Fintech Confidential

In this episode of Fintech Confidential, host Tedd Huff and guest Kevin Olson, the Payments Professor, discuss fast payment systems like FedNow and RTP (Real-Time Payments). They cover how these systems are useful for immediate needs, such as paying bills quickly when time is critical.The discussion highlights how faster payments can make everyday financial activities easier and more secure for both consumers and businesses. Kevin points out that these systems are not just for emergencies; they also help businesses handle money more efficiently during regular operations.They also address common misunderstandings, such as the misconception that FedNow acts as a digital currency, which it does not. Instead, it's a system designed to speed up transactions securely and reliably.Lastly, the talk turns to the importance of understanding new payment technologies. Kevin emphasizes that proper knowledge and use of these technologies are crucial in preventing fraud and ensuring everyone benefits from the advancements in payment systems. This episode offers clear insights into how new payment methods are improving how we manage money, focusing on accessibility and security.Key Highlights"Are Your Payments Up to Speed? Find Out Why It Matters!"Tedd and Kevin explain why quick payments are crucial, especially for urgent bills like rent and utilities, ensuring you don't fall behind in today's fast-paced world."Busting Myths: FedNow is NOT a Digital Currency!"Kevin clears up a common confusion about FedNow, emphasizing that it is a system for speedy transactions, not a new type of money."How Quick Payments Empower Small Businesses"Discover how technologies like RTP help small businesses manage their finances better by providing faster access to funds, which is essential for their growth."The Hidden Costs of Sticking to Old Payment Methods"Kevin discusses how older payment methods might be holding back efficiency, encouraging listeners to consider modern solutions that match today's speed of business."What Everyone Gets Wrong About Payment Speed and Fraud"Debunking myths, Kevin explains why faster payments don't necessarily mean increased fraud, pointing out the real factors that contribute to security risks."Can Fast Payments Save You Money?"Explore how using faster payment methods can reduce costs associated with late payments and inefficiencies in traditional banking."From Checks to Real-Time: How Payment Methods Have Evolved"Kevin gives a brief history of how payment methods have transitioned from checks to real-time systems, highlighting the benefits of staying current."Why Education is Key in the Payment Industry"They discuss the importance of understanding new payment technologies, not just for businesses but also for consumers to fully benefit from them."Do Faster Payments Mean Less Waiting for Everyone?"Learn about the community benefits of adopting new payment technologies, which promise less waiting time and more reliability."Cut Through the Jargon: Making Payments Understandable"Kevin talks about his role in simplifying complex payment terms and technologies, making them accessible to everyone without the technical speak.Takeways 1️⃣ Exposed! FedNow Isn't What You Think!Clearing up misconceptions, Kevin explains that FedNow is not a digital currency but a system designed to make payments faster.2️⃣ Unlock the Secret: Why Faster Doesn't Mean Riskier!"Kevin debunks the myth that quicker payment systems increase fraud, emphasizing that the real issue lies in understanding and utilizing the technology correctly.3️⃣ Stop Overpaying with Slow Payments – Here’s How!"Learn how adopting faster payment methods like RTP can save money by reducing costs linked to delays and outdated processes.4️⃣ Small Businesses Rejoice: Faster Payments Could Be Your Savior!"Explore how technologies like RTP and FedNow can drastically improve cash flow for small businesses, enabling them to operate more efficiently.5️⃣ Simplifying Payments: How to Make Sense of Financial Tech Speak"Kevin discusses his role in breaking down complex payment jargon, making the latest financial technologies accessible and understandable for everyone.Watch on Youtube. Links:Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersMPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftcHAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn how 600+ financial organizations have modernized their tech stack with LoanPro.Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at https://skyflowsecure.com Time Stamps:00:01:04 - https://under.io/ftc00:01:34 - Welcome to UNCUT00:02:17 - Meet The Payments Professor00:04:53 - The Evolution From ACH to FedNow00:08:21 - Navigating from Instant to Recurring Payments00:10:02 - Business Payments: Channel Jumping and Efficiency00:13:13 - Demand for Faster Payments and Its Implications00:31:39 - Directory Services and Confirmation to Payee00:32:06 - Friction and Fraud Prevention00:33:05 - Potential for Real-Time Merchant Payments00:35:12 - Immediate Settlements and Fraud Risks Challenges00:36:36 - Consumer Preferences00:38:57 - FedNow and Beyond00:51:54 - Addressing Fraud Education01:02:27 - Thoughts on Payment InnovationsThis is a Production of Diamond D3, Media ABOUT: Kevin Olsen: Kevin Olsen - "Payments Professor" AAP, APRP, CHPC, NCPFor the more significant part of the past two decades, Kevin has been managing the development and delivery of education services, including in-person classes, web conferences, and webcasts. Kevin develops programs, presentations, and articles designed to orient and educate financial professionals on various electronic payment topics. As the Payments Professor, Kevin brings enthusiasm and motivation to presentations. Viewing the world as a classroom, which is exemplified by the professor’s “edutainment” style of training, Kevin seeks to educate and inform everyone on the latest developments in the fascinating world of electronic payments.ed-u-tain-mint (noun\ When education is motivating, informative, and fun).Kevin Olsen is a certified AAP (Accredited ACH Professional), APRP (Accredited Payments Risk Professional), NCP (National Check Professional), as well as a certified NCP Instructor with additional computer network, database, and security settings. Over the past couple of decades, Kevin has been involved with product creation, design, implementation, education, and consulting for multiple platforms within remote deposit capture, ACH, and faster payments. Kevin has worked with financial institutions of all sizes in multiple countries to create products, services, departments, systems, teams, and results that help financial institutions become more productive, compliant, and secure.Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

In this episode, Tedd Huff and Colton Pond interview Joe Heck, the CEO of Happy Money. Happy Money focuses on personal lending and debt consolidation, aiming to help borrowers achieve their financial goals. They use personal loans to improve their financial situations. Joe shares insights on Happy Money's mission and their unique approach to lending, focusing on cash flow underwriting and differentiation in the market.Joe also discusses the importance of alternative data and the impact of credit unions as strategic partners. Happy Money partners with credit unions to deliver a member-centric experience, emphasizing the shift from transactional lending to building relationships with consumers. He highlights the role of technology in providing personalized experiences and the need for business agility.Joe shares his vision for the future of financing, including the potential of AI. He concludes by emphasizing the importance of optimizing infrastructure and focusing on the consumer to achieve Happy Money's mission of designing a happier way of lending..Five essential items you will take away. 1️⃣ Empowering Borrowers: Happy Money is dedicated to turning borrowers into savers by consolidating credit card debt into lower interest rate personal loans.2️⃣ Partnerships with Credit Unions: The company's strategic partnerships with credit unions provide a competitive edge and align the interests of consumers and financial institutions.3️⃣ Importance of Technology: Investing in technology and personalized experiences is crucial for delivering a member-centric experience in the lending industry.4️⃣ Future of Financing: Joe Heck discusses the potential of leveraging AI to personalize and simplify the customer experience in the future of financing.5️⃣ Optimizing Infrastructure: The importance of optimizing infrastructure to focus on customer-centric solutions and improve the overall lending experience.Key Highlights:Happy Money's Mission: Focus on helping borrowers become savers through personal lending and debt consolidation.Insights from the CEO of Happy Money, Joe Heck: Company's journey and approach to lending.Innovative Lending Approach: Utilizing cash flow underwriting and alternative data to personalize lending decisions.Partnerships with Credit Unions: Strategic alliances with credit unions to offer a member-centric experience and expand network partnerships.Empowering Borrowers: Transitioning from transactional lending to building ongoing relationships