

The Human Centered Design Podcast (Premium)
This is HCD
This is HCD: The Podcast for Human-Centered Design EnthusiastsWelcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion.Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it means to excel in human-centered design, offering insights, skills, and perspectives to elevate your practice.Whether you’re a seasoned professional or just beginning your journey, This is HCD is your destination for actionable ideas and inspiration to drive meaningful change through intentional design.Join our growing, ethically conscious design community—connect, learn, and get involved. Together, we’re building a private LinkedIn-style network for human-centered designers ready to make an impact.Tune in, get inspired, and shape the future with This is HCD!
Episodes
Mentioned books

Apr 9, 2019 • 29min
Aleth Gueguen 'Looking at Design through a GDPR lens'
Hello, and welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland. Today, I caught up with Aleth Gueguen, a GDPR legal specialist based on Nantes, France. We chat about all things GDPR related and run through a typical research scenario of gathering data as we research, storing that data and also deleting that data and all the implications from a GDPR perspective as we research.
Learn more about GDPR
https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/
I also did this map https://gdpr4saas.eu/the-gdpr-at-a-glance for a first understanding of the regulation
The searchable GDPR https://gdpr.algolia.com/
Aleths details
https://gdpr4saas.eu/
Aleth on Twitter
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Other podcasts on This is HCD Network
Power of Ten with Andy Polaine
EthnoPod with Dr John Curran
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
This is HCD is brought to you by Humana Design and The Academy.ie

Apr 2, 2019 • 29min
André Schaminée 'Designing with and within public organisations'
April 2nd, 2019: We are giving away a copy of Andre's book this Friday in our newsletter. Sign up to our newsletter to be in with a chance of winning it
Hello, and welcome to Bringing Design Closer on the This is HCD Network. A very warm welcome to the very first episode of Bringing Design Closer. It’s a podcast dedicated in exploring the tactical and strategic things that work in enabling a design centricity to occur in organisations, businesses, and governments. My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland.
In this episode, we caught up with André Schaminée, author of a fantastic book: Designing with and Within Public Organisations. In the episode, we discuss what are the biggest things that prevent local councils and governments from adopting design methods. We ask, what makes the challenges of adopting deign in government unique. We discuss, what is a wicked problem?
We discuss, also, what are the tactical things that we can do to solve wicked problems? Such as framing and reframing as a tactical tool. As being critical to the success of not only the project, but also the integrity of the methods themselves.Links in this episode
Buy Andre's book
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Other podcasts on This is HCD Network
Power of Ten with Andy Polaine
EthnoPod with Dr John Curran
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
This is HCD is brought to you by Humana Design

Mar 26, 2019 • 29min
Jo-Anne Bichard 'What the Anthropologist sees: Public toilets as cultural spaces'
Hello, and welcome to Ethno Pod on This is HCD. My name is John Curran and I’m your guest host. I’m a business anthropologist, executive coach, and CEO of JC and Associates, which is a consultancy that explores how culture shapes organisations and consumer behaviour. Jo Anne walked through the three key areas of where anthropology connects with Design. Both in relation to what anthropology gives design, but also what anthropology can learn from design. Here, Jo Anne makes it clear that she is not a designer, which I think is a really important point. Jo Anne then shares with me the research she did on public toilets and her holistic approach to understanding the different layers of meaning in this area.In this episode
Great British toilet map
https://www.toiletmap.org.uk/
https://twitter.com/gardezleau
https://www.linkedin.com/in/joannebichard
Connect with This is HCD
Follow This is HCD us on Twitter
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Sign up for our newsletter (we have lots of design giveaways!)
Join the This is HCD Slack Channel
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Other podcasts on This is HCD Network
Power of Ten with Andy Polaine
EthnoPod with Dr John Curran
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
This is HCD is brought to you by Humana Design

Mar 19, 2019 • 28min
Nick Coster 'Unpacking NPS'
Hello, and welcome to Prod Pod. We’re a part of This is HCD. We’re bringing all human-centred practitioners real and honest conversations about product management. My name is Adrienne Tan and I’m the co-founder of Brain Mates. In this episode, I caught up with Nick Coster, a veteran product management practitioner and Gerry Scullion.
We’re going to be talking about the dreaded NPS. More importantly, what’s good about it, if any, as Gerry says, and what’s not good about it? We also give practical advice for practitioners who are working in organisations who might be using it and working in teams who are so focused on it. It’s a fun episode, so let’s just jump into the conversation.
Nick on LinkedIn
Brainmates
Our links
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Listen to other podcasts on This is HCD. Power of Ten with Andy Polaine, EthnoPod with Dr John Curran, Bringing Design Closer with Gerry Scullion, and ProdPod with Adrienne Tan
This is HCD is brought to you by Humana Design

