
Full-Funnel B2B Marketing Show
Welcome to the Full-Funnel B2B marketing podcast hosted by Andrei Zinkevich and Vladimir Blagojevic from FullFunnel.io. Every week with B2B marketing professionals we dive deeply into topics as a B2B marketing strategy, full-funnel marketing, demand generation, lead nurturing, sales and marketing alignment, sales and marketing automation, content marketing and account-based marketing (ABM). Our goal is to share proven advice with B2B marketers & foundersof tech companies to increase their sales pipeline, scale revenue, and customer growth.Learn more about full-funnel b2b marketing here: https://fullfunnel.io
Latest episodes

Feb 27, 2023 โข 1h 4min
Episode 105: Brand strategy for B2B tech companies with Stapho Thienpont
Sign up to all live workshops and podcasts here: https://lu.ma/fullfunnelJoin me, Stapho Thienpont, and Stef Hamerlinck, brand builder at Alan sharing:- The step-by-step process of creating a B2B brand strategy with examples from Alan: raising $490mln, growing to $258mln ARR and acquiring 20k customers in 3 countries.- How to make sure people recognize and connect with the brand at every stage in the funnel- How to make media talking about your brandRESOURCESTOn-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-cFull-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newslJoin our community for B2B marketers - The Trenches: https://sendfox.com/trenchesUpcoming events: https://lu.ma/fullfunnel/eventsFull-Funnel Marketing Content Hub: https://fullfunnel.io/blogEPISODE OVERVIEWHere is how we develop a brand strategy for B2B tech companies(Fullfunnel overview).1. ๐๐๐ (๐๐๐๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐
๐๐๐).You need to understand:- who is your ICP,- what problems your product solves for them- what goals or results your product helps to achieve- how do they buy and what influences their decisions- how and where do they learn (channels and platforms), what matters for them, and what can attract their attention.Enrich your ICP with 3 pillars:- Firmographics and account qualification- Buying commitee- Buyer journey2. ๐๐๐๐๐ ๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐.- ๐๐จ๐ฌ๐ข๐ญ๐ข๐จ๐ง๐ข๐ง๐ ๐๐ง๐ ๐๐๐ญ๐๐ ๐จ๐ซ๐ฒ ๐๐๐ฌ๐ข๐ ๐ง.Become a big fish in a small pond and create a new category for inside a lucrative one (riches in niches).- ๐๐๐ฅ๐ฎ๐ ๐๐ซ๐จ๐ฉ๐จ๐ฌ๐ข๐ญ๐ข๐จ๐ง ๐๐ง๐ ๐๐ข๐๐๐๐ซ๐๐ง๐ญ๐ข๐๐ญ๐ข๐จ๐ง.What makes your brand different from alternatives and competition? What value it provides that others donโt?- ๐๐ซ๐๐ง๐ ๐๐๐ฅ๐ฎ๐๐ฌ & ๐๐ซ๐ข๐ง๐๐ข๐ฉ๐ฅ๐๐ฌ.Whatโs the value or principles your brand translates?Examples:- Full-funnel marketing instead of lead gen.- Building marketing function aligned with the buyer journey.- ๐๐๐ซ๐ค๐๐ญ๐ข๐ง๐ ๐๐๐ฌ๐ฌ๐๐ ๐.What are you going to say to distribute your positioning and value prop?How can you educate your ICP and create demand for your product?3. ๐๐๐๐๐๐๐๐๐๐๐๐.All previous pillars are useless without appropriate distribution. Develop the distribution strategy to communicate to ICP including:- Content marketing- Thought leadership- Paid distribution- Media- Sponsorship- Events- Internship / Social activitiesStapho Thienpont ะพn Linkedin: https://www.linkedin.com/in/stapho/

Feb 22, 2023 โข 56min
Episode 104: How to use intent data to identifi engaged accounts for ABM with Stapho Thienpont
Sign up to all live workshops and podcasts here: https://lu.ma/fullfunnelIn this episode I will tell you how to unlock the power of intent data and use it to determine who is engaging with your brand and what they're looking for. By understanding the intent of your audience, you can create more effective marketing campaigns that truly resonate with your target audience.On-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-cFull-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newslJoin our community for B2B marketers - The Trenches: https://sendfox.com/trenchesUpcoming events: https://lu.ma/fullfunnel/eventsFull-Funnel Marketing Content Hub: https://fullfunnel.io/blogHow to use intent data to source ABM programs with the engaged accounts. 1. Define key sources of the intent data. At Fullfunnel.io we use: - Albacross to identify accounts that have visited our website- LinkedIn engagement data- [Paperflite](https://www.linkedin.com/company/pape...) to capture the demand and track bottom of the funnel content engagement- Mention tracking specific intent keywords (e.g. ABM agency, ABM consultant Donโt add a lot of sources, but rather focus on a few that can provide crucial insights for your business. 