CXOTalk: Leadership, AI, and the Digital Economy

Jeetu Patel, President and Chief Product Officer at Cisco, shares insights on transforming businesses into AI-native organizations. He discusses the cultural shift needed to embrace AI, emphasizing training and curiosity-driven growth. Patel warns that AI won't replace jobs, but users who excel with AI will thrive. He highlights ethical AI implementation, the importance of integrating diverse perspectives, and the future of agentic AI. The conversation offers actionable strategies for leaders navigating the AI landscape and stresses the need for proactive regulation.

Nate B. Jones, an AI strategist and TikTok commentator, joins to dissect the evolving AI landscape amidst a fierce arms race among tech giants like OpenAI and Google. He delves into token economics and the nuances of model specialization, emphasizing the skills executives must develop for effective AI usage. The discussion highlights how AI could revolutionize workplace tools and the psychological dynamics between humans and AI. Jones also addresses the importance of adaptability in navigating AI's economic challenges and the critical role of tailored AI interactions for business success.

Join GoTo and CXOTalk for a deep dive into the world of AI and the virtual workforce. Learn about AI receptionists, agentic AI, and how AI agents dramatically improve customer service for small and mid-sized companies.Our guest is Damon Covey, General Manager of UCC at GoTo.Learn more at: www.goto.com🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders.🔷 Newsletter: www.cxotalk.com/subscribe🔷 Read the summary and key points: https://www.cxotalk.com/episode/ai-receptionists-transforming-customer-service🔷 LinkedIn: www.linkedin.com/company/cxotalk🔷 Twitter: twitter.com/cxotalk00:00 AI's Role in Customer Communication01:19 Examples and Benefits of AI in Small Business05:49 AI Receptionist and the Future of Virtual Workforce08:33 Benefits of AI Receptionists and Virtual Workforce11:27 Deployment and Integration of AI Systems17:11 Collaboration Between AI and Human Workforce20:00 Ensuring Privacy and Security in AI Systems21:16 The Future of AI: Personalization and Actionability22:28 Closing Thoughts and Mission Statement

Join Andrew Wesbecher (Powered_By) and Michael Krigsman on CXOTalk episode 878 to discuss how AI agents can help small businesses succeed in 2025. Learn from industry experts and discover the benefits of using AI technology for your SMB to stay ahead of the competition!Learn more from www.poweredby.agency===================🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders.🔷 Newsletter: www.cxotalk.com/subscribe🔷 Read the summary and key points: https://www.cxotalk.com/episode/ai-agents-for-small-business-winning-in-2025🔷 LinkedIn: www.linkedin.com/company/cxotalk🔷 Twitter: twitter.com/cxotalk00:00 Democratizing AI for Small to Medium-Sized Businesses02:38 Technical Architecture and AI Agent Implementation07:59 Use Cases and Ethical Considerations11:14 The Evolution and Capabilities of AI Agents13:27 Practical Use Cases and Optimization of AI Agents18:43 ROI and Democratization of AI Agents for SMBs#aiagents #smb #smallbusiness #cxotalk

Learn about the impact of AI in healthcare in CXOTalk episode 877 on AI in clinical trials. Discover how artificial intelligence is revolutionizing clinical trials and the potential benefits for the healthcare industry.AI promises faster, safer clinical trials and better patient experiences. Clario's EVP & Chief Information Technology & Product Officer, Jay Ferro, joins CXOTalk host Michael Krigsman to explain how his team unifies IT, product, data, security, and marketing under one roof, giving sponsors, sites, and patients a single, seamless platform. He outlines responsible AI governance with legal, medical, privacy, and security leaders. He shows how predictive tools speed recruitment, sharpen protocol design, cut dropout risk, and support image interpretation while physicians keep the final judgment.Watch to learn• How a unified tech-product structure cuts cost and removes friction• Steps for enterprise-wide AI oversight in a regulated environment• Real use cases for AI in recruitment, imaging, and trial optimization🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders.🔷 Newsletter: www.cxotalk.com/subscribe🔷 Read the summary and key points: https://www.cxotalk.com/episode/ai-in-clinical-trials-what-you-need-to-know🔷 LinkedIn: www.linkedin.com/company/cxotalk🔷 Twitter: twitter.com/cxotalk00:00 🧬 The Role of AI in Clinical Trials01:18 🔗 Unified Roles and Seamless Experiences10:45 📉 Customer Concerns and Future Challenges11:54 🔬 Navigating Uncertainty in Clinical Research13:13 ⚖️ Balancing Priorities and Saying 'No' Strategically18:02 🤖 AI's Role in Healthcare and Clinical Trials24:07 🤖 Ensuring Responsible AI Development27:19 🧪 AI's Role in Clinical Trials32:23 📜 Navigating Regulatory Challenges and Organizational Readiness36:24 🤝 Proactive Collaboration and Regulatory Compliance in AI Development38:57 🌐 Transparency and Cross-Industry Collaboration in AI42:12 🔗 Industry Similarities and the Role of Technology44:40 💡 Purpose-Driven Technology and AI in Healthcare50:15 🚀 Scaling AI Projects and Overcoming Adoption Challenges#AI #ClinicalTrials #DigitalHealth #CIO #cxotalk

