Sales Maven

Nikki Rausch
undefined
May 10, 2021 • 40min

Pricing Options: An On-Air Coaching Call with Jill Shroyer

Nikki's guest for this On-Air Coaching Call is Jill Shroyer. Jill is a Sales Maven Society member and the owner of Expedition HR Consulting. Jill loves dealing with sticky situations, so she helps her clients fix their situations and prevent anything sticky in the future. She needs Nikki's support around creating some custom offers and the rates she should charge for them since they aren't part of her usual offerings. Of course, Nikki is on point with her answer on this episode of the Sales Maven Show. Nikki says that as our businesses grow, we find that we have pieces or parts of what we offer that are valuable to a client without getting the full package. It is often necessary to create custom packages or even an à la carte menu with these kinds of DIY clients. Sometimes you have to test the market to find the pricing sweet spot and see what the market will pay for the new bundle. Jill loves Nikki's idea of charging a lower rate for the bundle during an email campaign to test the market and likes how that could translate down the road into more sales when she adds more to the bundle. Jill doesn't usually sell through her email list, so she will have to train her list to look for the offers. Nikki also wants Jill to set up a conversion email sequence because you can't just send out a one and done email, there has to be follow up emails for special offers. If you missed Nikki's Conversion Email Sequence Masterclass, let her know, she might put out a special offer for the videos with enough interest. Jill would also like Nikki's input on when to know that you are priced too high or if you just haven't reached your ideal client. Nikki shares that doing the testing is important, and sometimes it's just a gut check and seeing if you would feel resentful if you charged less, and if you would, then that would be a case of bless and release. But you might also not have reached the right level of your ideal client because if they are new, they might not be able to spend what you are asking even if they want to. Jill says that getting Nikki's response on items that are posted on the site is one of the major benefits she has received from being a member of the Sales Maven Society. The caliber of people in the society is amazing, these are high-quality people, so they add real value when they comment as well. Nikki wants to invite you to join her Sales Maven Society. This is an opportunity for you and Nikki to work together, you bring your questions, concerns, sales challenges, and she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00! In This Episode: [01:01] Welcome to the show, Jill! [02:00] Jill shares a little about her business and who she serves. [04:57] She speaks about two programs her company offers to clients. [08:47] Jill needs Nikki's help with creating custom offers and pricing them appropriately. [11:20] Jill discusses the pricing and procedures for the packages that she has already set up. [13:00] Nikki digs into what Jill believes someone would pay for the bundle of documents that she has for hiring employees. [15:20] Nikki says that once you sell five at a given price, raise your price. [17:20] Don't be afraid to sell something and then offer something else right away. [18:52] Nikki asks if Jill is signed up for her Conversion Email Sequence Masterclass. [21:41] Nikki discusses the research she has done with email sequences and uses the same sequences for every offer. [23:27] You will know if the offer works if they buy it. [24:14] How do I know if it's priced too high or if they just weren't my ideal client? [27:11] Think about your specialty and what they need from you. Those are the people you want to put the offers in the marketplace for. [29:44] Nikki spoke about someone on her email list for three years before she bought. [33:00] Have you ever wondered what happens when you push the unsubscribe button? [33:38] Jill shares one benefit she has received from being a member of the Sales Maven Society. [36:46] Jill, thank you for being on the show! [37:19] When someone declines your offer, ask why they declined in a curious voice and see what they say. Nikki Rausch nikki@yoursalesmaven.com @yoursalesmaven Facebook | Twitter | LinkedIn | Instagram Sales Maven Society To download free Resources from Nikki: www.yoursalesmaven.com/maven   Find Jill Shroyer: Expedition HR Consultants Email | Instagram 
undefined
May 3, 2021 • 38min