2. Filter the account through qualification criteria. Our marketer filters all the new accounts through the account qualification criteria and applies one of three tiers for each of the qualified accounts. 3. Run account research and fill in the tracking spreadsheet. As the next step, we collect all the publicly available insights about the strategic initiatives of the qualified accounts and map out the buying committee. 4. Define engaged accounts and add them to CRM. Marketer applies engagement criteria, and if the account passes the engagement threshold, the marketer saves it to CRM. 5. Refine the process with SOPs. We create detailed video instructions explaining every step, so any team member can pick it up at anytime 6. Report frequency. In our case, we collect the data on a daily basis and ask the marketer to send the account engagement report on a weekly basis.---Intent data without clear processes for using it is useless. Your team might get excited about it initially but will start ignoring it in a few weeks. Focus on a few sources and tools, create SOPs, and make sure everybody knows how to use them before adding more sources and overwhelming your team.Stapho Thienpont ะพn Linkedin: https://www.linkedin.com/in/stapho/

Feb 6, 2023 โข 1h 8min
Episode 103: ABM marketing & sales playbooks: Fullfunnel.io & Terminus experience with Jim Gilkey
Sign up to all live workshops and podcasts here: https://lu.ma/fullfunnelJoin me and Jim Gilkey from Terminus sharing: โ- Live examples of the research cascade methodโ- How marketing and sales should collaborate when running ABM campaignโ- Real ABM playbooks and case studiesRESOURCES- Account-based beverages podcast: https://www.accountbasedbeverages.com/- Terminus: https://terminus.com/On-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-cFull-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newslJoin our community for B2B marketers - The Trenches: https://sendfox.com/trenchesUpcoming events: https://lu.ma/fullfunnel/eventsFull-Funnel Marketing Content Hub: https://fullfunnel.io/blogTHE RESEARCH CASCADETo generate revenue from ABM (account-based marketing) campaigns you need to implement the research cascade method. Here is why and how.ABM stands for personalized solutions to companies with a clear need or challenges your product solves.Start with a list of engaged accounts that fit your ICP and passed through qualification criteria.Next, leverage the research cascade method.1. ๐๐๐๐จ๐ฎ๐ง๐ญ ๐ซ๐๐ฌ๐๐๐ซ๐๐ก.Collect and analyze all publicly available information about target accounts' key initiatives and strategy.Here are the main sources:- press releases- interviews with chief executives- roadmaps- corporate reports- earning calls2. ๐๐ฎ๐ฒ๐ข๐ง๐ ๐๐จ๐ฆ๐ฆ๐ข๐ญ๐ญ๐๐ ๐ซ๐๐ฌ๐๐๐ซ๐๐ก.Research the buying committee and collect insights about how they might be involved in the key initiatives.Here are several things you need to pay attention to:What's their role and area of responsibility in the stated key initiative or strategy?- KPIs/OKRs- Challenges- Goals3. ๐๐๐ฅ๐ฎ๐ ๐ฉ๐ซ๐จ๐ฉ๐จ๐ฌ๐ข๐ญ๐ข๐จ๐ง ๐ฆ๐๐ฉ๐ฉ๐ข๐ง๐ .Start mapping your value proposition with the identified KPIs, goals, and challenges of every buying committee member.Fullfunnel.io example from selling ABM sprints:Marketing: Get a proven process to collaborate with sales and increase marketing-sourced revenue.Sales: Hit revenue targets faster by winning deals with enterprise accounts.4. ๐๐๐ซ๐ฌ๐จ๐ง๐๐ฅ๐ข๐ณ๐๐ ๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌ.Write down short (I recommend one-page docs) personalized solutions for every buying committee member.Include:- Context- How exactly your product helps to achieve their goals or solve the challenges- Relevant social proof5. ๐๐ข๐ฌ๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง ๐จ๐ ๐ฉ๐๐ซ๐ฌ๐จ๐ง๐๐ฅ๐ข๐ณ๐๐ ๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌ (๐ฐ๐๐ซ๐ฆ-๐ฎ๐ฉ ๐๐ง๐ ๐๐๐ญ๐ข๐ฏ๐๐ญ๐ข๐จ๐ง).Create a multichannel warm-up and activation program with sales.Include:- Social engagement and selling- Personalized ads- Content hubs- Content collaboration- Direct mail swags- Micro-eventsKeep in mind.ABM is not about volume.ABM is about selecting the right accounts that have a need for your product and marketing to them with personalized solutions.