with borrowers.Investment in Technology: Leveraging technology to drive personalized experiences and improve financial well-being.Future of Financing: Exploring the potential of AI in personalizing and simplifying the customer experience.Optimizing Infrastructure: Emphasizing the importance of infrastructure optimization for customer-centric solutions.Empowerment and Financial Education: Highlighting the role of Happy Money in empowering consumers with knowledge and tools for better financial decisions.Member Success Stories: Discussing the impact of Happy Money's approach on the lives of over 300,000 members and their journey to financial freedom.Watch on YoutubeLinks:Happy MoneyWebsite: https://happymoney.com/Linkedin: https://www.linkedin.com/company/happy-money/Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupport Provided by:LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc Time Stamps:00:30 Introducing Fintech Confidential: Accrued Series01:21 Special Guest Joe Heck from Happy Money01:40 Overview of Happy Money's Mission and Impact02:34 Joe Heck's Journey and Leadership at Happy Money06:14 Creating a Happier Way of Lending08:07 The Evolution of Happy Money11:03 Focusing on Credit Card Debt Elimination13:21 Innovating in Personal Lending with Happy Money16:31 Underwriting Beyond FICO Scores21:23 The Role of Alternative Data in Lending23:35 Partnering with Credit Unions for a Competitive Edge24:04 Exploring Happy Money's Customer Alignment and Challenges25:22 The Simple Secret to Outstanding Customer Experience26:13 Expanding Happy Money's Capital Partner Network26:39 The Future of FinTech and Happy Money's Approach32:07 Innovating with AI: Happy Money's Strategic Vision40:34 Optimizing Infrastructure for Customer-Centric SolutionsThis is a Production of Diamond D3, Media ABOUT: Joe Heck: Joe Heck is CEO of Happy Money, a leading platform for unsecured lending in partnership with credit unions. Over the last four years, Joe has played a critical role in driving Happy Money’s growth, operations, product innovation, and long-term capital strategy for originations. Prior to his CEO appointment in 2023, he served as the Chief Operating Officer, overseeing risk, data science, operations, and customer experience. Now as CEO, he brings his unique combination of grit and creativity to steer the company through this next season and drive the team forward to create value for Happy Money’s stakeholders, partners, and consumers alike. Joe has a legacy of driving innovation and transformation within the lending industry as well as years of experience working with credit unions. Prior to joining Happy Money, Joe spent 15 years at CUNA Mutual Group (now TruStage) in various leadership roles, including leading product innovation to help financial institutions on their digital transformation journey. Joe implemented a lean startup culture to enable customer-centric product development, increasing development and go-to-market velocity. He also served as an advisor to the company’s venture arm, TruStage Ventures, in evaluating fintech partnerships specific to the credit union industry. Joe received his MBA from the University of Minnesota’s Carlson School of Business and has a Bachelor of Business Administration in Finance from Michigan State University. Joe and his wife Britta have two young children, Oliver and Lincoln, and reside in Grand Rapids, Michigan.Happy Money: Happy Money is designing a happier way of lending that helps borrowers achieve their goals and helps credit unions achieve greater impact. Our mission comes to life through our platform, which enables happier lending at scale by connecting consumers with financial institutions who keep their best interests at heart. Through this model, we also bring credit unions access to technology solutions, high-performing assets, and national reach to accelerate their impact on communities and help increase their strength and resilience.Backed by leading investors, Happy Money has helped over 300,000 borrowers since inception – working with community-focused lending partners to fund more than $6 billion in loans*. Visit happymoney.com to learn more.Tedd Huff: Tedd Huff is the Co-Founder of Voalyre and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

In this episode of "Accrued, a Fintech Confidential series presented by LoanPro, Tedd Huff and co-host Colton Pond sit down with Mike Dushane, the Chief Product Officer at Octane, to learn how getting loans for fun and recreational activities is becoming easier and more user-friendly. Mike has a rich background in the automotive and power sports industries. He shares how his passion and career have merged at Octane, leading to groundbreaking work in recreational financing. He explains Octane's mission: to streamline the loan process for customers looking to purchase RVs, motorcycles, and other recreational vehicles, making these dreams more attainable than ever before.Throughout the episode, the trio looks at the nuts and bolts of what makes Octane different. Mike highlights the company's close collaborations with dealers and manufacturers, ensuring that customers not only find the perfect vehicle but also secure financing in a smooth, hassle-free manner. This partnership model not only benefits customers but also strengthens the ecosystem around recreational vehicles, fostering a community of enthusiasts supported by accessible financing options.Mike shares his insights into how Octane's customer-centric approach sheds light on the importance of understanding and empathy in finance. By prioritizing the needs and experiences of their customers, Octane is able to offer personalized loan options that resonate with individuals' unique circumstances. This approach is not just about making sales; it's about building lasting relationships and supporting customers' lifestyles and passions.Looking to the future, the episode explores Octane's vision for continuing to innovate and improve the financing process. With a focus on leveraging technology and data, Mike discusses how Octane is constantly seeking new ways to enhance the customer experience, making it even easier for people to finance their recreational dreams. You will come away from this episode with a deeper understanding of how fintech is transforming the landscape of recreational financing. Through engaging stories and insightful discussions, Tedd, Colton, and Mike illuminate the exciting possibilities that lie ahead in making finance more accessible and aligned with the passions that drive us.Watch on YouTube.Key HighlightsMike's Automotive Background and Passion for Power Sports: Before joining Octane, Mike had extensive experience in the automotive industry and a personal passion for cars and power sports, which he brings to his role.The Importance of Team Success: Mike attributes Octane's success not to individual efforts but to the team's collective hard work and innovation.Octane's Approach to Lending: Octane initially focused on serving customers in the prime and near-prime segments, looking beyond traditional metrics to responsibly extend credit to those often overlooked by big banks.Customized Loan Offers: Utilizing alternative data and proprietary models, Octane can provide more personalized loan offers, often outperforming competitors by offering better terms or servicing customers they might decline.Technology Integration with Dealers and OEMs: Octane integrates its technology with dealer and OEM platforms, streamlining the loan application and approval process to enhance the customer experience and facilitate instant loan decisions.Data-Driven Collections Strategy: Octane employs a strategic approach to loan servicing and collections. It uses data to inform when and how to engage customers most effectively, aiming to enhance customer experience even in collections.Empathy in Collections: Beyond technology, Octane applies empathy in its collections approach, understanding customer situations to encourage repayment in a way that respects the customer's circumstances.Expansion into RV Lending: Recognizing the crossover interests of their customer base, Octane expanded into RV lending, adapting their lending approach to suit the different dynamics and needs of RV buyers.Compliance and Fair Lending Practices: Octane prioritizes compliance and fairness, using data and models vetted for bias to ensure equitable lending practices.Vision for the Future of Lending: Octane is focused on further personalizing the lending experience, leveraging data and technology to meet customers' individual needs more precisely and improve their purchasing journey.TakeawaysCustomer-Centric Financing: Octane focuses on creating a seamless, frictionless financing experience for customers looking to purchase recreational vehicles, including RVs and power sports vehicles. They use technology to simplify the loan process, making dreams more accessible for their customers.Partnerships Enhance Customer Experience: Through partnerships with dealers and OEMs (Original Equipment Manufacturers), Octane can offer more personalized and immediate loan options, enhancing the customer's overall buying experience.Empathy and Data-Driven Decisions: Mike Dushane emphasizes the importance of empathy