I spoke with Jeff Lenning, the President of Excel University, a company that provides online Microsoft Excel training. We discussed the benefits of mastering Excel, common mistakes users make, time-saving tips every user should learn, and the effect of generative AI on the application.

I spoke with Joe Longtin, the Vice President of Customer Success, and Michael Okerlund, CEO at Cloud Court, the developer of Gibson Testimony Intelligence, an artificial intelligence-powered software platform that helps lawyers analyze and respond to court testimony in real time. We discussed how testimony intelligence differs from other litigation-related technologies for e-discovery, matter management, or trial presentations.

I spoke with Ramin Karbalaie, the Founder and CEO of NAIX, a software application designed to automate redaction and pseudonymization of large document sets with AI. We discussed how anonymization tools help organizations manage privacy restrictions and why interest in redaction has changed as privacy laws have become more prominent.

I spoke with Jonathan Stark, the Principal of the Stark Ops Group, a consulting firm dedicated to helping legal non-profits, small law firms, and corporate legal teams operate more efficiently and effectively.  We discussed trends shaping the future of legal operations and how generative AI is affecting the legal industry.

I spoke with Greg Ward, the Founder and Co-Managing Member of the Ward Law Group, a personal injury firm with offices in Miami, Orlando, and New York. We discussed the best practices for growing a personal injury practice, how law firm founders balance personal growth with their law firm's success, and ways that technology is changing the practice of law.

I spoke with Craig Robrock, the Assistant General Manager at The Wyoming Inn. We discussed the secret to taking advantage of a hotel's natural environment, how guest preferences have changed, and best practices for encouraging team members in various roles to collectively support a vacation property’s mission.

I spoke with Jody Glidden, the Founder and CEO of Postilize, a company leveraging generative AI to support business development for lawyers, accountants, and professional services firms. We discussed pitfalls that legal services providers should avoid in marketing, how the type of professional service that one provides affects the approach to marketing and business development, and ways that generative AI is affecting marketing and selling professional services.

In this 29th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed ILTACON 2024, the practical application of generative AI, and creating new opportunities.

I spoke with Debbie Foster, CEO of Affinity Consulting, Jen Sherman, Chief Operating Officer at CARET, and Laura Wenzel, Global Marketing and Insights Director at iManage. The three companies are part of a consortium that supported The Changemakers Report: How Midsize Law Firms Are Achieving Growth Through Adaptation, featuring the perspectives of 30 law firm leaders.

What a fun and informative mixtape from #ILTACON2024, featuring Susana Branum, Director of Marketing, Opus 2, David Cambria, Managing Director - Legal Business Advisory, Epiq, Aaron Crews, Chief Innovation Officer, UnitedLex, Mike Fouts, Global VP, Sales & Marketing, ShareFile, Ross Guberman, CEO, BriefCatch, David Horrigan, Discovery Counsel & Legal Education Director, Relativity, Todd Miller, CEO, TRE, Beth Patterson, Director, ESP Connect, Joshua Schnoll, VP, Marketing, Everlaw, and Beau Wysong, SVP, Global Marketing, Opus 2.