

The Resilient Journey
Mark Hoffman
It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.
Episodes
Mentioned books

Sep 26, 2022 • 27min
Episode 56 - A Recap of DRJ Fall 2022, with Lisa Jones and James Green
As the world begins to crawl out from under the rock that was the COVID-19 pandemic, people are gathering again at conferences. Today, we get a recap of one of the biggest Resilience themed conferences in North America – DRJ Fall 2022.
Hello everyone, welcome to episode 56 - as the Resilience Think Tank presents the Resilient Journey podcast!
Today I’m joined by two co-founders and managing partners of the Resilience Think Tank, and presenters at DRJ Fall 2022 – Lisa Jones and James Green.
This week Lisa, James and I talk about the importance of networking at conferences – even if you’re not comfortable with mingling.
I get James and Lisa to talk about their favorite speakers and share a little from their presentation about finding the next generation of resilience professionals.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Sep 19, 2022 • 27min
Episode 55 - Midterm Elections Impact on Corporate Resilience - John Ashford
When we think about the resilience of our organizations, we all think about the elephants in the room – but how much attention do we give to the elephants and the donkeys? The midterm elections are right around the corner.
Hello everyone, welcome to episode 55 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by chairman and founder of Washington, D.C.-based organization - The Hawthorn Group. John Ashford has provided senior counsel to clients in all 50 states and several countries, drawing from public affairs and communications experience.
This week John and I discuss the pushback organizations could face when social responsibility turns to social advocacy. We talk about the Four Ps that will likely impact the upcoming midterm elections – and therefore could impact the resilience of corporate America, specifically:
Polling
Partisanship
Passion
Populism
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Sep 12, 2022 • 23min
Episode 54 - BC Jobs, Burn Out and Quiet Quitting with Cheyene Marling
As resilience professionals we spend time each day thinking about and working to make sure our organizations are able to withstand a disruption. But, do we give the same consideration to our own careers?
Hello everyone, welcome to episode 54 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I’m joined by industry leader, hiring and data research pro Cheyene Marling.
This week Cheyene and I cover everything from how to prepare for a day you hope never happens, quiet quitting – from a couple of different points of view and what the business continuity and resilience industry looks like right now.
Is it time to make a move?
What about remote working?
How are salaries doing in our industry?
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Sep 6, 2022 • 21min
Episode 53 - Female Leadership in a Male Dominated Industry - Tina Klaskala
Sometimes a small investment of time can reap huge benefits. Taking a few minutes to reflect gratitude or to work out, or to listen to today’s guest drop some solid advice for being successful at work.
Hello everyone, welcome to episode 53 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I have some excellent advice for everyone.
My guest this week has her roots in homeland security and has transitioned to the private sector in various roles related to resilience and crisis management. I’m joined by Tina Klaskala and we’re talking what it takes to successfully lead as a woman working in a male dominated industry. Listen as Tina and I discuss:
Why it’s time to flip the script
The importance of being committed and tenacious
How to be your authentic self, even though you’re imperfect
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Aug 29, 2022 • 22min
Episode 52 - Threat Monitoring, Left of Boom - with Pete O’Dell
When I was a little kid and I had to race my big brother, I’d ask for a head start so that I had a fighting chance. Well, think about how valuable it would be if you could get a head start when responding to a crisis.
Hello everyone, welcome to episode 52 - as the Resilience Think Tank presents the Resilient Journey podcast!
Today we celebrate 52 weekly episodes! The end of our first year!
My guest this week is Pete O’Dell, CEO of Swan Island Networks and we’re talking about threat monitoring.
Listen as Pete and I discuss:
The benefits of not flying blind
What it means to be “left of boom”
The value of integrating technology and process
Risk identification and response best practices
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Aug 22, 2022 • 22min
Episode 51 - The Next Generation of Resilience, Lisa Jones & Milena Maneva
Welcome to the resilient journey podcast. Today we start a new 20-minute format to make the podcast easier to listen to. And today, I turn the reigns of the podcast over to two co-founders of the Resilience Think Tank.
Hello everyone, welcome to episode 51 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I turn the show over to Resilience Think Tank co-founder Lisa Jones who interviews Milena Meneva. Their conversation: The next generation of resilience professionals.
Listen as Lisa and Milena discuss:
How a disruption kick started Milena’s own resilient journey
The value of networking, listening to podcasts and webinars
How stepping out of your comfort zone can propel your career
And the best career advice you can receive
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Aug 15, 2022 • 34min
Episode 50 - 7 Crisis Management Takeaways from the Boston Marathon Bombing with John Petrozzelli
Today, we’re going back to April of 2013. To Boston. To the Marathon.
Hello everyone, welcome to episode 50 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I am joined by former FBI Analyst John Petrozzelli who was an intelligence analyst leading a team in the forensic investigation of the Boston Marathon bombing.
Listen as John and I talk about his investigation into the digital lives of the terrorists, as we identify seven key crisis management takeaways including:
The importance of building relationship before the crisis
Why you need to challenge your assumptions
Why cyber and forensics may come into play even during a non-cyber incident
The reality of trauma affecting those managing the crisis
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with John here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Aug 8, 2022 • 31min
Episode 49 - The Value of Crisis Management Software with Chris Britton
There is a term that people use to describe what your mind does at time of crisis. Some do it more than others. More seasoned professionals hardly do it at all. The term is fog of war and the goal to is reduce it.
Hello everyone, welcome to episode 49 - as the Resilience Think Tank presents the Resilient Journey podcast! This week we continue our conversation about software as I’m joined by Chris Britton, Co-founder of RockDove Solutions.
Listen as Chris and I talk about how using crisis management software can reduce the fog of war. We also discuss:
The importance of having a complete view of your operation
The value of bringing people together during a crisis
Techniques for improved stakeholder communications
And…why you should be thinking about specific scenarios as you develop playbooks.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Chris here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Aug 1, 2022 • 29min
Episode 48 - BC Software - with Marie-Helene Primeau & Senad Cehajic
There are times where going old school is perfectly acceptable. I love a good charcoal barbecue, or listening to jazz on vinyl. But when it comes to business continuity management – the old tools just don’t cut it.
Hello everyone, welcome to episode 48 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Marie-Helene Primeau, Executive Vice President at Premier Continuum and Senad Cehajic, Director of Business Continuity and Corporate Security at OMERS. And this week, we’re talking about BCM Software.
Listen as Marie and Senad share two perspectives of BCM software, one as the service provider and the other as the customer. We discuss:
The advantages of using software to manage your BC program
Some misconceptions about using software
Must have features
Ways to justify the expense to senior leaders
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Connect with Premier Continuum here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

Jul 18, 2022 • 27min
Episode 47 - The Next Generation of Resilience Professionals - James Green
I’ve been in the business continuity and resilience industry for over 20 years and I still make it a point to be like a sponge and try to learn something new every day. That approach is even more critical for those who are new to the industry.
Hello everyone, welcome to episode 47 - as the Resilience Think Tank presents the Resilient Journey podcast! My guest this week is friend, and co-conspirator James Green.
Listen as James introduces the spotlight of the Resilience Think Tank in Q3 of 2022 – The Next Generation of Resilience Professionals. James and I cover:
5 things that new professionals can do to broaden their horizons
Why it’s okay to change your point of view
The value of taking a long-term view of life and your career
And it wouldn’t be an interview with James Green if there wasn’t a controversial moment.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.