Fintech Confidential

Join host Tedd Huff, co-host Matt Vanhouten, and guest Theo Lau in a thought-provoking episode of UNCUT by Fintech Confidential, where we dive deep into the multifaceted world of Artificial Intelligence in Fintech. This episode covers a broad spectrum of topics, including the responsible use of AI, its impact on jobs, financial inclusion, and the ethical considerations surrounding technology.Key Discussion Points:Defining AI and Its Overuse: Understand AI beyond the hype as a technology grounded in mathematics and algorithms. Tedd leads the conversation on how language and terminology influence our perception of AI.The Ethical Use of AI: Matt, Theo, and Tedd discuss the importance of accountability and addressing biases in AI development, emphasizing the need for responsible decision-making.AI's Role in Financial Inclusion and Services: Explore how AI revolutionizes financial services, from enhancing customer support to improving risk assessment and lending practices. The guests highlight innovative FinTech products leveraging AI for better access to financial resources.Government and AI Regulation: The trio delves into the necessity of government intervention in AI decision-making, aiming for a balance to avoid bias and ensure transparency.The Potential of Web3 and Digital Identity: Theo sheds light on how Web3 and self-sovereign identity can democratize access to technology and data, offering a more equitable digital future.Addressing the Digital Divide: Discussions extend to bridging the digital divide, ensuring affordable internet access, and the role of AI in education and learning.The Future of AI in FinTech: The conversation concludes with insights into the future trends of generative AI in FinTech, highlighting the enduring importance of human interaction and relationship-building in the digital age.Takeaways:AI, a powerful tool based on math, holds the potential to transform industries, including financial services, by automating tasks and providing insights.The responsible use of AI necessitates carefully considering ethical implications, biases, and the impact on society.Bridging the digital divide and ensuring equitable access to technology are critical for harnessing the full potential of AI.The future of AI in FinTech will likely focus on enhancing customer experiences, streamlining operations, and supporting personalized financial planning.This episode with Tedd, Matt, and Theo offers a comprehensive overview of AI's current state and future possibilities in FinTech. By addressing AI's challenges and opportunities, we can navigate toward a more inclusive, efficient, and ethically responsible future in financial technology.Also, watch the entire episode on YouTubeLinks:Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersThis episode of UNCUT by Fintech Confidential is brought to you by:Under, Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftcSkyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at https://skyflowsecure.comAnd Don't miss HAWK:AI's game-changing approach to compliance. With real-time monitoring, adaptive learning, and advanced AI, it cuts false positives, simplifying your compliance efforts. Upgrade your surveillance with ease. Visit https://gethawkai.com for more intelligent, more effective compliance.Time Stamps:AI Fundamentals and Perception[00:03:00] Theodora Lau emphasizes AI as a mathematical tool with a rich history.[00:04:11] Matt Vanhouten discusses the impact of terminology on our understanding of AI.Societal Implications of AI[00:07:02] Discussion on AI's decentralizing effects and societal impacts.[00:30:57] Lau addresses the complexities and transformative potential of AI and big tech.AI's Role in Natural and Financial Worlds[00:10:26] AI's application in understanding plant communication.[00:37:05] Lau explains AI's role in enabling microloans, showcasing financial inclusion.Ethical Use and Future Impact of AI[00:13:21] Lau reflects on AI for good, focusing on ethical usage for solving real-world problems.[00:32:02] Lau and Vanhouten debate the nuanced future impacts of AI on work and life.Work Dynamics and Financial Services Innovations[00:34:38] Discussion on how AI reshapes work dynamics and extends careers.[01:37:27] Vanhouten talks about AI's potential to improve financial services like sanction screening.Bias, Ethics, and Regulation in AI[00:41:12] Necessity of addressing AI biases, especially in financial decisioning, and the role of regulation.[01:10:05] Importance of prompt engineering to mitigate biases and achieve useful AI outputs.AI in Creativity, Research, and Representation[01:02:46] Huff shares how AI enhances research and breaks conventional thought patterns.[01:09:01] Lau highlights biases in AI-generated images, stressing the need for diversity.AI's Practical Applications and Skepticism[01:17:00] Vanhouten expresses skepticism about generative AI in payments, advocating for machine learning.[01:32:15] Ethical considerations in AI's future, with a vision of enhancing human creativity.Changing Perceptions of Value and Financial Planning[01:34:57] Huff on how AI might change our perception of value and mediums of exchange.[01:42:10] Lau discusses the need for adaptive financial planning tools for changing life stages.AI's Future in FinTech and Society[01:47:09] Reflections on generative AI's future role in FinTech, emphasizing personalized services and human interaction.[01:35:59] Lau shares her vision of the future of money, focusing on access to essential resources as forms of value.This is a Production of Diamond D3, Media ABOUT: Tedd Huff: Tedd Huff is the Founder of Volayre, a FinTech-focused management consulting firm, providing expertise in Banking-as-a-Service, Payment Facilitation, and a range of services for banks, merchants, and tech companies in areas like partnership strategy, product management, and digital asset transfer. He is also the Founder of DD3 Media & executive producer and host of Fintech Confidential, a DD3 media production.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.DD3, Media: A multimedia creation, management, production & marketing firm delivering engaging content primarily serving Fintech and technology companies globally.