Questions To Ask Yourself In The Decision Making Process

Nikki is excited to bring you this episode of the Sales Maven podcast. Today’s conversation is around how to have a strategy for making better business decisions. When deciding about doing something or signing up for something, we often get told to think about things from the perspective of our return on investment (ROI). Listen, as Nikki shares some questions to ask yourself to help you make better business decisions and get the best return on opportunity (ROO) possible. Nikki shares the following seven questions to help you make better business decisions when an opportunity presents itself. Do you need or want the experience? Are you willing to invest the time and effort to do the follow-through needed? Will you be discouraged if you don’t close immediate business? What will you be giving up to pursue this activity? What steps can you take to minimize the risk of the previous question? What is there to gain by saying yes to this opportunity? What steps can you take to maximize achieving the best-case scenario? Take some time to really go through the questions and answer them when you are making decisions. You may find that you will say no to things that you might have been tempted to say yes to. You will probably be glad that you went through this exercise, and you may even find that you are going to start saying yes to things you might have said no to because you are looking at them from a different perspective. Do you want to learn more about how to apply questions to your sales conversations? You are invited to join the Sales Maven Society. This is an opportunity for you and Nikki to work together. You bring your questions, concerns, sales challenges, and she’ll provide answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00! In This Episode: [00:43] Welcome to the show! [01:13] Have you signed up for resources available for podcast listeners? Go to Sales Maven; once you click in there, it will take you to a page with a free gift from Nikki. [02:06] Shout out to Tracy Warren for the five-star review! [04:15] Nikki speaks about the first time she heard about return on opportunity or ROO. [06:48] Nikki shares that her books are not a moneymaker, so putting out her third book, The Selling Staircase, was a big investment. [09:20] If you don’t see an ROI on something, step back and look for the ROO. [12:29] Do I want and or need the experience? [13:38] Are you willing to invest the time and effort to do the follow-up needed on whatever the opportunity is? [17:16] Will you be discouraged if you don’t close immediate business? [20:26] What will you be giving up to pursue this activity? [23:03] What steps can you take to minimize the risk for the question above? [26:20] What is there to gain by saying yes to this opportunity? [30:04] Nikki shares an opportunity; she said yes to that; although she didn’t have a financial benefit at the time, it has brought a lot to her business since. [32:35] What steps can you take to maximize achieving the best-case scenario? [35:08] Take time to run through these questions when you have a decision to make that you aren’t sure of. [36:19] The question of the week is, what if anything has this cost you so far by not moving forward on this? Nikki Rausch nikki@yoursalesmaven.com @yoursalesmaven Facebook | Twitter | LinkedIn | Instagram Sales Maven Society To download free Resources from Nikki: www.yoursalesmaven.com/maven
undefined
Apr 26, 2021 • 29min

You’re Right & Now You’ve Lost A Client

“Do you like to be right?” Nikki is excited to bring you this episode of the Sales Maven podcast. She shares some stories, and some techniques for you to think about in your conversations. You may find some new ways to think about your communication and have some new language to go with it. “Sometimes being right isn’t the best thing.” It’s all about the relationship, and whether being right is helping the relationship or hurting it. You don’t want to push clients or customers away by shaming them because, as Brene Brown says, “If shaming worked, she would be the first person in line to do it.”  This idea of being right, does it really serve you or does it cost you clients? Nikki wants you to start to notice the places where you feel compelled to point out where you are right, and someone else is wrong, catch yourself and decide how it serves the relationship. Ready to learn more?  Do you want to learn more about how to apply questions to your sales conversations? You are invited to join the Sales Maven Society. This is an opportunity for you and Nikki to work together. You bring your questions, concerns, sales challenges, and she’ll provide answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00! In This Episode: [00:43] Welcome to the show! [01:22] Shout out to Mary Beth Simon for the five-star review. [02:51] Do you like to be right? Even if it costs you a client? [04:19] Nikki shares a story about a time she was placing an order. [07:26] Shaming doesn’t work, so why do it. [08:06] Nikki tells a story when she and her husband were at a hotel, and their key wouldn’t work. [11:01] The response from the hotel was, you probably didn’t do it right. [13:54] The only thing that was accomplished was they would never stay at that particular hotel again. [15:53] In your own business, where are those places you are so adamant that you are right and want to point it out to the person? [16:42] Nikki says that she has seen this issue in service-based business is when there is a creative component to what they provide. [19:42] Nikki speaks about an offer she did recently, where she had complaints from people who purchased and how she responded. [21:49] Listen as Nikki talks about a subtle situation she was involved in, where she used backtracking. [24:50] This idea of being right, does it serve you, or does it cost you, clients? [26:02] Nikki’s question for this episode is, how would you prefer to have this resolved? [27:16] Nikki is going to do a training on this question inside the Sales Maven Society. [28:29] Thank you for listening!   Nikki Rausch nikki@yoursalesmaven.com @yoursalesmaven Facebook | Twitter | LinkedIn | Instagram Sales Maven Society To download free Resources from Nikki: www.yoursalesmaven.com/maven   Public Speaking and How to Monetize it: An On Air Coaching Call with Mary Beth Simon.
undefined
Apr 19, 2021 • 44min

