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One Knight in Product

Latest episodes

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Oct 9, 2024 • 16min

Mark Gray's Hot Take - We Shouldn't Be Prioritising By Effort (with Mark Gray, Senior Product Manager @ Nexford University)

Mark Gray, a Senior Product Manager at Nexford University, brings 12 years of expertise in both B2B and B2C sectors. He challenges the traditional 'value divided by effort' prioritization, arguing it hampers innovation and creates a feature factory mindset. Mark advocates for engaging diverse teams in discussions to determine priorities based on desired outcomes. He also discusses the balance between quick wins and high-impact projects, emphasizing the need for intentional decision-making and collaborative dialogue in product management.
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14 snips
Oct 6, 2024 • 16min

Jordan Dalladay's Hot Take - We Should Build Roadmaps Of Risks, Not Features (with Jordan Dalladay, Product Consultant @ inherent ventures)

Jordan Dalladay, a product strategist at inherent ventures, shares his unconventional take on product roadmapping. He argues for a focus on risks instead of just features, promoting a risk-based product strategy. Dalladay emphasizes validating assumptions and conducting experiments to enhance product development success. He discusses navigating the challenges of implementing risk management in organizations and the importance of clear communication and documentation in prioritizing risk assessment for effective decision-making.
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Sep 28, 2024 • 24min

Chris Butler's Hot Take - Product Managers DON'T Need to be Technical (with Chris Butler, Staff Product Operations Manager @ GitHub)

Chris Butler is a "Chaotic Good Product Manager" who has worked for companies like Microsoft, Google and Facebook. He's currently Staff Product Operations Manager at GitHub, and current running an online course on AI Product Design Patterns. His hot take? That product managers don't need to be technical and that it might even be a net negative to their relationship with the engineering team. Find Chris on LinkedIn and remember to check out his AI product course, "AI Product Design Patterns" . If you'd like to appear on Hot Takes, please grab a time! A message from this episode's sponsor - Leadfeeder This episode is sponsored by Leadfeeder. No more not knowing who’s coming to your website, convert more leads and get a free trial at Leadfeeder.com: Check out Leadfeeder here. Related episodes you should like: Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) The Five Dysfunctions of Product Management Teams (Saeed Khan, Founder @ Transformation Labs) Practice Makes Perfect: Embracing the Messy Reality of Product Management (Matt LeMay, Product Management Consultant & Author "Product Management in Practice") May Wong's Hot Take - Product Management is a Team Sport (May Wong, Product Operations Consultant & Coach) Dean Peters' Hot Take - There's More to be Said About the Instagram-ification of Product Management (Dean Peters, Principal Consultant & Trainer @ Productside) Applying Product Management Principles to Life (Miloš Belčević, Author "Build Your Way") Product Processes & the Importance of Work / Life Balance (Busayomi Omotosho, Product Manager @ Softcom) Jeremy Kirouac's Hot Take - Founders Need Product Management Training (Jeremy Kirouac, Fractional Product Leader)
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Sep 25, 2024 • 16min

Jeremy Kirouac's Hot Take - Founders Need Product Management Training (with Jeremy Kirouac, Fractional Product Leader)

