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CXOTalk: Leadership, AI, and the Digital Economy

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Jul 5, 2022 • 19min

How to Manage Cybersecurity Challenges in 2022 and beyond?

#CloudNativeSecurity #cybersecurity How should organizations tackle cybersecurity challenges – rising threat levels, ever-changing threat tactics, and the growing complexity of IT networks – in 2022 and beyond? And how can security leaders position themselves to capitalize on these challenges to maximize their enterprise's cybersecurity posture? In this episode of CXOTalk, we discuss these issues and more with Anand Oswal, Senior Vice President and General Manager at Palo Alto Networks.The conversation included these points:-- On the cybersecurity threat environment in 2022 and beyond-- On managing cybersecurity challenges-- On the importance of a unified security platform-- On zero trust security-- On the need for cloud-native security in a hybrid work environment-- On machine learning and automation for managing security-- On the evolving nature of cybersecurity threats-- On advice for security professionals-- On security advice for business leaders and board membersRead the complete transcript: https://www.cxotalk.com/episode/how-manage-cybersecurity-challenges-2022-beyondAnand Oswal serves as Senior Vice President and General Manager at cyber security leader Palo Alto Networks where he leads the company’s Firewall as a Platform efforts.Prior to this he was Senior Vice President of Engineering for Cisco’s Intent-Based Networking Group where he was responsible for building the entire set of platforms, from switching, wireless and routing to IoT and cloud services, that make up Cisco’s extensive enterprise networking portfolio.He holds more than 60 U.S. patents and earned a bachelor’s degree in telecommunications from the College of Engineering, Pune, India and a master’s degree in computer networking from the University of Southern California, Los Angeles.
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Jun 28, 2022 • 40min

How Will Data Science and AI Transform Healthcare?

#digitaltransformation #healthcare Data science, machine learning, and artificial intelligence have the potential to transform healthcare in profound ways. In this episode of CXOTalk, we speak to Dr. Shez Partovi, Chief Medical, Innovation & Strategy Officer at Royal Philips to discuss how these technologies are already improving patient outcomes, diagnosing disease, and more.The conversation includes these topics:-- On Philips as a health tech company-- On the role of data in healthcare transformation-- On the need to rethink data analytics in transforming healthcare-- On data collection and data sources in health transformation-- On linking data science in healthcare to improved patient outcomes-- On creating incentives for data-sharing in healthcare-- On choosing the right problems to solve in data science-- On avoiding bias in data-centric healthcare-- On patient lock-in based on data silos in healthcare-- On whom should be responsible for bad data, algorithms, and patient outcomes-- On the future of data and AI in healthcareSubscribe to be notified about our LIVE shows: https://www.cxotalk.com/subscribeRead the full transcript for this episode: https://www.cxotalk.com/episode/how-can-data-science-ai-transform-healthcareShez leads Philip's global Innovation & Strategy organization, including the Chief Technology Office, Research, HealthSuite Platforms, the Chief Medical Office, Product Engineering, Experience Design, and Strategy. Innovation & Strategy, in collaboration with the operating businesses and the markets, is responsible for directing the company strategy to delight our customers and advance our growth and profitability ambitions.Shez joined Philips from Amazon Web Services (AWS), where he served as Worldwide Head of Business Development for Healthcare, Life Sciences and Medical Devices. Prior to joining AWS in 2018, Shez spent 20 years at Dignity Health, the fifth largest health system in the U.S. He started his career in 1998 as a neuroradiologist at the Barrow Neurological Institute and was in clinical practice until 2013. In addition to his medical training at McGill University in Montreal, he has post-graduate qualifications in computer science. He helped launch the Biomedical Informatics Department at Arizona State University and taught there as a clinical professor for three years.
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Jun 23, 2022 • 40min

Digital Transformation: Investment Strategy at Oshkosh Corp.

