This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.In this episode we welcome Eva Penzeymoog back onto the show. For long time listeners you might remember Eva’s episode in July 2019 about Designing Against Domestic Violence. Since then, Eva’s been buy working through the pandemic, and complete her first book ‘Design for Safety’ on A Book Apart. This episode may be trigger for some people, so if you are a survivor of domestic violence, or have suffered trauma - I wanted to let you know that we cover off topics such as gaslighting, domestic violence and abuse throughout this episode.Let’s jump into the episode...https://evapenzeymoog.comhttps://www.linkedin.com/in/evapenzeymoog/Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, transformational design and innovation training for teams and organisations for people within the Design and change-making space. Today on the show we have the wonderful Iria Lopez, a UK based service designer. I recently stumbled upon Iria’s work on LinkedIn where she was running a workshop. What struck me was the theme - Designing for loneliness. We speak about the importance of gaining greater context of why people congregate and attend extra-curricular events such as Design meet-ups etc. and that is of human-connection. The importance of being seen, and being heard and part of something. We chat about what we can do as change-makers to be more aware of this context and include it in our facilitation sessions that many of us do quite regularly - and that is to make space for it.https://www.linkedin.com/in/iria-lopez-51b1975/Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.In this episode I chat with Sindhu Bhat, a service design student from Bangalore in India but based in Ireland. Sindhu contacted me recently to speak to her class about service design and we instantly connected - I was inspired about the journey from Film School in India that took her to IBM as an Experience Designer. This led her to reevaluate and return to study, move across the world to study service design. We chat about some of complexities that Sindhu has overcome to date in her career, and also what the future holds for her as she embarks on the next chapter of her career as a service designer - what problems she sees and what she plans to do to tackle them.Sindhu LinkedIn: https://www.linkedin.com/in/sindhuganapathibhat/?originalSubdomain=ieCreators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling  complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes , providing training for people within the Design and change-making space. Today on the show we have the wonderful Tomer Sharon, author and creator of some fantastic books and frameworks that I was excited to connect with recently. Tomer is Co Founder and Chief Experience Officer for Any-Where an exciting start-up that is focussed on the future of remote working. Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.In this episode, you’ll hear from Ann Padley, Head of Faculty at This is Doing, and Marc Stickdorn, author of 'This is Service Design Thinking' and 'This is Service Design Doing' and trainer at This is Doing.We chat about the Journey Map Operations session Marc ran at the June Doing Design Festival and answer some of the top questions from session participants. Marc shares more about how organizations can use journey maps as a dashboard for customer and employee experience and how to get an overview of projects across distributed teams by collecting and building maps into an information system.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.In this episode I speak with Georgie Smallwood, CPO at Tier Mobility in Germany (moped, scooters). We chat about the mission and purpose behind Tier and how it works with local councils to offer e-mobility to citizens across Europe. We chat about the service model that sits behind the business, and go deep into details of battery disposal, sustainability, energy usage etc.There’s a big announcement towards the end of the episode, something Georgie and myself are really excited to announce together! So be sure to stick around till the end of the episodeLets jump in..Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.Hear about the many digital sustainability initiatives that are happening in France from Virginie Guerin, an urban planner, who is co-founder of World CleanUp Day France.Learn about the recipe they used to get organizations and citizens involved in highly successful digital cleanup initiatives. Virginie on LinkedIn: https://www.linkedin.com/in/virginie-guerin-consultante-transition-ecologique-ville-durable/?originalSubdomain=frWorld Wide Waste - https://gerrymcgovern.com/books/world-wide-waste/Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.Welcome to another episode of Moments of Change. I am your host, Melanie Rayment and in this episode I speak with Noel Hatch, an incredible change maker from Camden Council in UK. We speak about his work as Head of Strategy at Camden Council and enabling neighbourhoods to exist and thrive.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10

If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.In this episode, you’ll hear from myself, Gerry Scullion and Dr Qin Han and Dorota Gazy of STBY - two world class design researchers who live and breathe design research every single day. They are running a session at the Doing Design Festival on June 18 2021 and also a 'Doing Remote Research' short course on June 23 (a link in the shownotes)In this episode we chat about the shift during the pandemic to full remote research, what this meant, how they adapted their craft and what this means for design researchers moving forward. Creators & Guests Gerry Scullion - Host Stef Murphy - Producer Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10