in product development and decision-making at Octane. The company uses a combination of empathy and data to make better lending decisions and serve its customers more effectively.Future of Finance in Recreational Lending: Octane is exploring ways to personalize further and customize lending experiences, aiming to make financing as tailored and relevant to the individual customer as possible. This approach suggests a future where lending is transactional and closely aligned with the customer's preferences and needs.Innovative Use of Technology in Lending: Octane leverages its proprietary technology platform to manage the end-to-end buying and lending process, which includes everything from application to loan servicing. This streamlines the process and opens up opportunities for innovation in loan servicing and management.Octane:Website: https://octane.co/ LinkedIn: https://www.linkedin.com/company/octane-lending Fintech Confidential:YouTube: https://fintechconfidential.com/watch  Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/access LinkedIn: https://www.linkedin.com/company/fintechconfidential X (formerly Twitter): https://twitter.com/FTconfidentia lInstagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidential Support Provided by:LoanPro—As default rates continue to rise and lending margins compress, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc Skyflow, is the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions www.skyflowsecure.comTime Stamps:01:25 Octane's Big Move02:25 Mike's Impact04:47 Mike's Love for Cars08:52 Tech Makes Loans Easy10:30 Partners Make It Better13:49 What Makes Octane Special16:24 Choosing Who Gets Loans20:50 Keeping Loans Healthy23:42 Low Default Secrets24:05 Tech in Loan Service24:37 Tech Talks to Customers25:06 Lending with Heart26:19 Caring in Collections27:06 Data for Better Loans30:02 RV Loans Join the Mix33:59 Personal Touch in Lending34:56 Fair and Right Lending36:04 Future of FinancingThis is a Production of Diamond D3, MediaABOUT:Mike Dushane: Mike Dushane is the Chief Product Officer at Octane, overseeing the product and editorial teams and responsible for product direction, strategy, and implementation. He joined Octane in August 2018 and has introduced innovative new products that have significantly contributed to its growth. Mike lives in Brooklyn, NY, and is an avid traveler, photographer, swimmer, car nut, and gadget tinkerer.Octane: Octane® is revolutionizing recreational purchases by delivering a seamless, end-to-end digital buying experience. We connect people with their passions by combining cutting-edge technology and innovative risk strategies to make lifestyle purchases–like powersports vehicles, RVs, and outdoor power equipment–fast, easy, and accessible. Octane adds value throughout the customer journey: inspiring enthusiasts with the Octane Media™ editorial brands, including Cycle World® and UTV Driver®, instantly prequalifying consumers for financing online, routing customers to dealerships for an easy closing, and supporting customers throughout their loan with superior loan servicing. Founded in 2014, we have more than 30 OEM and 4,000 dealer partners, and a team of over 500 in remote and hybrid roles.Tedd Huff: Tedd Huff is the Co-Founder of Voalyre and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

In this episode of "Accrued: A Fintech Confidential Series," presented by LoanPro, Host Tedd Huff and Co-Host Sarah Howell sit down with Robert Keil, the Chief Fintech Officer at FinWise Bank, to discuss the evolving world of sponsor banking. Robert shares insights from his rich banking background, shedding light on the pivotal changes and dynamic interplay between fintechs and traditional banking. They discuss the challenges associated with sponsor banking and how FinWise Bank manages to stay ahead of the curve. Robert discusses the bank's unique approach to banking solutions, emphasizing technology's critical role in enhancing compliance and operational efficiency. They also uncover the importance of the collaborative landscape between fintechs and banks, highlighting the shift in perspective towards viewing fintechs as vendors and the importance of aligning philosophies for successful partnerships. It's an insightful session filled with firsthand experiences and practical strategies from one of the industry's seasoned professionals.They also peek into the Crystal Ball of the future, offering a glimpse of emerging trends and potential shifts in the sponsor banking arena. Robert's commentary on the importance of B2B opportunities and the potential for embedding financial products in various sectors hints at exciting developments on the horizon. For anyone interested in understanding the intricacies of fintech and banking collaboration, this episode is not just a conversation but a view into the future of Sponsor Banking. It's an essential listen for innovators, thinkers, and anyone curious about the transformative power of technology in finance.Watch on YouTube. Key HighlightsUnlock the Secrets of Sponsor Banking with FinWise's Chief Fintech Officer: With his extensive banking experience, Robert Keil breaks down the complexities of sponsor banking, shedding light on the synergy between fintech innovations and traditional financial systems. Learn about the importance of embedded banking products and how they transform the finance landscape.The Future of Transactions: Beyond Deposits and Payments: The emerging trends in digital payments, from seamless transactions to cutting-edge banking solutions, find out how FinWise Bank is leading the charge in redefining how we think about Sponsor bankingFintech Compliance and Innovation: Robert Keil shares insights on how FinWise is fostering innovation while maintaining a critical balance between compliance and innovation, ensuring a safe and forward-thinking banking environment.Tech-Driven Banking: See how FinWise Bank leverages the latest tech to enhance operational efficiency and offer unparalleled banking experiences.The Power of Fintech and Bank Collaborations: Learn how collaborations between fintech companies and traditional banks reshape the financial ecosystem and offer consumers more personalized and efficient services.B2B Innovations in Fintech: Discover how FinWise Bank is pioneering solutions that address businesses' unique needs, streamlining operations, and facilitating corporate growth.Overcoming Challenges in the Fintech Space: Robert Keil discusses the significant hurdles facing the fintech industry today, from regulatory challenges to technological barriers, and how FinWise Bank navigates these issues to stay ahead of the curve.Empowering Fintechs with Cutting-Edge Banking Solutions: Find out how FinWise Bank empowers fintech startups with robust banking platforms. These platforms enable them to innovate and disrupt the traditional banking model while ensuring compliance and security.The Evolving Landscape of Digital Banking: Shifts in consumer behavior and how banks adapt to meet these new demands.FinWise's Unique Approach to Sponsor Banking: Discover how Finwise has redefined the sponsor bank model by integrating technology and compliance to create a seamless and efficient banking experience.TakeawaysFintechs as Catalysts for Banking Innovation: Gain insight into how fintech companies are not just partners but catalysts, pushing banks like FinWise to explore new horizons in banking services, ensuring that the sector remains at the forefront of technological advancement and customer service excellence.The Role of Compliance in Fintech Growth: Discover the intricate balance of trust between maintaining rigorous compliance and nurturing growth in the fintech sector. FinWise Bank shares how adhering to regulatory standards is compatible with and essential for the innovative development of banking solutions.Redefining Customer Experiences: Learn about the transformation in customer banking experiences, where personalization and efficiency are key. The Sponsor banking sector is shifting towards services that are not only secure but also custom designed to fit the Fintech needs.Strategic Fintech Partnerships and Their Impact: Unpack the strategic importance of selecting the right fintech partnerships, as discussed by Robert Keil. These collaborations are pivotal for banks aiming to enhance their service offerings and stay relevant in a rapidly evolving regulatory landscape.Anticipating the Future of Financial Services: Get a glimpse into Robert's vision of potential trends in Sponsor banking and fintech. He advocates a more integrated, technology-driven approach to financial services, highlighting the ongoing need for innovation and adaptability.Links:Finwise:Website: https://www.finwise.bank/LinkedIn: https://www.linkedin.com/company/finwise-bank/X (formerly Twitter): https://twitter.com/FinWiseBankRobert’s LinkedIn Profile: https://www.finwise.bank/news/robert-keil-svp-chief-fintech-officer/Fintech Confidential YouTube: https://fintechconfidential.com/watch  Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/access LinkedIn: https://www.linkedin.com/company/fintechconfidential X (formerly Twitter): https://twitter.com/FTconfidentia lInstagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidential