The CPG Guys

Peter V.S. Bond & Sri Rajagopalan
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Sep 22, 2021 • 32min

The eCommerce Maturity Curve with Christina Vail

The CPG Guys, Sri & PVSB, are joined in this episode by Christina Vail, Director of Client Strategy.Follow Christina Vail on LinkedIn at: https://www.linkedin.com/in/christina-vail-0454ab65/Chrstina answers these questions:1) What was the impetus to create this research? What were you witnessing in your conversations with clients trying to align to the demand of the evolving omnichannel world?2) In your report, you identify in great detail something you call the eCommerce maturity curve. Would you walk us through this construct and how you see it helping CPG companies navigate the right structure and strategy for success?3) Having a plan does not guarantee success in organizational transformation. Your study  prominently recommends that leaders actually evangelize about about the process. In fact, it is the first of six stages you identify. It begins with self-assessment. What is involved in the assessment stage and how do you ensure that leadership is thoughtful about their commitment to the necessary change?4) The next stage you identify is around education. What does this involve and how do you bring along the rest of the organization in the transformational journey? 5) People need to start getting their hands dirty in eCommerce. What happens in this Merchandise stage?6) CPG manufacturers won’t commit to this process without growth components. At some point, It should be clear that eCommerce is poised to become a long-term source of demand, consistently accounting for a mid-single-digit percentage of annual sales (or more).  As demand has begun to outstrip the capabilities of a smaller embedded team, what must the organization do next?7) When eCommerce starts hitting double digit share of revenue, senior leadership is  fully supportive and is actively funneling innovation into this channel. How does the empowerment stage play into success?8) The final stage of the process you identify is integration of eCommerce into the very DNA of the organization. When does this happen?DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 
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Sep 18, 2021 • 39min

Retail Media Process Management with WNS's Seema Kashyap & Sinan Gurman

The CPG Guys, Sri & PVSB, are joined in this episode by Sinan Gurman - SVP of data & analytics, and Seema Kashyap - Director and practice leader of Marketing Analytics at WNU at WNS (Holdings) Limited (NYSE: WNS), a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics and process expertise to co-create innovative, digitally led transformational solutions with over 380 clients across various industries. This is the first of a two part partnership episode series with WNS.Follow Seema Kashyap on LinkedIn at: https://www.linkedin.com/in/seema-kashyap-6ba73850/Follow Sinan Gurman on LinkedIn at: https://www.linkedin.com/in/sinangurman/ Follow WNS online at: http://www.wns.comFollow WNS on LinkedIn at: https://www.linkedin.com/company/wns-global-services/Seema & Sinan answers these questions:1) What does segmentation and personalization mean to WNS in terms of creating those emotional connections, bringing the consumer needs and the moments together? How do you help brands activate on these aspirations?2) Let's talk about Marketing Media, Trade, eCom Mix, Spend Allocation, Budget optimization – whatever you’d like to call it - . What’s your take on this topic? How things have changed with the pandemic and the emergence of eCom faster than expected?3) So given print media is still one of the largest spends, what would say about the future of print media and what does it mean to optimize the print spend?4) I’d like to go back to the topic around Media. Retail Media is a big topic..what is out there in terms of opportunities for a retailer, what are the fundamental first steps for those retailers to get on this train?5) What do you see as interesting application areas of AI/ML and new age data assets for CPG’s and Retailers?6) Customer 360 is a term used rather loosely. What does it mean to be truly committed to this agenda of customer 360 and what has been your learnings on this topic.7) Digital transformation and disruption is upon us and everyone loves to talk about innovative and analytically driven transformation stories.  How much of that do you think is just interesting but small scale buzz and how much of it is real and scalable value in the retail CPG world? Can you share some examples?Please provide the CPG Guys feedback at http://ratethispodcast.com/cpgguysCPG Guys Website: http://CPGGuys.comInstagram: http://Instagram.com/cpgguysDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 
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Sep 15, 2021 • 43min