Ask Questions: How to Do it When You’re Being Talked At - On Air Coaching Call

Nikki's guest for this On-Air Coaching Call is Brandy Searcy. Brandy is a Sales Maven Society member and the creator of the product line Rain Organica. Brandy needs Nikki's support when she is in a situation where she is selling and purchasing. What amount of selling she should do versus asking questions to be sure it is the right fit for her brand. Listen to Nikki's answer on this episode of the Sales Maven Show. Nikki suggests Brandy has a set list of questions prepared. She needs the answers to decide if this is the right rep firm to sell her products and be prepared with a small product line presentation with the history and why it's such a unique product line. You don't want to go in desperate for the job, so there should be a fifty fifty balance of why your product line is right for them while figuring out if their firm is right for you, and you should interview no less than three to five firms before you decide which firm is right for you. Brandy felt like there was information she needed, but because the salesperson kept talking over her and acting like she had the answers to all the questions before Brandy could ask them, she didn’t get what she needed out of the meeting. Brandy didn’t feel like the salesperson was trying to build any rapport and that her product would be just one of many, which Nikki says should be a red flag. Brandy says there are so many benefits of being in the Sales Maven Society. In addition to the feedback Nikki provides, the treasure trove of videos and worksheets that are available to society members is enormous, and the community and caliber of members are unprecedented. Nikki wants to invite you to join her Sales Maven Society. This is an opportunity for you and Nikki to work together, you bring your questions, concerns, sales challenges, and she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00! In This Episode: [01:02] Welcome to the show, Brandy! [01:17] Brandy shares her background and the products she created. [03:00] Brandy talks about her product line and her philosophy around skincare. [06:15] "If you can make it simple, it's better." [07:40] Brandy believes it's all about keeping your skin healthy. [09:47] Brandy shares why she reached out to Nikki for coaching. [11:55] Nikki suggests she arrive with a prepared list of questions and product presentation. [14:14] Nikki says it's like a job interview, and you don't want to go in being desperate for the job. [15:38] Brandy speaks about having a list of questions, but she didn't feel like they were the right questions. [16:30] Nikki throws out some questions that she would want to know about the rep firm. [19:25] Nikki would ask, what is your go-to strategy to get new products out to your existing customers from the relationships you already have? [22:15] Brandy felt like, during her call, she was seeking information but didn't know how to get it. [26:13] Nikki wants her to understand when you are in these situations, rapport goes both ways; it's not just your job. [28:55] Nikki suggests Brandy do the NLP mandala training in the Sales Maven Society training center. [30:25] If anyone makes you feel like you should be grateful that they will rep your product, it's not a good fit. [33:07] Brandy believes that communication and sales are not her strong suits. [35:53] What is one benefit of being in the Sales Maven Society? [40:03] Thank you so much for being on the show! [41:00] This week's question is, have you made a decision one way or the other about working together, and would you please let me know your decision?   Nikki Rausch nikki@yoursalesmaven.com @yoursalesmaven Facebook | Twitter | LinkedIn | Instagram Sales Maven Society To download free Resources from Nikki: www.yoursalesmaven.com/maven   Find Brandy Searcy Rain Organica The Alchemy of Things Podcast
undefined
Apr 12, 2021 • 17min

