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Unlearn

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Nov 22, 2023 • 35min

Tapping into Human Potential with Technology with Nichol Bradford

What if we have barely scratched the surface of human potential? According to Nichol Bradford, a pioneer in technology and human transformation, we need to challenge the assumption that machines will surpass humanity. Nichol has led operations for gaming giants like Activision Blizzard and Epic Games in China. She built communities that connected people globally through the power of shared narratives. Now she lectures at Stanford and Singularity University, while investing in startups focused on wellbeing and personal growth. In this episode of Unlearn Podcast, Nichol and host Barry O’Reilly discuss how we can use technology to unlock our emotional intelligence, creativity, and cognition. Rather than a dystopian future of humans versus machines, she proposes a human-centered path to amplify our abilities.A Passion for Human TransformationWhile writing a book and reflecting on her life's path, Nichol realized she's always cared about the "act of transformation" - how someone becomes their best self. She first recognized this passion at age 13, when she vowed to overcome her shyness and find her place in the world. By senior year, through purposeful effort, she went from wallflower to popular student. This early experience showed Nichol the power of deciding who you want to be and taking action to become that person. Barry highlights that stepping outside your comfort zone can unlock tremendous self-learning. Some of his most formative moments were from personal choices to pursue the unknown. Though uncomfortable, these experiences expanded his worldview and self-knowledge.Unlearning Limiting Beliefs that Restrict Human Potential“What I'm interested in is human potential realized,” Nichol tells Barry. “And then how do we use technology to amplify that?” Our long-held assumptions place artificial limits on how we envision human potential. In reality, we have barely begun to tap the capabilities of the human body and mind, she remarks. Neuroscience research reveals the brain's uncanny abilities that operate below our conscious awareness. In one study analyzing AI-generated images, people's conscious minds were fooled by fake faces, but their subconscious brain activity showed they could distinguish real from fake 100% of the time.State of FlowWhen people are in rapport, their nervous systems synchronize in measurable ways; for example, their pupils dilate in rhythm, their voices harmonize, and their movements align subconsciously. This state is called synchrony. It is visible during group flow states, like when a sports team is "in the zone" together. However, synchrony alone doesn't guarantee group flow, Nichol says. The key distinction is that group flow always involves synchrony, but people can exhibit synchrony without experiencing group flow. Barry adds that high performing teams often have natural synchrony, but explicitly naming it as a goal and measuring it could be powerful. Computers and AI can now detect synchrony objectively by analyzing video, audio, and physiological signals.There is enormous potential in applying technology like synchrony tracking to amplify human collaboration and group intelligence, Nichol and Barry agree. For example, if teams had a "synchrony score" during meetings, it could help them intentionally build more synchrony.For full show notes go to BarryO'reilly.comResourcesNichol Bradford on Website | LinkedIn | X (Twitter)
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Nov 14, 2023 • 37min