Jan 31, 2023 โข 1h 2min
Episode 102: How to measure B2B marketing for companies with long sales cycle with Stapho Thienpont
Sign up to all live workshops and podcasts here: https://lu.ma/fullfunnelIn this episode we are covering: - The consolidated revenue report that demonstrates marketing impact on pipeline and revenue - How to measure different ABM campaigns - How to measure B2B demand generation and intertwine it with the revenue report. RESOURCESOn-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-cFull-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newslJoin our community for B2B marketers - The Trenches: https://sendfox.com/trenchesUpcoming events: https://lu.ma/fullfunnel/eventsFull-Funnel Marketing Content Hub: https://fullfunnel.io/blogHOW TO MEASURE B2B MARKETINGB2B marketing reporting shouldn't be complex. Here are 3 categories and 11 core metrics I recommend looking at for a B2B company with high ACV and a long sales cycle.REVENUE METRICS.1. ๐๐๐ซ๐ค๐๐ญ๐ข๐ง๐ -๐ฌ๐จ๐ฎ๐ซ๐๐๐ ๐ซ๐๐ฏ๐๐ง๐ฎ๐.How much revenue came from marketing campaigns? Aim to increase the % compared to sales-sourced revenue. It proves the efficiency of your marketing and growing brand recognition.2. ๐๐ข๐ง ๐ซ๐๐ญ๐If the win rate is low, it means that either you have bad targeting, have low-quality opportunities, or have a misalignment with sales.3. ๐๐๐ฅ๐๐ฌ ๐๐ฒ๐๐ฅ๐ ๐ฅ๐๐ง๐ ๐ญ๐ก.When the sales cycle length decreases, you are accelerating revenue.4. ๐๐๐ (average contract value).5. ๐๐๐ฅ๐๐ฌ ๐ฉ๐ข๐ฉ๐๐ฅ๐ข๐ง๐ ๐ฏ๐๐ฅ๐จ๐๐ข๐ญ๐ฒ.Sales pipeline velocity demonstrates revenue trajectory according to your sales cycle length, sales-qualified opportunities, ACV, and win rate.If this metric is growing, it proves that you:- target the right accounts,- have a marketing message-market fit,- good buyer enablement- no friction points in the buying process.6. ๐๐๐ซ๐ค๐๐ญ๐ข๐ง๐ ๐๐๐.Demand or brand activities can't be measured by sales opportunities or CAC.Hence, I recommend holistically looking at marketing-sourced revenue, sales pipeline velocity, and budget spent to calculate marketing ROI.You need to have a holistic approach.PIPELINE METRICS7. ๐๐ง๐ ๐๐ ๐๐ ๐๐๐๐จ๐ฎ๐ง๐ญ๐ฌ.The more engaged accounts you have in your pipeline, the more sales-qualified opportunities and marketing-sourced pipeline you'll generate.I also recommend looking at the length of conversion from engaged accounts to sales-qualified opportunities. It will help you to make better revenue and pipeline forecasts.8. ๐๐๐ซ๐ค๐๐ญ๐ข๐ง๐ -๐ฌ๐จ๐ฎ๐ซ๐๐๐ ๐ฌ๐๐ฅ๐๐ฌ-๐ช๐ฎ๐๐ฅ๐ข๐๐ข๐๐ ๐จ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ข๐๐ฌ.BRAND METRICS.9. Inbound opportunities.10. Media invitesPodcast invites, speaking gigs, and featuring in guest posts - all are positive signs that your brand gains traction.I also recommend looking at the quality of the invites. The more invites you are getting from the industry-leading media, the higher your brand anticipation.11. Brand traffic and brand mentions.Pay attention to how often your product is being recommended on social and in communities. The more mentions you gain, the higher your brand recognition.---Depending on your business model, you might change metrics by adding churn, LTV, CAC, but the principles will be the same. That being said, every campaign you run should have its own set of metrics.Stapho Thienpont ะพn Linkedin: https://www.linkedin.com/in/stapho/Andrei on Linkedin: https://www.linkedin.com/in/azinkevich/

Dec 20, 2022 โข 1h 3min
Episode 101: B2B marketing communities 101: The How To from metadata, Fullfunnel, Chili Piper, Expandi and Alyce