Mar 12, 2019 • 48min
Jeff Gothelf 'The cannonball effect'
Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine. I’m a designer, educator, and writer, and currently group director of Client Evolution at Fjord. The Power of Ten Podcast is about design operating at many levels, from thoughtful detail through to organisational transformation, as well as changes in society and the world. It pays homage to the famous Charles Eames, the powers of ten, which showed how each power of ten zoom level contains its own complexity, ecosystem, and details. They’re all interrelated.
Links
Jeff on Twitter
Buy Lean UX
Buy Sense and Respond
Our links
Andy on Twitter
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This is HCD is brought to you by Humana Design

Feb 26, 2019 • 36min
Matiu Bush 'Life, Death, and Using Design in Health and Aged Care'
Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and get ready for an exciting episode because today I’m speaking to Australian designer and nurse practitioner, Maitu Bush. Maitu has a masters’ degree in public health and broad clinical and managerial nursing experience, including working in Tijuana, Mexico with Nobel Prize Laureate, Mother Terresa, in International Border Aid. As well as experience as an emergency oncology intensive care nurse and as a sexual health nurse practitioner.
Matiu on Twitter
Bolton Clarke
Read the transcript of this episode
Read about Matiu Bush
This is HCD is brought to you by Humana Design
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Feb 12, 2019 • 43min
Liz Fosslien 'No hard feelings: Emotions in Design'
Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and in this episode, I’m speaking to Liz Fosslien, designer, illustrator, and co-author of the brilliant book: No Hard Feelings, The Secret Power of Embracing Emotion at Work. Liz spent the last three years empowering leaders at companies like Google, Facebook, and Nike, to create cultures of belonging in which employees feel safe taking risks, asking questions, and putting their ideas out into the world.
Instagram @lizandmollie
Twitter @fosslien
www.lizandmollie.com
Buy the book
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Jan 29, 2019 • 27min
Brendan Dawes 'Working at the intersection of People, Objects & Technology.'
My name is Gerry Scullion and I’m a human-centered design practitioner based in Dublin City, Ireland.I recently attended the excellent Pixel Pioneers conference in Belfast - it was a really enjoyable conference. Brendan is and has been an inspirational figure for many for a long time. His work is at the intersection of people, technology and objects and what interested me the most, was the mix of analogue and digital, and that’s what we cover in this episode. What have we lost through digitisation? How can we retain that magic? We also cover Brendan’s own internal dialogue around how he describes his work and what he does and also how lots of his work is generated through the belief of sharing everything, and how this led him to work with Airbnb and ultimately the Sundance Festival in the US.
http://brendandawes.com/projects/plasticplayer2
http://brendandawes.com/projects/pwc
http://brendandawes.com/projects/airbnb
http://brendandawes.com/projects/amongsttheleaves
Brendan on Twitter
Brendan's store (sale now on!)
https://producedforuse.com
This is HCD is brought to you by Humana Design
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Jan 15, 2019 • 30min
Dr. John Curran 'Two tribes go to war. Dealing with conflict as part of Design'
In this episode, I caught up with Dr. John Curran, a London-based anthropologist. Now, we met in Service Design Days in Barcelona where John was giving a keynote on conflict, and how important it is to deal with this conflict, not only in the design process but also the broader impact to the business itself.
Links from episode
Johns Service Design Days keynote
John on Twitter
Johns website
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Dec 18, 2018 • 31min
Gerry McGovern 'Top Tasks; A method for understanding peoples product and service requirements'
There's some of you might know the Top Tasks methodology already and even if you do, I'd encourage you to listen to this episode, as I break down the method to better understand the mechanics behind Top Tasks, and also get Gerry's insights into where it works well - as well as looking at the origins of the method. There's so much wisdom in this episode, I just know you'll enjoy it -
Gerry McGovern on Twitter
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Buy Gerry's books and specifically the new Top Tasks book
This is HCD is brought to you by Humana Design
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