Social Media & CPG Brands with Facebook's Dave Sommer

The CPG Guys, Sri & PVSB, are joined in this episode by Dave Sommer Director, CPG, Retail Partnerships, Shopper Marketing and eCommerce at Facebook. Founded in 2004, Facebook's mission is to give people the power to build community and bring the world closer together. People use Facebook's apps and technologies to connect with friends and family, find communities and grow businesses.Follow Dave Sommer on LinkedIn at: https://www.linkedin.com/in/davidsommer1/Follow Facebook on LinkedIn at: https://www.linkedin.com/company/facebook/ Learn about Facebook's ad solutions online at: https://www.facebook.com/business/Dave answers these questions:1) Why don’t you start with informing our audience about the core set of advertising tools you offer to brands & retailers based on their marketing objectives and what kind of targeting capabilities are they able to leverage?2) IOS/COOKIES CHANGES: Our audience is quite familiar with all of the changes taking place with the ability to target consumers for digital media through cookies and through Apple’s iOS. What’s changed or will be changing about the ability to target content delivery on Facebook, Instagram and your other social media platforms?3) Shoppable media is all the rage. Can you tell us about Facebook’s shoppable media offerings and how that plays into a brand or retailer’s advertising plan? What insights do you have on the rising importance of shoppable media?4) How is experiential technology revamping eCommerce experiences for the better?5) Can you break down the Facebook ad review process for our audience? How does Facebook ensure authenticity and accountability in evaluating the advertising content being submitted?6) How do you think about DR success metrics in a post IOS14 world? How does Conversion API fit into the mix?7) Brands & retailers are seeking to build effective loyalty mechanisms to help retain and grow their business. The plethora of digital platforms is rapidly disrupting the loyalty space. What are your thoughts on this?8) In order for brands and retailers to prepare for the future of shopping, what steps do you recommend they take now?DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 
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Sep 11, 2021 • 51min

Growing Brands Through Retail Media with Instacart's Seth Dallaire

The CPG Guys, Sri & PVSB, are joined in this episode by Seth Dallaire, the Chief Revenue Officer at Instacart,  the leading online grocery platform in North America. Instacart shoppers offer same-day delivery and pickup services to bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada.Follow Seth Dallaire on LinkedIn at: https://www.linkedin.com/in/sethdallaire/Follow Instacart on LinkedIn at: https://www.linkedin.com/company/instacart/Follow Instacart online at: http://www.instacart.comSeth answers these questions:1) Why don’t you start with informing our audience about the core set of advertising tools you offer to brands & retailers based on their marketing objectives and what kind of targeting capabilities are they able to leverage?2) 7 plus Years at Amazon - developed out the advertising business into what we see it today, why instacart - what attracted you here?3) A lot has happened since Josh Rider came on the show over 6 months ago. The industry has exploded and there are days where ecommerce seems the future of retail. What are you thoughts on that sentiment?4) Josh Rider - he joined us for episode 26 back in Sept last year. Instacart has established many new partnerships, several rounds of fundraising have been completed. You have a new CEO and a new President. Where are the muscles being built on partnerships these days? Anything in the technology space?5) Those same partnerships - what is being done on the fulfillment side? Are the orders getting faster to the consumer?6) For those wishing to partner with you, how does the relationship and partnership work - is it primarily content, is it both content and advertising? How does one start with Instacart and where should a brand focus?7) For existing partnerships how can they scale their relationship with you? Can they expect more data, bundled offerings? Can they help drive a basket, etc?8) Our audience always likes to know what’s next, so what is next for Instacart? What priorities are you helping drive as the CRO?Please provide the CPG Guys feedback at http://ratethispodcast.com/cpgguysCPG Guys Website: http://CPGGuys.comInstagram: http://Instagram.com/cpgguysDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 
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Sep 10, 2021 • 33min

Improving Retail SEO Through Accurate Product Attributes with Foodspace's Ayo Oshinaike

The CPG Guys, Sri & PVSB, are joined in this episode by Ayo Oshinaike, co-founder & CEO of Foodspace Technology, a SaaS solution that helps  brands get complete, accurate, and rich shopper-centric data so their products are discoverable everywhere they’re sold online.Follow Ayo Oshinaike on LinkedIn at: https://www.linkedin.com/in/ayodeleoshinaike/Follow Foodspace on LinkedIn at: https://www.linkedin.com/company/foodspacetechnology/mycompany/ Follow Foodspace online at: https://foodspacetech.com/Ayo answers these questions:1) what was the industry need that you identified was not being sufficiently addressed that led to you founding Foodspace Technology?2) What differentiates Foodspace from PIMs (Product Information Management systems)? What services do you offer to brands and how do you interface with PIMs?3) How exactly does your platform record product attributes? Please walk us through the process from start to finish.4) Share with us some of the compelling metrics behind the importance of product attributes in food & beverage search.5) Are the attributes that you are able to develop the same for each retailer’s digital shelf or are you preparing retailer-specific attributes to fuel their sites individually?6) There are other notable industry attribute producers that employ human data capture. Why do you think Foodspace’s solutions are more scalable & relevant to today’s industry needs?7) How do you plan to make the sourcing and distribution of product attributes from brand to retailer a more open data exchange process that discourages excessive tolls or obstacles in helping consumers with improved search?8) You are in the middle of raising your Series A round of funding. What have been some of the most interesting experiences for you in this endeavor?Please provide the CPG Guys feedback at http://ratethispodcast.com/cpgguysCPG Guys Website: http://CPGGuys.comInstagram: http://Instagram.com/cpgguysDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 
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Sep 8, 2021 • 41min