Join host Tedd Huff in an enlightening episode of UNCUT by FinTech Confidential, featuring special guests Ashley Eisenberg and Alena Smith. Together, they provide a comprehensive analysis of the payment facilitation landscape. The episode concludes that key factors for success in this field include a seamless user experience, understanding the different types of payment facilitators, the importance of verticalization, robust fraud, and risk management strategies, and the necessity of strong customer support systems. This discussion is a must-listen for anyone in the FinTech industry, offering invaluable insights into the complexities of payment facilitation.In-Depth Discussion:Exploring Types of Payment Facilitators: Tedd Huff, along with Ashley Eisenberg and Alena Smith, dive into retail, wholesale, and hybrid models in payment facilitation.Challenges and Alternatives: The team discusses the hurdles in payment facilitation and explores alternative models like managed payback or traditional ISOs.User Experience in Payment Facilitation: Emphasizing the critical role of user experience in ensuring efficient payment processes.The Importance of Verticalization: The guests highlight how specializing in specific industries can lead to more effective PayFac solutions.Confronting Fraud and Risk Management: Strategies for combating fraud in payment systems, including the use of AI and machine learning, are thoroughly examined.AI's Role in Enhancing Risk Management: The transformative impact of AI technologies in risk management within the payment industry is a key focus.Improving Customer Support: The importance of customer support in maintaining positive merchant relationships and smooth payment experiences is discussed.Key Considerations for PayFac Adoption: The episode provides insights into the infrastructure, tools, and expertise needed for effective payment management.Conclusion:This episode of UNCUT by FinTech Confidential with Tedd Huff, featuring Ashley Eisenberg and Alena Smith, is essential listening for understanding the dynamic and intricate world of payment facilitation. It offers valuable perspectives and strategies for anyone looking to navigate this crucial aspect of the FinTech industry.WATCH ON YOUTUBELinks:Secure Bancard Website: https://securebancard.com/Secure Bancard Linkedin: https://www.linkedin.com/company/secure-bancard-llc-/Eliana Smith LinkedIn: https://www.linkedin.com/in/elainademezasmith/Ashley Isenberg LinkedIn: https://www.linkedin.com/in/ashley-isenberg/ Tedd Huff Linkedin: https://www.linkedin.com/in/teddhuff/Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersThis episode of UNCUT by Fintech Confidential is brought to you by:Under, Transform Your Merchant Applications with Under. The Under platform revolutionizes the way ISOs handle merchant applications, offering a seamless transition to digital forms. Say goodbye to outdated processes and hello to efficiency. Discover the future of financial applications at https://under.io/ftcSkyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at https://skyflowsecure.comAnd don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at https://cb911.infoTime Stamps:00:02:12 | Payment Facilitation Demystified!Discover what payment facilitation really means and why it's all about keeping users happy and risks low!00:03:46 | The Real Deal on Payment Facilitation!Dive into the tough stuff and sweet perks of payment facilitation – it's all about balancing risks and owning it!00:09:57 | Payment Facilitation: What's Your Style?Retail, wholesale, or hybrid? Get the scoop on different payment facilitation models and the role of big money players!00:13:11 | Niche Pay Solutions Taking Over!Check out how pay-as-a-service is getting all vertical and why industries need their own financial swag!00:15:00 | Payment Facilitation 3.0: Total Takeover!The future is now with end-to-end payment control – but hey, with great power comes great responsibility!00:19:14 | New Kids on the Payment Block!The market's shifting gears towards fresh processors – find out how they're changing the payment game!00:19:47 | ISOs vs. PayFacs: Who's Who?Get the lowdown on ISOs and payment facilitators – what's the diff and how do they run the show?00:20:09 | Grab the Reins on Payment Experience!Why settle for less control? Learn why peeps are ditching external processors for a hands-on payment vibe!00:21:31 | Outage Meltdown? Keep It Cool!How to handle payment outages like a boss – it's all about being clear, quick, and keeping customers in the loop!00:22:53 | Why Payment Facilitation Rocks!Uncover the top reasons businesses are jumping on the payment facilitation bandwagon – hello, better user experience!00:25:06 | Pick Your Payment Facilitator Flavor!Managed payback or full stack pull risk? We're breaking down payment facilitator models to find your perfect match!00:27:03 | To Be or Not to Be a PayFac?Is payment facilitation your destiny? We're weighing in on when it makes sense to jump in, based on your biz's size and focus!00:33:07 | Control Freaks Win in Payment Facilitation!More control in payment facilitation means you're the boss of funding, reconciling, and keeping customers smiling!00:35:28 | Customer is King!Why a customer-centric approach in payment facilitation is the secret ingredient to success, no matter your model!00:36:33 | Going Vertical in Payments!Is specializing the way to go in the payment world? We're tackling the pros and cons of verticalization!00:39:32 | Niche It Up in Payment Facilitation!Why zeroing in on niche markets could be your golden ticket in the world of payment facilitation!00:39:50 | Software Devs Get UX Better Than Payment Pros?Find out why software developers might just have the upper hand in understanding what users really want!00:40:14 | Payment Facilitation Models Unpacked!We're exploring all the ways payment facilitation can be tailored to give merchants more than just a way to get paid!00:42:07 | The Verticalization Vortex!Is there enough dough in specialized markets? We're discussing the risks and rewards of going all-in on a niche!00:43:28 | Selling to Vertical Markets: A Wild Ride!Strategies, challenges, and how one bad apple merchant can spoil the bunch – it's a vertical market showdown!00:45:34 | Fraud Busters in Action!The skinny on how fraud prevention and risk management are saving the day and keeping your cash safe!00:50:40 | Risky Business: Stories from the Trenches!Hear jaw-dropping tales from the risk management frontlines and why staying proactive is your best defense!00:56:00 | AI: The New Risk Management Superhero?Get excited about how AI and machine learning are changing the game in spotting trends and dodging risks!00:56:50 | AI to the Customer Support Rescue!Imagine customer support that's faster and smarter, thanks to AI – we're discussing the future of help!00:58:41 | The Real-Time Communication Conundrum!Tackling the tough stuff about real-time chats, customer expectations, and how it all affects your rep!00:59:36 | Controlling the Payment Facilitation Message!The importance of nailing real-time communication and picking partners wisely in the payment facilitation dance!01:00:16 | Start Small or Go Big in Payment Facilitation?The debate is on: is it better to kick things off early or scale up big-time when it comes to payment facilitation?01:01:34 | Marketing as a Service: The Next Big Thing?"Everything as a service" is taking over, and we're diving into what this means in the payment facilitation world!01:03:59 | To PayFac or Not to PayFac?Breaking down the big question: should your biz jump on the payment facilitation train or pump the brakes?This is a Production of Diamond D3, Media ABOUT: Tedd Huff: Tedd Huff is the Founder of Volayre, a FinTech-focused management consulting firm, providing expertise in Banking-as-a-Service, Payment Facilitation, and a range of services for banks, merchants, and tech companies in areas like partnership strategy, product management, and digital asset transfer. He is also the Founder of DD3 Media & executive producer and host of Fintech Confidential, a DD3 media production.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.DD3, Media: A multimedia creation, management, production & marketing firm delivering engaging content primarily serving Fintech and technology companies globally.

Walt Levengood, VP of Strategy and Revenue of Nav, a groundbreaking financial technology company, shares his profound insights on navigating small businesses' financial health. Throughout the discussion, Walt highlights the critical role of fintech in equipping businesses with crucial financial tools they need for growth. He covers how the acquisition of TillFul and Nuula drives Nav's mission further and addresses numerous small business owners' challenges in the rapidly evolving fintech landscape. Moreover, he underscores the importance of data-driven solutions in enhancing business financing decisions and discusses Nav's unique data strategies in building customer credit files.Here are three key takeaways from this episode that you won't want to miss:1️⃣ Secret to Financial Success with Data-Driven Solutions for Small Businesses2️⃣ The Game-Changing Acquisitions of Nuula and Tilllful That Sets Nav Apart from the Competition3️⃣ Stopping the Death Rate of Small BusinessesJoin us as we dive deep into the world of fintech and uncover the strategies that are helping small businesses thrive.Watch the entire episode on YouTube. Links:Nav - https://www.nav.com/Nav's LinkedIn - https://www.linkedin.com/company/navsmb/Nav's Twitter - https://twitter.com/navsmb Nav's Facebook - https://www.facebook.com/navsmb/Nav's Instagram - https://www.instagram.com/navsmb/ Nav's YouTube - https://www.youtube.com/@NavsmbWalt Levengood's LinkedIn - https://www.linkedin.com/in/wlevengoodFintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersThis episode of Fintech Confidential 1:1 is brought to you by Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.comAnd don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at www.cb911.infoTime Stamps:01:17 Introduction to FinTech Confidential01:34 Guest Introduction: Walt Levengood from Nav02:07 Walt's Journey into FinTech03:34 Walt's Experience with Nav04:37 Nav's Mission and Vision05:55 Nav's Recent Acquisitions: TillFul and Nuula07:07 Nav's Unique Position in the FinTech Landscape08:21 Nav's Role in Building Credit Files for Small Businesses13:36 Nav's No-Touch Environment24:19 Future of FinTech for Small Businesses25:40 Conclusion and Final ThoughtsThis is a Production of DD3, Media ABOUT: Walt Levengood: Walt is the VP of Sales and Business Development at Nav. He has a proven track record in new market penetration, new product development, profit expansion, and raising capital from venture firms and Wall Street. Walt has an entrepreneurial mentality and a work ethic guided by metrics and teamwork. At Nav, Walt is responsible for leveraging a data-driven, personalized, consistent user experience across all touchpoints. He facilitates the connection between Nav’s customers and lenders/credit providers across multiple fulfillment channels and focuses on Nav’s continued business development, strategic relationships, and experience innovations. Walt has been with Nav for five years. Before Nav, he was an Advisor at Talech and FinXTech and the Chief Strategy Officer at Bizfi, where he helped launch the first aggregation platform for small businesses. He holds a BS in Marketing from West Chester University of Pennsylvania.Nav : Nav is the leading financial health platform for small businesses. Using real business data and proprietary scoring, Nav gives small-business owners transparency in finding the right loan, credit card, banking, and other business service options. Nav’s unique financial health platform shows cash flow, credit insights, and suggested financing options. It is the only place small business owners can see what financing they may qualify for before they apply. Nav’s platform seamlessly integrates with other software and websites, making it the leading embedded finance solution for SMBs.Tedd Huff: Tedd Huff is the Founder of Volayre, a FinTech-focused management consulting firm, providing expertise in Banking-as-a-Service, Payment Facilitation, and a range of services for banks, merchants, and tech companies in areas like partnership strategy, product management, and digital asset transfer. He is also the President & Founder of DD3 Media. He is also the executive producer and host of Fintech Confidential, a DD3 media production.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.DD3, Media: A multimedia creation, management, production & marketing firm delivering engaging content primarily serving Fintech and technology companies globally.

