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Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
GA 528 | The Danger of Automating Broken Processes with Matthew Townsend
May 16, 2024
28:31
This week’s guest is Matthew Townsend. Ron and Matthew discussed what a broken process looks like, what happens when you automate waste, how to identify and remove it, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
- Matthew’s favorite quote (3:09)
- His background (3:54)
- Defining a “broken” process (8:28)
- Examples in manufacturing (13:58)
- The other issues that surface when you automate waste (17:30)
- Tips for identifying and removing automated waste (19:57)
- Specific mapping techniques for a front office environment (22:07)
Podcast Resources
- Right Click to Download this Podcast as an MP3
- Matthew on LinkedIn
- Sparc Engineers
- Sparc Engineers on LinkedIn
- Sparc Industries on Instagram
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