Digital Shelf Analytics with e.fundamental's John Maltman

The CPG Guys, Sri & PVSB, are joined in this episode by John Maltman, founder & CEO of e.fundamentals which helps CPG brands unlock eCommerce growth by transforming the knowledge, decision making & agility of brands online through actionable data and expert-led digital commerce insights.Follow John Maltman on LinkedIn at: https://www.linkedin.com/in/jmaltman/ Follow e.fundamentals on LinkedIn at: https://www.linkedin.com/company/e-fundamentals/Follow e.fundamentals online at: https://www.efundamentals.com/John answers these questions:1) We’d love to hear about your journey to founding e.fundamentals. You have some tremendous experience in both CPG and retail with nearly a decade at P&G, consulting credentials at Glendinning, more CPG work at PepsiCo, retail work at ASDA and customer data experience at EYC, the precursor to Symphony Retail among your professional highlights. 6 years ago, you decided to found e.fundamentals. 2) What are some key areas that you are recommending to your clients to explore on the digital roadmap to success, making bricks and clicks add up?3) A company’s success in eCommerce is only as good as the team activating against it. What skills does an effective eCommerce team need to develop in order to win in this space?4) Here in North America, the pandemic has transformed the Instacart marketplace platform into a powerful demand aggregator that brands are struggling to tackle. What do brands need to get right in search and ensure their products get into Instacart baskets to help them succeed on Instacart?5) Walmart is another major competitor in Grocery eCommerce. What is your POV on their strategy to win in Grocery by reaching shoppers? Does their physical store presence present an advantage to Walmart in this pursuit?6) How do you advise brands to optimize their assortment on the digital shelf and what are some fundamental differences from physical shelf category management?7) How is e.fundamentals helping to automate digital shelf analytics for its clients and drive success in enabling brand strategies?8) As we emerge from the transformative period of the pandemic, what are the key aspects of omnichannel grocery that you are closely monitoring and do you have any leading indicators to share with our audience?Please provide the CPG Guys feedback at http://ratethispodcast.com/cpgguysCPG Guys Website: http://CPGGuys.comInstagram: http://Instagram.com/cpgguysDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 
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Sep 4, 2021 • 44min

Infusing Video Short Stories into Brand Sites with Firework's Vincent Yang

The CPG Guys, Sri & PVSB, are joined in this episode by Vincent Yang, founder & CEO of Firework, a B2B interactive short form web story video platform for brands to engage and convert their website visitors.This is the first of a two part partnership episode series with Firework.Follow Vincent Yang on LinkedIn at: https://www.linkedin.com/in/vincentyangeverstring/Follow Firework online at: http://firework.tvFollow Firework on LinkedIn at: https://www.linkedin.com/company/fireworkhq/Vincent answers these questions:1) We're witnessing a revolutionary shift in how retailers, brands, and media agencies in western markets envision digital consumer engagement. What's Firework's position on this?2) In March, Forbes referred to Firework as the "Decentralized, B2B version of TikTok." Talk to us about that statement.3) You have a vision to disrupt, support, and connect across a multi-sided market at global scale. How does Firework plan to do that and how are you able to scale so quickly?4) Talk to us about the core offerings. What is Firework bringing to market that will allow it?5) These are all the topics we read about most right now in the trades and as we talk to most of our Podcast followers. Their businesses are all contemplating best practice relative to owning the emotional connection to their consumers. Talk to us about the specific markets Firework supports.6) How do you differentiate from perceived competitive offerings?7) You mention media buying agencies. How are you supporting their role in bringing first and best-to-market capabilities to their clients?8) How big is this going to be? You have powerful investors which funded Snapchat, Music.ly and other hyper growth entities. Will you continue to raise capital and what's the end goal?Please provide the CPG Guys feedback at http://ratethispodcast.com/cpgguysCPG Guys Website: http://CPGGuys.comInstagram: http://Instagram.com/cpgguysDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 
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Aug 30, 2021 • 36min