Turning Emotion into Strategy with Drewe Broughton

Drewe Broughton - “The Fear Coach” - is a former professional footballer who now helps athletes and executives overcome obstacles and unlock their potential. His approach involves guiding his clients to explore their true selves and confront difficult emotions like fear and shame. He believes that people can find genuine, lasting success through self-awareness and personal fulfillment. In this episode of Unlearn, Drewe joins Barry O’Reilly to share thoughtful perspectives on fear, vulnerability, and being your authentic self - even in high-pressure environments. Seeking TruthDrewe reflects on a pivotal moment in his life when he was in rehab, facing the truth about his struggles. He describes the moment of surrender and a sense of peace that washed over him as he acknowledged how unmanageable his life had become. “It was the first time I probably sat with that level of truth. And I remember an overwhelming sense of peace washed through me,” he shares. Barry adds, “A huge part of the entrepreneurial journey is seeking the truth. A lot of people don't want to seek the truth. They want people to tell them their product's beautiful... but it sucks. And just like people, …we create a facade of who we are and how perfect our life is, and yet we all know the truth: there's a lot of tough moments lurking there.” Drewe emphasizes the importance of seeking one's truth and the challenges of ego collapse. His own self-discovery during the 30-day rehab period, unraveled that he was lost in his career and personal life. “It was never the external pressure, it was never the fans... It was me, ” he tells Barry.The Art of Unlearning“I talk a lot about unlearning [because] there [are] some behaviors that actually can lead to massive success, but they also can limit us, too,” Barry says. Drewe shares his perspective on unlearning, drawing parallels with religious stories, such as the Buddha's enlightenment under a tree. You need to collapse your ego and strip away external influences to discover your true self, he remarks. He highlights the often-overlooked aspect of courage in the pursuit of success, contrasting it with the prevalent emphasis on hard work. “It's all …more grind, more hustle. But beyond that, the courage piece, the courage to stay who you are and keep doing it,” he says.External NoiseLeaders often operate in high-pressure environments. They have to contend with pervasive external noise and pressure, which can significantly impact their decision-making and overall performance. Drewe and Barry discuss the intricate relationship between fear and uncertainty, emphasizing how these emotions manifest in the entrepreneurial world. Detrimental consequences can result when leaders fail to take decisive action in the face of such challenges.Read full show notes at BarryO'Reilly.comResourcesDrewe Broughton on the Web | LinkedIn
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Oct 25, 2023 • 38min

Unlearning through Cultural Context with Sophie Wade

Sophie Wade is a thought leader in workforce innovation, flexible working, and the future of work. With an enviable background in strategic development, financing, and entrepreneurship, Sophie has become a sought-after speaker, author, and consultant, helping organizations navigate the ever-changing landscape of work. She is particularly known for her insights into how businesses can adapt to the changing nature of work, embracing flexibility, and leveraging technology, including AI. Sophie is the author of Embracing Progress: Next Steps for the Future of Work, and Empathy Works: The Key to Competitive Advantage in the New Era of Work, in which she explores the intersection of technology, culture, and the modern workplace. In this episode of the Unlearn Podcast, Sophie joins Barry O’Reilly to share insights on the modern workplace, discussing generational gaps, cultural awareness, the impact of AI, and the anticipated cultural shift in the coming years.Culture Chameleon Cultural awareness plays a pivotal role in shaping your professional life, influencing your interactions, decision-making, and overall success in the work environment. Having lived in various countries, Sophie emphasizes the importance of adapting to the climate around you, flexibility, and cross-cultural communication. She shares how in Hong Kong, work consumed a significant part of daily life, in contrast to Germany, where a clear separation existed between work and personal life.The Gen Z ProblemSophie's awareness of generational differences did not stop with millennials. She also tried to understand Gen Z, recognizing the distinct perspectives and relationships they have with technology. Millennials, and subsequently Gen Z, grew up with technology as an integral part of their lives, she recognized. This helped her appreciate how technology influences their communication styles, preferences, and worldview. It’s important to stay current to adapt to the dynamics of the workforce, she points out. “Constantly being aware and gathering information to try and understand is one of my key ways to just keep current, to keep questioning myself. Am I actually understanding what's going on?” The AI CrisisAccording to Sophie, technological advances and the introduction of AI have decreased the half-life of skills from ten years to five years, increasing the need for upskilling and reskilling. The skills needed are changing rapidly, especially in areas like cloud computing, where upskilling is needed every 4.5 months. The introduction of AI means that jobs are not just augmented but can be disrupted and changed. While the changes brought by AI are exciting, they can also be risky and nerve-wracking for individuals, especially in terms of how jobs will evolve. Individuals need to keep moving and adapting to the changes in technology.Looking AheadSophie anticipates a significant cultural shift in the next few years, driven by several factors related to the evolving nature of work, the integration of AI, and the changing expectations of employees. She refers to the shift as a move toward “modern work,” characterized by flexibility, adaptability, and responsiveness, reflecting a departure from the rigid structures of the past.Visit BarryO'Reilly.com for full show notes.ResourcesSophie Wade on the Web | LinkedIn | Twitter
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Oct 13, 2023 • 30min

