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May 1, 2023 • 59min

Ep. 132 - Reputation Management: Theory Vs. Practice (Panel + Audience)

In this episode: Dr. Jeremy Lucabaugh, Tom Bradshaw, Dr. Martha Grajdek, Nic Krueger, Maria Valles, Aaron Helton, LindaAnn Rogers, Lee Crowson.   Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events     Reference: Murray, K., & White, J. (2005). CEOs’ views on reputation management. Journal of Communication Management, 9(4), 348-358.
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Apr 24, 2023 • 51min

Ep. 131 - Social Media Reputation Impact for Organizations (Panel + Audience)

In this episode:  Tom Bradshaw, Nic Krueger, and LindaAnn Rogers. Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References: Lee, Y., Cho, S. Y., Sun, R., & Li, C. (2021). Public responses to employee posts on social media: the effects of message valence, message content, and employer reputation. Internet Research, 31(3), 1040-1060.   Schaarschmidt, M., & Walsh, G. (2020). Social media-driven antecedents and consequences of employees' awareness of their impact on corporate reputation. Journal of Business Research, 117, 718-726.
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Apr 17, 2023 • 55min

Ep. 130 - Employer Brand Attractiveness on Candidate Intention to Apply (Panel + Audience)

In this episode: Dr. Arieana Thompson, Tom Bradshaw, Nic Krueger, Dr. Martha Grajdek, LindaAnn Rogers, and Lee Crowson. Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References Carlini, J., Grace, D., France, C., & Lo Iacono, J. (2019). The corporate social responsibility (CSR) employer brand process: integrative review and comprehensive model. Journal of Marketing Management, 35(1-2), 182-205.   Herzberg, F. (1964). The motivation-hygiene concept and problems of manpower. Personnel Administration, 27(1), 3–7.   Leekha Chhabra, N., & Sharma, S. (2014). Employer branding: strategy for improving employer attractiveness. International Journal of Organizational Analysis, 22(1), 48-60.   https://finance.yahoo.com/news/google-fires-27-massage-therapists-104418861.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZW50cmVwcmVuZXVyLmNvbS8&guce_referrer_sig=AQAAAAsbt4ZVYOQMKrvwmG7LyqWs2nsXp-KgRRdQsCwKodrEMuPgR-bsZsadtzYn2rpmz7WMZL9js6xoi3sRnzbLCLufI973e8whKEYBmySFQfwRYEKzUSeIcHV2D0Zt3r59nbpFrKaayhPsHV1VUdAZeYuLwA000XXWBaI1_CefgTI5
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Apr 10, 2023 • 59min

Ep. 129 - The Weight of Customer Experience Through Business Reviews (Panel + Audience)

In this episode: Dr. Jeremy Lucabaugh, Tom Bradshaw, Rich Cruz, Dr. Martha Grajdek, LindaAnn Rogers, Lee Crowson, Eva Simone, and Imani Nakyanzi. Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References   Bilgihan, A., Kandampully, J., & Zhang, T. (2016). Towards a unified customer experience in online shopping environments: Antecedents and outcomes. International Journal of Quality and Service Sciences, 8(1), 102-119. Jain, R., Aagja, J., & Bagdare, S. (2017). Customer experience–a review and research agenda. Journal of Service Theory and Practice, 27(3), 642-662.   Karakaya, F., & Barnes, N. G. (2010). Impact of online reviews of customer care experience on brand or company selection. Journal of Consumer Marketing, 27(5), 447-457.
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Apr 3, 2023 • 54min

Ep. 128 - How to Spring Clean and Maintain, with Exciting Historic Examples! (Panel + Audience)

In this episode: Dr. Jeremy Lucabaugh, Tom Bradshaw, Dr. Martha Grajdek, LindaAnn Rogers,  Lee Crowson, Eva Simone, LindaAnn Rogers. Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References Lee Cooke, F. (2003). Maintaining change: the maintenance function and the change process. New Technology, Work & Employment, 18(1), 35–49. https://doi-org.ezproxymso.helmlib.org/10.1111/1468-005X.00109   Melcher, A., Acar, W., DuMont, P., & Khouja, M. (1990). Standard-maintaining and continuous-improvement systems: Experiences and comparisons. Interfaces, 20(3), 24–40. https://doi-org.ezproxymso.helmlib.org/10.1287/inte.20.3.24
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Mar 27, 2023 • 57min