Targeted Digital Advertising with Criteo's Sherry Smith

The CPG Guys, Sri & PVSB, are joined in this episode by Sherry Smith, Managing Director of Retail Media at Criteo, a global technology company that powers the world’s marketers and media owners with trusted and impactful advertising through its world-leading Commerce Media Platform, a suite of products that activates the world’s largest set of commerce data to drive better commerce outcomes. Follow Sherry Smith on LinkedIn at: https://www.linkedin.com/in/sherryd-smith/Follow Criteo online at: http://criteo.comSherry answers these questions:1) Looking at all of the brand presentations at the recent CAGNY conference, it was hard NOT to find a reference to retail media. What do you see as the driving forces behind a seismic shift in brand advertising into retail media?2) Retail media is my favorite topic and a hot trend in CPG & retail today, but before we get there take us through the journey of California state to Triad and now Criteo?3) What are the different services or new services Criteo offers brands and retailers that Triad did not? Why are these value-enhanced?4) Let's discuss what matters with SEM - does one have to be a PPC expert to be good at this? Which metrics matters the most - ROAS or CPC? Do they go hand in hand?5) Some retailers have built their own targeted retail media platform, others have connected to networks like Criteo. What is the value proposition you bring to retail partners?6) How do you advise brands to go about a partnership with Criteo - what retail platforms do they have access to influence with outcomes?7) Let’s talk data & insights - what value added insights do you provide? How do you measure success for the work you do for brands? How does a partnership work on a given campaign? How far in advance do you have to plan it?8) Media - constantly evolving. Retail media vs google, facebook. Privacy changes in the recent software update of Apple iOS 14.5 and the postponed cookie tracking changes in Google Chrome are a risk for brands on personalized targeting. Is this a real challenge for now emphasizing retail media even more?Please provide the CPG Guys feedback at http://ratethispodcast.com/cpgguysCPG Guys Website: http://CPGGuys.comInstagram: http://Instagram.com/cpgguysDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 
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Aug 28, 2021 • 57min

Salesforce Cloud-Driven Workflow Improvements with PSignite's Austin Wildmore

The CPG Guys, Sri & PVSB, are joined in this episode by Austin Wildmore, VP of Product Strategy at PSignite which uses AI, IoT and blockchain to guild applications on Salesforce Clouds to provide clients with workflow-driven solutions with deep analytics.This is the first of a two part partnership episode series with PSignite.Follow Austin Wildmore on LinkedIn at: https://www.linkedin.com/in/austinwildmore/ Follow PSignite online at: http://psignite.com Follow PSignite on LinkedIn at: https://www.linkedin.com/company/psignite/To watch the full episode: http://info.psignite.com/podcast-interviews Austin answers these questions:1) Decompose AI, IOT, ML for our audience - why does it matter for the CPG industry? 2) How does all of this connect with the sales force platform? 3) How do you add value in the retail funnel? How are your solutions connected to the shopper?4) Analytics is the holy grail of decision making. What does PSignite specifically provide to enable decision making for CPG, especially through the planning process?5) Are you doing pilots yet? What category is ideal for a pilot? Should our listeners be interested & how do they follow up for a pilot. I hear you have a no risk impact assessment ? 6) Talk to us about the ROI of working with you. How is it measured? What metrics can be established to ensure the ROI?7) Let’s get into optimizer CG.who is the target audience at a CPG brand? Decompose why this adds value and how PSignite developed it?8) What’s next for PSignite? What does the pipeline look like? How are you planning to grow?Please provide the CPG Guys feedback at http://ratethispodcast.com/cpgguysCPG Guys Website: http://CPGGuys.comInstagram: http://Instagram.com/cpgguysDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 
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Aug 25, 2021 • 30min

Grocery Digital Growth Strategies and Technologies with Groceryshop's Joe Laszlo

The CPG Guys, Sri & PVSB, are joined in this episode by Joe Laszlo, VP of Content for Groceryshop which brings together leaders from the entire grocery ecosystem, including established and startup CPG brands, supermarkets, c-stores, drug stores, general merchandise stores, discount stores, ecommerce players, warehouse clubs, grocerants and non-traditional grocery retailers. Groceryshop is taking place Sept 19-22, 2021 at Mandalay Bay Hotel & Casino in Las Vegas, NVTo learn more about Groceryshop, visit http://groceryshop.com To follow Groceryshop on LinkedIn visit: https://www.linkedin.com/company/groceryshop/To follow Joe Laszlo on LinkedIn visit: https://www.linkedin.com/in/joelaszlo/Joe answers these questions:1) Joe let’s dive in, let’s address the elephant in the room - covid is still here, why is the conference in person this year and what can we expect that’s safe? 2)Take us through the 3 day agenda and the tracks that one can follow?3)How does a brand engage with a retailer at the forum? What is the value proposition of attending?4)Tell us about the hosted service providers events? How does it help offset the attendance costs for those that dont have the budget?5)Jump into the keynotes, who, what and why?6)What can we expect different this year at groceryshop post the pandemic and return to a new way of meeting and growing our knowledge and networks?Please provide the CPG Guys feedback at http://ratethispodcast.com/cpgguysCPG Guys Website: http://CPGGuys.comInstagram: http://Instagram.com/cpgguysDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 

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