
APQC Podcasts
APQC podcasts are bringing organizations the information they need to work smarter, faster, and with greater confidence.
Latest episodes

May 19, 2016 • 9min
Finance Process Developments That Deserve Attention
Mary Driscoll, senior research fellow at APQC in financial management, discusses the findings of her recent survey: Finance Improvement Today—Plan to Apply Beautiful Minds
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May 13, 2016 • 23min
Common Mistakes Made Managing People and How To Fix Them
APQC’s Michael Cappelli interviews his colleague Elissa Tucker about the people challenges that get in the way of productivity and quality improvement. Tucker shares the people challenges that she frequently hears about in her work as APQC’s human capital management research program manager, common misconceptions about managing people, and her favorite blogs, Twitter feeds, and newsletters on the topic of people management and leadership.
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May 5, 2016 • 32min
Turning Data Into Story People Will Understand With Narrative Science CEO
APQC CEO Carla O’Dell recently talked with Stuart Frankel as part of the Big Thinkers, Big Ideas interview series. Frankel is the CEO and a co-founder of Narrative Science, a Chicago-based technology company that is a leader in advanced natural language generation (NLG), which turns data into a text story about the data. Frankel shared with O’Dell details around NLG and data storytelling, and its importance in the KM space.
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May 4, 2016 • 11min
Process Management Case Studies: How They're Created and Why We Love Them
In the April 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about case studies, including why do organizations like them, how does APQC find its case studies, and how are they created.
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Apr 25, 2016 • 24min
Why Human Resources Affects Parts of An Organization You Might Not Think Of
In 2016, APQC made a strategic change in our research agenda to expand our Human Capital Management (HCM) expertise beyond the HR function to include issues that all managers of both people and process face. Elissa Tucker, Research Program Manager in HCM at APQC recently spoke on the many ways HCM applies to an organization.
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Mar 31, 2016 • 18min
How To Make Sure Mentoring Works For Your Organization
Eighty-nine percent of respondents to an APQC survey said their organizations use mentoring to help employees develop skills and competencies. They also ranked mentoring among the top two approaches to accelerate learning and development, with 59 percent rating it as effective or very effective. In this podcast, research program managers Elissa Tucker and Lauren Trees address audience questions from their March 2016 joint KM/HCM webinar “Workplace Mentoring for Technical and Nontechnical Audiences.
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Mar 30, 2016 • 8min
Challenge of Continuous Improvement in Finance
Continuous improvement is an important practice finance executives need to pursue to maintain high productivity, efficiency, and effectiveness. In this APQC podcast, Mary Driscoll, Senior Research Fellow, Financial Management speaks on the latest trends in fixing finance.
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Mar 30, 2016 • 5min
Keys to Effective Product Development Focused on Design-to-Cost
Organizations are increasingly interested in making design-to-cost an integral part of their product development process. In November 2015, APQC conducted research on the shift to a product development approach focused on design-to-cost. During this podcast, APQC's Andrea Stroud discusses highlights from the research findings.
For more detailed information on this research, see the Effectively Setting Product and Component Cost Targets and Designing to Them whitepaper.
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Mar 28, 2016 • 7min
Why Are Some Organizations Still Scared of Analytics?
In the March 2016 Process and Performance Management podcast, APQC research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about data and analytics: why are some organizations still hesitant about embracing analytics and what are the big analytics research topics APQC will be addressing in 2016.
For more information on analytics and process and performance management follow Michael @MSIMS_APQC and Holly @hlykehogland on Twitter.
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Mar 9, 2016 • 28min
Louis Richardson of IBM on Changing of Collaboration, KM, and Better Business Results
APQC CEO Carla O’Dell talked with Louis Richardson as part of the “Big Thinkers, Big Ideas” interview series. An IBM storyteller and enthusiast, Richardson meets with clients and partners worldwide and shares how “social smarter work” can deliver real business results. With more than 30 years of experience in the collaboration and document management industry, he has served in sales, support, consulting, and document production management positions. From this perspective, Richardson shared with O’Dell how he has seen knowledge and information management approaches change, and most rapidly in the past several years.
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