Product Chronicles: Tales of Transformation with Hope Gurion

Hope Gurion is a seasoned professional with a background in product management, business development, and coaching within the tech industry. As the founder of Fearless Product, she plays a pivotal role in advising and supporting product leaders and teams. Hope's career traces back to the early stages of the internet, where she contributed to shaping digital experiences. She held positions at AOL, Jobster, CareerBuilder, and Beachbody, and she brings a wealth of experience in dealing with various challenges in product development, business growth, and leadership. In this episode of the Unlearn Podcast, Hope joins Barry O’Reilly to discuss her career journey, emphasizing the importance of persistence, adaptability, and shared vision within product teams.The Reach of Shared VisionHope reflects on her experience at AOL, particularly in AOL Shopping. Despite creating a detailed Product Requirements Document (PRD), the disconnect between her vision and the final designs revealed the necessity for shared understanding among team members. This disconnect eventually led to a breakdown in trust. Hope emphasizes that everyone should comprehend the business context and constraints. “It was just a learning moment for me in terms of, do you really have [a] shared vision?” she tells Barry. “Does everybody on the team really understand the business context of what we're trying to do?” This situation was common in the early 2000s tech landscape, Barry says. “There's still plenty of companies living in that world of siloed teams, lack of cross-functional groups.”Jack of Many TradesHope shares a key moment from her professional evolution, recounting a significant turning point when Matt Ferguson, the CEO of CareerBuilder, offered her a position. Hope initially turned down the role due to personal reasons, but Matt persisted, expressing a genuine belief in her potential and leaving the door open for future collaboration. This persistence became a catalyst for Hope's subsequent transition to CareerBuilder. It demonstrates how a leader’s perseverance can reshape an individual's career trajectory. Hope's career evolution also highlights her adaptability. She navigated various roles, from AOL to CareerBuilder. Her eagerness to find ways to grow the business and diversify revenue streams led to her role as Chief Product Officer.From Chief to CoachHope’s transition from being a leader in various companies to becoming a coach and advisor wasn't a predetermined career move, she shares. Barry prompts Hope to reflect on this shift, asking about the triggers and the unlearning process required. Hope’s career shift was triggered by certain constraints she experienced in her role as CPO. At CareerBuilder, she faced the challenge of training and developing individuals from diverse backgrounds into product-related roles due to certain constraints. This experience became foundational for her belief in the coachability and trainability of product leader roles. Her coaching venture was a result of requests for interim consulting, leading to her collaboration with Teresa Torres. Reflecting on her coaching transition, Hope shares, “Knowing what types of skills I think are coachable and trainable, and knowing that was something that I got a lot of satisfaction doing and had seen a lot of different scenarios [of], is what gave me confidence that I could do this to a certain segment of people."Looking AheadHope advises listeners to focus on fundamental questions such as understanding the customer, evaluating alternatives, and articulating the unique value proposition, emphasizing the importance of alignment and shared understanding within product teams to drive forward progression.ResourcesHope Gurion on LinkedIn | X(Twitter)Fearless Product
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Sep 27, 2023 • 33min