Aaron Letzeiser is the Co-founder and CEO of Obie, the game-changing insurance and risk management platform for real estate investors. He spills the beans on the fascinating journey of Obie, its groundbreaking mission, and the hurdles faced in its infancy. Discover how Obie leverages cutting-edge technology to revolutionize the insurance process, unveil transparency, and deliver tailor-made solutions. Brace yourself for the inside scoop on the power of specialization in the insurance industry, the hottest market trends, and the mind-blowing potential of large language models. Plus, Aaron drops some priceless advice for aspiring entrepreneurs and emphasizes the invaluable role of customer feedback.Three things you can't afford to miss from this episode:1️⃣ Unveiling the secret sauce behind Obie's game-changing insurance process!2️⃣ The mind-blowing market trends that will reshape the insurance industry!3️⃣ How large language models are set to revolutionize how we approach insurance!Also, watch the entire episode on youtube. Links:ObieWebsite: www.Obieinsurance.com Twitter - https://twitter.com/ObieinsuranceLinkedIn - https://www.linkedin.com/company/joinObie/Youtube - https://www.youtube.com/@ObieInsurance.com Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersThis episode of Fintech Confidential 1:1 is brought to you by Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.comAnd don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at www.cb911.infoTime Stamps:The frustrations with the insurance process (00:00:00)In this interview, Aaron Letzeiser discusses how, during demos, people would forget about the tools and instead focus on discussing their frustrations with the insurance process. He sheds light on the common pain points faced by individuals when dealing with insurance and how his company, Obie, aims to address these frustrations.The challenges faced in the early stages of the fintech journey (00:03:24)Join Aaron Letzeiser as he shares the challenges faced in the early stages of their fintech journey. From relying on spreadsheets to the lack of technological innovation in the insurance industry, Lesser provides insights into the hurdles they had to overcome to bring their vision to life.The evolution of Obie's mission (00:09:20)Discover how Obie's mission has evolved over time as Aaron Letzeiser explains the company's journey. Initially wanting to solve every problem for real estate investors, Obie has now shifted its focus to doing one thing well. Learn about the reasons behind this strategic shift and the impact it has had on their business.The challenges of building a fintech company (00:10:19)Building a fintech company comes with its fair share of challenges. Aaron Letzeiser dives into the obstacles they faced in the early stages and emphasizes the importance of doing one thing well before expanding. Gain valuable insights into the lessons learned and the strategies employed to overcome these challenges.The inefficiencies in the insurance process for real estate investors (00:11:37)Join Aaron Letzeiser as he sheds light on the outdated and inefficient process of obtaining insurance for real estate investors. Learn how Obie's innovative technology eliminates the need for manual data entry and streamlines the insurance process, saving time and frustration for real estate investors.Obie's mission and expansion in the insurance and risk management space (00:15:32)Discover Obie's mission to make the insurance process even easier for customers as Aaron Letzeiser explains their expansion in the insurance and risk management space. Learn how Obie proactively integrates with different platforms to provide a seamless experience and enhance customer satisfaction.The importance of underwriting data in insurance (00:19:49)In this interview, Aaron Letzeiser highlights the importance of underwriting data in insurance. Discover how Obie utilizes underwriting data, such as cash flow and lender information, to assess risk in real estate investments. Gain insights into the role of data in making informed insurance decisions.Ensuring transparency and protecting investor data (00:23:08)Transparency and data protection are crucial in the insurance industry. Aaron Letzeiser explains how Obie maintains transparency in their services while protecting investor data. Discover how they anonymize necessary information and adhere to regulatory guidelines to ensure the security and privacy of their customers.Speed, transparency, and risk management in insurance (00:24:42)Speed, transparency, and risk management are key factors in the insurance industry. Join Aaron Letzeiser as he highlights the problems that OBI aims to solve, including providing fast and transparent services while effectively managing risk. Gain insights into how Obie's technology-driven solutions address these challenges.The importance of specialization (00:29:43)Specialization plays a vital role in the insurance space. Aaron Letzeiser discusses the value of finding specialists in the insurance industry and how it can lead to better understanding and results for customers. Discover the benefits of working with experts who have in-depth knowledge of specific insurance needs.The ideal client for Obie (00:35:01)Learn about the ideal clients for OBI as Aaron Letzeiser explains their target market. Discover why small to medium-sized residential real estate investors are the perfect fit for Obie's technology-driven solutions. Gain insights into how OBI can help these investors efficiently manage their properties.Catering to accidental landlords (00:37:14)Accidental landlords often face unique challenges when it comes to insurance. Join Aaron Letzeiser as he discusses how Obie caters to accidental landlords by providing education and guidance on the right insurance policies for their rental properties. Discover how OBI ensures these landlords have proper coverage and avoid potential issues.The use of language models in insurance (00:39:23)Explore the potential of language models, like GPT, to improve claims processing and policy interpretation in the insurance industry. Aaron Letzeiser discusses the benefits and applications of language models in enhancing efficiency and accuracy in insurance processes.The role of data in insurance innovation (00:40:11)Data plays a crucial role in driving innovation in the insurance industry. Join Aaron Letzeiser as he emphasizes the importance of leveraging data and trends to improve efficiency and bring about innovative solutions. Discover how Obie utilizes data to push the boundaries of insurance innovation.The future of the insurance industry (00:43:34)Discover how Obie is shaping the future of the insurance industry as Aaron Letzeiser shares their innovative approach. Learn how they use novel data to drive change while collaborating with existing carriers. Gain insights into the exciting possibilities that lie ahead for the insurance industry.The vision of a more consumer-accessible insurance market (00:49:51)Join Aaron Letzeiser as he discusses his vision of a more consumer-accessible insurance market. Discover the importance of transparency and consumer involvement in the insurance process. Gain insights into how Obie aims to make insurance more accessible and customer-centric.Advice on narrowing focus as an entrepreneur (00:51:01)Entrepreneurs often face the challenge of narrowing their focus. Aaron Letzeiser shares valuable advice on how entrepreneurs can identify the common thread and find their niche. Learn about the importance of talking to customers and identifying common themes to narrow your focus and drive success.Pivoting towards customer needs (00:52:53)Customer feedback can be a catalyst for change. Aaron Letzeiser shares an example of how customer feedback led Obie to pivot their focus towards addressing the pain points in the insurance process rather than building additional tools. Discover the power of listening to customers and adapting to their needs.This is a Production of Diamond D3, Media ABOUT: Aaron Letzeiser: Aaron Letzeiser is the Co-Founder & COO of Obie, a venture-backed insurance and risk management technology platform serving the 17 million real estate investors in the United States. Obie's digital quoting platform and instant rate options make it the easiest and most transparent way in the market today for investors to obtain coverage.Prior to founding Obie, Aaron started and grew several successful companies that he’s seen to an exit. In addition to his work at Obie, he is an active real estate investor and a Venture Partner at the San Francisco-based venture capital group Pioneer Fund. Aaron graduated from Michigan State University and was named to the Forbes 30 Under 30 list.Obie: Obie is an insurance technology company, hyper-focused on driving value for the modern real estate investor and the partners they work with every day. Whether you are an owner, lender, agent, or property manager, Obie’s mission is to build technology and insurance products that drive efficiency and fundamentally change the way insurance is bought and sold.Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