#cio #chiefinformationofficer #digitaltransformation Oshkosh Corp., founded in 1917, has 15,000 employees and builds specialty trucks and construction equipment. In this exclusive interview with CXOTalk, the Chief Information Officer (CIO) of Oshkosh Corp., Anu Khare, explains how the company invests in digital transformation.Keep reading to learn how a major American conducts business and financial planning for its digital transformation strategy.The conversation includes these topics:-- Innovation and digital transformation-- What is digital transformation?-- How does digital transformation enable innovation?-- How does the Oshkosh CIO conduct IT investment planning?-- Foundations of digital transformation strategy at Oshkosh Corp.-- What is the role of IT in creating business and digital strategy?-- Change management and the digital transformation journey-- Metrics and KPIs to evaluate digital transformation-- Role of data management and analytics in digital transformation-- On the importance of employee experience-- Advice for change management in digital transformation consulting-- Employee hiring, retention, and loyalty-Anupam Khare is Oshkosh Corporation’s Senior Vice President and Chief Information Officer, a position he has held since April 2018. Mr. Khare has responsibility for all digital technology efforts to support Oshkosh’s business growth and innovation efforts. In this role, he leads the Company’s intelligent enterprise agenda which includes data science and artificial intelligence practice, digital manufacturing, cybersecurity and technology shared services to drive technology-enabled business transformation.Prior to joining Oshkosh, Mr. Khare served as the Executive Director of Digital Technology at United Technologies Corporation from 2015 to April 2018. Mr. Khare also served in positions of increasing responsibility at DuPont and Koch Industries in the U.S. and Asia.
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Jun 20, 2022 • 42min

CMO Role 2022: Marketing Investment and Strategy

#cmo #chiefmarketingofficer #investmentWhat is the CMO role in 2022 and how should Chief Marketing Officers think about marketing strategy and prioritizing marketing investments?To learn more, we talk with Gaurav Chand, the CMO of Cognizant about technology investments, customer experience, the importance of brand, experiential marketing, how he leverages data for better decision-making, and much more.In this episode, we discuss:-- On aligning business priorities and marketing goals-- On the importance of thought leadership and content marketing-- On where Cognizant focuses its marketing investments-- On marketing measures, metrics, and KPIs-- On measuring marketing influence on sales and other areas-- On the importance of culture change in business transformation-- On the relationship between the Chief Marketing Officer (CMO) role and the Chief Information Officer (CIO) role-- On the importance of experiential marketing-- On using experiential marketing to build trust among customers and clients-- On account-based marketing (ABM) as the futureSubscribe to be notified of live shows: https://www.cxotalk.com/subscribeRead the complete transcript: https://www.cxotalk.com/episode/cmo-marketing-investment-strategy-2022As CMO, Gaurav oversees all aspects of Cognizant’s global marketing, including brand, creative, digital, events, communications, field and corporate marketing. Gaurav’s primary mission is to facilitate growth by developing and executing a comprehensive marketing plan that promotes Cognizant’s digital leadership, increases brand recognition and extends its competitive advantage in all market segments.Gaurav serves on the board of directors of the Cognizant U.S. Foundation, a 501(c) (3) private foundation supporting STEM education and skills training across the United States. Gaurav holds a bachelor's degree in Computer Science from Fergusson College in Pune, India, and an MBA from Southern Methodist University.
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Jun 6, 2022 • 38min