Support Provided by:LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftc Time Stamps:00:47 Introduction to Accrued a Fintech Confidential Series presented by LoanPro04:20 Robert's Journey in the Banking and Fintech World08:54 The Importance of Embedded Banking and Regulatory Compliance12:42 FinWise's Unique Approach to Banking Solutions13:47 The Benefits of FinWise's Technology-Driven Compliance18:05 Navigating the Changing Landscape of Fintech Collaborations21:50 The Power Shift in Bank-Fintech Relationships22:19 The Evolution and Future of Fintech Collaborations23:52 The Future of FinTech Ecosystems24:28 Challenges Facing Sponsor Banks25:10 The FinTech Philosophy vs. Banking Goals26:34 Navigating Regulatory Challenges and Risk Management29:37 Leveraging Technology for Compliance and Efficiency31:18 The Role of AI in Banking and Its Limitations34:25 Building and Integrating Custom Technology Solutions41:37 Exploring B2B Opportunities and Embedded Financial Products45:09 The Role of Sponsor Banks in Supporting Tech Integration45:25 Predictions for Banking as a Service45:54 Closing Remarks and ResourcesThis is a Production of Diamond D3, Media ABOUT: Robert Keil: Working with people and problem-solving are two of Robert Keil's passions. It is gratifying to manage a team of extremely talented sales professionals and assist them in reaching their goals. At the same time, it is a pleasure to work with hundreds of FI clients and provide them with the Payment processing solutions they need to meet the account holders' expectations. Over the years, Robert has been responsible for sales, relationship management, sales support, product development, and marketing. He has personally grown and managed a national sales organization with over 70 team members, driving hundreds of millions of dollars in revenue growth. He knows what it takes to build a successful team, from hiring the right talent to training them, organizing them, and inspiring them to achieve great results. His career began in Germany, where he grew up with Dresdner Bank AG and developed his knowledge of the financial services industry. When he moved to the United States, he became an entrepreneur and operated a commercial cleaning franchise that he successfully sold three years later. Eventually, he returned to the corporate financial services world where he is today the Chief Fintech Officer at FinWise Bank.Finwise Bank: FinWise is reshaping the Banking value chain through Fintech enablement. The Company is at a key expansion point as it incorporates BIN Sponsorship and Payments HUB offerings into its current platforms, creating an integrated Fintech banking solutions provider. Its existing Strategic Program Lending business, done through scalable API-driven infrastructure, powers deposit, lending and payments programs for leading Fintech brands. FinWise also manages other Lending programs such as SBA 7(a), Real Estate, and Leasing, which provide optionality for disciplined balance sheet growth. FinWise is well positioned to help Fintechs through its compliance oversight and risk management-first culture.Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Sarah Howell:  Sarah Howell, a seasoned expert in banking and fintech, joins the LoanPro leadership team as the Vice President of Partnerships, aiming further to enhance the growth strategies of financial institutions and fintechs while also bolstering bank-fintech partnerships. 

With her extensive background in fostering collaboration between financial institutions and fintechs, Sarah is set to drive growth through innovative partnership strategies for LoanPro. Sarah’s unparalleled expertise in leading partner programs across traditional business models and banking-as-a-service models at Visa and Infinant has equipped her for strong success in this new role at LoanPro.

Sarah’s role in leading partnerships for LoanPro involves building a partner ecosystem designed to advance the growth goals of fintechs, financial institutions, and brands to meet evolving consumer and commercial demands for personalized financial services. Using her deep industry knowledge of embedded finance, credit card processing, and banking technology, Sarah will play an instrumental role in reinventing the collaboration between the entire financial ecosystem, providing strong partnerships and seamless integrations.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

In this dynamic episode of Accrued, a Fintech Confidential series presented by LoanPro,  hosted by Tedd Huff and co-host Colton Pond, They explore the cutting-edge solutions Column is bringing to sponsor banking. Brian Fishbein, Column's Head of Investing and Treasury, joins the discussion, providing an insider's perspective on how Column is challenging traditional banking norms. By focusing on enabling developers and builders to create novel financial products, Column is uniquely positioned as a nationally chartered bank dedicated to sponsor banking initiatives.The episode covers Column's commitment to increasing visibility and control within credit programs, their deep understanding of compliance activities, and the ability to address and resolve issues promptly. These aspects are vital for fintech partners and a testament to Column's innovative and responsible approach to financial services.Further, the conversation highlights Column's unique value proposition. It distinguishes itself from traditional sponsor banks by prioritizing developer needs and allowing for rapid innovation within the regulatory framework. Brian Fishbein's diverse background, from his engineering degree from Princeton University to his significant experience in the financial sector, provides valuable insights into Column's strategies and operations.As the discussion unfolds, it becomes clear that Column's vision extends beyond merely offering new banking services. It's about creating a more inclusive, efficient, and responsive financial ecosystem, leveraging technologies like blockchain for enhanced security and transparency. The episode concludes on a reflective note, considering the broader societal impacts of fintech innovations, including making financial services more accessible and fostering economic growth.This episode of Accrued features engaging dialogue with Brian Fishbein and insightful commentary from hosts Tedd Huff and Colton Pond. It illuminates the transformative role of Column in the sponsor banking industry and sets new benchmarks for what's possible in fintech.Watch on YouTubeKey HighlightsRevolutionizing Banking Infrastructure: How Column's innovative platform is setting new standards for real-time financial transactions and service delivery.The Founders' Journey: Annie and Eddie's inspirational path from identifying market needs to launching a groundbreaking fintech solution.A New Era of Financial Transactions: Column's contribution to making instant payments and streamlined lending a reality for consumers and businesses.Building on Trust and Security: Insights into Column's rigorous regulatory and compliance measures that ensure user data protection and trust.Overcoming Regulatory Hurdles: The strategic approaches Column used to navigate the complex financial regulatory environment during its early stages.Fostering Innovation through Open APIs: How Column empowers developers to create customized financial services and applications.The Future of Inclusive Banking: Column's vision for a financial ecosystem that caters to underserved markets and promotes economic inclusion.Blockchain's Role in Banking: Exploring the potential impacts of blockchain technology on the future of secure and transparent banking services.Challenges and Triumphs: A candid look at the obstacles Column faced and overcame in its mission to redefine banking.Beyond Fintech: The broader societal implications of Column's work in promoting financial equality and fostering economic growth.TakeawaysInnovation as a Catalyst for Change: Column's story underscores the transformative power of fintech in reshaping the banking industry and addressing long-standing inefficiencies.Security and Compliance as Cornerstones: The episode highlights the critical importance of building financial services on a foundation of trust, security, and regulatory compliance.The Importance of Flexibility: Column's success illustrates the need for adaptable financial solutions that meet the evolving needs of a digital economy.The Potential of Technology to Democratize Finance: Column's initiatives reveal the potential of emerging technologies to make financial services more accessible and equitable.A Vision for the Future: The episode conveys a compelling vision for a future where banking is more inclusive, efficient, and responsive to global needs.Column:Website: https://column.com/LinkedIn: https://www.linkedin.com/company/column-bank/X (formerly Twitter): https://twitter.com/column?lang=enBrian’s LinkedIn Profile: https://www.linkedin.com/in/brian-fishbein/Fintech Confidential:YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listenNotifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialX (formerly Twitter): https://twitter.com/FTconfidentialInstagram: https://www.instagram.com/fintechconfidentialFacebook: https://www.facebook.com/fintechconfidentialSupport Provided by:LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.Time Stamps:01:25 The Founders' Journey: From Plaid to Column01:48 Column's Mission: Blending FinTech Agility with Banking Solidity02:02 Exploring Column's Impact and Brian Fishbein's Role02:32 Brian Fishbein: A Personal Introduction02:49 Column's Approach to Banking as a Service  04:06 The Evolution of Sponsor Banking04:20 Column's Unique Position in the Sponsor Banking Industry06:44 The Future of FinTech Banking with Column07:43 Column's Technology and Compliance Strategy14:56 Real-Time Data: The Backbone of Column's Innovation15:34 Leveraging Technology for Credit Program Innovation18:41 Column's Differentiation Strategy in FinTech21:38 Navigating Innovation and Compliance in FinTech30:09 Column's Approach to Sponsor Banking Partnerships32:56 Column's Strategic Direction and Industry Trends33:04 The Future of Lending and Technology in FinTech37:02 Sponsor Banking: A Look into the Future40:27 Closing Thoughts from Brian Fishbein41:40 Reflections and Key TakeawaysThis is a Production of Diamond D3, MediaABOUT:Brian Fishbein: Brian Fishbein has diverse and extensive work experience in the financial industry, currently serving as the Head of Investing & Treasury at Column. He is an alumnus of Princeton University, where he earned a Bachelor of Science in Mechanical and Aerospace Engineering. His role at Column emphasizes his significant contributions to the company, focusing on investing and treasury management, underlining his profound impact on the fintech sector through his expertise and leadership.Column: Column is distinguished as the only nationally chartered bank dedicated to empowering developers and builders with the ability to create new financial products. The company's mission is centered around sponsor banking initiatives, offering increased control and visibility for fintech partners over their credit programs. Column's approach is unique, providing a framework that supports rapid and compliant innovation within the regulated environment of a financial entity.Tedd Huff: Tedd Huff is the Co-Founder of Voalyre and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

Tedd Huff, co-host Matt Vanhouten, and special guest Dean Nolan, the Managing Director of Commercial Payments at SRM, deeply dive into Pay by Bank and its uncertain future in the US. Dean brings to the show an extensive background with the US payments ecosystem from the US Faster Payments Council, executive director of PayCLT, payments patent owner, and more, which provides a unique lens through which we explore the intricacies of Pay by Bank systems.The episode’s journey through the concept of Pay by Bank is a novel approach to financial transactions that circumvents traditional payment methods, allowing consumers to directly transfer funds from their bank accounts to merchants or service providers. This method promises to streamline the payment process, potentially reducing costs and enhancing security for all parties involved. However, as they clarify, the path toward widespread adoption of Pay by Bank in the U.S. is fraught with challenges, including regulatory hurdles, the critical need for real-time fraud prevention measures, and the required paradigm shift in consumer and merchant acceptance.Much of this discussion expresses the technological advancements propelling Pay by Bank into the spotlight. Innovations such as APIs, Instant Payments, FedNow, and RTP are dissected, revealing how they contribute to the efficiency and security of real-time transactions. These technologies are being touted as the next great thing in payment transactions, but they also introduce complexities in implementation and adoption for everyone.We explore the pivotal role of intermediaries in the Pay by Bank ecosystem, including banks and payment processors. These intermediaries' influence on transaction costs and the overall user experience cannot be overstated, as they could make or break Pay by Bank's success. Not only that, but we explore the strategic considerations facing financial institutions as they weigh the benefits of innovation against the potential risks and competitive pressures within the banking sector.From the consumer’s vantage point, the episode examines the market dynamics and behavioral trends that influence the adoption of Pay by Bank. The psychological barriers and practical considerations that sway consumer preferences are thoroughly analyzed, providing a nuanced understanding of the factors driving consumer behavior in the financial services market.Speculating on the future of Pay by Bank, the episode offers forward-looking insights into emerging use cases, their impact on merchant-consumer transactions, and how the regulatory framework might adapt to support this innovation. It discusses the potential for Pay by Bank to revolutionize low-value transactions, such as micropayments, highlighting the conditions necessary for consumers to embrace this method for everyday transactions.This episode of "UNCUT by Fintech Confidential" discusses the challenges and opportunities presented by Pay by Bank and instant payments in the U.S. Key Highlights:Exploring 'Pay by Bank' Solutions: Unveil the simplicity of Pay by Bank, a game-changer in financial transactions that links consumer bank accounts directly to merchants, moving away from traditional card dependencies. Discover how this approach is streamlining purchases.Revolutionizing Payments with Technology: Dive into how APIs, Instant Payments, FedNow, and RTP are transforming the banking sector, making transactions quicker and more secure, and setting a new standard for the future of commerce.Overcoming Adoption Barriers: Delve into the challenges blocking the widespread acceptance of Pay by Bank, from regulatory hurdles to the necessity for universal consumer and merchant approval, and explore strategies to navigate these obstacles.Intermediaries' Critical Influence: Examine the complex role of banks and payment processors in the Pay by Bank ecosystem, highlighting their impact on transaction costs and the customer experience and their dual function as both enablers and obstacles.Consumer Adoption Factors: Analyze consumer behavior and market trends affecting Pay by Bank's integration into daily financial transactions, providing insights into what drives consumer choices and the method's potential to alter payment habits.Strategic Banking Perspectives: Look into how banks and financial institutions strategically approach Pay by Bank, assessing the competitive environment, risk management considerations, and the benefits of adopting such innovations.Predicting Pay by Bank's Future: Offer foresight into Pay by Bank and instant payment methods in the U.S., from potential applications to evolving regulations, predicting how these advancements could redefine the convenience, efficiency, and security of financial transactions.Takeaways:Evolution of Pay by Bank: A Modern Twist on Traditional Banking - Highlight how Pay by Bank innovates on the timeless concept of money movement, transitioning from checks to digital transactions. Stress the continuous evolution and the blend of tradition with cutting-edge technology.The Essence of Real-Time Payments: Beyond the Hype - Focus on the broader implications of Pay by Bank beyond just real-time transactions, emphasizing direct, secure money transfers that benefit consumers directly.Banks and Real-Time Payment Adoption: Navigating Challenges - Explore the reasons behind banks' hesitation to fully embrace real-time Pay by Bank solutions, discussing the balance of fraud prevention, regulatory compliance, and cost-benefit analysis.Consumer Benefits of Pay by Bank: Why Make the Switch? - Discuss what's at stake for consumers with Pay by Bank, underscoring the incentives like cost savings and convenience that could drive widespread adoption.Zelle's Role in Pay by Bank: Simplicity Meets Complexity - Analyze Zelle as a case study in Pay by Bank's potential and challenges, including the ease of use versus the limitations in transaction reversal and fraud protection.Watch on YouTubeLinks:Fintech Confidential YouTube: https://fintechconfidential.com/watchPodcast: https://fintechconfidential.com/listenNotifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidentialInstagram: https://www.instagram.com/fintechconfidentialFacebook: https://www.facebook.com/fintechconfidentialSupportersMPC the Digital Commerce Event: Why MPC24? As a leader in the fintech space, whether you're a C-suite executive, a technologist, a startup innovator, or a government official, MPC24 offers an unparalleled opportunity to engage with the latest trends, technologies and thought leaders shaping the future of money. Register now and Save https://mpcevent.com/register-now-payment/Under: Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftcHAWK:AI - A game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.LoanPro: As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn how 600+ financial organizations have modernized their tech stack with LoanPro.Time Stamps:00:32 Introducing Dean Nolan: A Payments Industry Veteran01:42 Defining 'Pay by Bank': Experts Weigh In03:34 