Accountability is a buzzword in business, but is the traditional notion of assigning ownership to a single individual the most effective approach? In this episode of the Unlearn Podcast, Barry O'Reilly is joined by Kate Tarling, author of The Service Organization: How To Deliver and Lead Successful Services, Sustainably. Kate is the founder of a services company and a service leader and designer who has made a significant impact in public and private organizations, especially in the UK Government. Kate shares her experiences in creating high-performing services and teams and establishing accountability in large organizations. Kate and Barry discuss the challenges of getting different teams to work together effectively and the importance of intentional effort and investment to create end-to-end services and improve the customer experience.  Great customer experiences Creating great services is a better way to market products than relying on promotions and discounts. Kate says of the pivotal moment she realized this: “... if we just design this to work really well, if people love using it, then I feel like that is a way into marketing rather than having to offer promotions.” Her varied career experiences - in roles from operations to marketing to product - led her to realize the connecting thread in her work was a focus on service ownership and design. She tells Barry that she was working in service ownership before she even knew it was a thing. Lessons learned from Lean Startup Weekend Kate shares her experiences from a Lean Startup Weekend over a decade ago, where she worked on designing a solution for care homes. This was an example of a high-performing team coming together to iterate toward success using a user-centered design process. While this process is useful for designing products and services from scratch, Kate found that scaling this process to larger organizations presented a different set of challenges. She began to capture the questions and challenges faced when applying these principles to organizations, such as the way governance and decision-making structures work, the flow of money through the organization, and team structures. Principles and techniques of creating successful teams  In large organizations with multiple teams, it is essential to have a sense of what brings them together and a clear understanding of what they are moving towards. Kate and Barry discuss how to create successful teams in large organizations, particularly those aiming to demonstrate new, modern, agile ways of working. Kate emphasizes the importance of having a clear sense of what is being aimed for, not in terms of target states, but a clear strategy and performance indicators. She says, "Having a sense of what you're aiming for, not so much a target state, but a set of ideas or some performance indicators or something can help, but it really takes everybody to know what that is." She stresses that everyone must work together for the good of what they are driving at, rather than just focusing on their individual roles, profession or teams. Democratizing wealth creation through Nobody Studios Barry O'Reilly shares his excitement about co-founding Nobody Studios, a venture studio that aims to rapidly create new companies and derisk pre-seed stage business ideas. The studio's goal is to start 100 companies over the next five years and democratize wealth creation and distribution. Barry invites those interested in changing the way work is done and products are created to get involved in Nobody Studios. Read full show notes at BarryO'Reilly.com Resources Kate Tarling on LinkedIn The Service Organization: How To Deliver and Lead Successful Services, Sustainably

“Joining a startup is irrational for most people. Launching a venture studio to build a hundred startups is totally irrational to pretty much everybody,” Barry O’Reilly remarks. “You've got two sticks, you rubbed them together, and you're telling people that this is going to turn into a 500-story skyscraper."  On this show, Barry celebrates this 100th episode of the Unlearn Podcast with Mark McNally, co-founder of Nobody Studios. Mark, who has started 14 companies in his career, shares that what sets Nobody Studios apart is its purpose-driven Why, which is to give people agency and create something bigger than themselves that will outlast them.  Together, they reflect on the last two years of building their venture studio, Nobody Studios, the importance of diversity, and how this journey has been a transformational personal development experience. This shows dives into their vision for creating a vehicle that brings together ideas, resources, and dreams to impact the world beyond their own lifetimes. Absorb Everything It’s important to be open to learning and stretching yourself. With Nobody Studios' board set of ventures, Barry and Mark have been exposed to different perspectives, which has helped them learn and grow. “I can say without a doubt I've learned more in the last three years than I have in my entire career and my entire life. It's just the diversity and the creativity and people who join a call… I come out of that 1-hour call, and it's like I got a piece of their brilliance, a piece of their perspective, and it's stretching me,” Mark comments. Barry says that he has been transformed by listening to the stories and experiences of different entrepreneurs. They encourage listeners to be like a sponge and absorb everything that is exposed to them. "While you have a strategy and you have plans, at the same time, we're a learning, breathing thing. You just want to be a sponge, and you want to just inherit and absorb the things that you’re exposed to," Mark says. Success and Scars are Equally Valuable “When you're