Sign up to all live workshops and podcasts here: https://lu.ma/fullfunnelOn-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-cFull-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newslJoin our community for B2B marketers - The Trenches: https://sendfox.com/trenchesUpcoming events: https://lu.ma/fullfunnel/eventsFull-Funnel Marketing Content Hub: https://fullfunnel.io/blogJoin me, Katie Ray (metadata.io), Nick Bennett (Alyce), Arthur Castillo (Chili Piper), and Stefan Smulders (Expandi) sharing our experience of building great & engaged B2B marketing communities.We are covering:- How to develop a community strategy, differentiate it, and incentivize people to join it and engage- How do you decide the type of content you want to source and how to incentivize creators?- How to leverage the community to support and grow your business without spam & promos. What are reasonable expectations to set for the business on when to expect "results"? - How to measure success?Vladimir on Linkedin: https://www.linkedin.com/in/vladimirblagojevic/Andrei on Linkedin: https://www.linkedin.com/in/azinkevich/

Nov 20, 2022 โข 1h 28min
Episode 100: The State of Full-Funnel Marketing and lessons for 2023 with Andrei Zinkevich & Vladimir Blagojeviฤ
Sign up to all live workshops and podcasts here: https://lu.ma/fullfunnelโWe're going to present:โ- The evolution of a marketing role in B2B companies selling high ACV productโ- Planning and prioritizing marketing programsโ- Getting a real alignment with senior leadership and salesโ- Change management required to launch a full-funnel marketing strategyOn-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-cFull-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newslJoin our community for B2B marketers - The Trenches: https://sendfox.com/trenchesUpcoming events: https://lu.ma/fullfunnel/eventsFull-Funnel Marketing Content Hub: https://fullfunnel.io/blogThe State of Full-Funnel B2B Marketing or 7 lessons for planning 2023.1. The role of B2B marketing is full-funnel, not TOFU, MOFU, BOFU or lead gen.Buyer journey is not linear, hence your marketing shouldn't be.Align your marketing with demand and business triggers and maximize touchpoints with buyers across the channels they use for education and research.2. Measure marketing across the full funnel with blended analytics, not by MQLs.There are lots of interactions and touchpoints that can't be measured by attribution software. Measure marketing performance and impact on revenue by cohesive analysis of:- Leading indicators for every campaign- Self-attribution- Digital traces- Customer interviews3. Cohesive models instead of siloed functions.Don't try to launch siloed functions and compare them (e.g. demand generation vs ABM). Every function has its own role, hence you need a cohesive model.Example:Demand generation = create awareness and demand in a target market.ABM = warm up and activate engaged accounts.4. Prioritization and focus are the keys to successful marketing.Tech companies are laying off their employees. Budgets are cut. Every cent invested in marketing can be questioned.You don't need 50 tactics to hit revenue targets.Excel at 5-7 making programs, allocate 80% of your time and budget, and leave 20% for experimentation.5. Change management is the biggest bottleneck for implementing full-funnel marketing.Even if everybody in your organization agrees with the points above, but your company still deals with:- Lack of patience and commitment when launching new programs- Measuring every campaign by leads- Skipping fundamental strategy steps such as ICP, marketing message, account research, and jumping into tacticsYou need to foresee time for change management.Make sure to regularly train and onboard senior leadership until you'll get a full support and buy-in.6. Align with sales on playbooks and pipeline.Marketing is not a sales assistant or order-taker. But marketing is not a siloed function as well.Make sure you have a clear alignment with sales on:- GTM strategy- List of target accounts- Lead definition and leads handoff process- Regular pipeline review- Playbooks for warming up and activating target accounts7. Reduce friction points to shorten the sales cycle and improve buyer experience.Make sure you have everything buyers want to see:- Pricing- SDRs calendar- FAQs- Clear product overview and description- Case studiesToo many opportunities are killed in advance or have a longer cycle because of unnecessary friction points you can easily remove.Vladimir on Linkedin: https://www.linkedin.com/in/vladimirblagojevic/Andrei on Linkedin: https://www.linkedin.com/in/azinkevich/

