The 360 Experience

Tim Braheem Interviews Justice RobertsIn this episode, Tim interviews Justice Roberts. Justice is a Founder and Mortgage Advisor at Renown Mortgage. He entered the mortgage industry in 2012 as a loan officer assistant and began originating full-time in 2015. Over the years, he has steadily grown his loan production, reaching $103 million in 2021 and on pace for $60 million in 2024. Justice specializes in residential mortgages for self-employed individuals, especially those with higher net worth and complex financial situations. His core values are service and communication. Justice strives to solve problems and educate his clients on the best possible solutions for their needs. He shared that one of his proudest moments was helping a business owner and veteran couple qualify for their dream home in just 8 days, despite market challenges and higher interest rates.You Will Learn: What you should be doing right now if you are a mortgage broker.The importance of managing time and processes now in preparation for a refi boom.A script to use to help a lower income borrower pivot to a higher rate solution.Why you should consider your life planning success as equally important to your business planning.The importance of spending time with yourself and searching for what you need for yourself.Who is Justice Roberts?At 31 years old and Justice a grateful husband to Brittney for 10 years and father to four wonderful children: Shiloh, Jonah, Samson, and Joshua (all boys). Coming from a large family with two parents, one older sister, and ten younger siblings, family time is incredibly important to Justice. He shared that, being a dad has always been his greatest joy. Justice has a strong interest in economics, a deep love for people, a passion for coaching, and a profound love for God, greatly influenced by his dad, who is a pastor. Outside of work, I enjoy playing acoustic guitar and singing, playing poor golf occasionally, and staying active in various sports.Link to purchase Power vs. ForceLink to Purchase The Surrender ExperimentLink to purchase Letting Go Brought to you by The Loan Atlas theloanatlas.com

Tim Braheem Interviews Shant BanosianShant Banosian is Guaranteed Rate's #1 Loan Officer 9 years running, and the #1 Loan Officer nationwide 6 years running, with over 35,000 closed units and $10 billion in funded loans throughout his 20 year career. He has consistently been recognized for his high level of production, superior customer service and expert industry knowledge. He has been featured on Mortgage Professional America's Mortgage Global 100 list for 2020, 2021, and 2022 and is licensed in all 50 states.You Will Learn: What you should be doing right now if you're only closing 1-2 loans per month. The importance of overcoming call reluctance and refining your phone presentation skills.Why being easy to get ahold of can be a game changer for your business.How to develop likability and trust early on with your new clients and referral partners.The importance of being a mentor, advisor, and coach for clients and partners in this market.Who is Shant Banosian?Shant's goal is to simplify the mortgage process for his customers and make the home loan process easy to navigate. He and his team thoroughly educate their borrowers throughout the mortgage transaction, so they fully understand their options and feel comfortable with their chosen loan program. He also puts his clients ahead of the competition through his ability to close loans in record time.Shant graduated from Bentley University with a Bachelor of Science degree. He grew up in Watertown, MA, and currently resides in Belmont with his wife and three daughters. Community involvement is a very important part of Shant's personal and professional life, and he is extremely proud of his Massachusetts upbringing. He is also heavily involved with Boston Children’s Hospital, The Greater Boston Food Bank and the Guaranteed Rate Foundation.Brought to you by The Loan Atlas theloanatlas.com

Tim Braheem Interviews Robert CoomerWith over 25 years of experience, Robert Coomer has become a prominent and influential figure in the mortgage industry. His passion for delivering a stress-free and high-quality mortgage experience has been the driving force behind his successful career.You Will Learn: How to maintain strong relationships with people contributing to your business.The importance of building a memorable experience for your clients to keep them coming back.How to use being a referral partner's second choice as a way to show your value.The importance of having the right mindset to navigate difficult times in your business. The importance of knowing how to structure difficult loans. Who is Robert Coomer?Robert Coomer is an incredible loan originator based in Las Vegas, Nevada. Robert's previous success in the mortgage industry was marked by a team of humble, empathetic, and approachable loan officers, processors, and support staff. Now serving as the Executive Vice President (EVP) at Citywide Home Mortgage, this legacy of expertise and dedication to client service continues, where the goal remains to listen twice as much as they speak and prioritize service above all.Under Robert's leadership, the company has perfected its approach to delivering exceptional service and innovative solutions to clients. From humble beginnings to its current status as a leading mortgage lender, Citywide's journey is a testament to its commitment to excellence.Brought to you by The Loan Atlas For more information on how to join the largest community of like-minded originators, visit theloanatlas.com

Sam Rosenblatt, a renowned Mortgage professional, shares tactical strategies for workflow optimization in the mortgage industry. Topics include: goal setting, leveraging hires for productivity, servicing specific market segments, CRM maintenance, increasing loan volume, and strategies for success in the industry.

Tim Braheem Interviews Tom BlattauThomas Blattau brings a wealth of knowledge to the real estate and mortgage industry. With over 15 years of experience in mortgages, 10 years in real estate, and 15 years in inventing in real estate ventures. Insights of every side of the transaction has helped shape him into an expert in the industry. His latest venture is a Regional Vice President with Leader 1 financial. You Will Learn: What you need to do to deepen your connection with Realtors right now.The three entities you should be angling your sales to in this market.The common denominators of successful originators in today's market. A method to access a realtor's ability to refer you business.How to use DISC Personality traits to refine your sales presentation.Who is Tom Blattau?Since moving to Tampa in 2005, Thomas has made lots of friends playing sports. From softball, to volleyball, to basketball, to golf, there is always something active and competitive that grabs his attention. In 2010, he met his wife playing softball. In 2014 they were blessed with a son, named Maddox. Now he enjoys spending quality time with his family at Maddox’s sporting events. Over the past 5 years, Thomas has really jumped back into competitive golf and is currently running a yearly tournament for the mortgage industry called the MIV cup. It is a special time each year to do something he loves and yet engage with some of top professionals in the industry. Brought to you by The Loan Atlas theloanatlas.com

