Transpharmation - redefining pharmacy through smart technology
Robert Sztar
A little about the podcast
The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:
-Listener Q&A (via social media, email, iTunes review, blog comments)
-Current issues & events in technology and pharmacy
-App of the Week
-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).
-Interviews with successful pharmacy owners, who have partnered their business with technology
-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:
-Listener Q&A (via social media, email, iTunes review, blog comments)
-Current issues & events in technology and pharmacy
-App of the Week
-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).
-Interviews with successful pharmacy owners, who have partnered their business with technology
-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
Episodes
Mentioned books
Jun 12, 2016 • 49min
#101 How interactive training can help you build a high performance pharmacy team
In this engaging discussion, Tyson Clarke, the Founder of Voicester, shares insights on building high-performance pharmacy teams through innovative training methods. He emphasizes the competitive edge gained from daily training and the power of personalized, interactive techniques. Tyson explains how to distribute knowledge effectively across the team and maintain accountability in performance. The conversation highlights the importance of shifting from product transactions to patient-centric practices, ultimately enhancing service delivery and staff collaboration.
May 3, 2016 • 31min
#100 - A snapshot of the learnings, state-of-play, and the future of pharmacy
In this episode, the host reflects on the biggest learnings from a century of Transpharmation and gives a snapshot of the state-of-play. They also discuss developing pharmacy and business trends, emphasizing the importance of embracing technology for growth and innovation in the industry.
Mar 31, 2016 • 46min
#99 How to lawfully exit a poor performing pharmacy team member
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode99
THIS EPISODE FEATURES:
- Interview with David Bates, Managing Director - Workforce Guardian
- The biggest employer mistakes in handling poor performance and How to avoid them
- A simple FREE tool to stay on top of documenting team member communications and correspondence
- Why termination during a probationary period doesn’t always offer 100% protection to you the employer
Mar 5, 2016 • 46min
#98 How to unlock the full potential of GuildCare and streamline your professional services workflow
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode98
THIS EPISODE FEATURES:
- Interview with Ross Gallagher, CEO GuildLink
- Best Practice uses of GuildCare in Australian Pharmacy
- Pharmacy Professional Services Workflows
- Insights from the Transpharmation Lab
Feb 21, 2016 • 41min
#97 How to boost your patient’s pharmacy experience through mobile platforms
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode97
THIS EPISODE FEATURES:
- Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms
- Insights from 4 expert guests
- FREE Downloadable template to track your progress
- Your 3 Next Actions to implement effectively in your pharmacy
Jan 31, 2016 • 45min
#96 How to use social media in your pharmacy the 'smart' way
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode96
THIS EPISODE FEATURES:
-Transpharmation Action Series Part 2: Social Media
Insights from 3 leading Social Media Experts
-Technology tools to save you time, and keep your content fresh & engaging
-Your next 3 actions to take your pharmacy’s social media to the next level
Jan 13, 2016 • 23min
#95 How to get clarity over your pharmacy’s current financial position
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode95
THIS EPISODE FEATURES:
- Transpharmation Action Series: Part 1 [Achieving Full Financial Visibility]
- Insights from Robert Sztar and Cloud Accounting & Financial Processing Experts
- Your 3 Next Actions to achieving financial clarity anywhere/anytime
Dec 21, 2015 • 47min
#94 How to utilise your pharmacy team’s personality differences as strengths not weaknesses
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode94
THIS EPISODE FEATURES:
- Interview with Andrew Pattinson, General Manager - Instigo
- Understanding your team’s personality differences
- Psychometric Testing and Team Profiling
- Recognising what personality types suit different pharmacy roles
Dec 13, 2015 • 30min
#93 How to use the latest communication and collaboration technology tools in your pharmacy
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode93
THIS EPISODE FEATURES:
- Solo show with Robert Sztar
- Team communication tools (basic and advanced)
- Team collaboration tools (basic and advanced)
- Tools to help you plan for 2016 and have a stress free holiday.
Dec 3, 2015 • 39min
#92 How to hire and induct your pharmacy team the smart way
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode92
THIS EPISODE FEATURES:
- Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group
- Interview questions to ask prospective team members
- How to retain top-end talent in your business
- How to unlock the potential of your team members through a solid induction program
- Screening tools and other diagnostics
- Forming, Storming, Norming: The essence of successful team cohesion
- How to promote innovation and growth amongst your team
- The first steps to establishing a dynamic team culture