Mastering Data Visualization for Marketing with Peter Walker

Peter Walker is a data-driven content marketer known for his expertise in using data and analytics to create insightful and engaging content. In his role as Head of Insights at Carta, Peter's work often revolves around visualizing data in a way that makes it accessible to a broad audience, helping people understand complex topics and trends. He has contributed significantly to the field of data-driven content marketing and is known for his ability to provide valuable insights through his work. In this episode of the Unlearn Podcast, Peter joins Barry O’Reilly to discuss the use of data and analytics in content marketing. He shares insights into his experiences in transitioning from a data analyst to a data-driven content marketer and offers valuable advice for those looking to embark on a similar journey in data-driven marketing.The Data’s in the DetailsWhen building a business, you may come across instances where you feel like you’ve hit a wall - especially in the budding stages, when you’re doing the job of three people. “There's always the chance that you're going to hit it big, but in practice I think the responsibility and adaptability that you need to survive in a startup is [often] more important than the equity you receive,” Peter says. Being adaptable and open to exploring new skills takes you far. For example, Peter's career shift from data analyst to product marketer helped him discover his passion for data visualization and design. This shift allowed him to bridge the gap between data and communication effectively.Carta’s Magna CartaThere are two main approaches to data analysis at Carta, Peter explains. The first approach is to create reports that answer clear questions by presenting data in a clear and concise manner. The goal of this approach is to provide readers with a straightforward understanding of key metrics, such as valuations and funding rounds. This approach is not about creating flashy graphics, but rather about delivering clarity and answers to specific questions. The second, more interesting approach is the discovery and exploration phase. Peter mentions the value of tools like Tableau, which allow him to dive into data without a predetermined goal. He often starts with scatter plots to understand data distributions, and then applies filters to investigate various dimensions such as time, stage, or industry. The key is to find the most compelling and distinct visual representation of the data.Looking AheadPeter's primary piece of advice is to start by collecting questions from the audience. By listening to what their target audience is wondering about and collecting those inquiries, aspiring data marketers can identify valuable topics to explore. He emphasizes the importance of addressing questions that genuinely matter to the audience.Read full show notes at BarryO'Reilly.comResourcesPeter Walker on LinkedIn Join Carta’s data newsletter
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Sep 13, 2023 • 34min

Launching Ideas at Lightning Speed with Adam Bragg

With a strong emphasis on rapid development and accelerating ideas into tangible products, Adam Bragg believes in the ethos of "launching". He introduced the concept of "activity networks," a fresh take on community-building, where people congregate based on shared activities rather than just online interactions. He has been involved in several projects that unite diverse groups of enthusiasts, giving Adam rare insight into the evolving landscape of tech and human connection. In this episode of Unlearn, Adam joins Barry O’Reilly to discuss the transformative power of launching ideas and products into the world and the lessons that come from confronting the fears and vulnerabilities tied to this process.From Vaulting to VenturesAdam’s Ukrainian coach, Nikolai Doroshenko, emphasized the importance of visualizing routines multiple times before executing them. This technique, which he has since integrated into various aspects of his life, is not only applicable in pole vaulting but transcends into business. “I've been applying that same kind of [visualization] of the future moment and [trying] to work [my] way backwards into constructing it,” he explains. Picturing a business's potential impact before its inception is essential, he points out. Barry reinforces this perspective by drawing parallels between the mental preparedness demanded by high-stakes sporting events and the uncertainties of launching a business. “It's a muscle that you can build and improve as you become more familiar,” he tells Adam. Certain principles are universal - whether in the athletic realm, the healthcare sector, or in business launches across diverse sectors, the process remains consistent: visualize, appreciate, execute, and then learn from the outcome.Betterment is in the Eye of the BeholderVisualization is also important for senior executives. Barry asks, "What will success look like in one to two years? How will stakeholders be different?" It is all about creating a detailed mental picture of success in order to better navigate the steps to achieve it. Adam highlights the importance of visualization in his career, from his early days in engineering and history to his ventures in creating tech solutions for education and community building. He discusses his exploration of AI and large learning models, notably the GPT models. His development of "Cat GPT," a personality-driven AI bot that responds like a sassy cat, is a testament to how AI can be made approachable and fun. It is a unique juxtaposition of technology and human-like personality traits. Adam underscores the potential of AI, not just as a functional tool but as an entity that can facilitate relationship-building. The future of AI interaction will likely be more character-driven, he predicts.Looking AheadAdam is deeply excited about the evolution and potential of technology, especially in the context of human creativity and the swift pace of development. He touches on the ongoing projects at his studio, particularly emphasizing their work on the "ThoughtForma," an intelligent no-code platform that is empowering individuals, regardless of their tech background, to create and deploy technology products. This platform can help anyone, from a local library to vast audiences on social networks, bring their ideas to life. Furthermore, Adam expresses enthusiasm about the "activity network" concept, introduced to him by their CTO. Unlike typical social networks, activity networks center around groups of individuals engaging in similar activities or sharing interests. He sees these networks as a way to consolidate tightly-knit communities that can seamlessly merge physical and digital interactions.Read full show notes at BarryO'Reilly.comResourcesAdam Bragg on the Web | LinkedIn
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Aug 30, 2023 • 30min