Watch the entire episode on YouTube.In this episode of Uncut by Fintech Confidential, Tedd Huff, along with Matt Van Houten and Eric Brown, delve into their experiences at the Money 2020 conference. They highlight a significant shift from crypto and blockchain to a more mainstream approach, emphasizing the importance of working within existing financial systems. Additionally, they observe a decrease in the presence of big companies and stages, speculating that economic factors and a previous focus on risk may be the cause. The conversation also touches upon the high cost of participation, the evolution of the conference's focus, and the current state of fintech. Finally, they conclude by discussing the delicate balance between price and value that conference attendees must consider.Three essential items that we dive into. 1️⃣ "Discover the surprising shift in focus at the Money 2020 conference!"2️⃣ "Uncover the hidden truth behind the decrease in big companies at Money 2020!"3️⃣ "Find out the secret to balancing price and value for conference attendees!"Links:Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersThis episode of "Fintech Confidential Uncut" is brought to you by Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.comAnd don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at www.cb911.infoTime Stamps:00:02:18 - The shift in the show floor and the absence of cryptoFind out why crypto and blockchain-related topics were noticeably absent at the recent Money 2020 conference. The show floor has changed, and we're here to spill the tea!00:05:33 - The mainstream and orthodox tone of Money 2020Money 2020 used to be all about challenging the status quo, but things have changed. Discover how the conference has become more mainstream and focused on working within existing systems.00:10:53 - The bear market impact on crypto presenceCrypto companies are taking a hit in the bear market, affecting their presence at Money 2020. Dive into the market-driven factors that are causing this decline.00:12:37 - The decline in presence at Money 2020The show floor is shrinking, and big players are nowhere to be found. Get the scoop on the decrease in stages and the absence of major players outside the conference.00:16:48 - Lack of innovation at Money 2020Innovation seems to be taking a backseat at Money 2020. Uncover why this year's event lacks the innovative and groundbreaking ideas we've seen in the past.00:17:59 - Money 2020's new product, 20 FoldMoney 2020 is introducing a game-changer: 20 Fold. Find out how this new product aims to bring investors and startups together in a modern twist on Angel List.00:24:48 - The startup growth cycleMoney 2020 is evolving, and startups are playing a bigger role. Join the conversation about the growth cycle of the conference and the increasing involvement of startups.00:25:23 - Shift towards fintech and cryptoTraditional banks are taking a backseat as fintech and crypto companies steal the spotlight at Money 2020. Discover when this shift started and what it means for the industry.00:32:14 - Challenges and limitations of AI in paymentsAI is revolutionizing payments, but it's not without its challenges. Learn about the limitations and risks of using AI, especially regarding fraud detection.00:34:49 - The Challenges of Generative AI and Language ModelsGenerative AI and language models may sound fancy, but they come with their own set of difficulties. Find out why matching terminology and potential errors can be a headache.00:35:32 - Preventing Chargebacks and Retaining RevenueChargebacks can be a nightmare for businesses, but there's a way to prevent them. Discover how resolving chargebacks before they're filed can save your revenue.00:36:54 - Expectations and Potential of AI Tools and Problem SolvingAI tools have the potential to solve complex problems, but not all tools are created equal. Learn why finding the right tool for the job is crucial for success.00:46:38 - Innovation doesn't have to be flashyInnovation doesn't always mean reinventing the wheel. Find out how making a product better and easier to use can be just as innovative, without all the flashy gimmicks.00:51:46 - The future of fintech and bankingWhat does the future hold for fintech and banking? Get a glimpse into the next three years, including potential consolidation, partnerships, and the importance of trust.00:57:45 - The need for clarity and protection in paymentsClear rules and protection are essential in payment systems. Discover how Venmo is stepping up with a liability guarantee and why trust and protection matter to consumers.00:58:56 - The price tag and attendanceAttending Money 2020 comes with a hefty price tag. Find out how the high cost impacts attendance and who will pay the big bucks.01:00:23 - The value of the badgeIs the Money 2020 badge worth the price? Explore the value attendees get from their badges and whether it justifies the steep cost.01:02:17 - Sessions and content improvementMoney 2020 is stepping up its game with improved session content. Dive into the practical and deep-diving topics that are taking center stage.This is a Production of Diamond D3, Media Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

Jeffery Glass is the CEO and Founder of HomeTap, the groundbreaking company revolutionizing the way homeowners access their home equity. In this episode of Fintech Confidential, Glass reveals the secrets to success in the real estate market and shares invaluable advice for entrepreneurs.Three important items Covered:1️⃣ Discover the game-changing alternative to traditional loans that homeowners are raving about.2️⃣ Uncover the shocking impact of rising interest rates and inflation on the residential real estate market.3️⃣ Learn the essential steps to building a strong team and finding the right capital partner for your entrepreneurial journey.Also, watch the entire episode on YouTube. Links:HometapWebsite: https://www.hometap.com/ Linkedin: https://www.linkedin.com/company/hometap-equity-partners Facebook: https://www.facebook.com/HometapEquity/ Instagram: https://www.instagram.com/hometap_/Twitter: https://twitter.com/hometap Youtube: https://www.youtube.com/channel/UCOS30gqJ9HVS3cCbH_M4LxAFintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialX: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersSupportersSupport provided by Skyflow. What if privacy had an API? What if you could ensure data privacy, governance, and compliance with just a few API calls?What if you could worry less about PCI requirements while actually improving privacy and security?With sky flow, you can visit skyflowsecure.com today to learn how.Support provided by Chargebacks911. What are Chargebacks REALLY Costing You? They don't need to be a cost of doing business! You can be set up in just 48 hours to resolve up to 40 percent of chargebacks before they're ever filed.It's fast, easy, and effective. Get started at cb911.info Time Stamps:The mission of HomeTap [00:00:00]Unlocking the secrets of homeownership and crushing traditional loans!The origin story of HomeTap [00:02:33]How Jeff Glass turned personal experiences into a game-changing financial solution!HomeTap's mission to change homeownership financing [00:08:40]Making homeownership a breeze for cash-strapped homeowners!The importance of homeowner experience [00:12:27]Creating a homeowner experience that will blow your mind!Ensuring transparency and clarity for homeowners [00:14:08]No more confusing financial jargon - HomeTap keeps it simple!Providing capital for homeowner needs and opportunities [00:15:56]Get the cash you need for life's challenges and dreams!Home equity and target demographic [00:24:05]HomeTap's got your back if you're sitting on a goldmine!Tailoring services and marketing [00:26:51]Home renovations made easy with HomeTap's tailored services!Resilience and market trends [00:32:13]Why residential real estate is the ultimate