fact that they can see the guests chat about things. So be sure to subscribe if you can get a chance and check out our YouTube channel. Back to Juan. He's produced an awesome book, Play Like a Pro, that is due out later this year in 2023 in English.And I have a copy of it and it's awesome. It's great to hear Juan though in this episode talk about how he recommends weaving methods like Playmobil Pro into his sessions. Is it as simple as just cutting and pasting? And also cover off his thoughts regarding Playmobil Pro versus LEGO Serious Play etc.There's a debate in the community on which is best. Not much of a debate anyway. Let's jump straight in.

Former chief design officer at A&Z Bank, Ofer Yomtov, shares his experience of making the bank more design-centric and discusses the difficulties faced in a regulated banking industry. The podcast also explores the benefits of diverse cultural influences in design, challenges of aligning job titles in design, evolution of the Chief Design Officer role, and managing conflict and building design capability within an organization.

Today on the show we have a very special guest, Mollie, of Irish with Mollie Instagram fame. Now Mollie is from Dublin and has been on a mission to spread the love of my native language, Irish, or as we say in Ireland, Gaeilge. To give you a very brief background on our history in Ireland, we spoke Irish up until the British rule, and it wasn't until the early 1900s and 1916 that we regained our independence, but we never regained our native tongue fully.It's now spoken only in parts in Ireland, and even though it is mandatory in schools. Many in my generation really had little or no appreciation of its beauty. Now Molly's gifted me access to her courses and I'm about to start taking her courses. So who knows, you might start to hear me weave a few words here and there into the podcast. https://www.irishwithmollie.com/ https://www.instagram.com/irishwithmollie/?hl=en

Check https://www.miro.com/podcast to sign up for free and get 3 free canvases for life...Many of you will have heard of Ikigai, the Japanese concept of aligning our lives to our purpose, something I am deeply involved with at the moment on my coaching programmes. Hector has written two of the best selling books on this topic, and is based in Japan himself. In this conversation, I get into areas of the methods that Hector suggests, but also does himself. By the end of this conversation, you will understand not only what Ikigai is, but also how to start weaving it's principles into your day to day life.We became fast friends on this episode, and have invited Hector back onto the podcast in a few months to catch up. So if you're a member of Premium This is HCD, you will be able to ask him a question? Not a member yet? The link is in the shownotes and it costs €3.99 per month for an ad-free feed with some additional perks along the way.▶️ WATCH this episode https://youtu.be/WzHa0ZocjmE https://hectorgarcia.org/ The Journey to Ikigai on Amazon

Greg Bernarda, co-author of 'Value Proposition Design', discusses the current state of value proposition design and business model canvas, leading ecosystems instead of organizations, challenging home ownership models, behaviors for successful organizations, navigating complexity, creating a vision and timing, and bridging the gap between business and societal needs.

Hello and welcome to another episode of This is HCD. I'm delighted to have you with me for another cracking episode this time with Heather Hansen.. author of the book Unmuted a fantastic book for anyone practicing their craft in organisations who strive to improve comprehension, understanding and better and more effective use of language.As many of you will probably know, my name is Gerry Scullion and I'm a service designer based in Ireland. I offer service design training, user experience design training and also my Visualisation Methods for Change Makers course on my website and offer this in house for businesses. So if you're in an organisation and looking for training, please get in touch with me.So let me tell you about Heather.Heather is based in Singapore where they run Global Speech Academy, an organisation focussed on improving the quality of communication across the departments and teams. We chat in great detail about language bias. Heather comes from the US and we speak about all of that jargon that permeates the tech business such as “ping me” or “circle back” - where this comes from what and not only what under pins it but also the affect this has on a day to day basis. It’s exclusionary and exclusive.Link: https://globalspeechacademy.com/about/heather-hansen/LinkedIn: https://www.linkedin.com/in/hansenheatherThis is HCD LinksCoaching and Mentoringhttps://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersVideo CoursesService Design : https://www.thisishcd.com/courses/video-on-demand-introduction-to-human-centered-service-design-using-journey-mappingVisualisation Methods for Change Makers: https://www.thisishcd.com/courses/visualisation-methods-for-change-makersService Blueprint Essentials: https://www.thisishcd.com/courses/service-blueprint-essentialsJourney Mapping Fundamentals: https://www.thisishcd.com/courses/journey-mapping-fundamentalsStakeholder Mapping Essentials: https://www.thisishcd.com/courses/stakeholder-mapping-essentialsBecome a Patron (Ad-Free Stream)https://www.thisishcd.com/become-a-patronJoin our newsletterhttps://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcdFree email guides7 Days of Awesome Journey Map Tips: https://www.thisishcd.com/landing/7-day-killer-journey-mapping-tipsOur partner linksWebflow is our web partnerhttps://webflow.grsm.io/o6ox60tdryl2Descript powers out productionhttps://www.descript.com/?lmref=eXj7zACastUp edits our showshttp://app.usecastup.com/podcaster-schoolI prepare notes with Speechifyhttps://share.speechify.com/mzuLDOoAll music on this podcast is from our pro level Artist account - and we love them for it!https://artlist.io/Gerry-292475