How to Manage Cybersecurity in 2022

#cybersecurity #security Our reliance on digital infrastructure and the Internet makes everyone vulnerable to cybersecurity attacks. Given the importance of cybersecurity, everyone from CEOs to board members and employees must understand the nature of this threat. Although cybersecurity involves technology, managing the problem relies on people and the willingness of individuals to change their behavior.To learn how to manage a cybersecurity program, we spoke with Gregory Touhill, director of the world-renowned CERT Division of the Carnegie Mellon University Software Engineering Institute (SEI). Proactive cybersecurity strategy should be an important element of any digital transformation effort.The conversation includes these topics:-- On the state of cybersecurity in 2022-- On security weakness arising from the intersection of administrative and operational systems-- On the challenges of enterprise security-- On the importance of prioritizing enterprise cybersecurity-- On managing ransomware attacks-- On creating a culture of cybersecurity-- On the future of managing cybersecuritySubscribe to the CXOTalk newsletter: https://www.cxotalk.com/subscribeRead the full transcript: https://www.cxotalk.com/episode/state-cybersecurity-2022At the SEI Cert Division, Greg Touhill leads a diverse group of researchers, software engineers, security analysts, and digital intelligence specialists working together to research security vulnerabilities in software products, contribute to long-term changes in networked systems, and develop cutting-edge information and training to improve the practice of cybersecurity.Touhill was appointed by former President Barack Obama to be the first chief information security officer (CISO) of the United States government. Previously, he served in the Department of Homeland Security (DHS) as deputy assistant secretary in the Office of Cybersecurity and Communications. Before joining the Software Engineering Institute, he was president of Appgate Federal, a provider of cybersecurity products and services to civilian government and defense agencies.Touhill is a 30-year veteran of the U.S. Air Force where he was an operational commander at the squadron, group, and wing levels. He served as a senior leader of military cybersecurity and information technology programs, culminating as the chief in-formation officer of the United States Transportation Command, one of the nation’s 10 combatant commands. A combat veteran, he is the recipient of numerous awards and decorations including the Bronze Star medal and the Air Force Science and Engineering Award. He retired from the Air Force with the rank of brigadier general.He is an adjunct faculty member of the CMU Heinz College of Information Systems and Public Policy and the Deakin University (Australia) Centre for Cybersecurity Research and Innovation. A member of many organizational boards and committees and recipient of many awards, Touhill was recog-nized by Security Magazine as one of its Most Influential People in Security and by Federal Computer Week in the Federal 100. He is the co-author of the books Cybersecurity for Executives: A Practical Guide and Commercialization of Innovative Technologies.
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May 24, 2022 • 37min

Digital Transformation at Stanley Black & Decker

#DigitalTransformation #WomenInTechnologyWhat does digital transformation mean for Stanley Black & Decker? This iconic American brand has been in business for 175 years, with products ranging from hand tools to healthcare to heavy equipment. Katherine Monasebian, President & General Manager, NA Commerce at Stanley Black and Decker, joins us to discuss how a company so successful for so long can stay relevant in a digital world.The conversation includes these topics:-- About Stanley Black & Decker-- What is digital transformation at an established company?-- What is the role of data in digital transformation?-- How does Stanley Black & Decker manage pilot projects for transformation?-- What is the role of culture change in digital transformation?-- What are the metrics for evaluating digital transformation?-- How does Stanley Black & Decker compete for technical talent?Read the full transcript: https://www.cxotalk.com/episode/digital-transformation-stanley-black-deckerGet notified of live shows: https://www.cxotalk.com/episode/digital-transformation-stanley-black-deckerKatherine Monasebian is President & General Manager, NA Commerce at Stanley Black and Decker. She is a results-oriented leader, with broad experience driving transformation and growth at both large-scale and early-stage organizations. Katherine earned her Master of Business Administration from Harvard Business School and her undergraduate degree from Harvard University.
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May 17, 2022 • 40min