investment!The impact of rising interest rates on housing [00:35:23]Rising interest rates are killing the housing game - find out how!Future goals and plans for HomeTap [00:40:51]HomeTap's big dreams of becoming a national sensation!Competition and defenseability in the industry [00:45:06]How HomeTap stays ahead of the game in a cutthroat industry!The importance of passion and dedication in entrepreneurship [00:48:36]Starting a business ain't for the weak - Jeff Glass spills the tea!Challenges and considerations of being an entrepreneur [00:50:18]Think you have what it takes to be an entrepreneur? Think again!Optimizing for success over ownership [00:53:51]Why success trumps ownership in the world of entrepreneurship!This is a Production of Diamond D3, Media ABOUT: Jeffery Glass: Entrepreneurship has been a passion for Jeff since his teenage years. By age 22, he started two college marketing businesses that helped pay off some of his college loans. Over the next two decades Jeff ran 4 other successful businesses and learned a ton about what it takes to start, build and grow technology and data-driven companies in this ultra-competitive world. He’s also been in the investor’s seat, spending 6 years as an MD at Bain Capital Ventures. Jeff is currently the co-founder and CEO of Hometap, a data-driven residential real estate platform that is changing home ownership financing. Hometap invests in residential properties, making passive investments alongside homeowners, and participates in the future value of the home. For homeowners, this is a simplified, sensible alternative to debt and monthly payments that allow them to pay off bills, build their savings, and fund the things that come up in life. For investors, this is a new asset class, allowing them to participate in the multi-trillion-dollar residential real estate market without the operational and management hassles of owning and operating homes.Jeff lives in Brookline, MA with wife and three children. He is a graduate of Amherst College and Harvard Business School. Hometap : Hometap is a smart loan alternative that allows homeowners to access their home equity to do more in life without taking on debt. An investor, not a lender, Hometap gives homeowners cash in exchange for a share of their home's future value. They can use the money for anything they'd like, from paying off credit card debt to starting a business or buying a second home, without the hassle of monthly payments or interest. When the homeowner settles the investment at or before the end of the 10-year effective period, Hometap receives an agreed-upon percentage of the sale price or current appraised value. Tedd Huff: Tedd Huff is the Co-Founder of Voalyre and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Diamond D3, Media: DD3 Media is a media creation, management, and production company that delivers engaging content globally

"Fintech Confidential Uncut" is a show that brings you 100% raw, real, and uncut conversations about the world of fintech. In this episode, co-hosts Tedd Huff and Matt Vanhouten dive deep into the challenges and potential pivots faced by legacy players in the fintech industry.Don't miss these topics: Will Visa's acquisitions impact innovation within the company?Is consumer protection at risk with alternative account-to-account payments?PIX in Brazil, UPI in India, and the US's confusion with RTP and FedNowWill banks and FIntech finally hold hands down the aisle?Staying up-to-date with the latest trends and insights in the fintech industry, sign up for the Fintech Confidential emails at www.fintechconfidential.com/access and Don't miss out on the raw and uncut conversations that will give you a deeper understanding of the challenges and opportunities in the world of fintech. Also, watch the entire episode on YouTube. Links:Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupporters:This episode of "Fintech Confidential Uncut" is brought to you by Skyflow, the leading data privacy platform trusted by top financial institutions. Protect your customers' data with Skyflow's innovative solutions. Get started at www.skyflowsecure.comAnd don't forget to check out Chargebacks 911, the industry leader in chargeback management and prevention. Say goodbye to revenue loss and hello to seamless transactions with Chargebacks 911. Get started at www.cb911.infoTime Stamps:Legacy Players in Fintech [00:00:00]Are legacy players in the fintech industry facing major challenges? Let's take a look at the struggles of companies like Kodak and Xerox.Visa's Dominance and Potential Challenges [00:04:51]Visa is ruling the card payment industry, but can it maintain its dominance? Find out about the uncertainties surrounding Visa's future.Contrasting Visa and Mastercard [00:10:24]Visa vs. Mastercard: Who's the real fintech leader? Discover the different strategies and approaches of these two giants.Visa's acquisition strategy [00:13:28]Visa's acquisition game plan is not as innovative as Mastercard's. Learn why Visa needs to step up its game.The threat to Visa's dominance [00:17:16]Is Visa's reign in danger? Find out if an upstart can knock Visa off its throne and steal its market share.Push to card payments [00:21:15]Push to card payments: Are they worth it? Get the lowdown on the pricing and risks involved compared to traditional payment methods.The challenges of social engineering [00:25:06]Beware of social engineering! Find out why it's on the rise and how you can protect yourself from scams.The need for trust in account-to-account payments [00:28:32]Trust is crucial in account-to-account payments. Discover why banks play a vital role in building trust with customers.The importance of resolving issues and protecting consumers [00:34:50]A bank that takes responsibility? It's possible! Learn how resolving issues and protecting consumers can boost trust in payment services.The challenges of alternative payment methods [00:34:59]Why are older folks slow to adopt alternative payment methods? And what do younger generations expect? Find out here.The impact of interchange rules on banks [00:36:17]Interchange rules are shaking things up for banks. Discover how these changes could influence their card-issuing strategies.The decrease in credit card rewards and increasing interchange fees [00:37:33]Credit card rewards are dwindling, and interchange fees are rising. Is it time to ditch your credit card? Find out here.The government mandate in Brazil and India [00:47:02]Governments in Brazil and India are calling the shots in finance. Learn about their heavy-handed approach and its impact on banks.Paying with installments in Brazil [00:48:07]Buy now, pay later: the Brazilian way. Explore the unique practice of paying in installments and the fees that come with it.Visa's potential acquisition of Pismo [00:51:31]Visa's eyeing Pismo in Brazil. Discover how this acquisition could open up new revenue streams and global opportunities for Visa.The moat of Visa's business model [00:59:07]Visa's got a stronghold on cross-border transactions. Find out why its business model is a force to be reckoned with.The convergence of fintech and banks [01:02:03]Are fintech and banks joining forces? Dive into the discussion on how they can work together to solve financial problems.The potential for new models in global money movement [01:05:56]Traditional infrastructure is not the only way to move money globally. Explore new models like tokenization that could revolutionize the industry.The direct to consumer strategy [01:10:33]Cutting out the middleman: the direct to consumer strategy. Uncover the challenges and benefits of this approach in fintech.Opportunity for banks to bank technology companies [01:11:39]Banks embracing technology companies? It's happening! Discover the opportunities that arise when banks become customers of tech companies.Banks looking to scale and support technology companies [01:13:04]Banks are scaling up and supporting tech companies. Learn about their hiring, policies, and regulatory considerations in this new era.The challenges of scaling and flexibility [01:21:56]Legacy players struggle to scale and be flexible. Find out why regulatory oversight and old processes are holding them back.Streamlining onboarding processes [01:22:47]Banks need to streamline onboarding for fintechs. Discover why simplifying the process is crucial in the app store environment.The potential for third-party service providers [01:26:54]A new industry is emerging to help fintechs onboard with banks. Learn how third-party service providers can accelerate implementation.The challenges faced by legacy players in the fintech industry [01:33:05]Legacy players in fintech face major challenges. Join the discussion on the hurdles they must overcome, with a focus on Visa.The features of Sky Flow's design [01:33:05]Sky Flow's design is a game-changer. Explore its secure and tokenized personal information collection, encrypted data analysis, and more.Disclaimer and caution regarding financial decisions [01:33:39]Caution! This information is not financial advice. Do your research and make independent decisions to protect your finances.This is a Production of Diamond D3, Media Diamond D3, Media is a multi-media creation, management, and production company delivering engaging content globally