The Evolution and Technologies Behind Pay by Bank04:39 Exploring the Real-Time Aspect of Pay by Bank05:42 The U.S. Focus: Analyzing Pay by Bank in America07:08 Debating the Inclusion of Card-Based Transactions21:19 Consumer Protection and Dispute Resolution in Pay by Bank27:00 The Future of Pay by Bank: Opportunities and Challenges34:08 Navigating Fraud and Security in Real-Time Payments35:59 Exploring the Incentives for Banks and Merchants in Payment Innovations36:35 Community Banking: A Strategy for Growth and Differentiation37:38 The Merchant Perspective: Costs, Incentives, and Payment Options39:00 Instant Payments and the Gaming Industry: A Case Study40:35 Consumer Behavior and the Adoption of New Payment Methods01:00:58 The Future of Pay by Bank: Predictions and PossibilitiesThis is a Production of Diamond D3, Media ABOUT The Guest:Dean Nolan: Dean Nolan is Managing Director of commercial Payments at SRM (Strategic Resource Management), an independent advisory firm serving financial institutions through strategic consulting, vendor sourcing, and vendor contract optimization.Dean has 25+ years of experience in payments and financial services, having held leadership positions in payments strategy, innovation, product management, product sales, and software development. Before joining SRM, Dean was Vice President in Treasury Management at Fifth Third Bank, overseeing Faster Payments, Commercial Card, Bank as a Biller, and Merchant Services. In prior roles, Dean was a Senior Payments Product Sales Leader at MasterCard and First Data, Product Leader for Consumer and Small Business Debit, Prepaid, and HSA solutions at Fifth Third Bank, SVP for Card Innovation at Wells Fargo Bank, and SVP for Emerging Debit Solutions at Bank of America.A self-proclaimed “payments geek,” he is a frequent speaker at industry conferences, workgroup chair at the US Faster Payments Council, executive director of PayCLT, and payments patent owner. He has participated in multiple TCH and FedNow Instant Payment and Request for Payment workgroups. Dean earned an MBA from Marquette University and an MA in Marketing & Information Systems from UW Milwaukee. About the Hosts:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.Matt Vanhouten is a contributor to Fintech Confidential and has been developing and launching payments products for over 20 years. He led Digital Payables and Receivables for North America at J.P. Morgan and Global Visa Direct Product at Visa and had senior leadership roles within multiple payments startups. Matt frequently speaks at industry conferences such as AFP and publishes payments and fintech content on LinkedIn and Medium. He currently leads Product at VGS.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

In this engaging episode of FinTech Confidential, hosts Tedd Huff and Colton Pond, along with Rafael Reznek (Chief Technology Officer) and Sam Pause (Chief Innovation and Brand Officer), share insights into Mascoma Bank's distinctive approach in the banking sector. Known for its unique mutual ownership model and focus on community and environmental sustainability, the bank shines as a model of innovation and customer-first services in the digital banking era.The conversation opens up about how Mascoma Bank prioritizes its community, highlighting its strides in technology to push the boundaries of innovation, including its noteworthy achievement as a certified B Corporation. It casts a spotlight on the bank's significant tech upgrades, designed to redefine banking for the digital customer by emphasizing proactive, tailored financial services.The discussion moves to the strategic shift towards more personal, community-based banking experiences, emphasizing Mascoma Bank's effective use of technology to enhance customer service. Rafael and Sam explore the bank's deployment of Core Switch technology for efficient account transfers, addressing challenges in lending with innovative solutions, and setting benchmarks for banking evolution. Looking ahead, they share thoughts on the future of banking and lending tech, focusing on utilizing data, artificial intelligence, and crafting individualized customer journeys.This episode is an essential listen for those keen on how traditional banking can adapt and thrive by focusing on technology, community engagement, and sustainability, showcasing Mascoma Bank as a pioneer in the financial landscape.Key Highlights:Mutual Ownership and Sustainability: Mascoma Bank stands out for its mutual ownership model, which emphasizes community and environmental sustainability, distinguishing it in the banking industry.Positive Use of Technology: The bank leverages technology not just for efficiency but also to improve customer experiences and make a positive impact on the community.B Corp Certification: Achieving B Corp status enables Mascoma Bank to focus on its social and environmental impact, ensuring accountability and higher standards.Tech Transformation: Mascoma Bank is updating its technology infrastructure to become more proactive and customer-focused, shifting from traditional practices.Community Banks' Rise: The popularity of community banks like Mascoma is growing because of their attentive customer service and smart use of technology to meet current needs.Core Switch Technology: This technology offers a way to move away from outdated systems, providing more adaptable and friendly banking solutions.Simplifying Lending Platforms: By automating and tailoring their processes, the bank addresses the complexities of lending platforms, boosting efficiency and customer service.Takeaways:Community and Tech Commitment: Mascoma Bank exemplifies the balance between prioritizing community values and using technology to enhance services and impacts.Customer-Centric Focus: The bank's shift towards prioritizing customer needs through technology shows the potential for community banks to stand out.Unique Position with B Corp: Being a B Corp distinguishes Mascoma Bank by underscoring its commitment to ethical and responsible banking.Forward-Looking Tech Approach: Mascoma Bank's move to update its technology and focus on customer needs underlines its approach to tackling future banking challenges.Clear Success Indicators: Enhanced customer satisfaction, streamlined processes, and reduced costs are the benchmarks for Mascoma Bank's modernization efforts, showing a strategic approach to improvement.Also, watch the entire episode on YouTube. Links:Mascoma BankWebsite: https://www.mascomabank.com/LinkedIn: https://www.linkedin.com/company/mascoma-bank/X (formerly Twitter): https://twitter.com/mascomabank?lang=enFacebook Page: https://www.facebook.com/MascomaBankInstagram: https://www.instagram.com/mascoma_bank/YouTube: https://www.youtube.com/@MascomaBankRaphael Reznek LinkedIn Profile: https://www.linkedin.com/in/raphael-reznek/Samantha Pause LinkedIn Profile: https://www.linkedin.com/in/samantha-pause-42b87646/Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupport Provided by:LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.Time Stamps:00:00 Introduction to the Modernization Journey of Mascoma Bank01:33 Spotlight on Mascoma Bank: A Standout in the Banking Sector02:37 Personal Experiences and Insights into Mascoma Bank05:12 Rafael Reznek's journey into banking and insights application.05:12 The Unique Journey into Banking: A Conversation with Rafael and Sam06:50 Sam Pause's diverse experience and innovation drive.09:22 Raphael's approach to banking technology11:17 The Role of B Corp Certification in Mascoma Bank's Mission11:44 B Corp certification impact on Mascoma Bank.14:01 The Start of Mascoma Bank's Modernization Journey15:56 The Challenges and Solutions in Modernizing Mascoma Bank19:44 The Impact of Technology on Customer Experience22:42 The Power of Community Banks and Technology22:52 Prioritizing Technology in Banking23:32 Sponsored Message: LoanPro24:12 Challenges and Solutions in Prioritizing Technology25:44 Introducing Core Switch: A Game Changer for Mascoma Bank28:38 The Impact of Core Switch on Customers30:18 Addressing Pain Points in Lending with Technology41:44 The Role of Data and AI in Future Banking42:41 The Transformation of Roles in Banking44:01 The Future of Banking: Implicit Interaction and PersonalizationThis is a Production of Diamond D3, Media ABOUT: Raphael Reznek: As Chief Information Officer of Mascoma Bank, Raphael Reznek focuses on reintroducing the question ‘Why?’ into community banking. At a time when small banks face greater competition than ever, Raphael is on a mission to reinvent how community banks can thrive in an increasingly digital world. When he overhears a partner or potential partner saying “banks don’t do that,” he knows he’s on the right path. Raphael has decades of successful experience building and leading technology and product teams. From his own startup to financial services firms, Raphael’s goal has always been to build customer-facing enterprise applications that improve the customer experience and strengthen brand loyalty. He is focused on using technology strategy as an integral part of business development in the 21st century economy.Samantha Pause: As the Chief Innovation and Brand Officer at Mascoma Bank where she has spent her entire