It’s great to have you here with us on the human centered design podcast. My name is Gerry Scullion, and I am the founder of the Network and Community that is run out of www.thisishcd.comThis podcast has been producing content since 2017, and as we rapidly approach our 1-millionth download, I am so proud of the back catalogue that we have available that includes conversations that cover topics like service design, ethical design, trauma informed design, facilitation, embedding design, working within complexity and so much more. Human Centered Design is often spoken about in terms of a method and/or process. This podcast challenges that, and ensure that as a listener we broaden knowledge and of course, the most important factor in anything that we do as change-makers - the mindset.Check out our website, where we offer Coaching Programmes, On-Demand Learning opportunities and access to over 300 hours of free podcast episodes.Coaching and Mentoringhttps://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersVideo CoursesService Design : https://www.thisishcd.com/courses/video-on-demand-introduction-to-human-centered-service-design-using-journey-mappingVisualisation Methods for Change Makers: https://www.thisishcd.com/courses/visualisation-methods-for-change-makersService Blueprint Essentials: https://www.thisishcd.com/courses/service-blueprint-essentialsJourney Mapping Fundamentals: https://www.thisishcd.com/courses/journey-mapping-fundamentalsStakeholder Mapping Essentials: https://www.thisishcd.com/courses/stakeholder-mapping-essentials

Sarah Clearwater, Design Leadership white paper curator and speaker, discusses the intersection of design and leadership, exploring the concept of design leadership and its impact on outcomes. They also delve into the challenges of design in organizations, the importance of design operations and leadership, and the potential of design in shaping the future.

Earlier this year, I attended a conference in Nuremberg called Teaming with AI, run by my good friends, Markus Edgar Hormess, Adam Lawrence from WorlPlayExperience and also today’s guest, Florian Bailey.The day before the event, myself and Florian spent some time together and hung out and explored the office where he was based. In passing, Florian mentioned he also was co-founder of Etz a 2-Star Michelin restaurant. I actually thought he was joking, but no, one of his businesses was the most incredible restaurant. The reason why I thought he was joking was, I’ve watched those documentaries on how demanding these types of restaurants can be - and I knew Florian was already super busy with his User Centered Strategy business, Nurenberg Festival etcThe next day, at the event, Etz provided all the food. The food was extremely special but that wasn’t the bit that I was most interested in. I was interested in the journey that Florian and his co-founder went on to get to this point. I mentioned that I had walked around the office space, well this is the same space that Markus and Adam use for their amazing This is Service Design Doing workshops from time to time. But it’s also the same space that Florian used to test the prototype for the restaurant - where was the line of visibility, the line of interaction. I wanted to drill a little deeper into these areas and learn more about that journey, what worked, what didn’t work.So if you’re looking for an awesome example of a world-class business that utilises service design methods - look no further. https://etzrestaurant.com/ https://www.linkedin.com/in/florian-bailey-b301512 This is HCD LinksCoaching and Mentoringhttps://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersVideo CoursesService Design : https://www.thisishcd.com/courses/video-on-demand-introduction-to-human-centered-service-design-using-journey-mappingVisualisation Methods for Change Makers: https://www.thisishcd.com/courses/visualisation-methods-for-change-makersService Blueprint Essentials: https://www.thisishcd.com/courses/service-blueprint-essentialsJourney Mapping Fundamentals: https://www.thisishcd.com/courses/journey-mapping-fundamentalsStakeholder Mapping Essentials: https://www.thisishcd.com/courses/stakeholder-mapping-essentialsBecome a Patron (Ad-Free Stream)https://www.thisishcd.com/become-a-patronJoin our newsletterhttps://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcdFree email guides7 Days of Awesome Journey Map Tips: https://www.thisishcd.com/landing/7-day-killer-journey-mapping-tipsOur partner linksWebflow is our web partnerhttps://webflow.grsm.io/o6ox60tdryl2Descript powers out productionhttps://www.descript.com/?lmref=eXj7zACastUp edits our showshttp://app.usecastup.com/podcaster-schoolI prepare notes with Speechifyhttps://share.speechify.com/mzuLDOoAll music on this podcast is from our pro level Artist account - and we love them for it!https://artlist.io/Gerry-292475