In this episode, Landon Glenn, the CEO and Founder of ASA, takes us on a thrilling journey through the world of fintech. He shares the challenges he encountered while establishing ASA and sheds light on the company's mission and vision. Get ready to be amazed as Landon reveals ASA's commitment to empowering users, securing data, and forging reliable connections with financial institutions.Here are three mind-blowing takeaways from this episode:1️⃣ Unveiling the Secret to Unprecedented Financial SuccessDiscover how ASA is breaking barriers and revolutionizing the financial services industry. Prepare to be blown away by the key to unlocking unparalleled financial success!2️⃣ The Game-Changing Middle Ground in FintechFind out how ASA is transforming the fintech landscape with their groundbreaking approach. Brace yourself for a mind-bending revelation that will forever change the way you view the middle portion of the episode!3️⃣ The Ultimate Question: ASA's Answer Will Leave You SpeechlessWitness the moment when ASA tackles one of the most pressing questions in the industry. Brace yourself for an answer that will leave you in awe and eager to dive deeper into the world of fintech!Join us as we delve into the fascinating world of fintech with Landon Glenn and ASA. Get ready to be inspired, informed, and empowered to take control of your financial future!Also, watch the entire episode on YouTube. Links:ASAWebsite: https://asa.financial/ Linkedin: https://www.linkedin.com/company/asafinancial/Landon Glen Linkedin: https://www.linkedin.com/in/landonglenn/ Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersSupport is provided by Skyflow. What if privacy had an API? What if you could ensure data privacy, governance, and compliance with just a few API calls?What, if you could worry less about PCI requirements while actually improving privacy and security?With sky flow, you can visit skyflowsecure.com today to learn how.Support provided by Chargebacks911. What are Chargebacks REALLY Costing You? They don't need to be a cost of doing business! You can be set up in just 48 hours to resolve up to 40 percent of chargebacks before they're ever filed.It's fast, easy, and effective. Get started at cb911.info Time Stamps:[00:02:11] How I Became a Fintech Expert: Landon Glenn's Inspiring JourneyJoin Landon Glenn on his incredible journey from a small-town dreamer to a fintech expert. Discover the secrets behind his success and get inspired to chase your own dreams in the financial industry.[00:04:41] Overcoming Obstacles: Landon Glenn's Struggles in Building ASALearn about the challenges Landon Glenn faced while building ASA, a groundbreaking fintech company. Find out how he overcame obstacles and turned setbacks into opportunities.[00:09:53] Breaking Barriers: ASA's Mission to Revolutionize the Financial IndustryASA is on a mission to shake up the financial industry. Discover how this innovative company is breaking barriers and transforming the way we think about money.[00:12:54] Empowering Users: ASA's Mission of Control and SecurityASA puts control and security in the hands of its users. Find out how this fintech company is empowering individuals to take charge of their financial lives.[00:13:39] Privacy and Profit: ASA's Approach to Data MonetizationDiscover how ASA is striking the perfect balance between privacy and profit. Learn about their unique approach to data monetization and how it benefits both users and the company.[00:15:41] Game-Changing Feature: ASA's Single Sign-On InnovationASA has introduced a game-changing feature that will revolutionize the way we access financial services. Find out how their single sign-on innovation simplifies the user experience and saves time.[00:26:33] Banks in Charge: How Financial Institutions Control Fintech AppsUncover the truth about financial institutions and their control over fintech apps. Learn how banks hold the power and what it means for the future of the industry.[00:27:24] Cutting Out the Middleman: ASA's Direct Access to TechnologyASA is cutting out the middleman and giving users direct access to technology. Discover how this eliminates unnecessary fees and streamlines the financial process.[00:28:16] Market Trends Shaping the Future of Fintech and EISAStay ahead of the game by understanding the market trends shaping the future of fintech and EISA. Learn how these trends will impact the industry and what it means for ASA.[00:38:31] Future-Proofing ASA: Adapting to the Ever-Changing Financial Services IndustryFind out how ASA is future-proofing their business by adapting to the ever-changing financial services industry. Discover their strategies for staying relevant and successful in a dynamic market.[00:39:54] Challenges and Opportunities: What Lies Ahead for ASAExplore the challenges and opportunities that lie ahead for ASA. Learn how they are navigating the fintech landscape and positioning themselves for continued growth and success.[00:44:19] Insider Tips: Landon Glenn's Advice for Fintech EntrepreneursGet insider tips from Landon Glenn himself, a successful fintech entrepreneur. Discover his advice for aspiring entrepreneurs looking to make their mark in the financial technology industry.This is a Production of Diamond D3, Media ABOUT: Landon Glen: Landon Glenn is the CEO and founder of ASA. Overseeing the company vision and strategic initiatives within the organization, Landon’s primary focus is on financial empowerment, creating opportunities for all, and serving the underserved. Landon has spent his career across multiple spaces within the financial services industry. As a former owner of Banzai, an award-winning financial literacy software in over 50% of high schools in America that scaled to nearly 10% of the bank and credit union market, he is continuing to serve the underserved by removing the barriers to technology adoption, allowing solutions for the 1% and other underserved groups. Landon received a bachelor’s degree in financial services with an emphasis on real estate from Bingham Young University Marriot School of Business.ASA: ASA is an embedded fintech platform that connects financial institutions with customer-facing fintechs in a secure, compliant, and easy-to-implement marketplace. With ASA, banks and credit unions are innovating more quickly, fintechs are scaling more easily and end users are empowered to take control of their data and finances.Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President and founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