Nov 14, 2022 โข 58min
Episode 99: Sales in ABM: Results and live case study with Jim Kanichirayil
Sign up to all live workshops and podcasts here: https://lu.ma/fullfunnelJoin me and Jim Kanichirayil sharing a live case study of account-based sales including:- Results from implementing full-funnel ABM in sales- How sales people can leverage ABM on LinkedIn framework- โHow marketing can involve sales in demand generationResources:Video overview of Jimโs process: https://youtu.be/6eMa-xTgdWEJim on LinkedIn: https://www.linkedin.com/in/drjimk/On-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-courses/Full-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newsletter/Full-Funnel Marketing Content Hub: https://fullfunnel.io/blogJoin our community for B2B marketers - The Trenches: https://trenches.community/Upcoming events: https://lu.ma/fullfunnel/events

Nov 7, 2022 โข 1h 6min
Episode 98: How to blend demand gen and ABM: cohesive full-funnel model with Andrei Zinkevich & Vladimir Blagojeviฤ
Sign up to all live workshops and podcasts here: https://lu.ma/fullfunnelJoin me and Vladimir Blagojevic sharing our cohesive demand gen and ABM model including:โ- How to identify engaged accounts to transfer from demand gen to the ABM team- How to activate engaged accounts- How to blend both programs and create an evergreen processOn-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-courses/Full-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newsletter/Full-Funnel Marketing Content Hub: https://fullfunnel.io/blogJoin our community for B2B marketers - The Trenches: https://trenches.community/Upcoming events: https://lu.ma/fullfunnel/eventsCOHESIVE ABM AND DEMAND GEN MODELDemand generation = creating awareness and demand on a target market.ABM = warming up and activating engaged accounts. During Fullfunnelverse workshop I hosted last week with Vladimir Blagojeviฤ one of the most popular questions was: How to merge demand generation and ABM? Here is how I see it. 1. ๐๐๐ฆ๐๐ง๐ ๐ ๐๐ง๐๐ซ๐๐ญ๐ข๐จ๐ง creates a pool of engaged accounts that are curious about your product. 2. ๐๐ง๐ญ๐๐ง๐ญ ๐๐๐ญ๐.You can leverage different sources of intent data to spot these accounts, including: -Website traffic reveal software-Social engagement-Demo/product webinar sign-ups-Engagement with product-related content hubs-Comparison on G2 or Capterra, etc 3. ๐๐ง๐ ๐๐ ๐๐ฆ๐๐ง๐ญ ๐ญ๐ก๐ซ๐๐ฌ๐ก๐จ๐ฅ๐. Before adding these accounts to the ABM program, you need to make sure they are engaged enough Example: -An account spent more than 30 minutes on the website checking the product page and, at least, one of the case studies.-Somebody from the buying committee signed up for the product webinar. 4. ๐๐๐๐จ๐ฎ๐ง๐ญ ๐ฌ๐๐ ๐ฆ๐๐ง๐ญ๐๐ญ๐ข๐จ๐ง / ๐๐๐ ๐ฆ๐๐ญ๐๐ก๐ข๐ง๐ . Tier 1 accounts (highest revenue potential): 1-1 highly personalized campaigns Tier 2 accounts: vertical-based and job-role based personalization. Tier 3 accounts: vertical-based personalization.Retargeting and automated activation (e.g. LinkedIn conversational ads).I believe that Tier 3 accounts should be generated via demand generation programs. 5. ๐๐๐๐จ๐ฎ๐ง๐ญ ๐ช๐ฎ๐๐ฅ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง. Even if the account matches ICP criteria, are there any other factors that can tell us that this account is a bad fit? Examples: - SaaS with pricing of less than $100 per month- decision-maker with a sales background- less than 200 SKUs in the portfolio 6. ๐๐๐๐จ๐ฎ๐ง๐ญ ๐ซ๐๐ฌ๐๐๐ซ๐๐ก. We collect all the publicly available insights about the strategic initiatives of the qualified accounts and map out the buying committee.This is crucial before defining how to market to every specific company and what warm up tactic to use. 7. ๐๐๐ซ๐ฆ ๐ฎ๐ฉ. Our favorite ways to warm up accounts include 1-1 interaction with the buying committee members, including: 1. Content collaboration (podcast, research, roundups).2. Events.3. Social engagement. 