What To Say When Asked To Trade Services

How do you feel about trading services? Nikki is really curious to find out who has traded services and how it worked out, especially if you have a strong opinion about it.  The purpose of today's episode is to give you some possible language to use when someone asks you to trade services so that you are prepared and know how you want to respond, plus much more on this episode of the Sales Maven Show. Nikki believes that when someone asks to trade services with you, they are trying to sell you something because you have to be willing and find value in whatever they are offering in the trade. It's a big deal to trade if the thing you are trading for doesn't bring any value to you, and sometimes people feel like they got the short end of the stick. It's okay to say no, but it's also okay to ask. Nikki says to be confident in your response, and she shares some possible responses you could offer. The first one is, thank you for asking, I don't trade for services, but I would be happy to earn your business. Another response might be: thank you for asking. As much as I appreciate what you offer, it's not a great fit for me. Listen in to hear the other responses Nikki gives that can open the door to other business. Do you need more support around sales language? Nikki wants to invite you to join her Sales Maven Society. This is an opportunity for you and Nikki to work together, you bring your questions, concerns, sales challenges, and she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00! In This Episode: [00:43] Welcome to the show! [02:24] Nikki wants to share the language of what to say when you are asked to trade services. [03:00] Nikki shares that her family has a small business, and they were proponents of trading services. [04:20] Today, it is very uncommon for Nikki to trade services. [05:05] One very important thing is to have a dose of clarity around trading services. [06:45] Think about if this is something you are willing to pay for; if not, then don't trade with them. [08:26] The first potential response might be thank you for asking, but I don't trade for services, but it would be my honor to earn your business. [09:18] Thank you for asking. As much as I appreciate what you offer, it's not a great fit for me. When you are ready to work together as a paying client, I would love to work with you. [10:14] Your aim with these responses is to say them confidently and wait and see what they say. [12:10] It's super important to think about how you will respond when this situation comes up. [12:55] This week's question is asking someone, "What would it take to earn your business?" [15:341] Come join the Sales Maven Society and use code 47trial to get your first month for $47. [16:34] Thank you for listening! Nikki Rausch nikki@yoursalesmaven.com @yoursalesmaven Facebook | Twitter | LinkedIn | Instagram Sales Maven Society To download free Resources from Nikki: www.yoursalesmaven.com/maven  
undefined
Apr 5, 2021 • 34min

Storytelling In Business: How To Get Started

"In sales, storytelling is such a powerful technique." and "Storytelling brings your content to life." These are just two examples of why Nikki believes that storytelling is so important. Listen as Nikki shares how to use story in your business and how to use story to sell, plus much more on this Sales Maven Show episode.  "The idea is getting to a place where you feel comfortable that you have some stories in your back pocket, and you can whip them out whenever you need to." Nikki shares how she fell in love with storytelling at a storytelling class in the Redwood Forest with her friend Stacy and why she believes storytelling is the language of the brain. One advantage of telling a story is that people will put themselves into the context of the story, and it makes it easier for them to take the next step with you when they can find themselves in the story. You don't memorize the story; you get the bones of the story, and you do the best telling of it you can. When you tell your story to a client, if it doesn't land, then change it up. Nikki believes there are four types of stories you should be on the lookout for. The expertise story is a story that demonstrates your credibility and knowledge. The second is the surprise benefit story, an unintended positive outcome. Chunking sideways is the third type, and the last type is the “so-what” story. The so-what stories are the bigger stories that demonstrate the transformation that happens for people. Do you need more support around stories? Nikki wants to invite you to join her Sales Maven Society. This is an opportunity for you and Nikki to work together, you bring your questions, concerns, sales challenges, and she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00! In This Episode: [00:43] Welcome to the show! [01:08] Rainorganica left a five-star review! Thank you! [03:50] In sales, storytelling is such a powerful technique. [05:31] By working story into your conversations with people, it helps at a much deeper level. [07:47] What are the stories that you tell? [10:30] There is hunger in the world, and the hunger is for a story is something that Nikki's NLP teacher says. [12:11] When you tell a story, people find themselves in the story. [15:01] Telling a story takes practice, tell a story out loud to yourself and make sure it has a beginning, middle, and end. [16:25] One tip to telling a good story is picking a story and taking it for a walk. [18:11] Nikki is always on the hunt for a good story.  [19:03] What is an example of that applies to my work? Ask yourself this question when you are on the lookout for a story. [21:43] The expertise story is one of the four types of stories you should be on the lookout for. [24:52] Chunking sideways is the third type of story. [27:30] What are your so what stories from your client work? [27:55] If you need more help with stories, sign up for Nikki's Masterclass. [30:07] Nikki shares her question of the week. [32:40] Nikki would love to hear your feedback from this episode; please connect with her on social media. [33:13] Thank you so much for listening! Nikki Rausch nikki@yoursalesmaven.com @yoursalesmaven Facebook | Twitter | LinkedIn | Instagram Sales Maven Society To download free Resources from Nikki: www.yoursalesmaven.com/maven  
undefined
Mar 29, 2021 • 35min