Brian Kaas is the President and Managing Director of True Stage Ventures, a leading fintech investment company. He joins Tedd in this episode to discuss his journey from law to fintech and the exciting innovations happening in the industry.Brian shares insights on the fintech companies TruStage Ventures has invested in and how they are revolutionizing the financial landscape.Discover the challenges of integrating fintech into credit unions and smaller institutions, and learn why cultural fit and strategic partnerships are crucial in this space. Don't miss out on Brian's expert advice for entrepreneurs and investors on choosing the right fintech product.Three important items covered:1️⃣ Unveiling the game-changing fintech innovation that's disrupting the industry2️⃣ The secret to successfully integrating fintech into credit unions and smaller institutions3️⃣ Expert advice for entrepreneurs and investors on choosing the perfect fintech productAlso, watch the entire episode on YouTube. Links:TruStage Ventures:Website: https://www.trustage.com/venturesLinkedin: https://www.linkedin.com/company/trustageFacebook: https://www.facebook.com/TruStageInstagram: https://www.instagram.com/trustage/Twitter: https://twitter.com/TruStageFintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupporting PartnersSupport is provided by the Vital Credit Card.Make a statement in your wallet with a sleek Metal credit card that pays you cashback when you share and spend responsibly while it helps improve your credit health. Request an Invite at vital.fintechconfidential.comSupport is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www.getsolvpath.com Time Stamps:[00:02:43] Brian's Amazing Journey into Fintech: How He Became a Tech Guru in the Financial WorldBrian shares his inspiring story of how he entered the fintech industry and the role technology plays in transforming financial services.[00:05:18] Passion Unleashed: Brian's Drive to Solve Real-World Problems through FintechDiscover Brian's deep passion for empowering individuals and providing financial security through innovative fintech solutions.[00:06:27] Life-Changing Moment: Brian's Unexpected Dive into the Fintech DealRelive the thrilling moment when Brian was thrown into a fintech deal and realized his true potential in the tech industry.[00:10:22] Direct to Consumer Space: The Game-Changing Opportunities You Can't MissUncover how companies in the direct to consumer space are revolutionizing the way they reach customers through channel partners, opening up endless opportunities.[00:11:54] Goal Setter: The Ultimate Parenting and Tween Banking AppLearn how Goal Setter, the groundbreaking parenting and tween banking app, is transforming financial literacy for young people and forging connections between banks, credit unions, and the next generation.[00:13:21] Car: The Disruptive Platform Shaking Up Traditional Banks and Credit UnionsExplore how Car, the all-in-one e-commerce platform for vehicles, is revolutionizing the lending relationship and leaving traditional financial institutions in the dust.[00:22:50] Cultural Fit: The Secret Ingredient to Success in Partnerships and InvestmentsDiscover the crucial role of cultural fit in partnerships and investments, and how it can make or break the success of a company.[00:27:02] Fintech Landscape: The Latest Trends and Changes You Need to KnowGet insider insights into the ever-evolving fintech industry, from investment rounds and valuations to market stability and beyond.[00:31:36] Future-Proofing Fintech: Preparing for the Next Big TrendsDive into the future of fintech with a focus on embedded finance, partnerships, automation, and data-driven solutions as the key areas of interest for TruStage Ventures.[00:35:35] Strategic Capital: The Game-Changer for Fintech CompaniesDiscover why strategic capital is becoming increasingly vital for fintech companies and how investors can bring more than just financial support to the table.[00:36:53] Entrepreneurial Wisdom: Brian's Advice on Product FocusLearn from Brian's expertise as he advises entrepreneurs to stay focused on their core market, prove product fit, and generate revenue before expanding in multiple directions.[00:39:32] Laser Focus and Investor Selection: Brian's Golden Rule for FoundersIn a nutshell, Brian advises founders to maintain laser focus and carefully choose their investors for long-term success in the fintech world.This is a Production of Diamond D3, Media ABOUT: Brian Kaas: Brian Kaas is President and Managing Director of TruStage Ventures, and oversees all aspects of TruStage’s venture capital program. Additionally, Kaas serves as the Senior Vice President of Corporate Development at TruStage where he has led the acquisition of numerous companies. He serves as a board member for several fintech companies and is a frequent speaker on emerging fintech trends. Kaas joined TruStage in 2012.Prior to joining TruStage, Kaas was a partner at the national law firm of Foley & Lardner where he handled a broad range of complex strategic transactions, mergers, acquisitions, and corporate restructurings.TruStage : TruStage is a financially strong insurance, investment and technology provider, built on the philosophy of people helping people. We believe a brighter financial future should be accessible to everyone, and our products and solutions help people confidently make financial decisions that work for them at every stage of life. With a culture rooted and focused on creating a more equitable society and financial system, we are deeply committed to giving back to our communities to improve the lives of those we serve.Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally

Brad Tompkins, the Chief Information Officer of Vergent LMS, Reveals How Technology is Revolutionizing the Lending Industry.In this captivating podcast episode, Tedd Huff interviews Brad Tompkins, the Chief Information Officer of Vergent LMS, a leading lending solutions company in the fintech industry. Brad takes us on his inspiring journey into fintech and shares the incredible story behind Vergent LMS.But that's not all! Brad dives deep into the challenges faced by traditional consumer lenders and banks while unveiling how Vergent LMS is using cutting-edge technology to overcome these obstacles and revolutionize the lending landscape.Prepare to be amazed as Brad Tompkins uncovers the power of data and technology in providing better offers to lenders and enhancing the borrower experience.Here are three game-changing insights you can't afford to miss:1️⃣ Unveiling the Secret: How Vergent LMS is Using Technology to Unlock Unprecedented Lending Opportunities2️⃣ The Shocking Truth: Traditional Lenders Beware! Vergent LMS is Disrupting the Industry with Revolutionary Data and Technology3️⃣ The Million-Dollar Question: How Can Lenders Leverage Technology to Stay Ahead in the Game? Don't miss out on this eye-opening episode that will leave you inspired and equipped with the knowledge to thrive in the ever-evolving world of lending. Tune in now!Also, watch the entire episode on YouTube. Links:VergentWebsite: https://www.vergentlms.com/Linkedin: https://www.linkedin.com/company/vergentlms/Twitter: https://twitter.com/VergentLMSBrad Linkedin Profile: https://www.linkedin.com/in/brad-tompkins/Blog: https://www.vergentlms.com/blog/Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersSupport is provided by Supporting PartnersSupport is provided by the Vital Credit Card.Make a statement in your wallet with a sleek Metal credit card that pays you cashback when you share and spend responsibly while it helps improve your credit health. Request an Invite at vital.fintechconfidential.com Support is provided by Solvpath, an A.I.-driven customer support system that uses a visual format and self-serve technology to quickly and effectively resolve issues, resulting in satisfying support experiences for customers. Get the best customer support system for your business. Get Solvpath. Get started by visiting www dot Get Solvpath dot com www.getsolvpath.com Time Stamps:[00:00:00] Uncovering Brad Tompkins' Inspiring Fintech Journey: How Vergent is Staying Ahead of the CurveIn this episode of Fintech Confidential, host Tedd Huff interviews Brad Tompkins, the Chief Information Officer of Vergent LMS. Brad shares his journey into the fintech space, the inspiration behind Vergent, and how they are staying ahead of the rapidly evolving lending industry. He emphasizes the importance of not being complacent and taking on new technology in order to bring positive change to organizations. [00:02:11] Vergent Founded to bridge tech gaps in lending.Detailed Summary: I graduated with an accounting degree and had a solid background in understanding how lending and financial institutions work. I partnered with Scott Putnamar, a lender with fifty non-depository lending institutions across the Southeast, to form Vergent. Our goal was to bridge the gaps in technology capabilities and servicing certain communities within the lending space. We saw this as an opportunity to help banks and traditional consumer lenders understand the capabilities of technology and how they can use it to expand their customer base.