Fintech Frontiers: Beyond Banking with Marcos Fernandez

Marcos Fernandez is a visionary in the fintech sector, characterized by his profound understanding of its evolving dynamics and the importance of strategic collaborations across industries. His vast network, ranging from prominent banks to venture capital, underlines his dedication to fostering strategic partnerships and ensuring financial inclusivity. He champions the creation of innovative ways to finance the future startups of tomorrow.  In this episode of Unlearn, Marcos joins Barry O’Reilly to discuss the evolving dynamics of venture capital, funding startups and how to differentiate from traditional venture investing.Fiat VenturesMarcos joined Fiat Ventures with the goal of helping founders and brands make a big difference in the financial services industry. After recognizing his talents lay more in finding visionaries rather than bringing their visions to life, he realized that he didn't have to wait to transition into the venture capital world. He contrasts his previous roles as an “operator” with his current position as an investor, highlighting the differences between the two roles: “In startup mode, you break things, see what works and what doesn't, and then move on. But as an investor, you can't go around breaking things.” This shift required Marcos to develop more robust processes and ensure due diligence in his investment practices, noting the importance of building sustainable investment models.A New ApproachUnlike traditional venture capitals, Barry states, Fiat Ventures doesn’t jump straight into investment; their approach prioritizes working alongside startups, understanding their market, considering the idea of investment, and only then taking the plunge. Being an amalgamation of venture capital, incubator, and accelerator, they employ a structured five-stage process in developing startups. This process starts with ideation, where the primary focus is on understanding the team dynamics rather than the idea itself. Marcos mentions the value of prolonged collaboration, saying, “It's a long time to be on these journeys together and you need to derisk that somehow.” Barry agrees, noting the importance of having the right team and advisers, stating, “It's the founders who try to keep everything close to their chest and not bring on advisors... they would rather have a smaller slice of a much bigger pie.”Being Involved ParticipantsMarcos emphasizes the hands-on, engaged approach that his firm takes when sponsoring deals or taking board positions. He mentions their efforts to systematize the process, making insights and networks more accessible through a repository. Barry acknowledges the value of such a method, noting that businesses now look beyond just capital—they are keen on the full package offered by partners. He cites growth marketing expertise as a pivotal point for assessment and collaboration. Fiat Ventures is committed to supporting startups by providing them with funding and using their connections to help them build relationships in the fintech community and with corporate partners. Marcos elaborates on their extensive networks in the fintech space, which are instrumental in forging partnerships with a wide range of organizations, from large banks to regional credit unions. These relationships, he explains, have become a valuable flywheel for their operations, further boosting their brand's stature. Marcos has a unique perspective on the evolution of fintech. He emphasizes that while the initial wave of fintech involved disrupting financial services, the next phase will be more low-key, operating behind the scenes to offer seamless financial solutions across various industries.Looking AheadMarcos invites founders who are looking to be the next fintech or consumer-focused B2B business to consider partnering with Fiat Ventures.Read full show notes at BarryO'Reilly.comResourcesMarcos Fernandez on LinkedInFiat Growth | Ventures
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Aug 16, 2023 • 34min

