Where We Buy: Retail Real Estate with James Cook

Clare Walsh is Managing Director of Leasing Strategy at Asana Partners, a retail-focused investment firm with over $7 billion in assets under management. Walsh discusses the company's focus on neighborhood retail across the top 25 U.S. metropolitan areas, highlighting key properties in neighborhoods including Dallas Design District, Charlotte's South End, and Salt Lake City's East Bench. She covers current retail trends including the wellness economy, the rise of authentic Asian cuisine and beauty concepts, and the growing demand for small-format retail. Walsh also explains Asana Partners' active investment approach, the challenge of finding quality all-day cafes, and how experiential retail and AI-powered personalization are shaping the future of neighborhood shopping centers. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

Stephanie Cegielski is Vice President, Research and Public Relations at ICSC, where she leads consumer research initiatives. Cegielski explains why Generation X—born between 1965 and 1980—represents a significant but overlooked opportunity for retailers and shopping center owners. Despite comprising only 19% of the U.S. population, Gen X accounts for a third of total consumer spending. She discusses Gen X shopping behaviors, including their preference for in-store experiences over online shopping, their resistance to social media influencer marketing, and their focus on high-dollar purchases like luxury goods. Joining the discussion are Ana Leon, Director of Retail Research at Nuveen; Mike Jordan, Director of Research at Big V Property Group; Gregg Katz, Director, Business Industry Solutions - Real Estate at Esri; and Meghann Martindale, Principal, Director Market Intelligence, Retail at Avison Young. The panel explores how Gen X's unique position as the "sandwich generation"—caring for aging parents while supporting their own children—drives their spending patterns, and why this generation's hybrid approach to technology makes them the ideal omnichannel consumer. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

Matthew Smith is the leader of retail investment in Canada for JLL, with 29 years of experience in Canadian capital markets. Smith discusses the current state of Canada's retail investment market, explaining why grocery-anchored centers remain the top investment choice for both domestic and international buyers. He covers the dominance of private capital in the market, the concentration of institutional investment in Canada's six primary markets, and the recent surge of activity in Alberta. Smith also addresses the impact of US tariffs on Canadian consumers and cross-border shopping patterns, the expansion plans of major Canadian grocery chains, and the challenges facing enclosed malls following Hudson's Bay's closure of all locations. He explores why shopping malls remain more central to Canadian retail than in the US, the slowdown in new retail construction, and the ripple effects of Canada's residential housing crisis on retail real estate investment. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

Alan MacKenzie is CEO of JLL Canada, overseeing all business lines including capital markets, work dynamics, leasing, and property management across the country. MacKenzie shares his journey from founding a retail real estate company in 2000 to leading JLL's Canadian operations, including his work bringing Lowe's to Canada and representing Walmart. He discusses the current state of Canadian retail real estate, explaining why vacancy rates at top-tier malls are below 2% despite economic headwinds. MacKenzie also covers the impact of Hudson's Bay department store closures, the bifurcation in consumer spending behavior, and why Canada has been slower than the U.S. in returning to office. He explains the unique characteristics of the Canadian market, including stringent zoning policies, limited new construction, and strong immigration-driven demand that's creating a landlord's market in premium retail locations. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

Kimberly Grant, CEO of Nando's PERi-PERi North America, and Ryan Welch, Director of Real Estate, join the show to discuss the fast-casual restaurant's expansion across the United States. Grant and Welch share the story of Nando's entry into the US market, the brand's unique approach to hospitality, and the challenges of scaling operations while maintaining authenticity. They cover site selection strategy, customer experience, and the importance of community connection. The conversation also highlights Nando's global cult following, menu adaptations, and the company's commitment to creating career pathways for team members. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

Robert Brozin is co-founder of Nando's, the global restaurant chain known for its flame-grilled peri-peri chicken. He left his corporate job to build Nando's from a single Johannesburg location into an international brand. He discusses the company's unique people-centric culture, the challenges and rewards of global expansion, and the importance of maintaining strong values and purpose. Brozin also delves into his philanthropic work, including the fight against malaria through Goodbye Malaria and his efforts to revitalize Johannesburg. The conversation covers Nando's approach to menu innovation, marketing, and community impact, offering insights into building a brand that changes lives—one chicken at a time. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

Don Tepman, President and Founder of TownCentre Capital and the voice behind the popular @StripMallGuy account, joins the show to revisit and unpack his most notable recent posts. In this episode, Don shares the stories, strategies, and lessons behind his standout social media moments, offering candid insights into the world of strip mall investing. From the power of site visits to the impact of social media on deal flow and the nuances of tax strategy, Don reflects on what makes certain posts resonate. He also discusses engaging with college students, the importance of mentorship, and how authenticity shapes both his online presence and investment approach. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

Adam Rinella, Vice President of Real Estate & Development at Goop Kitchen, shares insights on the brand’s unique journey from a delivery-only concept to a robust dining experience. He discusses the innovative site prototypes, including ghost kitchens and flagship locations, crafted for optimal dining and delivery. Adam highlights the importance of high-quality ingredients, the balance of their indulgent gluten-free menu, and Gwyneth Paltrow's hands-on involvement in design and operations. Plans for expansion to New York and beyond reveal ambitious growth in major markets.

Ben Seidl, Co-founder and CEO of Autolane, dives into the transformative world of autonomous vehicles and retail. He brilliantly unpacks the 'last 50 feet' challenge for driverless cars, likening their operation to air traffic control, ensuring smooth curbside pickups. Seidl shares insights on partnerships with Simon Property Group and the complexities of integrating with various automakers. Plus, he unveils innovative concepts like self-delivery and the expansion to robotic orchestration. A peek into the future of retail and the road ahead for autonomous commerce!

Rene Federico is US Head of Marketing at Primark, the global fashion retailer known for its affordable, stylish offerings. Federico discusses Primark's growth in the US, including its expansion plans and the unique in-store experience that sets the brand apart. She shares insights on adapting Primark's messaging for American consumers, the importance of brick-and-mortar retail, and the company's first US brand campaign. Federico also covers strategies for building brand awareness, the role of social media and influencer marketing, and what shoppers can expect when visiting a Primark store. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.