doing things for the right reason,” Mark tells Barry, “and there's some informed lessons and scars along the way, things tend to play out the way you hope, your truth. I think our truth is resonating.” Building a globally distributed venture studio during the pandemic was a risky move. Mark and Barry credit the role of serendipity in their journey. Exciting Times Ahead The future is bright for Nobody Studios, and they are excited for what is to come. The business is still in its infancy, so they have a long way to go. Even when they have unlimited financial resources available to them, they plan to continue to make constraints one of the things that force them to get things right. In order to grow, they have to transition from doing everything to finding the right talent and systems. Making key hires to mature the organization and build the foundation is crucial. The flywheel is picking up momentum, which is a fascinating transition for any business. The Sky's the Limit Nobody Studios has twelve companies moving, with a few already in the market and eight more to come this year. They are well on their way, and the potential ahead is unlimited. The journey of Nobody Studios has been one of the most rewarding of Barry's life. He and Mark are excited about the road ahead, and this 100th episode is another great moment to reflect on the twists and turns of the journey. They are having fun, and they look forward to continuing building together. Go to Barry O'Reilly for full show notes. Resources Mark McNally on LinkedIn Nobody Studios Nobody Studios Equity Crowdfunding on Republic

Pascal Finette is a well-respected entrepreneur and innovation expert with a wealth of knowledge and insights to share about achieving success in the business world. Having led entrepreneurship and open innovation tracks at Singularity University, Pascal is an experienced mentor and coach with a focus on amplifying positive change in the world. He is an advocate for finding companies with a greater purpose and mission, and emphasizes the importance of taking risks and being open to new opportunities. Pascal has also recently released a book, Disruption: How to Decode the Future, Disrupt Your Industry, and Transform Your Business, which shares his insights on innovation and navigating disruption in the business world. Pascal provides insights into the mindset and experiences of a successful entrepreneur and innovator. In this episode of the Unlearn Podcast, host Barry O’Reilly converses with Pascal Finette about the importance of purpose, community, and an innovative, risk-taking spirit. He shares his story as he encourages listeners to follow their intuition and take action. Following Your Intellectual Curiosity Rather than being guided by a clear plan or strategy, Pascal relied on his gut feeling to guide him towards interesting opportunities. While his resume looks impressive in hindsight, he acknowledges that in the moment, his decisions never seemed to make any sense. By being willing to say yes to opportunities that presented themselves, he was able to forge a unique path that ultimately led to success. This eagerness to take risks and try new things is an important trait for anyone looking to innovate and create change in their personal or professional life. As Pascal puts it, "if it doesn't work out, it's fine.” Open Innovation Open innovation is about creating a community of people, including customers and collaborators, for the purpose of building something together. This is based on the principles of how communities work together, such as how the Amish build a church or a building. The idea is to apply these principles to the world of business to create something greater than what one organization or team could create on their own. Companies like Mozilla have made their code open source, inviting people to contribute to make it better for the benefit of everyone. In its heyday, something like 40% of Firefox’s code was written by volunteers, Pascal points out. be radical be radical is a company that helps individuals and organizations discover what matters for their future and how they can go and transform. Pascal was inspired to start this company while working at Singularity University where he helped people see the future differently, particularly when it comes to technology. Pascal found that there was an interesting gap between people seeing what could be and not knowing what to do about it. He wanted to help people build a future they could see. Looking Ahead Pascal is looking forward to the changes that AI will bring to the way we think about information retrieval, especially in terms of crafting better questions rather than just seeking answers. He believes that we are at a pivotal moment where the systems that define the web will change dramatically, and the way we think about browsers, searching, and information retrieval will change. Pascal is excited to see how people will make use of these changes and what they will create from them. Find full show notes at BarryO'Reilly.com Resources Pascal Finette on Website | LinkedIn | Twitter | Disruption: How to Decode the Future, Disrupt Your Industry, and Transform Your Business be radical

