CXOTalk
Michael Krigsman
LIVE, unfiltered conversations on AI and related topics with senior business and technology leaders from the world's largest companies. We invite you to participate in these live discussions and ask your questions to the guests.
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Hosted by well-known industry analyst Michael Krigsman.
Subscribe to the CXOTalk newsletter to receive notifications about upcoming live shows: https://www.cxotalk.com/subscribe.
Hosted by well-known industry analyst Michael Krigsman.
Episodes
Mentioned books
Dec 13, 2018 • 30min
Digital Transformation: User Experience and Design
What are the basic principles of user experience and how are they changing with digital transformation? Scott Belsky, executive vice president and chief product officer at Adobe, tells CXOTalk how the company keeps its creative tools simple and modernized at the same time, making them more accessible to more people.
Dec 10, 2018 • 27min
CIO Playbook: Customer Experience and Digital Transformation
How is the role of a CIO changing with digital transformation and customer experience? Massimo Rapparini, chief information officer at Logitech, tells CXOTalk how the company known for webcams, mice, keyboards, speakers and headsets has expanded into products for wireless music and eSports gamers, and his role in innovation.
Dec 3, 2018 • 45min
AI Ethics and the Future of Work
As artificial intelligence grows in importance, how should we address the impact of AI ethics on the future of work? This question has profound implications for organizations in the private sector and the government. Our guests on this episode are uniquely qualified to discuss this topic from multiple perspectives in business, health care, and public policy.
Nov 22, 2018 • 18min
Data Center Innovation and Customer Experience with Lenovo
Digital transformation in data centers: Kirk Skaugen, president of the Lenovo Data Center Group, tells CXOTalk how the brand, best known for PC, Motorola and IBM products, is shifting to a customer-centric data center business with a focus on innovation.
Nov 19, 2018 • 47min
The Change Maker's Playbook with Amy Radin
Innovation means converting the intention to change intention into action and outcomes. Despite the importance of change agents, however, many organizations struggle to develop the skills required to embrace change. This episode presents a Change Maker's Playbook with Amy Radin, author of this important book.
Nov 14, 2018 • 17min
AI: How Artificial Intelligence can Speak to Customers
How can artificial intelligence interact with customers using natural language to improve customer service? Ken Dodelin, vice president of conversational AI products at Capital One, tells CXOTalk how the bank uses AI products like Eno, Alexa and Cortana to help with accounts, bills and other client services.
Nov 10, 2018 • 25min
Health Insurance: Changing Healthcare with Aetna
Why is health insurance so confusing? What are the best ways to save on healthcare? David Edelman, Chief Marketing Officer at Aetna, tells CXOTalk how the health insurance company is changing its focus to meet individual needs, simplify the process, and help people live healthier lives.
Nov 6, 2018 • 43min
Data Science and Deep Learning in Healthcare and Astrophysics
What are common threads between data science in healthcare insurance and astrophysics? CXOTalk speaks with a unique scientist with deep learning expertise in both fields.
Oct 31, 2018 • 24min
Culture Change: Digital Transformation in Marketing, Communications
Culture change is as much a part of digital transformation as technology itself. Nick Tzitzon, EVP of Marketing and Communications for SAP, speaks with CXOTalk about how marketing and communications are needed to reach both employees and customers.
Oct 30, 2018 • 45min
Nokia Lessons in Business Transformation and Disruption
Risto Siilasmaa tells an extraordinary story. As Chairman of Nokia, he has seen the company transform from being a household name in mobile handsets to completely changing it's business and model. Risto's book, titled, Transforming Nokia, explains what happened and shares lessons from his personal experience. We are thrilled to welcome Risto to CXOTalk.