Simmons University President: Higher Education in 2022

The future of higher education is changing. Millions of students now have access to online courses from the world's top universities. As college becomes ever more expensive, the traditional business model of higher education is under threatHow can Simmons University and other institutions remain relevant in this rapidly shifting environment? We talk with Lynn Perry Wooten, the president of Simmons University, to explore what's happening in higher education today.The conversation includes these topics:-- About Simmons University-- The state of higher education in 2022-- The business model of higher ed-- How to develop an economically viable business model for colleges and universities-- Technology is an enabler of higher education-- Supporting a diverse student body-- On the book Arrive and Thrive-- Advice for college students making the transition to graduate school-- Creating a transformational university experience for students-- Advice to women on gender equality in the workplace-- What is inclusive leadership?-- How to balance economic efficiency against educational qualitySubscribe to participate in live shows and ask questions to the guests: https://www.cxotalk.com/subscribeRead the complete transcript: https://www.cxotalk.com/episode/simmons-university-president-future-higher-educationLynn Perry Wooten, a seasoned academic and an expert on organizational development and transformation, became the ninth president of Simmons University on July 1, 2020. She is the first African American to lead the university.Specializing in crisis leadership, diversity and inclusion, and positive leadership—organizational behavior that reveals and nurtures the highest level of human potential—Dr. Wooten is an innovative leader and prolific author and presenter whose research has informed her work in the classroom and as an administrator.Dr. Wooten’s research has ranged from an NIH-funded investigation of how leadership can positively alleviate health disparities to leading in a crisis and managing workforce diversity. She is the author of two books, Positive Organizing in a Global Society: Understanding and Engaging Differences for Capacity Building and Inclusion (2016) and Leading Under Pressure: From Surviving to Thriving Before, During, and After a Crisis (2010). Sharing her work at nearly 60 symposia and conferences, she also is the author of nearly 30 journal articles and more than 15 book chapters, as well as managerial monographs and numerous teaching cases.She currently serves on the Greater Boston Chamber of Commerce Board of Directors, the Association for Independent Colleges and Universities in Massachusetts (AICUM) Board of Directors, the Beth Israel Deaconess Medical Center Trustee Advisory Board, the JFK Library Foundation Board of Advisors, the Fenway Alliance Board of Directors, The George School Board of Trustees, the MASCO Board of Directors, and the WBGH Board of Trustees. In addition, Dr. Wooten serves on the Alumni Association of the University of Michigan Board of Directors and the North Carolina A&T University Board of Trustees.She is the co-author of WSJ Bestseller, Arrive & Thrive: 7 Impactful Practices for Women Navigating Leadership.
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May 10, 2022 • 40min

CTO View: From Cloud to Metaverse

#metaverse #omniverse #cto #cloudcomputing #datacenter #nvidiaWhat is the metaverse and what does it mean for you? Michael Kagan, Chief Technology Officer at NVIDIA, explains the metaverse (or omniverse, as NVIDIA calls it) and links concepts around cloud computing, data centers, digital twins, and AI.If you've wondered what the metaverse is or how our digital world is changing, you'll want to watch this interview.The conversation includes these topics:-- About Michael Kagan, CTO, of NVIDIA-- What is the metaverse or omniverse?-- On digital twin applications in the metaverse (or omniverse)-- On computing platforms and the metaverse (or omniverse)-- On AI and the metaverse (or omniverse)-- On collecting data for advanced digital simulations-- On federated learning and autonomous vehicles-- On differences between smart manufacturing digital twins and the metaverse (or omniverse)-- On cloud computing platforms, data centers, and the metaverse (or omniverse)-- On cryptocurrencies and the metaverse-- On how the metaverse (omniverse) will change distributed computing and data storageSubscribe to participate in live shows and ask questions to the guests: https://www.cxotalk.com/subscribeRead the complete transcript: https://www.cxotalk.com/episode/cto-view-cloud-metaverseMichael Kagan has been NVIDIA's CTO (Chief Technology Officer) since May 2020. He joined NVIDIA through the acquisition of Mellanox, where he was CTO and a co-founder of the company, founded in April 1999. From 1983 to April 1999, Kagan held a number of architecture and design positions at Intel Corporation. Kagan holds a BSc. in Electrical Engineering from the Technion — Israel Institute of Technology.
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Apr 29, 2022 • 41min