In this episode of Unlearn Podcast, host Barry O'Reilly and two experienced tech executives, Melissa Perri and Gibson Biddle, meet for a Personal Board of Directors meeting. Melissa Perri is the founder and CEO of Produx Labs, a product management consultancy, and author of Escaping the Build Trap. She is also a Senior Lecturer at Harvard Business School. Gibson Biddle is a former Chief Product Officer at Netflix and renowned product leader and speaker. Using the CAMPS Model (community, autonomy, mastery, purpose, scale), they share personal insights on the importance of building relationships, continuous learning, work-life balance, and feedback. Throughout the episode, they provide practical tips and advice for personal and professional growth, including valuable lessons and takeaways for listeners seeking to succeed in their own careers and personal lives. Building a Community People who surround themselves with a strong network of friends, colleagues, and mentors tend to be more successful in their personal and professional lives. Your community can also provide emotional support and accountability, which are important for achieving goals and personal growth. Gibson shares that he has been engaged with the community of product leaders all over the world but feels like he hasn't done enough to mechanize it. He admits that his community score is his lowest. He acknowledges that Lenny Bruchitski is a great role model for building a community. Gibson likes to teach through talks and workshops; he is still very much a one-person company, which limits his leverage in creating a community. [Listen from 6:20] Retiring Gracefully Barry asks Gibson what flexibility would look like for him now that he is retiring. Gibson responds that he has optimized for flexibility by deciding what he chooses to do or not do every week. For him, autonomy and flexibility are almost the same. Talking to people who are presently or soon-to-be retired has also been helpful in providing insights, he tells Barry. His passion for speaking at events and workshops is what keeps him energized, and he plans to continue doing this even in retirement. “I get energy from my talks and workshops. It helps me age gracefully, stay current,” he remarks. “...You have to have a purpose,” Gibson stresses. “Even in retirement, you have to have goals. You have to be learning new stuff.” He explains how he learned to let go of his ego and focus on creating value instead of money. He rates himself on mastery, purpose and scale and shares his rationale for the scores. [Listen from 9:00] Find the complete show notes at BarryO'Reilly.com Resources: Melissa Perri on LinkedIn | Website | Product Institute | Produx Labs Gibson Biddle on LinkedIn | Twitter | Website   Escaping the Build Trap: How Effective Product Management Creates Real Value

On this episode of the Unlearn podcast, host Barry O'Reilly is joined by Michael Wu, Chief AI Strategist at PROS. Michael is a seasoned expert in the field of AI, with over 25 years of experience and a background in math, physics, and molecular biology. Michael shares his journey from studying nonlinear dynamics and the brain to working in the tech industry and how his diverse education has helped him approach problems from multiple angles. He and Barry also talk about how influence spreads, and how AI is impacting our lives now and into the future. A Strong Desire to Understand “The conviction is just a strong desire to understand something,” Michael tells Barry. “At the bottom of my heart, I think even right now, in my current role, I still try to understand a lot of things fundamentally.” Barry asks Michael about his decision to change his approach to studying the brain. Michael explains that his decision was driven by a strong desire to understand how the brain works, and he felt that using a physics-based approach would be impractical. He was fascinated by the biology-based approach and felt that taking this approach, along with a top-down approach, would provide a deeper understanding of social media platforms and why people use them. He explains that combining both approaches allowed him to reach a deeper understanding than either approach alone would have. How Influence Propagates One area Michael has been studying deeply over the years is the idea of how influence spreads. We all influence others and we’re also always being influenced. Barry asks Michael, “What were some of the interesting surprises that you found as you were trying to model this idea of what influence is?” Michael responds that he identified six factors that were necessary for influence to propagate. By understanding how people shared, how frequently they shared, who they shared with, the timeliness of their responses, and other behavioral profiles, he was able to identify influencers before they became popular. He encourages brands to cultivate these “influencers in the making” as potential advocates. Pricing and Sales Efficacy PROS dubs itself ‘A CFO’s best kept secret to profitable growth’. This is because the company’s main focus is on pricing and sales efficacy. Pricing has been shown to have a more significant impact on monetization than any other factor: a 1% change in price can lead to as much as 11% improvement in margins! The second tool provided by PROS is sales efficacy, which helps companies have a more effective and efficient sales team. Michael explains his work mainly falls under the category of demand forecasting, which involves finding the right balance between supply and demand. This balance determines the equilibrium price, which optimizes revenue when supply matches demand. How AI Impacts Our Lives Artificial intelligence and data analysis can help companies make decisions based on data rather than just trusting instincts. A good example is GPS navigation systems, which have now evolved to optimize routes based on travel time, traffic patterns, and weather. Michael encourages businesses to learn to trust the data and use it to their advantage, even if the answers might be unexpected.  “People don't realize that the AI sometimes doesn't have to be as good as a human to be beneficial,” Michael points out. “In many cases, it doesn't have to be. It just needs to be good enough. It doesn't even need to be as good as you. But if it could be like 70% as good as a human, it could help you tremendously by making your work or your processes a lot more efficient.”  AI is being used in many areas, whether we are aware of it or not, and those who do not embrace it risk being left behind, Michael warns. Read full show notes at BarryO'Reilly Resources Michael Wu on LinkedIn PROS

