
Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Improvement Learning, Improved.
Latest episodes

Oct 5, 2023 • 26min
GA 496 | How to Handle Employee Suggestions with Kyle Brady
This week's guest is Kyle Brady. Ron and Kyle discussed suggestion boxes, how to handle suggestions that aren't accepted, and how to get started with your own suggestion program. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
Kyle's quote (4:01)
His background (5:13)
About Kyle's continuous improvement program (6:27)
How employees submit ideas (10:46)
Communication and feedback (13:42)
Their future state (15:49)
Examples (18:33)
The hardest part of this initiative (20:11)
How Kyle handles disappointment when an idea isn't chosen (20:38)
Kyle's advice for where to start (23:19)
Podcast Resources
Right Click to Download this Podcast as an MP3
Gemba Academy: Simple Kaizen Part 1 Video
Gemba Academy: Simple Kaizen Part 2 Video
Kyle on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Do you have a suggestion box at work? How does your employer handle and/or process those ideas?

Sep 28, 2023 • 27min
GA 495 | Finding and Retaining the Right Talent with Kerry L. Bass
This week's guest is Kerry L. Bass. Ron and Kerry discussed company culture, employee engagement, finding and retaining the right talent, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote Kerry likes (2:13)
His background (2:42)
About employee engagement (4:07)
About the employee-employer relationship (5:50)
An example (8:01)
Introverts vs. extroverts (11:23)
The role of company culture (13:23)
Building a balanced and diverse team (15:15)
Finding and retaining the right talent (16:01)
Technological solutions in elections (23:02)
Practical advice for hiring managers and job applicants (23:27)
Podcast Resources
Right Click to Download this Podcast as an MP3
Kerry on LinkedIn
Kerry's Website
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
How do you/would you go about finding and retaining the right talent?

Sep 21, 2023 • 36min
GA 494 | TWI and the Training Timetable with Brandon Brown
This week's guest is Brandon Brown. Ron and Brandon discussed TWI, training timetables, and what it means to live a life you're proud of. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote Brandon likes (3:37)
His background (4:38)
What TWI is (7:17)
All about the training timetable (9:51)
The resulting decrease in turnover, and increase in supervisor stability (19:48)
What the "dash" on our tombstones represents (25:23)
How much even the words "How are you?" mean (29:50)
Podcast Resources
Right Click to Download this Podcast as an MP3
GA 109 | How to Leverage Toyota Kata with Brandon Brown
GA 188 | How to Understand the Components of Kata with Brandon Brown
GA 189 | How to Use Kata in Healthcare with Brandon Brown
GA 212 | How to Combine TWI, Kata, and a Kaizen Event with Brandon Brown
Brandon's Website
Brandon on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
What would you hope defines your tombstone"dash" when you look back on your life?

Sep 14, 2023 • 47min
GA 493 | Dealing with Fear with John Knotts
John Knotts, an expert on fear and scientific thinking, discusses why fear exists and how continuous improvement can help overcome it. Topics include professional fear, the relationship between worry and fear, facing fears of swimming and public speaking, and the benefits of being prepared. The podcast also explores how scientific thinking can help deal with fear and the importance of continuous improvement in overcoming fear of change.

Sep 7, 2023 • 41min
GA 492 | Better Metrics for Better Management with Mark Graban
This week's guest is Mark Graban. Ron and Mark discussed process behavior charts, the importance of good metrics, the Red Bead Experiment, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The (often misquoted) quote Mark likes (2:22)
Mark's background (8:02)
What a process behavior chart is (15:40)
Where "Better Metrics for Better Management" comes from (10:25)
Mark's thoughts on what kind of metrics are preferable (23:56)
An example (25:11)
What the Red Bead Experiment is and why it matters (28:25)
Whether Mark has experienced any pushback (33:47)
Podcast Resources
Right Click to Download this Podcast as an MP3
Mark's Website
The Mistakes that Make Us
Mark on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
How do you view metrics? Are some better or more reliable than others?