Jeremy Kirouac is a "Pan-Canadian" product leader and former startup founder who has thrown himself headlong into the world of fractional product leadership, as well as helping advise companies in all things product-related. His hot take? That startup founders live in information bubbles that concentrate solely on revenue and don't spend enough time teaching them good product management fundamentals. This impacts their chances of building a good product company and impacts their relationship with product management teams as they scale. Find Jeremy all over Canada, or on LinkedIn. If you'd like to appear on Hot Takes, please grab a time! Related episodes you should like: Moving Beyond Founder-Led Product Development & Setting PMs up for Success (Jennifer Yang-Wong, VP of Product @ Contrary) Build Products Businesses Want with the Lean B2B Pyramid (Étienne Garbugli, Author "Lean B2B", "Find your Market" and "Solving Product") Your Product is a Joke - How to use Improv Comedy Principles in Product Management (Amogh Sarda, Co-founder @ Eesel) Chris Locke's Hot Take - Product Leaders Need to Adopt a VC Mindset (Chris Locke, CEO @ Aspire) Upping Your Odds of BEATING the LinkedIn Algorithm (Ivana Todorovic, CEO @ AuthoredUp) Greg Prickril's Hot Take - AI is going to change everything for Product Managers (Greg Prickril, B2B Product Management Coach, Consultant & Trainer) May Wong's Hot Take - Product Management is a Team Sport (May Wong, Product Operations Consultant & Coach) Dean Peters' Hot Take - There's More to be Said About the Instagram-ification of Product Management (Dean Peters, Principal Consultant & Trainer @ Productside)
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Sep 22, 2024 • 17min

Chris Locke's Hot Take - Product Leaders Need to Adopt a VC Mindset (with Chris Locke, CEO @ Aspire)

Chris Locke is a long-time product leader who has taken his passion for educating product managers into his agency, Aspire, with which he aims to help product teams bridge the skills gap and equip them with the skills and resources to build products customers love. His hot take? That product leaders need to adopt the mindset of Venture Capitalists to truly drive growth through their product initiatives; placing a series of bets, backed by data, with clear stage gates for decision-making and adopting a portfolio approach to product prioritisation. Find Chris on LinkedIn and remember to check out his training company, Aspire. If you'd like to appear on Hot Takes, please grab a time! A message from this episode's sponsor - Leadfeeder This episode is sponsored by Leadfeeder. No more not knowing who’s coming to your website, convert more leads and get a free trial at Leadfeeder.com: Check out Leadfeeder here. Related episodes you should like: Moving Beyond Founder-Led Product Development & Setting PMs up for Success (Jennifer Yang-Wong, VP of Product @ Contrary) Paying Off Your Organisation's Human Debt Through Agility & Psychological Safety (Duena Blomstrom, Founder & CEO @ People Not Tech) Fearlessly Defeating the Four Horsemen of a Product-Friendly Culture (Eisha Armstrong, Co-founder @ Vecteris & Author "Productize" & "Fearless") Greg Prickril's Hot Take - AI is going to change everything for Product Managers (Greg Prickril, B2B Product Management Coach, Consultant & Trainer) May Wong's Hot Take - Product Management is a Team Sport (May Wong, Product Operations Consultant & Coach) Dean Peters' Hot Take - There's More to be Said About the Instagram-ification of Product Management (Dean Peters, Principal Consultant & Trainer @ Productside) Build Better Products at Scale with Product Operations (Melissa Perri & Denise Tilles, Product Consultants & Co-authors "Product Operations") Applying Product Management Principles to Life (Miloš Belčević, Author "Build Your Way")
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Sep 14, 2024 • 1h 5min

Upping Your Odds of BEATING the LinkedIn Algorithm (with Ivana Todorovic, CEO @ AuthoredUp)