Tim Braheem Interviews Steve DorfmanTim sits down with Steve Dorfman. Steve was the Chief Experience Officer for Apex Home Loans and is now the head of community for The Loan Atlas. With a long history of working in customer service, Steve brings an incredible attention to detail to all aspects of the customer journey. While with Apex, Steve led the charge in elevating their Net Promoter Score (NPS) to a sustained high of 96. In addition, he was instrumental in implementing internal changes which earned Apex the designation of “Best Place to Work” in Washingtonian Magazine, The Washington Business Journal, and The Washington Post.You Will Learn: How to turn a negative customer experience into a net positive Four elements to turn a new prospect into an advocate for your businessThe difference between meeting and anticipating consumer needs The importance of communication to get repeat business and referralsThe importance of positive feedback in fostering employee successWho is Steve Dorfman?Transitioning from the hospitality industry in 1995, Steve Dorfman spent the next 11 years selling Acuras. Acutely aware of the long-standing stigma associated with car salesmen, Steve entered the business at age 23 determined to elevate the profession by intentionally crafting thoughtful and remarkable experiences for his prospects and clients. His unwavering commitment to a customer-centered process paid off: Steve earned "Salesman of the Year" seven years in a row, maintained a six-figure income from a 35-hour workweek, and achieved a Customer Satisfaction Index rating in the top 1% nationally. He worked by appointment only, with repeat clients and referrals accounting for 70% of his business. More than two decades later, Steve’s best practices are still taught by corporate trainers. Steve and his wife, Maggie, live in Maryland (just outside of Washington, DC) with their two children. During the summer, they enjoy gathering with family and friends on their ski boat at Lake Anna in Virginia.Brought to you by The Loan Atlas theloanatlas.com

Tim Braheem Interviews Josh MettleTim sits down with friend and colleague Josh Mettle, to discuss how originators can best position themselves to partner with Realtors in light of the pending NAR buyer agent commission ruling. Josh is a hugely successful mortgage originator with 1.2 billion dollars in loans funded in his career.You Will Learn: What you need to do to be ahead of the curve in the NAR Ruling.Hacks on creating accountability for implementation.The winning marketing formula to drive new business opportunities.How to win the battle between your ears.The importance of gratitude in your business.Who is Josh Mettle?Josh Mettle is a distinguished member of The Loan Atlas Faculty and a division president at NEO Home Loans. With over 20 years of mortgage experience, Josh has dedicated his career to the mortgage industry. He is also a successful real estate investor, author, podcast host, and coach helping the industry understand how Physician Home Loans work. Brought to you by The Loan Atlas For more information on how to join the largest community of like-minded originators, visit theloanatlas.com

Tim Braheem Interviews Holly WaltherHolly Walther has been in the mortgage business for 25 years. In 2021 she funded over 500 units and 170 million in personal production. What's more impressive is that in 2023 she funded over 70 million in production. She has grown her business by developing substantial relationships with Real Estate agents and by managing her energy through cultivating balance in her personal and professional life. In this episode, she and our host Tim Braheem uncover what you need to be doing right now in light of the NAR ruling to achieve success and growth as an originator.You Will Learn: How to develop a value proposition with Realtors in today's competitive marketThe importance of developing your self worth with growing your businessWhy the fuel that you put in your body influences your business successHow to balance your personal life and goals with your businessThe power of authenticity and vulnerabilityWho is Holly Walther?Holly is a passionate mother of three boys and wife to her husband, a fire captain just outside of Atlanta. Holly’s 20 years of lending experience and 100 percent closing record of her pre-approved loans has earned her the recognition of being among the top five percent of mortgage bankers by the Mortgage Bankers of Georgia Association. She prides herself on exclusive concierge service, and systematic communication will keep clients informed and involved every step of the way ensuring a streamlined approval process. Holly’s team at Success Mortgage Partners focuses on honesty, integrity and a solutions-based approach to any challenge that might arise during the lending process. Brought to you by The Loan Atlas theloanatlas.com

Dr. Steven Tenenbaum, a seasoned medical practitioner, discusses proactive health screenings, benefits of concierge medicine, importance of blood markers and supplements, testosterone therapy, early detection of cardiovascular disease, and the distinctions between CT and MRI scans.

Tim Braheem Interviews Danny Horanyi Danny Horanyi brings over 20 years of mortgage experience and wisdom to this conversation with Tim. His innovative approach to his role as an originator and as a high level executive within the mortgage industry provide the listener with much to ponder and valuable insights in todays changing mortgage landscape.You Will Learn: Why every person on your team needs to be a lead generator and how to do itThe importance of the Perfect Loan ProcessWhat you need to do to have the confidence to ask for referralsWhy the mortgage professional of the future needs to offer a broad spectrum of valueThe three key moments of celebration on every loanWho is Danny Horanyi?Danny is a husband and father of two kids in San Diego, California. In his life and in business, Danny always emphasizes community and the spirit of friendship and care. At NEO Home Loans, Danny brings that spirit into the mortgage industry. Specifically noting that the loan closing is never the end of the relationship with a client; it’s the beginning. Danny loves guiding people on their journey towards financial freedom with a lifetime of advice. Outside of work, Danny is a board game enthusiast and a friend to many. His favorite place is sitting with friends by a fire pit with a bottle of wine and some great conversation.Brought to you by The Loan Atlas theloanatlas.com