career of over 32 years. Samantha started as a teller at the bank in 1991 and has held several positioning over her 32 years in a variety of functions. Samantha uses this breadth of experience on a day-to-day basis to drive forward innovation that truly makes and impact for Mascoma Bank with their team members and customers. Samantha is always driving forward the brand and has been the largest advocate in getting Mascoma Bank to be a Certified B-Corp. This certification strengthens Mascoma Bank's mission to give back and truly serve their community. Mascoma Bank : Mascoma Bank is a mutually owned bank and not for sale. With no shareholders to please, the bank is committed to remaining independent and to re-investing profits in the community. The first priority of Mascoma Bank has always been its customers, providing them with the security of a long-term relationship. The bank ensures that customers can get things done locally with people who make decisions on their behalf. With 25 locations throughout the Connecticut River Valley in New Hampshire and Vermont, and having been incorporated in 1899, Mascoma Bank strives to provide exceptional customer service while improving the lives of its customers and the community. It is a full-service bank offering a wide array of financial services, including deposit products, loans, commercial banking, insurance, and wealth management. Mascoma Bank also offers a range of automated services to provide access to accounts 24/7, including internet banking, person-to-person payments, mobile deposits, and cash management products.Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Colton Pond: Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

In Episode Three of 'Accrued: The FinTech Confidential Series' presented by LoanPro, host Tedd Huff and co-host Colton Pond engage with Brent Beardall, the President and CEO of WaFd Bank. Brent shares his journey of resilience and its impact on his leadership, emphasizing the importance of passion and making a difference. He discusses the transformation of WaFd Bank into a digital-first institution and the pivotal role of technology in maintaining relevance as a regional bank. The conversation delves into the challenges and opportunities in the lending landscape, highlighting the need for a holistic approach to banking, the significance of personalizing lending products, and the strategic importance of deposits. Brent also explores the potential of technology to enhance customer relationships and drive continuous improvement.Key Highlights:Leadership and Resilience: Brent's personal journey of resilience has profoundly shaped his leadership style, emphasizing passion and the desire to make a difference.Digital Transformation: The transition of WaFd Bank into a digital-first bank underlines the critical role of technology in staying competitive and relevant.Holistic Banking Approach: Emphasizing a comprehensive view of banking that integrates various aspects impacting lending, including a focus on personalized lending products.Strategic Prioritization: The importance of effective prioritization, understanding the significance of deposits, and addressing strategic challenges in banking.Commercial Real Estate Insights: Insights into the commercial real estate sector, assessing credit risk, and understanding different market segments.Innovation in Lending: Opportunities for innovation in lending services, leveraging data analytics, and enhancing customer service.Customer Feedback: The value of gathering and acting on customer feedback to drive continuous improvement in banking services.Future of Banking and Lending: Brent's perspective on the future, including the potential risks and benefits of artificial intelligence in the banking sector.Takeaways:Adopt a holistic approach to banking, considering all aspects that impact lending.Personalize lending products and services using data to meet customer needs effectively.Prioritize strategic challenges and understand the critical role of deposits in banking.Gain insights into commercial real estate to navigate credit risks and market dynamics.Embrace innovation in lending services, focusing on problem-solving and enhancing customer relationships.Collect and utilize customer feedback to drive continuous improvement and adapt to changing needs.Balance innovation with compliance and be cautious about the evolving role of artificial intelligence in banking.Also, watch the entire episode on YouTube. Links:WaFd BankWebsite: https://www.wafdbank.com/Linkedin: https://www.linkedin.com/company/wafd-bank/X (formerly Twitter): https://twitter.com/WAFDbankFacebook Page: https://www.facebook.com/WAFDbankInstagram: https://www.instagram.com/wafdbank/Youtube: https://www.youtube.com/@WAFDBankBrent BeardallLinkedin Profile: https://www.linkedin.com/in/brent-beardall-2b413bb/Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupport is provided by: LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.Time Stamps:00:00 Introduction01:23 Brent Beardall's Leadership Journey04:52 Brent's Personal Tragedy and Resilience07:48 Lessons Learned from Personal Tragedy09:39 Passion and Making a Difference11:03 Creating a Culture of Caring12:45 Brent's Leadership Style15:10 Transforming Wafed Bank into a Digital-First Bank17:13 Empowering Team Members17:59 Staying Relevant as a Regional Bank18:38 Avoiding Hubris in Banking23:23 Leveraging Technology for Differentiation and Growth28:06 Prioritizing Technology in Financial Institutions33:33 Innovation at Wafed Bank38:28 Challenges in the Lending Landscape40:43 The Role of Technology in Lending41:55 Taking a Holistic Approach to Banking42:35 Personalizing Lending Products43:27 Prioritizing Strategic Challenges44:20 The Importance of Deposits45:45 Understanding Commercial Real Estate47:09 Opportunities in Lending Services47:37 Flexibility in Loan Servicing49:13 Gathering Feedback from Customers51:23 Prioritizing and Acting on Feedback55:46 The Future of Banking and LendingThis is a Production of Diamond D3, Media ABOUT: Brent Beardall: Brent Beardall is the President & Chief Executive Officer of WaFd Bank, a national bank headquartered in Seattle, Washington (NASDAQ: WAFD). WaFd Bank is the largest bank headquartered in Washington State with over $22 billion in assets and 215 offices located in eight western states. In 2021 WaFd Bank was recognized as the best bank in four of its eight states (Washington, Oregon, Idaho, and New Mexico) by Newsweek. Mr. Beardall joined WaFd Bank in 2001 as Vice President & Controller. In 2003 he was promoted to Chief Financial Officer, a position he served in for eleven years. Prior to this he served as Chief Banking Officer where he was responsible for all client-facing activities of the bank. He was awarded the title of President & CEO in 2017, becoming only the sixth CEO in the bank’s 104-year history. In 2018 WaFd undertook a bold initiative “Vision 2025” to transform into a “digital first bank,” with the vision of having a real time understanding of clients’ financial health, anticipating their needs, and helping them make better financial decisions. His simple ask of all employees is to “love what they do and make a difference.” Mr. Beardall received a master’s degree in Professional Accounting from Brigham Young University and is a licensed Certified Public Accountant in Washington State.  He completed Stanford University’s Executive Program in August 2013. In 2012 he was recognized as “CFO of the year” by the Puget Sound Business Journal and currently serves on the boards of the YMCA of Greater Seattle, United Way King County, Pacific Coast Banking School, and the Washington Bankers Association.About the Hosts:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

In this compelling episode of Fintech Confidential's 'Accrued' series on LendTech, host Tedd Huff and co-host Colton Pond sit down with John Maxfield, the insightful founder of Maxfield on Banks. This conversation explores the intricate dynamics of LendTech, the critical importance of understanding the decision-making context in banking, and the transformative role of technology within the industry. John shares his unique approach to studying banking history and its impact on today's banking strategies, offering a deep dive into the challenges and triumphs of banks navigating through crises. Key Highlights:The Essence of Decision-Making in Banking: Unpacking how personal experiences and a deep understanding of historical context influence banking decisions.Technology's Role in Banking Evolution: A look at how technological advancements are crucial for banks' growth, efficiency, and customer satisfaction.Navigating Compliance in the Banking Sector: Insights into the balancing act between innovation, growth, and the non-negotiable pillar of compliance.The Perennial Pitfall of Chasing Yield: Discussion on the common banking hazard of pursuing yield at the expense of stability, with a nod to recent banking challenges.Learning from Banking History: John emphasizes the value of historical knowledge in shaping banking's future, debunking the myth of a current tech revolution.The Future of Banking: Predictions on digital transformation in banking, emphasizing the ongoing evolution of