Phil Fersht, CEO of HFS Research, dives into the evolving landscape of AI in the workplace. He discusses the transformative power of agentic AI, which mimics human behavior and enhances productivity. Topics include the shift from basic AI tools to collaborative agents, the balance of risks like misinformation, and the urgent need for upskilling in an AI-driven market. Fersht highlights the ongoing challenges enterprises face with regulations and the skepticism among executives regarding AI's role in replacing traditional jobs.

Join Lord Chris Holmes, a technology policy advocate in the UK House of Lords, and Lord Tim Clement-Jones, an expert in AI regulation, as they tackle pressing issues at the intersection of innovation and oversight. They discuss the need for balanced AI regulations that promote innovation while ensuring public trust. Key topics include protecting intellectual property, the importance of international cooperation, and the impact of legal clarity on digital assets. Their insights shed light on the future of technology policy and governance.

Dr. David Bray leads the Accelerator at the Stimson Center, specializing in AI and healthcare. Teresa Carlson is the President of the General Catalyst Institute, focusing on healthcare investments, while Dr. David Reich oversees clinical operations at Mount Sinai Health System. They discuss practical AI applications in healthcare, highlighting integration into workflows and calculating ROI. The conversation touches on data interoperability challenges, the importance of policy collaboration, and the move toward value-based care for improved patient outcomes.

In episode 873, we dive deep into 5G security with Anand Oswald, Sr. VP and GM of Network Security at Palo Alto Networks. Explore the transformative impact of 5G on industries and how the convergence of technologies like AI and IoT drives 5G digital transformations. Learn about managing sophisticated threats, the importance of a zero-trust approach, and the difference between public and private 5G network security. Discover real-world examples of 5G technologies in action and get key advice for securing your enterprise-grade 5G infrastructure from the ground up.🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders.🔷 Newsletter: www.cxotalk.com/subscribe🔷 Read the summary and key points: https://www.cxotalk.com/episode/how-to-secure-5g-networks-with-ai-zero-trust-and-sase🔷 LinkedIn: www.linkedin.com/company/cxotalk🔷 Twitter: twitter.com/cxotalk00:00 Introduction to 5G Security Challenges00:37 The Convergence of 5G and AI01:56 Complexities of 5G Security03:02 Real-World Examples of 5G Transformation05:52 Pressing Security Threats in 5G07:11 Public vs. Private 5G Networks08:33 Building Security into 5G Strategy13:04 Introducing Prisma SASE 5G Solution14:42 Technical Deep Dive into 5G Security16:41 Comprehensive 5G Security Solutions20:11 Final Thoughts on 5G and Cybersecurity

In episode 872 of CXOTalk, we explore the capabilities of AI-powered smartphones in professional photography. Joining us are two former Apple engineers, Ziv Atar and Tom Bishop. They are the minds behind the iconic portrait mode on iPhones and are now the founders of GLASS Imaging. They discuss how neural networks are revolutionizing smartphone cameras, aiming to drive hardware changes resulting in smaller, cheaper, and higher-quality cameras. The discussion covers computational photography, the evolution and potential of AI in image processing, and whether smartphones can match or surpass traditional cameras. The episode includes insightful comparisons and examples demonstrating AI's incredible improvements to digital photography. 🔔 Don’t forget to like, subscribe, and share for more thought-provoking conversations with top industry leaders.🔷 Newsletter: www.cxotalk.com/subscribe🔷 Read the summary and key points: https://www.cxotalk.com/episode/ex-apple-engineers-ai-and-the-future-of-smartphone-photography🔷 LinkedIn: www.linkedin.com/company/cxotalk🔷 Twitter: twitter.com/cxotalk00:00 Introduction to AI-Powered Smartphones00:09 Meet the Innovators: Ziv Atar and Tom Bishop00:38 Revolutionizing Digital Photography with AI01:27 Understanding Computational Photography02:30 The Magic Behind Portrait Mode04:52 AI's Role in Enhancing Image Quality05:55 The Evolution of Computational Photography08:17 Glass Imaging's Innovative Approach12:57 Technical Deep Dive: Hardware and Software Integration22:24 Automating Image Quality Tuning24:18 Viewer Questions and Future Prospects29:10 Analyzing Image Hallucination31:17 Understanding Image Signal Processing32:33 Characterization and Calibration Techniques35:59 Real-World Examples and Comparisons38:43 Addressing Viewer Questions45:10 Future of Smartphone Photography53:10 Conclusion and Final Thoughts