The GTMshift

James Kaikis
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Oct 9, 2025 • 33min

Designing Customer-Centric GTM Strategies with Lexi Bohonnon

James Kaikis speaks with Lexi Bohonnon, Chief Revenue Officer at Roam, about how a solutions mindset in leadership drives business impact. Lexi shares her journey from solutions engineering to senior leadership, emphasizing how solutions-oriented professionals are reshaping GTM strategies. She discusses the value of aligning teams, breaking silos, and focusing on consistent customer value. Lexi also highlights her work at Roam, where frictionless, self-guided buying experiences redefine customer empowerment and satisfactionJump into the conversation:(00:00) Welcome to the Episode(01:00) Lexi’s career journey: From IBM to Yext and Roam(07:20) The power of a solutions mindset in leadership(15:30) Real-life example: Turning around a difficult client relationship(21:45) Aligning teams and breaking silos with solutions thinking(28:00) Redefining go-to-market with self-guided buying experiences(35:10) The impact of monthly value models on customer engagementThis episode is sponsored by TestBox. Please visit www.testbox.com to learn more! This episode originally premiered on The New GTM Playbook. Watch the original: www.testbox.com/gtmWatch This Episode on YouTube: https://youtu.be/Irlw-fE3iJEFollow Lexi on LinkedIn: https://www.linkedin.com/in/lexi-bohonnon-818b4418/More from The GTMshift: www.gtmshift.comSubscribe to the newsletter: https://gtmshift.substack.com/Follow James on LinkedIn: https://www.linkedin.com/in/jameskaikis/
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Oct 2, 2025 • 42min

Everything’s Back on the Table: Why AI is Revolutionizing GTM with Craig Rosenberg

Craig Rosenberg from Scale Venture Partners reveals why AI is forcing a complete reinvention of go-to-market strategies. Learn how founders are rebuilding sales processes from scratch and why traditional GTM playbooks are now obsolete. Discover the revolutionary changes happening in buyer behavior, sales roles, and revenue efficiency.Jump into the conversation:(00:00) Welcome to the Episode(05:32) Why this GTM revolution is different(08:17) The Scale Summit “midlife crisis” moment(11:07) David Boskovic's complete sales process rebuild(26:09) The speed of AI implementation(28:35) How hands-on should executives be?(33:00) Revenue per employee revolution(38:53) What will still be true in five years?This episode is sponsored by TestBox. Please visit www.testbox.com to learn more! Watch This Episode: https://youtu.be/E_qgfUZgwgUFollow Craig on LinkedIn: https://www.linkedin.com/in/craigrosenberg/More from The GTMshift: www.gtmshift.comSubscribe to the newsletter: https://gtmshift.substack.com/Follow James on LinkedIn: https://www.linkedin.com/in/jameskaikis/
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Sep 25, 2025 • 41min

Back to Basics: Why GTM Fundamentals Beat the Latest Trends with Bart Fanelli

Bart Fanelli shares how operational discipline and Go-To-Market fundamentals drove hyperscale at Splunk and OutSystems. Learn why going back to basics beats chasing the latest trends in this engaging conversation about sustainable go-to-market strategies.Jump into the conversation:(00:00) Welcome to the Episode(02:19) Hyperscale journey: Growth at Splunk and OutSystems(05:05) Why companies avoid fundamentals(13:51) Full lifecycle teams at Splunk(25:13) The board-to-ground level disconnect(32:07) AI and the future of go-to-marketThis episode is sponsored by TestBox. Please visit www.testbox.com to learn more!Watch This Episode: https://youtu.be/keM9YTDkoeIFollow Bart on LinkedIn: https://www.linkedin.com/in/bartfanelli/ More from The GTMshift: www.gtmshift.comSubscribe to the newsletter: https://gtmshift.substack.com/Follow James on LinkedIn: https://www.linkedin.com/in/jameskaikis/
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Sep 18, 2025 • 40min

GTM Engineering, RevOps, and the AI-Savvy Chief Revenue Officer with Jordan Crawford

Jordan Crawford, a go-to-market engineer and founder, dives into the distinction between go-to-market engineering and RevOps, emphasizing how bespoke data can create invaluable data moats. He discusses the importance of building permissionless value propositions that deliver immediate benefits and introduces the systems of intelligence framework to enhance operational efficiency. Looking ahead, Jordan outlines the evolving role of the Chief Revenue Officer in the AI age, comparing them to conductors who utilize data and question for strategic insights.
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Aug 5, 2025 • 37min

The Death of the Traditional GTM Playbook with Brett Queener

Brett Queener, architect of the original Salesforce GTM playbook, explains why traditional go-to-market strategies are dead and how AI agents are creating the biggest opportunity for solutions professionals in decades. As Managing Director at Bonfire Ventures, Brett shares insights from both building the first SaaS playbook and now investing in the companies that will replace it.Jump into the conversation:(00:00) Welcome to the Episode(00:55) Brett’s journey from Salesforce to AI-first investing(08:25) The moment Brett realized the old playbook was obsolete(16:28) Why user interfaces are disappearing(19:28) Why Solutions Engineers will become the new Account Executives(31:30) How Bonfire Ventures is betting on vertical AI solutionsThis episode is sponsored by TestBox. Please visit www.testbox.com to learn more!Watch the Episode on YouTube: https://youtu.be/6ODnZP_7gBQFollow Brett on LinkedIn: https://www.linkedin.com/in/brettqueener/ More from The GTMshift: www.gtmshift.comSubscribe to the newsletter: https://gtmshift.substack.com/Follow James on LinkedIn: https://www.linkedin.com/in/jameskaikis/

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