Evergreen Classes How to Offer & Sell Them: On-Air Coaching Call

Today, Nikki's guest is Mridu Parik, a Sales Maven Society member whose goal in life is to help working women wake up with a plan so they can conquer all their demands while staying focused. Mridu needs Nikki's help in taking her two or three times a year group program and making it into a year-long evergreen program, plus much more on this episode of the Sales Maven podcast. Listen as Nikki shares some reasons why having clients at different levels of the program can be a good thing and how having an offer at the end of the program to continue working with you is beneficial. Nikki also discusses converting clients and giving a time-sensitive bonus offer with reminder emails to increase awareness of your programs. Nikki discusses some evergreen strategies, why it's good to use the same content month to month, and finding out what converts clients. Trying to sign up people to a long-term program can be detrimental because most people have trouble with even short-term commitments. Nikki wants Mridu to end each of her podcast episodes with a call to action. It can be the same content because you might be speaking to people who had never listened to your podcast before or just never really paid attention until they were ready to act. Mridu shares that she loves being a part of the Sales Maven Society because the caliber of people is amazing, but her most favorite part is when Nikki is asked to rewrite members' sales questions and how she helps anyone who needs help with sales language, she learns so much from this. Do you want to know how to use your questions? Nikki invites you to join the Sales Maven Society. This is an opportunity for you and Nikki to work together, you bring your questions, concerns, and sales issues, and she provides answers and guidance to boost your confidence. Join by going to www.salesmavensociety.com, click add to cart, and then checkout and use coupon code: 47trial to get your first month for only $47.00! In This Episode: [01:04] Welcome to the show, Mridu! [01:39] Mridu shares what she does and who she helps. [02:19] How do clients work with you? [03:14] Mridu speaks about what she needs Nikki's support with today. [05:32] Mridu describes the program and the way it might need to be restructured. [07:05] Nikki shares the value of having people at different levels of the program. [08:04] Nikki discusses having an offer at the end of the program to have them continue work with Mridu. [09:38] What are you doing now in your launches that are converting clients? [10:44] Creating a sense of urgency with a bonus offer that has a three-day expiration. [12:14] On day three, send a reminder that it is the last day to sign up. [13:25] Nikki believes there has to be some kind of recurring promotional piece to it. [14:32] Nikki shares the email sequence she uses right before training. [16:38] Nikki gives Mridu some suggestions for an evergreen strategy. [18:24] When you use the same content every month, you are targeting new business. [19:34] Are you building our email list every month? [21:51] Nikki speaks about working with a client recently. [23:04] Nikki shares some suggestions on bonuses that Mridu could use. [26:07] Getting people to sign up for an extensive program can be detrimental. [27:44] What is one benefit you've received by being a member of the Sales Maven Society? [30:20] Nikki says to make sure that Mridu uses her podcast to leave the listeners with a call to action. [32:24] Thank you for being on the show! [32:46] The question of the week is, What has been your biggest struggle regarding productivity? Find Nikki: Nikki Rausch nikki@yoursalesmaven.com @yoursalesmaven Facebook | Twitter | LinkedIn | Instagram Sales Maven Society To download free Resources from Nikki: www.yoursalesmaven.com/maven Find Mridu: Life is Organized Productivity on Purpose Free Resources Facebook | Instagram
undefined
Mar 22, 2021 • 45min