Aug 31, 2023 • 37min
GA 491 | What Leads to High Morale with Kerrie Jordan
This week's guest is Kerrie Jordan. Ron and Kerrie discussed upskilling, what it means to have a "flexible work schedule," improving morale, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote they like (2:58)
Her background (4:54)
An example (7:25)
What the Voice of Manufacturing Worker Report is about (9:11)
How we can improve morale (11:30)
What "flexible work schedule" means in manufacturing (15:18)
What the future of work looks like (18:03)
The importance of upskilling (23:57)
Kerrie's final words of wisdom (32:24)
Podcast Resources
Right Click to Download this Podcast as an MP3
Kerrie on LinkedIn
Report Downloads
Epicor
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
How do you/would you approach upskilling?

Aug 24, 2023 • 36min
GA 490 | What’s Broken About Work with David Henkin and Thomas Bertels
This week's guests are David Henkin and Thomas Bertels. David and Thomas talked about co-authoring their new book, "Fixing Work," how attitudes around work and the workplace have changed, the role of mastery, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote they like (2:58)
Their backgrounds (4:01)
How it works when two people write a book (6:35)
What's "broken" about work (9:50)
How the perception of work has changed over the generations (12:23)
Their thoughts on working remotely vs. in an office (16:41)
The potential benefits and dangers of AI (19:04)
Their advice for designing and improving work (23:51)
The role of mastery (27:40)
Their parting thoughts (31:38)
Podcast Resources
Right Click to Download this Podcast as an MP3
David on LinkedIn
Thomas on LinkedIn
Purpose Works Consulting on LinkedIn
Thomas on Twitter
Purpose Works on Twitter
David on Instagram
David on Facebook
Purpose Works Consulting
David's Website
Fixing Work
Designing Work Newsletter
The MOJO Survey
The Work Matters Podcast on YouTube
The Work Matters Podcast on Apple Music
The Work Matters Podcast on Spotify
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
In your opinion, how are attitudes around work and the workplace changing?

Aug 17, 2023 • 32min
GA 489 | Understanding the Way We Think with Gerald J. Leonard
This week's guest is Gerald J. Leonard. Ron and Gerald covered a lot of interesting topics including Gerald's personal health journey, brain science, being a musician, and the power of affirmations. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
Gerald's favorite quote (3:17)
His background (4:06)
How his bass playing helped his recovery (8:45)
His relationship with lean (11:53)
The brain science behind thinking subconsciously (16:08)
How Gerald uses affirmations (22:02)
"Drifting" AND having clear direction (27:29)
Podcast Resources
Right Click to Download this Podcast as an MP3
Free Resource for GA Podcast Listeners
A Symphony of Choices Pre-Order
Gerald's Website
Gerald on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Do you use affirmations?

Aug 10, 2023 • 34min
GA 488 | Learning to Manage People with Summer Davies
This week's guest is Summer Davies. Ron and Summer discussed the importance of trust, working remotely, addressing micromanaging, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
Summer's favorite quote (2:24)
Her background (3:16)
What to do when someone is hard to work with (5:03)
Why you have to start with trust (9:23)
A personal anecdote about the space shuttle (10:53)
Her connection between middle and frontline managers (12:35)
Whether an expert accountant or an expert manager is better (15:24)
Addressing micromanaging (19:42)
Working from home versus the office (23:13)
Her thoughts on AI (26:31)
The role of personality types (28:04)
Turning around the disengaged workforce (29:31)
Podcast Resources
Right Click to Download this Podcast as an MP3
LeaderShop
Summer on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Have you ever been micromanaged? How did you deal with it?

Aug 3, 2023 • 42min
GA 487 | Picture Yourself a Leader with Elisabeth Swan
This week's guest is Elisabeth Swan. Ron and Elisabeth discussed her book, "Picture Yourself a Leader," the actions we take as leaders, building habits, and more. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote that inspires Elisabeth (2:24)
Her background (4:45)
About the drawings in her book (8:10)
Why she wrote it (10:15)
What it means to consider your actions (16:19)
Speaking thoughtfully (21:42)
Her final thoughts (39:20)
Podcast Resources
Right Click to Download this Podcast as an MP3
Picture Yourself a Leader on Amazon
Elisabeth's Website
Just-in-Time Cafe
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Do you consider yourself a leader? Why or why not?
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.