The Business of Books with Casey Ebro

Casey Ebro is a veteran editor who has significantly contributed to the publishing world. She formerly served as an Executive Editor with the Business Group at McGraw Hill Professional. In this role, she was responsible for acquiring, editing, and publishing business books in various subjects such as leadership, workplace culture, entrepreneurship, and innovation. She has been responsible for bestsellers and notable titles, including “Madoff Talks” by Jim Campbell, which inspired a Netflix documentary series, and the Wall Street Journal bestsellers “Connect First” by Melanie Katzman and “Zero to IPO” by Frederic Kerrest. Casey played a pivotal role at McGraw Hill in establishing the healthcare category into a robust multi-million dollar program, which featured prominent titles like the New York Times Science bestseller “The Digital Doctor” and “The Cleveland Clinic Way”.Starting Up and Striking OutCasey’s journey into the world of editing began in her formative years as a passionate bookworm. In high school, she took a significant step toward her publishing dreams by becoming the English editor for her school’s literary publication called “Facets”. She reveled in the collaborative process with other editors and took pleasure in discovering the literary talents of her peers. Her passion further intensified in university, where she joined the literary publication named “Heights”, participating in deeper, more advanced discussions about submitted works. These university experiences exposed her to diverse opinions and debates, making the editing environment incredibly stimulating and enriching for her.A Book is a Business“Writing a book is like starting a business,” according to Casey. Authors are entrepreneurs introducing a unique product to the market. In essence, the book is a reflection of the author’s ideas and beliefs, and its promotion doesn’t end post-publication. Some successful books keep selling years or even decades after their release, and this continued success comes from the author’s dedication to the ideas and ensuring they reach as many readers as possible. Publishing a book is a long-term commitment that requires careful execution, planning, and motivation. “A lot of people think about it in terms of the first three months or the first six months or first year or first three years after a book is published. I think that’s really short sighted because if the ideas are good, they’re good from now till kingdom come,” Casey shares. A book, like a product, needs to find its audience, establish product-market fit, and receive investment for growth, Barry agrees. “It never ends.”Investing in IdeasBarry and Casey discuss the challenges of book publishing. Barry remarks that the journey isn’t just about having a great idea; it’s about putting in the necessary work to present the idea, penning an entire chapter about it, and then devising a plan on how to maximize its potential. Likening this to the startup experience, Barry notes, “It’s almost like I had to have a pitch deck. What’s the problem I’m solving? Who’s the target customer? What’s my go-to-market plan? How am I going to generate sales and then also write a chapter to exemplify the idea?” Casey comments that selecting a manuscript is similar to venture capitalists choosing a startup to invest in.Looking AheadCasey wants authors to confidently claim their space, believing they are uniquely positioned to address a topic due to their specific experiences, inventions, or groundbreaking insights. This individuality becomes crucial when competing against established names in the industry, given that readers will be investing both money and time in their book.Read full show notes at BarryOReilly.comResourcesCasey Ebro on LinkedIn
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Aug 2, 2023 • 40min

