The Human Centered Design Podcast (Premium)

Tarra Van Amerongen, a business designer at Fjord, discusses the crucial role of business designers in integrating creative concepts into business strategies and collaborating with stakeholders. She explores the challenges of fostering collaboration, driving innovation, and bridging analytical thinking with design creativity in the service design industry.

This is HCD is brought to you by Humana DesignIn this episode, we caught up with the wonderful Barbara Spanton from Ottawa in Canada. Barbara is a UX lead in Shopify and in this episode, Barbara is joined by Aman Braich, Principle designer for Intuit Australia, as well as Mark Catanzariti, service designer at Telstra. In today’s episode, we discuss the industry’s obsession with redesign. There seems to be a culture of throwing out existing designs rather than going back to perfect or tweak them. Today we explore why we do that, how to maybe stop doing that and what opportunities exist if we spend less time redesigning and throwing out perfectly good things. We take a look at how we can focus more on mindset rather than methodology, to build – or should we say re-furbish – a more sustainable design future. Take a listen! Key Points From This Episode: How Barbara got involved with human centered design. Disposable design: Why we throw out perfectly good things. Why should businesses care about disposable design? Suggesting alternatives to the business The obsession with metrics. Methodology versus mindset. How do we know if we are making a system better? Behind every merchant, there is a story. Barbara’s re-design stories from Central Bank. Ditching superiority complexes in the industry. Barbara’s advice for emerging HCD talent. And much more! Links Mentioned in Today’s Episode: Barbara Spanton on LinkedIn Barbara Spanton on Twitter Shopify Intuit Mr. Thinkr This Is HCD Website This is HCD on Slack This is HCD on Twitter This is HCD on Facebook Join the This is HCD Newsletter We send out a fortnightly newsletter for anyone interested in human-centered design, updates about new podcasts, and any related news that we think you might be interested in. https://www.thisishcd.com/join/subscribe-to-our-fortnightly-newsletter/ TIHCD is brought to you by Humana Design

This is HCD is brought to you by Humana DesignIn this episode, we speak to the brilliant Megan Dell. Megan is a Human Center of Design leader based in Melbourne Australia and is currently head of UX for 99 Designs. We get Megan’s perspective on what makes a good and a bad leader and drill deeper into the organizational and cultural considerations that let the Human Center of Design methodology bloom. TIHCD is brought to you by Humana Design

This is HCD is brought to you by Humana DesignIn this episode, we speak with Adrienne Tan, Co-Founder of Australian product management consultancy Brainmates and Leading the Product conference. We discuss how the roles of service design and product management work together within organisations. Also joining us on this podcast is Martin Dowson, Head of Design Futures for Lloyds Bank in the UK and Mark Catanzariti a service designer for Telstra in Australia. Adrienne Tan: https://www.linkedin.com/in/adriennetan/?ppe=1 Martin Downson https://www.linkedin.com/in/thecxguy/ Mark Catanzariti https://www.linkedin.com/in/markcatanzariti/?ppe=1 Humana Design https://www.humana.design This is HCD Facebook: https://www.facebook.com/thisisHCD This is HCD Twitter: https://www.twitter.com/thisisHCD Join the This is HCD Newsletter We send out a fortnightly newsletter for anyone interested in human-centered design, updates about new podcasts, and any related news that we think you might be interested in. https://www.thisishcd.com/join/subscribe-to-our-fortnightly-newsletter/ TIHCD is brought to you by Humana Design

We caught up with Anthony Quinn recently and had a fascinating conversation. For anyone who has seen Anthony speak at design, conferences will know what a strong design thinker he is. We chat about how he got into design, how motivations and also took questions relating to the topics of career challenges from people working in the industry, and also how to increase your influence in an organisation. This is HCD is brought to you by Humana Design Anthony Quinn, Principal at Dynamic4.com Anthony Quinn, Principal, Dynamic4 Like you, Anthony Quinn, wants a world that’s more connected, knowledgeable, sustainable and equitable. At Dynamic4, he draws on over 25 years of hands-on experience to inspire, motivate and enable people to reach their potential to use design to that end. LinkedIn https://www.linkedin.com/in/anthonyquinncxdesigndirector Twitter @AnthonyQuinnArt Attendees Vera Chan is a Senior User Experience designer at Symplicit. She has worked with a variety of clients such as NBNco, Telstra, Transport for NSW, Westpac and most recently with NAB. She’s a local leader of IxDA Sydney. She is the co-organiser of the Mentoring program at IxDA Sydney, which provides a platform for new designers to be mentored by someone more experience. LinkedIn: https://www.linkedin.com/in/verawatychan/ Dharawan Noller is a Service Designer at Westpac. She believes human centred design, storytelling and visual thinking are powerful ways to improve the lives of everyday people. Her background is in customer experience research, various visual support for strategy projects, with roots in Industrial Design and Architecture. Link: www.dharawan.com/ Kevin Chan, UX Designer Peter Nesic, Product Manager Links mentioned in the podcast Jetpack For Changemakers is a free, 2-hour workshop for people who want to build a strong for-purpose business Jetpack.Dynamic4.Com Power by Jeffrey Pfeffer Management BS, also by Jeffrey Pfeffer Secrets of Power Negotiating, by Roger Dawson (Full of very useful tactics) Join in the Slack channel https://www.thisishcd.com/join-the-this-is-hcd-slack-community/ Humana Design https://www.humana.design This is HCD Facebook: https://www.facebook.com/thisisHCD This is HCD Twitter: https://www.twitter.com/thisisHCD Join the This is HCD Newsletter We send out a fortnightly newsletter for anyone interested in human-centered design, updates about new podcasts, and any related news that we think you might be interested in. https://www.thisishcd.com/join/subscribe-to-our-fortnightly-newsletter/ TIHCD is brought to you by Humana Design