8. ๐๐๐ญ๐ข๐ฏ๐๐ญ๐ข๐จ๐ง. The last part is matching the insights we collected from account research and warm-up program, and creating completely personalized proposals for every buying committee member. This is where you can leverage a creative outreach (we love to send direct mails). If the deal is won, we move it to client success. When a client achieved the desired result, you can start an expansion campaign.If the deal was lost or it is stalled, you'd continue nurturing the account with your demand gen program and non-sales touches.Vladimir on Linkedin: https://www.linkedin.com/in/vladimirblagojevic/Andrei on Linkedin: https://www.linkedin.com/in/azinkevich/

Oct 24, 2022 โข 1h 18min
Episode 97: How to launch a demand generation program at B2B company with high ACV with Andrei Zinkevich & Vladimir Blagojeviฤ
Sign up to all live workshops and podcasts here: https://lu.ma/fullfunnelIn this episode we present with Vladimir Blagojevic:- 6 stages of launching and scaling B2B demand gen program- How to use customer research to amplify demand gen programs- How to refine demand capture- How to operationalize and scale B2B demand genOn-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-cFull-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newslJoin our community for B2B marketers - The Trenches: https://sendfox.com/trenchesUpcoming events: https://lu.ma/fullfunnel/eventsFull-Funnel Marketing Content Hub: https://fullfunnel.io/blogEPISODE SUMMARY10 steps to build a demand generation function at a B2B company.1. DEVELOP A DEMAND GEN STRATEGY.Demand gen is not a bunch of organic and paid tactics. Make sure you have:- Clear ICP- Marketing message- Goals and resources2. CUSTOMER RESEARCH.Run customer interviews and analyze the digital behavior of your buyers to understand:- What channels do your buyers use for education and research?- What are the questions and topics they are interested in?- What are their KPIs, โjobs to be doneโ and the typical challenges?- Who do they follow and trust?- What communities/associations do they engage with?3. TOPICS CATEGORIZATION.Categorize demand topics and put them into 4 buckets.1. Business triggers that push your buyers to start looking for solutions like yours.2. Demand triggers: what can attract their interest and motivate them to learn more about the problem or an opportunity?3. Discovering and evaluation.4. Decision-making: what can influence their decision?4. PRIORITIZE CAMPAIGNS.Map out all demand campaigns you believe make sense to launch.Prioritize by:- scope- budget- resources- easiness of launching- potential impact.5. DEVELOP OR REFINE DEMAND CAPTURING.Before launching a pilot demand gen campaign:- Reduce friction points (long forms, pricing unavailable, etc.)- Define one process of demand capturing (retargeting of engaged accounts, intent data, etc.)6. SELECT AND LAUNCH PILOT CAMPAIGNS.Donโt push all of your resources into the pilot campaign. Instead:- Define the goals and align them with sales and execs.- Define a small pilot team (2 people max). Reduce KPIs/reallocate revenue targets.- Select only one channel and one program. Donโt do multiple things in parallel.