Gisela Martinez is the Executive Director for Clinical Research at Merck, an organization who has brought important medicines and vaccines to the world through intensive biopharmaceutical research for more than 130 years. Working at Merck for over 20 years, Gisela has done it all in various roles. She is a proud mom, a passionate, inclusive, and people-oriented leader, and DE&I ally. In this episode of Unlearn, Gisela joins Barry O'Reilly to share how she found success by diversifying her skills and knowledge. She encourages listeners to pay it forward by helping others learn and grow. Turning ‘Difference’ into ‘Drive’ Realizing the power in her diversity was a turning point for Gisela. All her life, she had viewed being different as a hindrance rather than something to be celebrated or appreciated. “I thought [it] had created roadblocks for me in opportunities because I [wasn’t part of] the norm,” she tells Barry. She believed her identity and way of thinking were obstacles to success, as she didn’t feel like she belonged anywhere or that anyone understood her. When her lightbulb moment came, however, it flipped that belief upside down. Trying to fit in was working against her. Why not just be herself? “The difference I have - that was the power that I had to actually change things… to give me that confidence to become who I needed. I was suppressing myself… I just need to be who I am, because that’s my strength.” Defining Success Contrary to popular corporate belief, success isn’t about being promoted to higher levels of authority and accountability. Rather, success is built from diversity in experience and thoroughly understanding the business you’re in, Gisela explains. Instead of only looking up the chain, Gisela looked sideways, behind, and in front; she then used that knowledge to add value to her work. “When I reflect on my 22-year-long career, I’ve only been promoted 4 times,” she shares. This would seem strange in the corporate world, which is so used to moving people up the ladder when they’ve mastered their core job, but Gisela prioritized continuous learning over promotions, preferring to move across the organization. “I can say I understand the business of what we do, not just the tactical side of being a subject matter expert. The Power of Purpose The driving force behind Gisela’s unique approach to work isn’t boredom, but a sense of purpose. “I very quickly understood my purpose and what gives me fulfillment. Because in any company, you can go up the ladder and so forth and get success. [But] what brings you that core happiness?” For Gisela, that fulfillment came from infusing value into anything she did. At her core, she believed her purpose was to influence, change, evolve, unlearn and relearn in every aspect of her professional life. It wasn’t hard work for her to do - it was organic. Gisela’s focus hadn’t ever been on climbing the ladder, but she was able to work in so many roles because she kept looking for where she could add impact. It’s this focus, Barry remarks, that is so important - following your intellectual curiosity and creating and exploring in a way that is meaningful to you. Growing with Gratitude Gisela shares her daily gratitude practice. At the end of every day, she sits down with her daughter to reflect on what they are grateful for, a practice she also does on her own in the morning. Additionally, Gisela begins leadership team meetings in celebration of something, with each member sharing their joy. Looking Ahead For Gisela, the next steps are about paying it forward. Her gratitude for her fulfilling career inspires her to share her knowledge and experiences with others. She leads a women's network in Asia Pacific and wants to help other people feel seen, heard, and worthy. Resources Gisela Martinez on LinkedIn No Rules Rules: Netflix and the Culture of Reinvention

Barry O’Reilly wraps up 2022 in this solo episode of the Unlearn Podcast. He shares five unlearning stories from listeners across the globe. He recaps how Nobody Studios has evolved ahead of the equity crowdfunding campaign launch and shares their plans for 2023. Rewind Despite its young age, Nobody Studios has been recognized as one of the Top 10 Venture Studios of 2022. Barry comments that this accolade is humbling and motivates Nobody to prove that it’s deserved by building themselves over time.  Nobody Studios plans to launch 4 new companies this month, with 8 more in incubation. They are also going to be the first-ever venture studio to offer equity crowdfunding to the world when it goes live at the end of the year.  As for the Unlearn Podcast, it continues to grow from strength to strength. At 150,000 downloads with 5,000 downloads a month, the Unlearn Podcast is in the top 5% of podcasts listened to worldwide. Unlearning Stories Albert Einstein once said, “You can’t solve a problem with the same mindset that created it.” Listeners from across the globe share their unlearning stories as they grow closer to the persons they want to become:  Fred from Barcelona describes unlearning the fear of failure, and how it held him back. Jane in New York talks about relearning confidence as a young person, rejecting the societal notion that age is the determining factor for the value of someone’s contribution.  