[00:04:24] How Vergent Capitalized on Disruptive Market Changes to Create Explosive GrowthScott launched a comprehensive loan management system that provided lender and borrower focused technology almost twenty years ago. Since then, Vergent has experienced explosive growth in their core industries and new markets. This growth was driven by the complacency in the market and the disruptive market changes of 2008 and 2020. These changes created thousands of opportunities for innovation as customers were scared to go to physical branches. Vergent has been able to capitalize on these opportunities and provide technology to their customers. [00:06:10] How Vergent is Driving Innovation in the Fintech MarketVergent is a fintech company that has been driving innovation in the rapidly evolving fintech landscape. In 2020, Vergent had thousands of branches that could not open due to the pandemic, so they had to provide technology that would bring customers to them. Vergent has had a large implementation just before 2020, which allowed their customer to respond to the market and keep their stores open. As the CIO, Vergent keeps ahead of the curve by focusing on the product. [00:07:56] Vergent's Portal: Unlocking Borrower Success!Vergent has recently released a customer portal that allows borrowers to self-service in a variety of ways. This includes submitting applications, making payments, and accessing current status of their products. The portal also offers features such as multi-language support, automatic payments, document review, and document storage. All of these capabilities are wrapped up in a user-friendly interface, making a big difference in a borrower's success trajectory. [00:09:36] Alternative Data: The Key to Unlocking the Future of LendingVergent's catchphrase is "any loan, anywhere, anytime" and they are preparing for the changes in the Lintech industry over the next five to ten years. Alternative data is a key factor in understanding a customer's ability to repay and is especially beneficial for thin file and no file customers. Alternative data sources include employment data, credential banking information, and other information that wouldn't be on someone's credit report. The vocabulary on the portal also changes to Spanish and persists through the loan documents, allowing lenders to service customers they may not have serviced before.[00:11:54] Unlocking the Power of Alternative Data: How Credential Banking Helps Lenders Understand BorrowersAlternative data, such as credential banking, can help lenders understand borrowers better and provide them with the money they need. This data can include insight into how borrowers spend their money, their balance cycle, and their financial capabilities. Vergent also helps lenders reach customers who don't have a traditional nine to five job or a consistent pay cycle by smoothing out their revenue cycle. Additionally, lenders can use data such as a borrower's social media footprint and Google reviews to gain a different perspective.[00:14:16] Vergent: Solving Customer Experience Challenges with Pre-Underwriting Capabilities.Vergent is a company that helps customers understand the importance of data and how it can be used to deliver better offers to them. They specialize in pre-underwriting capabilities such as fraud detection and device behavior, which helps to weed out fraud and provide better access to credit for underserved customers. Vergent also helps customers understand whether or not they are talking to a real person on the other side, based on the behavior and types of things they click on. This helps to solve customer experience challenges and provide a better customer experience. [00:18:15] Vergent: The Traffic Cop of the Lending Process, Simplifying the Process for Borrowers and Lenders.Vergent is a platform that simplifies the lending process for borrowers and lenders. It acts as a traffic cop, bringing together data from multiple providers and providing the necessary functionalities and capabilities to make the process easier. It also has a collections platform that allows borrowers to get back on track if they become delinquent, with options such as deferral, forbearance, and payment plans. Vergent puts the best decision for the customer and the borrower in front of the agent at all levels of the process.[00:20:11] Vergent: Revolutionizing the Way Lenders Communicate Digitally with CustomersVergent is a visionary in the Lintech market, helping lenders communicate digitally with their customers. Vergent provides the best of all instances, allowing customers to reach out to their lender in whatever way they feel comfortable. Vergent puts the data that any given agent needs at any given time right in front of them, allowing them to make the best decision for the customer and also the borrower. [00:22:09] Vergent LMS: Quality Assured with US Employees - The Future of Vergent LMSVergent LMS is revamping their platform, Omnia, to ensure quality and customer satisfaction. To ensure the quality of the software and services, Vergent LMS employs full-time US employees to manage the software life cycles and deliverables. The future of Vergent LMS is focused on providing the best platform out there.[00:23:52] The Future of Lendtech: How Vergent LMS Plans to Innovate and Expand In this text, the speaker discusses how Vergent LMS plans to continue to innovate in the Lendtech industry by expanding into new markets and opportunities. They are currently working with community banks in Mississippi on a product that will bring lending and capability to customers who may not have had the opportunity before. The speaker then shifts gears and offers advice to other entrepreneurs looking to innovate in the fintech space, emphasizing the importance of persistence.[00:25:26] Persistence Pays Off: How One Financial Institution Learned the Hard Way"The speaker emphasizes the importance of persistence in the financial industry, noting that it is always worth it to take on new technology or make changes in how one does business. They share an example of a customer implementation that was difficult but ultimately successful, and the lesson learned was that it was worth the effort to take multiple LMS platforms and combine them into one. [00:27:40]Consolidate, Transform, Leverage, Succeed, Fintech, Vital.In this episode of Fintech Confidential, Brad Tompkins of Vergent discussed how the company is transforming the lending industry by consolidating everything into one platform and creating a system of record that is almost ERP-level. This allows lenders to build huge growth, as Vergent's clients went from 600 to almost 900 branches. Brad also discussed how technology can be leveraged to bring borrowers and lenders together, and how both parties can be successful. Finally, Brad shared his appreciation for the Vital Credit Card, which pays cash back when users share and spend responsibly while helping improve credit health.This is a Production of Diamond D3, Media ABOUT: Brad Tompkins: Brad Tompkins serves as the Chief Information Officer at Vergent LMS, a leading fintech company offering a comprehensive loan management software solution. In his role, Brad oversees the company’s product and technology initiatives, ensuring that Vergent’s platform consistently performs at a high level for all users and partners.Brad's journey with Vergent spans nearly a decade. Before ascending to the role of CIO, he held the position of VP of Strategic Planning and Development. In this capacity, he was instrumental in shaping product initiatives, fostering key customer relationships, streamlining service-delivery processes, and building strategic business alliances.Prior to joining Vergent, Brad amassed significant experience in the financial industry through various audit and accounting roles. He collaborated with esteemed firms such as Horne LLP, Eubank Betts Hirn Wood, PLLC, and Weaver. A graduate of the University of Southern Mississippi, Brad's academic pursuits encompassed both Accounting and Business Management.Under Brad's leadership, Vergent LMS has distinguished itself by offering a platform that covers the entire loan cycle, from origination to servicing. The company's mission is to address the technology needs of non-depository lenders, and under Brad's guidance, Vergent has consistently innovated to stay ahead in the rapidly evolving fintech landscape.Vergent: Vergent Loan Management Software (Vergent LMS) provides an omnichannel lending solution for lending institutions and financial services organizations. Based out of Texas and Mississippi, Vergent offers an end-to-end solution for consumer, small-dollar, auto, and online lenders. Founded in 2006, the company serves lenders in the U.S., Canada, Mexico, and Central America. With over $690 billion serviced and 20,000 active users, Vergent offers lenders an intuitive software that seamlessly adapts to any business. Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.Diamond D3, Media: A media creation, management, and production company delivering engaging content globally