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APQC Podcasts

Process Management Case Studies: How They're Created and Why We Love Them

May 4, 2016
10:49
In the April 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about case studies, including why do organizations like them, how does APQC find its case studies, and how are they created.

Remember to follow APQC on Twitter @apqc!

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