Conversion Email Sequences: Sales Success Story

It was such a blast discussing Cognomovement with mother-daughter dynamic duo Liz Larson and Leah Larson! They talk about their roles within the company and how the company came to be, such as how Liz implemented a sales program as a sales trainer in the car business and was then a neurolinguistic practitioner after that car dealership closed. Now co-developer and lead trainer of Cognomovement's Research and Development department, Liz spends some time explaining what she does today and what types of resources that Cognomovement offers people. Cognomovement utilizes a revolutionary therapy technique that moves toward trying to solve problems such as fears and phobias, relationship issues, low energy and low creative output, inability to concentrate, and so much more – not by working with the mind but rather by working with the body! Liz's daughter Leah is the business manager of Cognomovement, taking care of email marketing and social media, and she discusses what that has been like. She also describes her email sequencing role and what that has been like for her, and both of them enthusiastically discuss Cognomovement and the importance of pre-framing. They, for example, offer a free weekly event at the end of which they make an offer. Liz and Leah also touch my heart by enthusing over what working with me at the Sales Maven Society has been like and what they have learned from working with me. Liz, for example, says that her work for her went from being a chore to being exciting and how even though she and Leah thought that they were doing well at the beginning, what I taught them and helped them build was still beneficial to them. The love and respect are mutual. Liz and Leah are changing the world and changing lives and are constantly testing the limits of what's possible for the betterment of humanity. I hope that you'll check out Cognomovement! You’re invited to join Nikki’s Sales Maven Society. This is an opportunity for you and Nikki to work together, you bring your questions, concerns, and sales issues, and she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00! In This Episode: [0:42] – Nikki welcomes us to this episode of the podcast and introduces the topic of this episode – a sales success story from Liz Larson and Leah Larson. [1:27] – Liz gives us some background information about herself, such as how she has a background in sales in the car business and then became a neurolinguistic practitioner. [3:05] – Leah explains her role at Cognomovement, detailing how she is the business manager. [3:51] – Liz describes her relationship with Bill Mckenna, the founder of Cognomovement, and how he founded the company. [6:26] – We learn what the benefits are of Cognomovement and what types of people would be interested in what they offer. [8:55] – Liz details how people who might be interested in Cognomovement start the process of getting involved in it and what different types of services that Cognomovement offers. [11:50] – We learn that Cognomovement has acupuncture doctors, therapists, and people who are interested in self-help and healing. [13:59] – Liz talks about what success has looked like for Cognomovement. [15:41] – We learn about Gaia TV, an alternative streaming service. [16:13] – Leah explains the dynamic of their mother-daughter partnership and the large following that their YouTube profile has garnered. [18:38] – Leah describes her email sequencing role. [20:51] – Liz compares their startup process to having used training wheels. [23:01] – Nikki advises that when sending an email out to a list, we shouldn't address the entire list but rather address it as if you're talking to one person. [24:05] – Liz discusses how selling was at first a chore but that now it is exciting and explains why. [26:31] – We learn about how Nikki helped Liz and Leah and how Liz learned to pre-frame when selling. [28:14] – Liz narrates the process of having to completely rebuild their website and relaunch their business. [29:41] – Leah details what working with Nikki was like and what they gained from working with her. [31:31] – Liz offers her own insight regarding what working with Nikki was like. [33:16] – Nikki praises Liz's and Leah's work and details what working with them was like. [35:31] – Liz stresses how important that it is for her to consider and create goals around what's possible. [38:08] – Liz and Leah share what they have gained from being members of the Sales Maven Society. [40:49] – Leah shares with us how we can get in touch with them online. [41:54] – Liz mentions their free ebook Suffering Is Optional, which is available on their Cognomovement website. [42:38] – Nikki brings the episode to closure by offering a question with which you can open emails and offers a coupon code to join Sales Maven Society. Find Nikki: Nikki Rausch nikki@yoursalesmaven.com @yoursalesmaven Facebook | Twitter | LinkedIn | Instagram Sales Maven Society To download free Resources from Nikki: www.yoursalesmaven.com/maven Find Liz & Leah: Cognomovement Gaia Facebook | Twitter | Instagram 
undefined
Mar 15, 2021 • 49min

