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CXOTalk: Leadership, AI, and the Digital Economy

Latest episodes

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May 21, 2018 • 47min

Customer Experience and Customer Service at Pinterest

How does a company like Pinterest ensure that site viewers, brands, sponsors, and "pinners" have a great experience? Michael Krigsman, industry analyst and host of CXOTalk, speaks with Dutta Satadip, the Head of Global Customer Operations at Pinterest, about customer success.Dutta is responsible for building a scalable customer success organization that drives customer lifetime value through operations. Prior to Pinterest, he was the Director of Customer Success for the Americas region at Google.
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May 14, 2018 • 45min

CIO Gender Diversity with Deloitte and Fox Network Group

Although women are gaining ground in information technology, the Chief Information Officer role in IT is still a male-dominated position. For this special episode of CXOTalk industry analyst, Michael Krigsman, speaks with two experienced IT leaders. The conversation explores Deloitte's recent report on female leaders in technology and gender diversity.
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May 7, 2018 • 50min

Facebook and Social Media Advertising and Promotion for Business with Dennis Yu BlitzMetrics

How does Facebook really work and what are the social network’s implications for business executives? BlitzMetrics’ Logan Young and Dennis Yu tell CXOTalk about the “inner secrets” of Facebook, and why it was the tool of choice for Russians attempting to interfere in the 2016 U.S. election.
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May 1, 2018 • 44min

Practical CIO Advice for Managing Change

Chief Information Officers today face a variety of complex strategic challenges that go far beyond technology into managing business disruption and change. On this episode of CXOTalk, industry analyst, Michael Krigsman, speaks with a three-time CIO and author to explore essential topics that are important for every CIO to consider.Isaac Sacolick is a successful CIO who has led digital transformation, product development, innovation, agile management, and data science programs in multiple organizations.
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Apr 23, 2018 • 46min

Enterprise Software and Cloud Computing with Dave Kellogg (Host Analytics) and David Dobrin (Enterprise Irregulars)

What's going today in enterprise software and cloud computing? Two members of the Enterprise Irregulars, an elite group of enterprise software analysts and executives, share their thoughts on the state of enterprise applications and cloud today.Dave Kellogg is an experienced enterprise software executive, angel investor, board member, advisor, thought leader, and blogger. David Dobrin has been working in enterprise applications for over 20 years, sometimes in development at software companies, sometimes as an analyst.
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Apr 16, 2018 • 50min

Innovation in Healthcare, Dr. Rasu Shrestha, Chief Innovation Officer, University of Pittsburgh Medical Center

There are opportunities for innovation in healthcare, but how can hospitals and doctors balance patient focus against economic considerations? Dr. Rasu B. Shrestha, chief innovation officer at the University of Pittsburgh Medical Center, tells CXOTalk why we need digital transformation in healthcare, how to commercialize innovation, and the complexities behind delivering high-quality patient treatment outcomes.
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Apr 9, 2018 • 47min

The Enterprise CMO: Chief Marketing Officer Guidance with Diana O'Brian - Deloitte

What is the future of enterprise marketing and the CMO role? Diana O’Brien, CMO at Deloitte, tells CXOTalk about changes in how large organizations approach marketing today, special challenges in marketing services, and trends like personalization.O’Brien is Chief Marketing Officer for Deloitte’s US and global organization, leading the network’s marketing function to drive growth, build world-class creative and analytics capabilities, and champion the voice of the customer.
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Apr 2, 2018 • 47min

Transformation Advice for Chief Information Officers (CIOs)

What is the optimal role for a CIO today and how can they add value to organizations? Isaac Sacolick tells CXOTalk about his years of experience as a Chief Information Officer, offering advice and insight for future CIOs and where they should innovate today.
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Mar 27, 2018 • 49min

Digital Transformation in Retail: Innovation, Changes

How is the retail industry changing? Dana Randall, head of innovation at Tapestry, speaks with CXOTalk and guest co-host Brian Solis about digital transformation in retail businesses. The company, which includes the brands Coach and Kate Spade, is rethinking traditional sales and adapting to shifts in social, cultural, technology and consumer expectations.
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Mar 19, 2018 • 49min

Virtual Reality in Surgery and Medical Education

Technologies such as virtual reality and distance medicine are changing healthcare delivery and medical education. Industry analyst, Michael Krigsman, speaks with a medical technology and innovation pioneer on this special episode of CXOTalk.Professor Shafi Ahmed is a multi award winning surgeon, teacher, futurist, innovator, entrepreneur and an evangelist in augmented and virtual reality. He is a 3x TEDx and an international keynote speaker and is a faculty at Singularity University.

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