The Business of Travel

Research says 80% of all women struggle with confidence, and in even greater numbers, the higher up you go in a company. This translates into fewer women rising through the ranks and reaching their greatest potential in the workplace. How can we be - and support - bolder risk-takers yet avoid the 'double bind’ of being labeled too aggressive or assertive? Katie Brown will challenge you to rise above the double bind, sharing her story in rising through the ranks as one of few women who have trailblazed their way up in the ski industry. Podcast Interviewer: Cari Wurzbacher, Manager Government and Corporate Accounts at United Airlines. Speaker: Katie Brown, Vice President, Brand and Resort Strategy at Steamboat Resort   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

Allyship is a powerful force for change. In this episode, we explore how allies play a crucial role in advancing women’s leadership and inclusion in the business travel sector. Our guest, Anne Feeney, Assistant Vice President of Global Strategic Sales at Enterprise Mobility shares real-world insights on what effective allyship looks like and how individuals at all levels can contribute to gender equity. Tune in for actionable strategies, inspiring stories, and a call to action for those ready to champion meaningful change in the workplace.   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

Share Marriott’s perspective on responsibility and oversight of tech and digital strategy, trends we see in the hospitality industry as it relates to the supplier side of the business. The podcast is hosted by Suzanne Neufang, CEO of GBTA, aligned with Tammy Routh, who is President of the GBTA Allied Leadership Council and Senior Vice President of Marriott International.   Moderators and Speakers: Moderator – Suzanne Neufang, GBTA CEO Tammy Routh, Senior Vice President – Marriott International Drew Pinto - EVP and Chief Revenue and Technology Officer - Marriott International     Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

Join Carlos Almendros from Cisco, Carol Fergus at Fidelity International, and Katie Virtue from Festive Road as they dive into the evolution of corporate travel policies. They discuss balancing cost with employee experience, and the challenges of enforcing flexible travel guidelines. The conversation also touches on the impact of hybrid workforces on policy changes and the importance of clear communication for traveler engagement. With insights into air travel policy transformations post-pandemic, this episode is a treasure trove for travel buyers navigating the future.

Networking and community building are crucial for women's professional development. In this WINiT podcast sponsored by CWT, moderator Bev Heinritz, Director of Foundation Programs at GBTA Foundation, and Lisa Nelson, Senior Director of Customer Management at CWT, discuss how collective networking and community-building efforts can drive broader systemic change by advocating for policies, practices, and cultures that support women in the workplace. When women come together, they can influence industry standards and create more inclusive environments.   Show Links: Lead to Win by Karla A. Harris You’ve Been Chosen – Thriving the Unexpected by Cynt Marshall   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

Does when, where, and how the work gets done matter if deadlines and deliverables are met? How do ways of working impact organizations, employees, and travelers? Listen to this podcast to hear our expert panel as they debate the workplace of the future and the role of the travel manager in supporting this transformation. Drawing on the insights from 300+ participants captured at the GBTA Europe Conference and GBTA APAC conferences on varied questions pertaining to work culture, the role of business travel, and travel managers in supporting these new work environments.   Moderator & Speakers: Moderator: Catherine Logan, Regional Senior Vice President - EMEA & APAC – GBTA Christian Dahl, EVP People & Culture at BCD and Rosemary Maloney, Senior Director, Corporate Travel Freeman   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

Globally, despite certain challenges, business travel spend has continued to grow in 2024. According to GBTA’s latest Business Travel Index forecast, business travel spend is expected to end 2024 above the $1.5 trillion mark – for the first time surpassing 2019 spend. As we head into 2025, what are the current headwinds and tailwinds business travel buyers, suppliers and economists are seeing within this sector? In this podcast, Dallas-based GBTA Board Treasurer, Kevin Sullivan, is joined for a topical discussion with fellow Board members and an economic expert: ·       Ben Park, Executive Director-Travel & Sustainability, Paraxel, GBTA Board of Directors European Region Director – Berlin, Germany ·       Katharine Farrell, Sr. Manager – Sales Digital Marketing Communication, Delta Airlines, GBTA Board of Directors, Director-at-Large – Atlanta, GA, USA ·       Jarrod Castle, Research Analyst, UBS – London, UK The group will offer their unique buy, supply, and analyst insights around bigger picture areas for the business travel industry including: ·       Category-level outlook and overall sentiment for business travel for the year ahead ·       How economic factors have shaped – and will further shape – business travel budgets and travel decisions ·       The impact of changing workforce and related travel for work dynamics ·       The current and future role of sustainability in business travel considerations ·       Top challenges and opportunities ahead for business travel and the industry in their region Listen in for a comprehensive, around-the-world view on the current and future state of business travel.   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License   

Welcome to this episode of the GBTA Business of Travel brought to you by the Canadian Meetings & Events Committee with special guest Heather Reid, Founder and CEO of Planner Protect Inc and the Canadian authority on event contracts. With over 30 years planning conferences and events for clients, Heather has helped hundreds of event organizers generate more than $9M in cash savings and avoided risk. Heather has dedicated much of her career into changing the education landscape for event professionals. In this podcast we explore some of the common issues and roadblocks with event contracts, both on the buyer and supplier side. We look at security and risk issues and force majeure and termination clauses and how the focus on contract language has changed over the years, especially since coming out of the pandemic. In an industry where planners used to “own” everything about a meeting, Heather helps to identify and acknowledge the other key stakeholders that contribute to the event from the contracting process to the execution. The views and opinions expressed by podcast guests are their own and do not constitute legal advice on behalf of GBTA.   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

The Meetings & Events Committee (EMEA) brings you this podcast which showcases How Radisson Hotel Group is using AI to optimize venue sourcing for buyers and suppliers. In this episode, Verónica González, a member of the GBTA M&E Committee, and head of Hotel Distribution Account Management at Amadeus IT Group, talks with Mandy Stam from Radisson Hotel Group and key technology partners, to learn more about how Radisson Hotel Groups optimizes M&E RFP Response Time, Conversion Rate and Revenue Generation with the use of AI. They share expertise and insights regarding • M&E Demand trends. • Buyers’ behavior. • Suppliers’ challenges. • How suppliers are using AI to better serve buyers. • RPA and AI trials and errors. • Outcome expected. • Challenges faced & Lesson learned. • Keys to success: flexibility, partnership, innovation, etc. • Results achieved Names: • Verónica González, a member of the M&E Committee, global head of Hospitality Distribution Account Management at Amadeus IT Group. • Mandy Stam, Senior Director Business Solutions, Radisson Hotel Group. • Felix Undeutsch, Co-Founder Hivr.ai. • Tony Marcelli, Director of Product Management at Cvent. • Gonzalo Fortuny, Partner at EY   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

Not every Corporate needs to implement NDC immediately and many can wait for their TMC to enable NDC content. Given all the noise around NDC, is there a temptation to rush NDC content rather than question whether it is relevant at this time?   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License