How to Compose Thoughtful Communication for Connection Requests

Melina Palmer, podcaster of The Brainy Business, joins the Sales Maven Podcast to discuss composing thoughtful communication for connection requests. They emphasize the importance of personalization and attention to detail in emails. They also highlight the significance of language and how it can be interpreted differently. The episode concludes by inviting listeners to join the Sales Maven Society with a special discount.
undefined
Mar 8, 2021 • 26min

Sales Mindset & The Multiple Perspectives You Need To Be Successful

"Sales is not something you do to somebody; it's something you do with somebody." Sales is about the other person, and at times, you need to become an expert at understanding the multiple perspectives involved in a sales discussion. So listen for Nikki's strategies on sales mindset and perspectives and much more on this Sales Maven Show episode.  There are three perspectives that are critical that allow you to put yourself in this place and look at things from these different perspectives because when you can do that, new information is revealed to you. The first of the three perspectives is self, that's how you show up in a conversation. The second perspective is other: the person you are in a conversation with, and the third is the observer, the eagle-eye view of the conversation. Learning what these three perspectives do and how they show up in a conversation and how to use it to your advantage can make it easier to earn someone's business. Listen as Nikki does a deep dive into each of these perspectives and how to use them to your advantage. "Learning how to move through perspectives is one of those things that will take your sales conversations to the next level." Be careful about being stuck in one, you don't always want to be in the other perspective, it's not a good place to stay. You also don't want to get stuck in the observer perspective, it can be dangerous because you're not engaging the way the person needs, you're not showing up in that self version that person needs to decide to hire you. Nikki wants to invite you to join her Sales Maven Society. This is an opportunity for you and Nikki to work together, you bring your questions, concerns, and sales issues, and she provides answers and guidance to boost your confidence. Join the Sales Maven Society here, click add to cart, and then checkout and use coupon code: 47trial to get your first month for $47.00! In This Episode: [00:43] Welcome to the show! [01:11] Thank you, LMctolentire, for the five-star review! [03:03] Nikki shares why the word genius makes her laugh. [03:31] Let's get into multiple perspectives. [04:28] The first of the three perspectives is self. [04:52] The second perspective is other. [05:15] The third is the observer. [06:11] Very few people can think of a situation from all three perspectives. [07:36] Nikki shares a story about her NLP teacher. [09:49] Let's talk about the idea of self and then being able to put yourself in the other person's shoes. [11:00] What is it like for other people to be in conversation with you? [13:11] Nikki gives her VIP clients an assignment that involves using self, other, and observer perspectives. [14:56] Nikki shares some examples of getting stuck in the self-perspective when things aren't going well. [17:01] Learning to move through perspectives will allow you to take your sales conversation to the next level. [17:42] Nikki shares a situation she faced recently where it was very helpful to use different perspectives. [21:18] Multiple perspectives can help in your personal life as well as your professional. [23:23] The question of the week is, what if anything could I do to make it easier for this person to stay in conversation with me? Is the question of the week.   Nikki Rausch nikki@yoursalesmaven.com @yoursalesmaven Facebook | Twitter | LinkedIn | Instagram Sales Maven Society To download free Resources from Nikki: www.yoursalesmaven.com/maven

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app