- Create a clear timeline and leading metrics to track progress.7 .OPERATIONALIZE PILOT CAMPAIGNS.After your campaign gets traction, document the process and onboard or hire a team member to maintain the campaign.8. CREATE A DEMAND GEN REPORT.Add a mix of self- and digital attribution (digital analytics + How did you hear about our product?) to show the impact of marketing on revenue.9. GROWING FUNCTION.Gradually launch and document new demand generation and demand capturing campaigns.10. BUILD A DEMAND GEN TEAM.Donโt hire for the process that doesnโt exist in the beginning. Bring people to maintain the existing campaigns, refine them and give some space for experimentation.One caveat:Donโt get too excited about launching 20+ programs.In reality, 6-8 programs and 2-3 channels where you excel will be more than enough to grow your brand presence, generate demand, and marketing-sourced revenue.Vladimir on Linkedin: https://www.linkedin.com/in/vladimirblagojevic/Andrei on Linkedin: https://www.linkedin.com/in/azinkevich/

Oct 10, 2022 โข 43min
Episode 96: What changed in the B2B buying process with Adam Goyette and Sam Senior
On-Demand B2B Marketing Courses: https://fullfunnel.io/b2b-marketing-courses/Full-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newsletter/Join our community for B2B marketers - The Trenches: https://sendfox.com/trenchesUpcoming events: https://lu.ma/fullfunnel/eventsFull-Funnel Marketing Content Hub: https://fullfunnel.io/blogโJoin me, Adam Goyette and Sam Senior to discuss:โThe insights they've collected about the B2B buyer journey at G2 and TestboxโThe friction points that make sales cycles longer, and how to eliminate themโHow leading B2B tech companies adapt their sales and marketing processes to the way their buyers are buying.The B2B buying process has become longer and more complicated, but you can still shorten it. Here is why and how.1. UNNECESSARY FRICTION POINTS IN THE BUYING PROCESSWhen B2B buyers arrive at the website, they are already in half of their buying process.They want to see WITHOUT talking to SDRs:- What does your product and what makes it different- Industry use cases- Price- Product overview or get a self-trialToo many B2B companies are afraid to share this information, pushing buyers to book demo calls. As a result, they deal with:- No show-ups and ghosting leads- Long sales cycles2. LACK OF BUYER ENABLEMENT.Even if your Champion is super excited about your product, they still need to get budget approval and sell it in-house to other members of the buying committee.During this process, they will get dozens of questions about:- Budget justification and ROI- Vertical use cases and results- Migration, security and onboarding, etcIf you are not armoring your Champion with the content to address these questions, sales cycle automatically becomes longer.3. LOW BRAND RECOGNITION.Again, even if your Champion is super excited, but other buying committee members have never heard about your product, the sales cycle extends.Nobody wants to risk.4. UNQUALIFIED SALES REPS.When talking to sales reps, B2B buyers expect to get comprehensive answers to their questions, not going through BANT qualification and boring demo and then being followed up by junior SDR.We are not in the "Wolf from Wall Street" movie. Sales reps are consultants first, sellers - second.HOW TO INFLUENCE AND SHORTEN THE BUYING PROCESS- Make your marketing message clear and tailored to a specific ICP.- Target the buying committee group with 4 demand programs:- Paid content distribution- Social engagement and thought leadership- Events- Content collaboration- Join and engage with the communities where your buyers ask for recommendations or learn about new products- Show product price or at least give an estimate.- If due to product complexity, you can't give product trials, create a sandbox environment or, at least, record product tours to give a comprehensive product functionality overview- Share detailed vertical use cases- Consistently update FAQ based on the conversations with your buyers- Prepare a buyer enablement program to help your Champions to sell your product inhouse- Make sure everybody in your company who talks to customers knows your product well and understands ICP's typical use cases, goals, needs, and challenges