Ivana Todorovic is the co-founder of AuthoredUp, the "Ultimate LinkedIn Content Creation & Analytics Tool", and wants to help YOU get better at standing out from the crowd and beating the LinkedIn algorithm. We spoke about all things LinkedIn, including the dangers of "engagement pods", whether it matters where you put your links in the post, how to engage with larger accounts, the power of secondary comments, and much, much more. We also spoke about her startup journey, the pros and cons of being reliant on a larger platform, and why she's so happy she bootstrapped rather than seeking VC funding. Check the episode out now! A message from this episode's sponsor - Leadfeeder This episode is sponsored by Leadfeeder. No more not knowing who’s coming to your website, convert more leads and get a free trial at Leadfeeder.com: Check out Leadfeeder here. Episode highlights:   1. There's no "Quick Fix" for your LinkedIn profile Beware snake oil salespeople who claim to be making millions off of their LinkedIn content and are trying to sell you frameworks to be just like them. There's no cookie-cutter approach, the algorithm is changing all the time, and the majority of these people are basically lying about the results you will get and laughing their way to the bank. 2. It's Important to Soft Sell on LinkedIn Direct sales pitches underperform compared to content that offers value with a subtle call to action. Posts with a soft sell, focusing on the audience’s needs and delivering value without the CTA, perform better. You can't just keep selling things or trying to get people to click links... LinkedIn hates you leaving the platform and they will de-boost your posts. 3. The Pros and Cons of "Link in Comments" Posts with external links often get down-boosted because LinkedIn wants to keep users on the platform. Adding links in the comments or at the very end of the post is a better strategy, though even this approach reduces post impressions. 4. LinkedIn doesn't want your posts to go viral However it might look, LinkedIn explicitly prioritises real conversations and interactions rather than people mindlessly sharing clickbait. Concentrate on having real conversations, replying to comments, and replying to the comments on comments. This will boost your own impressions. 5. LinkedIn Blue and Gold Badges are Statistically Meaningless There's no statistically significant impact on having either of these badges. The badges are just there to make you feel special and keep you coming back to LinkedIn so that they can keep advertising to you. People with blue badges don't obviously have better content than those without, and people with gold badges are just being rewarded for feeding the AI-training hamster wheel. 6. Beware Engagement Pods Engagement Pods are private groups of people who share their posts with each other so they can game engagement and try to defeat the dreaded algorithm. However, these are super-easy to detect and they show up quickly even to external analysis. There are better ways to win at LinkedIn than paying exorbitant fees to snake oil salespeople. Contact Ivana You can catch up with Ivana on LinkedIn or check out AuthoredUp. Related episodes you should like: How to Move Fast Without Breaking Things (Dani Grant, Co-founder & CEO @ Jam) Valentine's Special! A Love Letter to Problems, not Solutions (Uri Levine, Founder @ Waze & Author "Fall in Love with the Problem, not the Solution") Moving Beyond Founder-Led Product Development & Setting PMs up for Success (Jennifer Yang-Wong, VP of Product @ Contrary) The Big Pivot to Reinvent Product Management (Yana Welinder, Founder & CEO @ Kraftful) Nailing your Product/Market Fit Strategy by Focusing on the Mission Critical (Maja Voje, Growth Strategy Expert & Author "Go-To-Market Strategist") Nailing your Brand Marketing by Embracing your Zone of Genius (Orly Zeewy, Brand Strategy Consultant & Author "Ready, Launch, Brand") Helping Superhero Startup Founders Stay Away from their Kryptonite (Richard Blundell, Founder @ Vencha & Co-author "The Go To Market Handbook for B2B SaaS Leaders") Building Great Companies through Community-Led Growth (Lloyed Lobo, Author "From Grassroots to Greatness")
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Sep 7, 2024 • 23min

Jenny Wanger's Hot Take - Training Courses Are Useless If You Don't Engage Your Team Afterwards (with Jenny Wanger, Product Consultant & Coach)