Ep. 127 - Why Your New Year’s Resolution Didn’t Work: How to Finally Overcome that Workplace Challenge with Workplace Habits (Panel + Audience)

In this episode: Dr. Destinee Prete, Tom Bradshaw, Dr. Martha Grajdek, Dr. Arieana Thompson, LindaAnn Rogers, Cam Dunson, Lee Crowson, Eva Simone, and Imani Nakyanzi.   Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References Inc: https://www.inc.com/marla-tabaka/why-set-yourself-up-for-failure-ditch-new-years-resolution-do-this-instead.html   People: https://people.com/health/average-american-tried-and-failed-at-2020-new-years-resolutions-study/   Statisticbrain: https://www.statisticbrain.com/new-years-resolution-statistics/   Statistic Brain Research Institute: https://www.statisticbrain.com/new-years-resolution-statistics/   https://www.indeed.com/career-advice/career-development/working-habits   https://www.verywellmind.com/why-new-years-resolutions-fail-6823972
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Mar 20, 2023 • 59min

Ep. 126 - Re-engaging and Refreshing Your Team (Panel + Audience)

In this episode: Dr. Jeremy Lucabaugh, Tom Bradshaw, Dr. Arieana Thompson, Maria Valles, Lee Crowson, Brendan Grech, LindaAnn Rogers Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References Bakker, A. (2008). Building engagement in the workplace. In The peak performing organization (pp. 96-118). Routledge.
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Mar 13, 2023 • 57min

Ep. 125 - Refreshing Job Positions and Outdated Roles (Panel + Audience)

In this episode: Dr. Destinee Prete, Tom Bradshaw, Dr. Arieana Thompson, Dr. Martha Grajdek, Maria Valles, Lee Crowson, LindaAnn Rogers, Campbell Dunson Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References   https://www.forbes.com/sites/marissaperetz/2018/06/13/the-job-description-is-obsolete/?sh=57471ada75b8 https://hbr.org/2021/12/its-time-to-rethink-job-descriptions-for-the-digital-era   https://blog.ongig.com/job-descriptions/funny-job-descriptions/   https://www.shrm.org/hr-today/news/hr-magazine/winter2020/pages/updating-job-descriptions-during-the-pandemic.aspx
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Mar 6, 2023 • 56min

Ep. 124 - Spring Cleaning in the Workplace: Refreshing Outdated Processes (Panel + Audience)

In this episode: Dr. Jeremy Lucabaugh, Tom Bradshaw, Cam Dunson, Laura Jordan, Brendan Grech, Maria Valles, LindaAnn Rogers, Imani Nakyanzi.   Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   References:   https://www.deployyourself.com/leadership-management/outdated-processes-organisation-change-remove/   Innovative employers abandoning outdated management structure. (2014, April 8). Employee Benefit News [web content]. https://link-gale-com.ezproxymso.helmlib.org/apps/doc/A388851980/ITBC?u=mlin_s_masscomm&sid=ebsco&xid=2b311d59   Wasson, C. (2018). SE management is not SE core competency: Time to shift this outdated, 60‐year‐old paradigm. INCOSE International Symposium, 28(1), 971-994.   Workers stuck with outdated technology feel frustrated, less productive. (2018, September-October). Corporate Board, 39(232), 28. https://link-gale-com.ezproxymso.helmlib.org/apps/doc/A554907263/ITOF?u=mlin_s_masscomm&sid=bookmark-ITOF&xid=c176cc2c
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Feb 27, 2023 • 58min

Ep. 123 - Prioritizing Personal and Professional Growth through Knowledge Transfer in Learning Organizations (Panel + Audience)

In this episode: Dr. Jeremy Lucabaugh, Tom Bradshaw, Cam Dunson, Eva Simone, Bijou Attey, Maria Valles, Dr. Martha Gradjek, LindaAnn Rogers, Imani Nakyanzi, Amanda Klawiter.   Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events   Reference Zackarias, A. J., Bond-Barnard, T. J., & van Waveren, C. C. (2022). Improving knowledge transfer processes to address skills and knowledge gaps between senior and junior staff in engineering projects. South African Journal of Industrial Engineering, 33(4), 147–164. http://www.scielo.org.za/pdf/sajie/v33n4/11.pdf

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