Brand Loyalty: Lessons from the San Francisco 49ers

#BrandLoyalty #CustomerExperienceFor a great example of brand loyalty, look no further than the NFL's San Francisco 49ers. The 49ers are famous for their passionate fan base, which is one of the most loyal in professional sports.How does one of the most successful sports franchises in America cultivate a fan base that is so intensely loyal? The answer lies in business models that are heavily focused on fan engagement, treating customers as a relationship rather than a transaction.In this episode, we talk with Alex Chang, the Chief Marketing Officer of the San Francisco 49ers, for practical lessons on brand loyalty that we can apply to our organizations.The conversation includes these topics:-- On working in sports branding for the 49ers-- Why is fan experience important?-- How do the 49ers create fan loyalty?-- Create customer loyalty by building customer relationships-- How to use data and analytics to cultivate loyal customers?-- Building a mission and purpose to drive customer satisfaction and create happy customers-- How the 49ers segments customers in their football marketing-- Issues and challenges when using data and analytics to drive fan engagement-- What is the relationship between brand promise and customer experience?-- How can people outside the sports business take lessons from the 49ers’ loyalty programs?-- How can marketers build an emotional connection with existing customers?Subscribe to our newsletter to get notified of upcoming LIVE shows: https://www.cxotalk.com/subscribeRead the complete transcript: https://www.cxotalk.com/episode/brand-loyalty-lessons-san-francisco-49ersAlex Chang is in his third season with the 49ers and serves as chief marketing officer. In his role with the team, Chang leads all areas of marketing including brand strategy, creative, media, social, digital, content production, game presentation, events and corporate communications.Prior to joining the 49ers, he served as the head of partnership marketing for Samsung. Prior to that, Chang worked at elite marketing agencies. He was vice president at Wasserman where he advised global brands on their sports and entertainment partnerships. He also served as vice president at IMG College. Chang became an industry expert while at American Express, where he spent 13 years in various marketing roles including vice president of sports and entertainment marketing and vice president of U.S. advertising.
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Apr 22, 2022 • 43min

Technology Strategy 2023: Into the Metaverse

#metaverse #digitaltransformation #digitaltwinEnterprise technology is moving rapidly toward the metaverse, a world composed of real and virtual businesses, people, and things operating in a hyperconnected environment.Listen to this conversation with Accenture’s Paul Daugherty for guidance as you evaluate your own technology strategy,The discussion includes these topics:-- About the book Radically Human-- Accenture Tech Vision research findings-- On technology planning and enterprise CTO strategy-- Culture change and the “forever beta” mindset-- Advice to CIOs on technology transformation-- Enterprise adoption and the metaverse-- When will the enterprise adopt the metaverse?-- What is the role of digital twins in the metaverse?-- What prevents enterprises from adopting new technologies and mindsets?-- Advice to CIOs on enterprise technology transformationSubscribe to be notified of upcoming live episodes: https://www.cxotalk.com/subscribeRead the complete transcript: https://www.cxotalk.com/episode/technology-strategy-2023-metaversePaul Daugherty is Accenture's group chief executive – technology & chief technology officer. He leads all aspects of Accenture's technology business. Paul is also responsible for Accenture's technology strategy, driving innovation through R&D in Accenture Labs and leveraging emerging technologies to bring the newest innovations to clients globally. He founded and oversees Accenture Ventures, which is focused on strategic equity investments and open innovation to accelerate growth. Paul is responsible for managing Accenture's alliances, partnerships and senior-level relationships with leading and emerging technology companies, and he leads Accenture's Global CIO Council and annual CIO and Innovation Forum. He is a member of Accenture's Global Management Committee.Paul also served as chairman of the board of Avanade, the leading provider of Microsoft technology services, for five years and remains on the board of directors. He serves on the boards of Accenture Global Services Limited, the Computer History Museum and the Computer Science and Engineering program at the University of Michigan. He also sponsors Accenture's partnership with Code.org, which is focused on bringing Computer Science education to students around the world.Paul is co-author of the highly acclaimed book Human + Machine: Reimagining Work in the Age of AI (Harvard Business Review Press, 2018), a management playbook for the business of artificial intelligence. He is also the co-author of the forthcoming new book Radically Human: How New Technology is Transforming Business and Shaping Our Future (Harvard Business Review Press, April 2022).

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