distribution methods and the critical margin for error in banking decisions.Fintech and Banks: A Synergistic Approach: Encouraging a collaborative rather than competitive approach between fintech and traditional banking to foster innovation and customer-centric services.Takeaways:A nuanced understanding of decision-making contexts is vital for banking success.Technological integration is key to navigating the complexities of modern banking.The banking industry's future hinges on digital adaptation, with a keen eye on maintaining the delicate balance between risk, innovation, and compliance.Historical insights offer invaluable lessons for anticipating and shaping the future of banking.Also, watch the entire episode on YouTube. Links:John Maxfield Maxfield on Banks: https://www.maxfieldonbanks.com/LinkedIn: https://www.linkedin.com/company/maxfield-on-banks/Twitter: https://twitter.com/MaxfieldOnBanksFintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersSupport is provided by: LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.Time Stamps:00:00 Introduction: Kickoff with an insightful dive into LendTech's future with Tedd Huff and Colton Pond.01:15 Meet John Maxfield: Introduction to the visionary behind Maxfield on Banks.03:10 Life Lessons & Banking: A personal anecdote highlighting the influence of life experiences on banking.06:00 Impact of Experience: Discussing how personal backgrounds shape banking decisions.08:10 Decision-Making in Banking: Exploring the significance of context in banking strategies.09:27 Passion for Learning: John Maxfield shares his journey into the depths of banking history.11:27 Banking History Deep Dive: Insights into Maxfield's unique approach to understanding banking.14:52 Crisis Navigation: Success stories from banks that triumphed over crises.19:03 CEO Conversations: The value of direct dialogue with banking leaders.22:07 Tech in Banking: How technology is revolutionizing the banking sector.23:31 Growth & Compliance: Striking the perfect balance between innovation and regulatory compliance.29:50 Compliance's Role: Why compliance is a cornerstone of banking success.32:34 Growth Strategies: Integrating compliance with growth for banking success.36:30 Banking Commandments: A look at the foundational principles of banking.37:11 Common Pitfalls: Identifying the most violated banking commandment.38:42 Tech Solutions: Leveraging technology to mitigate banking risks.39:31 Banking's Digital Future: Predictions for the digital transformation in banking.40:11 Distribution Evolution: The changing face of banking distribution methods.42:06 Margin for Error: Understanding the criticality of precision in banking.43:23 Risk & Innovation: Balancing innovation with risk management in banking.45:05 Fintech Collaboration: Promoting synergy between fintech and traditional banking.46:33 Tech Revolution Myth: Challenging misconceptions about the current state of banking innovation.50:50 Customer-Centric Banking: Reflecting on the historical focus on customer service in banking.55:41 Personalized Services: The future of customized banking solutions.56:04 Learning from History: How past lessons shape the future of banking.57:17 Genealogy in Due Diligence: The unexpected tool in banking analysis.This is a Production of Diamond D3, Media ABOUT: John Maxfield: John Maxfield, the founder of Maxfield on Banks, brings two decades of banking history exploration to the table, offering a blend of historical analysis and contemporary insights. Through his platform, John aims to equip readers with a competitive edge in understanding banking, from its challenges to its success stories.About the Hosts:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

In the inaugural episode of Fintech Confidential's 'Accrued' series on LendTech, hosts Tedd Huff and Colton Pond engage in an exciting conversation with Rhett Roberts, the visionary co-founder and CEO of LoanPro, a company at the forefront of lending technology innovation. This discussion winds through the historical evolution of lending, the indispensable role of compliance in the financial sector, and the transformative impact of technology on the lending landscape.Key Highlights:The Evolution of Lending: Journey through the millennia-long history of lending, understanding its origins and how it has been shaped by regulatory and technological advancements.Compliance as the Backbone of Trust: Digging deep into the critical role of compliance in lending, ensuring consumer protection and fostering industry trust.The Revolution of Lending Technology: Explore how technology is pivotal in navigating the complexities of compliance and enhancing lending processes.Challenges and Opportunities in Modernization: Discuss the imperative of modernization within financial services to achieve operational efficiency and cater to evolving customer needs.The Shift Towards Outsourcing Security: Examine the trend of financial institutions outsourcing security to protect sensitive data more effectively.Cloud Technology as a Catalyst for Innovation: Discover how cloud adoption is driving modernization and personalization in financial services.Personalization in Lending: Uncover the potential of personalized data and transaction-level credit in creating customized financial products for improved customer experiences.Takeaways:The lending industry's complexity necessitates a deep understanding of both compliance and technology.Modernization, driven by technology, is essential for operational efficiency and fulfilling customer demands.Personalized lending solutions, enabled by modern technology, offer a pathway to more tailored and effective financial products.A Lending Core, like LoanPro, provides a starting point for financial organizations to grow their business at scale. Also, watch on YouTube. Links:LoanProWebsite: https://loanpro.io Linkedin: https://www.linkedin.com/company/loanpro-software/Facebook: https://www.facebook.com/loanprosoftwareInstagram: https://www.instagram.com/loanpro.io/Twitter: https://twitter.com/loanproioYoutube: https://www.youtube.com/@loanprovideo6316/Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersSupport is provided by: LoanPro - As default rates continue to rise and margins compress in lending, financial organizations are searching for solutions that combine operational efficiency with innovation. Look no further, as LoanPro allows lenders to enhance their origination, servicing, collections, and payments using the foundation of a modern lending core. Check out loanpro.io to learn more about how 600+ financial organizations have modernized their tech stack with LoanPro.HAWK:AI - HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.Time Stamps:00:00: Introduction to Fintech and Lending09:26: The History of Lending18:35: The Role of Compliance in Lending24:44: The Importance of Lending Technology28:22: Optimization and Efficiency in Lending35:02: Modernization Challenges in Financial Services35:32: Legacy Infrastructure as a Challenge36:21: Importance of Ease of Integrations and Conversion36:41: Shift towards Outsourcing Security37:01: Cloud Adoption and Modernization39:09: Personalization as a Result of Modernization39:59: The Potential of Personalized Data40:08: Transaction Level Credit and Personalization40:32: Exciting Future of Financial ServicesThis is a Production of Diamond D3, Media ABOUT The Guest: Rhett Roberts: With an education in Investment Finance, Rhett was bound for Wall Street, but instead decided to take his unique skills to the software world. With nearly 20 years of experience building businesses, Rhett co-founded LoanPro, a modern lending platform for lenders to manage their loan accounts. An avid swimmer, entrepreneur, and problem solver, Rhett also serves as a board member of the FinTech Committee at the University of Utah.LoanPro: LoanPro is a core lending software specializing in servicing loans. It powers financial innovation by giving users the tech they need to bring their lending innovations to life. Built on its API, LoanPro unites with its users' existing software while encouraging powerful integrations and unifying all aspects of the loan lifecycle in a single source of truth.About the Hosts:Tedd Huff is the Co-Founder of Voalyre and the President & Founder of Diamond D3, a consultancy renowned for its expertise in global payments and marketing. With over two decades of experience in FinTech, Huff has played a pivotal role in shaping the industry through his contributions to various startups and established companies, focusing on growth, innovation, process improvements, and enhancing user experience in the complexity of payments.Colton Pond is a seasoned marketing executive with a strong fintech and financial services background. In his latest role, Colton is the CMO for LoanPro's API-first lending platform, aiming to meet the increasing market demands. His track record includes a significant tenure at Truv, where he led the marketing team to achieve a 300% growth in year-over-year revenue. Colton has also held key marketing and sales positions at MX, Lucid, and HealthEquity, demonstrating his ability to drive success and innovation within the fintech sector.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally