The Resilient Journey

I want you to picture yourself in a long hallway. On the walls, as far as you can see, there are pictures. Framed photographs of organizations entrenched in a public crisis. I’m curious, what companies come to mind? Hello everyone, welcome to episode 46 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Larry Walsh, Vice Chairman of the Hawthorn Group a public affairs firm that has been helping organizations for over 30 years. More and more issues are playing out in the public arena – and dragging corporations into them.  A crisis can damage a company’s reputation. Larry gives us some great insights including: That what CAN be known, WILL be known When you should respond to negative comments on social media That values are the foundation of a company’s reputation Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with The Hawthorn Group here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

I have been doing business continuity and resilience a long time and I’m going to admit something to you. This week’s guest introduces a concept that I have almost completely overlooked throughout my career. Personal preparedness as part of a resilience strategy. Hello everyone, welcome to episode 45 - as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Bob Keller. I saw Bob speak at a conference recently and knew he was the perfect guest for the podcast. Listen as Bob explains: That corporations need to consider the human element of their continuity plans Why we need to push personal preparedness as part of the BCM program The fact that the business is only as resilient as their plan – but the plan is only as effective as the people who run it! Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Bob here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

If I’m 100% honest, I don’t know why cheerleaders have to spell everything. “Be aggressive. B-E aggressive. B-E  A-G-G-R-E-S-S-I-V-E.  What’s the point? Hello everyone, welcome to episode 44 -  as the Resilience Think Tank presents the Resilient Journey podcast! This week I’m joined by Michele Turner. Michele is going to spell for us today as she walks us through her methodology for business continuity program development. This is based on Michele’s latest book Lessons Learned: Short Stories of Continuity and Resilience. As we work our way through the word “PARSE”, we will discuss: Tips if you’re having trouble getting executive level support Making sure your program demonstrates VALUE The use of Risk Assessments  How sometimes we need to slow down to speed up Why it’s important for you to have a personal career strategy How our unique view of the organization can help develop resilience strategies Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Michele here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Tabletops, functional exercises. We’ve run them and have a pretty good idea of what to do. When you think about running an exercise, you might feel like you know all there is to know. What if I said I could teach you something new? Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 43. This week I’m joined by Lester Chng, former naval officer and head of Cyber and Crisis Security Exercise Management at Bank of Montreal. In this episode you’re going to learn something new about exercising. Today we discuss: How to leverage exercising to enhance our operational resilience How to use drills as part of effective exercises What do we mean by exercise workshops? The bottom line is – we are going to make a positive impact on the way we think about exercising. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Lester here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.  

When you think of the great resignation, what do you imagine? Do you picture mid to upper level executives switching jobs? What about minimum wage earners? Do you think about them? What about the anti-work movement? How can that affect your organization’s resilience? Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 42. This week I’m going to speak about the anti-work movement and: How staffing shortages are affecting the service industry How minimum wage jobs are likely to affect your supply chain Why staffing shortages matter And a couple of things you can be looking out for within your own organization. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

According this week’s guest, recent events related to gun violence in the United States reinforce the need for every employer, organization or municipality to make sure they are prepared. This is – foreseeable risk. Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. My guest this week is Steve Crimando, a subject matter expert and trainer specialized in human factors/behavioral sciences in homeland and corporate security, anti-terrorism, violence prevention and intervention, emergency and disaster management. This week, Steve and I discuss: How organizations can prepare for violence in the workplace How sticky phrases can help drive home key messages in high stress situation Why you need to be surgical in your delivery of messages during a crisis And an interesting take on the fact that every crisis has a human aspect to it. Learn more about the Resilience Think Tank here. Connect with Steve Crimando here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

According to the Gun Violence Archive, a mass shooting is when there are 4 or more victims in a single incident. The US has experienced over 50 mass shootings, with more than 70 dead and nearly 300 wounded, and that’s in May of 2022 alone! Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 40. My guest this week is preparedness expert Vince Davis and if you haven’t guessed it, our topic is gun violence, specifically mass shootings in the US. This week, Vince and I discuss: Is this a gun problem or a morality issue? What is “the bad man drill”? What you should be doing within your own organization to be as ready as possible for an active shooter event. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Vince Davis here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

If you’re a business continuity professional, this is a topic that deserves your attention. It will help your organization be more resilient and I would encourage you to pay attention to the next 28 minutes or so. Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 39.. This is part 2 of my conversation with Vice President of Marketing for R3 Continuum – Jamie Gassmann. This week, Jamie explains: How a more resilient workforce allows your organization to bounce back faster Some misconceptions about mental health in the workplace And we discuss how a leader can be effective in a crisis situation when they’re struggling to deal with it themselves. But first, here’s a brief word from Ashley at the Resilience Think Tank. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Jamie Gassmann here. Learn more about R3 Continuum here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

Hello everyone and welcome as the Resilience Think Tank presents the Resilient Journey Podcast. Welcome to episode 38. My guest this week is Vice President of Marketing for R3 Continuum – Jamie Gassmann. In the first of 2 episodes with Jamie, we discuss an area of focus for the think tank in Q2 – mental health. Jamie and I will cover an area that should get your interest as a business continuity and resilience professional – the idea that business resilience has to start with your people. Jamie will catch us up on trends related to stress in the workplace as people return to the office. Be sure to follow The Resilient Journey!  We sure do appreciate it! Learn more about the Resilience Think Tank here. Connect with Jamie Gassmann here. Learn more about R3 Continuum here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.

The phrase "May you live in interesting times" is an expression that is claimed to be an ancient Chinese curse. While it might sound like blessing, it rarely is. Living through the pandemic and now the great resignation, these are indeed interesting times. Hello everyone and welcome to episode 37 of the Resilient Journey. My guest today is one of those people we claim needs no introduction. Industry icon Margaret Millett joins me this week on the podcast as we talk about the great resignation. Listen as Margaret discusses how the great resignation may create critical gaps in your organization, how to adjust business continuity practices to help organizations be more prepared, and why you might even want to consider changing some things in your BIA. We also get into some practical advice for helping business continuity and resilience professionals head off some problems before they occur. To connect with Margaret, click here. Want to learn more about Mark? Click here or on LinkedIn or Twitter. Special thanks to Bensound for the music.