Sonya from Rio De Janeiro renounces softening her authority and diminishing her voice as a woman, encouraging other women to speak out and stand up against the societal conditioning of women to be passive. Stephen in Melbourne shares how he challenged his belief about his daughter, deciding to investigate the reason behind her behavior, and how it changed their relationship for the better. Veronica from Singapore explains unlearning her preconceived idea of happiness, and the importance of making your happiness a priority. Barry’s biggest unlearning of 2022 also involved understanding what makes him happy and how to make more time for what does. Deleting social media freed much of his time, he comments. After realizing just how much of his time was being sucked into “low-return activities,” he found the breakthrough behavior of no longer scrolling through social media feeds. Looking Ahead Barry has many big moments in store for 2023. In addition to the launch of Nobody Studios’s crowdfunding campaign and companies, Barry will be partnering with LearnCrunch in February to launch an High Performance Leadership Program. Also, the Unlearn Program with Stephen Downing is also going live next year. Stay tuned to take advantage of opportunities to work together. Resources Nobody Studios | LinkedIn

Victor Chima and Boina Babu are the founders of LearnCrunch, business partners, and former co-workers at Spotify. LearnCrunch is a live cohort-based interactive learning platform that helps tech professionals learn business-critical skills they can apply on the job to increase their impact. Both Boina and Victor are continuous learners, working in data and other industries to build the best learning experience for tech professionals. In this episode of Unlearn, Boina and Victor discuss upskilling with Barry O’Reilly, sharing the importance of learning and why companies need to actively facilitate it on the job. LearnCrunch: Origins Victor shares how LearnCrunch came to be. After realizing he felt the most fulfilled helping other people grow on the job, he ventured into management to continue doing it at a larger scale. Empowering people was something he was good at and loved doing, so he considered how to maximize this skill and passion. Over drinks, Victor and Boina commiserated over the difficulty of transferring knowledge from one person to another, and thus MentorColor was born. This platform allowed them to connect professionals with mentors from top companies. But that only solved part of the problem, Victor says. The resources for learning were accessible, but that didn’t make the learning experience magically easy. The next challenge was knowing what resources to use, where to find them, and which ones to trust. “We decided to help people get through the noise and focus on the things that actually matter,” Victor explains. Building MentorColor  Barry asks Victor and Boina to share some things they unlearned while transitioning from Spotify to MentorColor, and then to LearnCrunch. “For a lot of the things we did at MentorColor, we had already done them at Spotify,” Victor replies. One such thing involved hiring. When it comes to getting access to opportunities and knowledge, people are often penalized by being in the “wrong” geography. This is something Victor is intimately familiar with, being from Nigeria, so he made it a point to attract as much talent as he could from around the world. Making the Leap Everything remains a side project until you start giving it 100% of your focus, Victor says. MentorColor was a side project, but LearnCrunch is their obsession. What they do in a month at LearnCrunch was a year’s worth of work at MentoColor. “We thought to ourselves, ‘We either get serious with this or not; we can’t know if it's working the way we want it to work unless we're giving it everything that we can,’” he shares. No Man is an Island “We wouldn’t have a platform if we didn’t have the relationships we do,” Victor remarks. He sees LearnCrunch as a two-way street; everyone is there to support each other, to align interests and solve a problem together. Victor talks about the importance of learning. “How do you create an environment where we can ensure that people get the learning outcomes they want?” Companies tend to solve this problem by hiring new people; they don’t facilitate learning, so the current talent pool just keeps working based on the knowledge they had previously. Then, the companies complain about a lack of talent. “What about upscaling those that are there? Sometimes, they need [the company’s] support to do it because they're very focused on execution.” Looking Ahead What’s exciting to look forward to is that it’s a new market, Boina says.”We’re working on something that is big enough to be passionate about, to be focused on.” He is very motivated by the fact that they will be connecting people to awesome instructors like Barry and impacting their lives in monumental ways. Read full show notes at BarryO'Reilly.com Resources LearnCrunch MentorColor Victor Chima on LinkedIn  Boina Babu on LinkedIn