Unlearning Fear: Out with the Old, In with the Bold with Kyle Hermans

Kyle Hermans is the CEO and co-founder of Be Courageous, a globally recognized business consultancy that helps ambitious leaders and brands grow and transform. They do this through improving company culture, strategy, innovation, technology, research, and ESG/SDG. Kyle has led transformation initiatives for hundreds of Fortune 1000 companies and startups throughout his distinguished career. He is a faculty member at Singularity University and a guest lecturer at several prestigious institutions such as Berkeley, USC, and UCLA. Kyle joins Barry O’Reilly to explore the concept of courage, the necessity of unlearning and relearning, and how these ideas have shaped his personal and professional life.A Long Way From HomeKyle's father bought him a one-way ticket from his native South Africa to the Netherlands, where he experienced a big culture shock. This was his first encounter with the idea of courage and unlearning. In the Netherlands, everything was different and he had to forget his old ideas about the world. He said, "Everything I ever thought about my reality [was] just gone.” After adjusting to his new life, Kyle got different jobs in business, including consulting and being an executive at design agencies. But he found out that his energetic personality and quick ambition didn't match the usual corporate way of working. This led to his decision to make his own way to fully reach his potential, which he calls his “Schiphol Moment”. This decision led him to his current job at Be Courageous. There, he explores courage, creativity, and transformative leadership in professional situations.Courage is CreativityKyle’s connection to the notion of courage began while working at an innovation agency called Synectics, which heavily influenced the origins of design thinking. He used the quote, “Another word for creativity is courage” in hundreds of workshops around the world. This quote resonated with Kyle, encouraging him to seek out his 'Schiphol moments'—intentionally placing himself in unfamiliar environments to shock the system and trigger growth. “The pursuit of courage is staying humble,” he shares, “I'm not going to get too trapped by the things I've done or be too defined by where I've been.” Kyle believes that everyone harbors an unexpressed idea or dream within them, the pursuit of which demands a great deal of courage, particularly in hostile, difficult, and vulnerable conditions. Showing up to transformative experiences and attempting to effect change within successful organizations is an act of courage in itself, according to Barry, given the immense pressure to conform to pre-existing systems. “Creation is actual courageousness,” he remarks.Courage Is Not the Absence of FearKyle believes that courage is a quality that everyone can choose to have, not just a mental trait. He says, "Where there is fear, there is courage, and where there is courage, there is fear." He emphasizes that fear and courage are linked, and people often forget that courage can be found when facing fear and self-doubt. He asks, "What's the courage needed in this moment?" Recognizing the courage needed to beat fear is often the start of becoming brave. Kyle talks about being intentional, having a purpose, being curious and open, taking risks, and being selfless. He emphasizes that these qualities come out when people decide to confront their fears and tackle challenges directly. These traits enable people to take responsibility, direct their actions, and embrace the unknown. Most notably, he mentions, "The fastest way to bring courage into your world is to accept what is."Looking AheadKyle reminds listeners of the bridge between courage and unlearning. “We must unlearn that fear is the only way to design our lives,” and choose to see life through a lens of courage instead, he shares.ResourcesKyle Hermans on the Web | LinkedIn | Twitter
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Jul 19, 2023 • 35min

The Art of Decision Making: Unpacking the Uncertainty Project with Kyle Byrd

Kyle Byrd is a seasoned product strategy and uncertainty leader with a background in industrial design. He was the former Head of Product at Atlassian, where he led the product strategy for Jira Align, a leading enterprise agile planning software. He is also the founder of the Uncertainty Project, a community initiative aimed at exploring decision-making models to manage uncertainty. In this episode of the Unlearn Podcast, Kyle joins Barry O’Reilly to share his unique perspective on embracing uncertainty and problem-solving, drawing from his experiences in transitioning from hardware to software products. He discusses the importance of deep domain expertise and the value of diverse perspectives in decision-making processes.An Unconventional FoundationKyle shares his journey from industrial design to software product management "I'm forever thankful that I got an art degree in college, which was industrial design. It really forces you to unlearn that there is a right answer in a very uncomfortable way," he says. Kyle's unique perspective on problem-solving has shaped his career, leading him to view the world from a "problem to problem perspective" rather than an "answer to answer perspective." This mindset has been instrumental in his work, particularly in his transition from hardware to software, where he found the flexibility to match solutions to problems. His passion for customer engagement and problem-solving was evident during his time at Agile Craft, a startup that was later acquired by Atlassian and transformed into Jira Align, Atlassian's fastest-selling product. "Product management is one of those worlds where it is all about finding problems, finding fixes, unlocking the next problem,” Barry adds, “and it’s an endless iteration of that.”The Art of Business, Choices, and WarBeing deeply invested in a problem is crucial to find its solution, Kyle shares. During his transition from a hardware-focused role to a software-focused one, Kyle found himself becoming "hyper obsessed" with understanding why organizations work the way they do. This obsession led him to spend his weekends reading and learning about organizational structures and decision-making processes. Growing up in a military town and being fascinated by the structure of large organizations like the military, he found that many models and techniques used in business have their roots in military strategies. Concepts like wargaming, scenario planning, and Commander’s Intent have found their way into business strategy and decision-making, particularly in large, complex organizations.Looking AheadKyle shares his excitement about the future of The Uncertainty Project, particularly in translating the theoretical aspects of decision-making under uncertainty into practical applications that can impact the way people work and make decisions. He encourages listeners to engage with the content on The Uncertainty Project's website and to think about how the concepts discussed can be applied within their own organizations.Read full show notes at BarryO'Reilly.comResourcesKyle Byrd on the Web | LinkedIn

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