Jenny Wanger is a product consultant and coach who loves to educate PMs around the world and is doing just that with her product operations course on Reforge. Her hot take? Product leaders send their teams off for training but then don't do anything when they come back, and nothing changes. This leads them to question the value of the training, but it's almost never the quality of the training that's at fault, it's what they (don't) do with it. Find Jenny on LinkedIn and remember to check out her course on Reforge. If you'd like to appear on Hot Takes, please grab a time! A message from this episode's sponsor - Leadfeeder This episode is sponsored by Leadfeeder. No more not knowing who’s coming to your website, convert more leads and get a free trial at Leadfeeder.com: Check out Leadfeeder here. Related episodes you should like: The Role of Product Management on Truly Agile Development Teams (Allen Holub, Software Architect, Consultant & Outspoken Twitter Agilist) Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) Escaping the Build Trap with Product Operations and Strong CPOs (Melissa Perri, Product Management Leader, Educator & Author "Escaping the Build Trap") OKRs: The Gateway Drug to Agility & Good Product Management (Jeff Gothelf, Product Management Consultant & Co-author "Lean UX" ) The Five Dysfunctions of Product Management Teams (Saeed Khan, Founder @ Transformation Labs) Going Beyond the Dreaded Product Demo and Creating the Perfect Sales Pitch (April Dunford, Author "Obviously Awesome" and "Sales Pitch") Enabling Strategic Product Decisions through Product Operations and Portfolio Management (Becky Flint, CEO of Dragonboat) Transforming your Organisation to the Product Operating Model (Marty Cagan, Author "Inspired", "Empowered" and "Transformed")
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Aug 31, 2024 • 57min

Reinventing the Future of Customer Success with Human-First AI (with Nick Mehta, CEO @ Gainsight)

Nick Mehta, CEO of Gainsight and customer success advocate, discusses the evolving landscape of customer success in an AI-driven world. He highlights the distinction between customer success and support, emphasizing the need for strategic integration. The conversation delves into the impact of the shift from zero-interest rates on retention strategies and efficiency. Nick also explores how AI can enhance digital-led customer success initiatives, urging businesses to prioritize proactive engagement to drive retention and satisfaction.
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Aug 23, 2024 • 25min

Rina Alexin's Hot Take - Our Stakeholders Are Just Doing Their Jobs & Product Managers Need To Understand Them Better (with Rina Alexin, CEO @ Productside)

Rina Alexin is the CEO of Productside, a leading product training and consulting company (formerly known as The 280 Group). Rina is passionate about furthering the craft of product management around the world. Her hot take? Product managers complain about stakeholders, but they're just doing their jobs and we need to spend some of our energy on understanding them and properly collaborating rather than treating them as annoyances. Find Rina on LinkedIn or check out Productside If you'd like to appear on Hot Takes, please grab a time!   A message from this episode's sponsor - Leadfeeder This episode is sponsored by Leadfeeder. No more not knowing who’s coming to your website, convert more leads and get a free trial at Leadfeeder.com: Check out Leadfeeder here. Related episodes you should like: May Wong's Hot Take - Product Management is a Team Sport (May Wong, Product Operations Consultant & Coach) Untrapping Product Teams and Getting Rid of Bullsh*t Management (David Pereira, Author "Untrapping Product Teams") Dean Peters' Hot Take - There's More to be Said About the Instagram-ification of Product Management (Dean Peters, Principal Consultant & Trainer @ Productside) John Cutler's Hot Take - The Instagram-ification of Product Management is Driving us Crazy (John Cutler, Product Educator & Author @ The Beautiful Mess) Build Better Products at Scale with Product Operations (Melissa Perri & Denise Tilles, Product Consultants & Co-authors "Product Operations") Knowing your Customers, Seeking Evidence and Sticking up for Continuous Discovery (Hope Gurion, Product Leader and Team Coach @ Fearless Product) Transforming your Organisation to the Product Operating Model (Marty Cagan, Author "Inspired", "Empowered" and "Transformed") Applying Product Management Principles to Life (Miloš Belčević, Author "Build Your Way")
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Aug 6, 2024 • 16min

Andy Walters' Hot Take - We’re Soon Going to be Living in an AI-Assistant-First World (with Andy Walters, CEO @ Emerge Haus & Generative AI Expert)

Andy Walters, CEO of Emerge Haus and a generative AI expert, shares his vision of an AI-assistant-first world within the next few years. He discusses the efficiency and benefits that AI will bring to customer service, while contemplating the balance between technology and human connection. Walters touches on the profound transformations that AI will spark in various professions, raising concerns about job security in vulnerable sectors. He also highlights the urgent need for effective regulation in managing the rapid advancements of generative AI.

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