Sharena Rice is a neuroscientist, cybernetician, and storyteller. As an advisor and consultant to startups, she works at the intersection of artificial intelligence and natural intelligence, and health and wellness. Her life’s goal is to take as much suffering in as she can in this lifetime and invert it. Focused on her health and wellness domain, Sharena helps Nobody Studios through her background knowledge of biomedicine and startup skills. In this episode of Unlearn, Sharena shares her experience as a systems neuroscientist and how it has helped her in life. She and Barry O’Reilly discuss the importance and benefits of trying hard things, and debunk some misconceptions about cybernetics. Getting Good at Failing Doing hard things forces you to get out of your comfort zone. As a self-described former high school band geek, Sharena shares that music, especially jazz, teaches you a lot about experimentation and improvisation. In trying things that are initially hard, you put yourself in the position to be uncomfortable. By consistently doing this, you slowly get acclimated to practice and failing, which progressively grows your capabilities. It also has the added benefit of reducing your levels of self-consciousness. “Success and failure are just feedback mechanisms,” Sharena claims. They tell you if you’re going in the right direction or if you need course-correcting. “You have to keep attempting as you go through that process, rather than getting caught up in how successful you are, or how you failed.” The Career Crossroads Barry asks Sharena about her diverse career and how she got started. Sharena majored in biochemistry and double minored in philosophy and psychology in undergrad, but she didn’t feel as if she belonged in just one of those three boxes. There were elements of all fields that spoke to her, and she found herself conflicted on what path she should take. After linking them all together, she realized the common thread they all shared had something to do with the mind. Neuroscience was the perfect mix. She discovered, with the help of her advisor in grad school, that she was a systems neuroscientist. And from there, she found another passion in cybernetics. Tech for Situational Understanding Sharena debunks some misconceptions about what makes for good technology. Most people think of artificial intelligence and machine learning when they hear of cybernetic technologies - humanizing technology, to be specific. Rather than making technology human, it may be best to make technology that has great situational understanding so it can be great at solving the problems it encounters. Finding the Next Right Thing Barry asks Sharena to disclose some tips for figuring out the next step. “[My] biggest thing is [my] orientation towards figuring out how to make the biggest positive impact in this lifetime,” she responds. “How do I take as much suffering as possible and invert it? That’s a different equation than if someone were to ask how they can help people in a certain domain.” Rather, it’s a big and overarching goal. Looking Ahead Sharena is currently working as a research scientist for a public benefit corporation in medical technology. Read full show notes at BarryO'Reilly.com Resources Sharena Rice on the Web | LinkedIn | Twitter

Min Bhogaita is Managing Director of the IdeaLab at Nobody Studios. Since leaving Deloitte, where he worked for 25 years, Min has helped over 14 startups and scaleups grow, pivot, and connect. He also serves as an advisory board member and director for multiple organizations. In this episode of Unlearn, Min shares his experience in the corporate world, and he and Barry O’Reilly emphasize the importance of staying true to yourself. They also discuss how technology is changing the way we work and how startups can benefit from this change. Balancing Introversion with Leadership Min admits to struggling with speaking up. During his school days, his teachers would talk about how quiet he was in class and his aversion to speaking unless spoken to. This was something he had to unlearn when breaking into the corporate world. “I was fortunate in the leaders I worked for - they knew my style, so they would coach me,” he shares. They would intentionally create opportunities for Min to share his ideas and opinions, which gradually taught him to come out of his shell and learn that behavior. “If you can recognize that there are behaviors you need to change, [you should change them].” In a serendipitous turn of fate, it was when he was learning to speak up that Min got to start his own team. Building Confidence Barry asks Min about his leadership experience in various fields. One of the traits Min developed was confidence in himself every time he changed a role. Min admits that he was actually a novice when he transitioned from ethical hacking to forensics. A recruiter’s recommendation that he’d be good in the field inspired him to go into it. “Just because he believed in me, I [went for it],” he tells Barry. “Thirteen years later, I was still in that role and doing the world’s biggest fraud investigations.” Protecting Your Team If you don’t have the right environment, people are going to burn out. This was made evident during the pandemic, but it was true even before then. Min talks about protecting his team to prevent that burnout. “Sometimes [we’d get] a deadline, and I’d push back.” If a deadline was Friday, but the document review was Tuesday, he’d request that submission be moved to late Monday to prevent his team having to work through the weekend. If you’re always pounding your team, he adds, they’re not going to do their best work. Reinventing Min Min talks about his decision to move on from consulting. After having worked in the field for 25 years, he thought it was now or never; he was either going to do it until he retired, or he would reinvent himself again. He was doing more work with founders and startups in the analytics lab, and grew more and more attracted to the practicality of their work. When he left consulting, his network started buzzing. People were reaching out to him, asking him to help them open the door - which, coincidentally, was his open door to new work. “I’ve made more of a living out of who I know as opposed to what I know,” he jokes. Looking Ahead Min’s dream is to have IdeaLabs for Nobody Studios around the world, where people can come in, share their ideas, and get started. Read full show notes at BarryO'Reilly.com Resources Min Bhogaita on LinkedIn | Twitter