Donna Gregorio is a corporate IT project management veteran, published author, college grad school instructor, and well-respected conference speaker. She helps organizations disrupt “change as usual” through a practical and repeatable framework, transforming their culture from surviving change to growing through change. Outside of her current role, Donna took a chance on herself by writing and publishing her own book, The Successful Project Manager: Practical Guidance from Lessons Learned, during the pandemic. In this episode, Donna and I discuss how to measure customer experience to drive innovation. Why is it important for us to measure customer experience? What tools do you recommend when measuring customer experience? How does customer experience drive innovation? Enjoyed this conversation? Definitely reach out to Donna to chat more about her professional experiences. Leave your thoughts in the comments section below! --- Follow Our Hosts on LinkedIn: Ann Campea, MSPM, MPH, PMP, CSM Vice President of Operations, TrueSense Marketing Program/Project management professional with over a decade of experience in product development, physical retail launches, health care, tech, and marketing industries. Donna Gregorio Author, IT Department Head, Professor, Project Manager, and Business Analyst A veteran of corporate IT project management, published author, college grad school instructor, and well-respected conference speaker.

Donna Gregorio is a corporate IT project management veteran, published author, college grad school instructor, and well-respected conference speaker. Donna’s own journey to excellence has been fueled by a passion for empowering students and experts. Today she manages the PM/BA department in IT and guides her teams through a high-stress, constant change, and fast-paced environment that is now commonplace. Donna shows each audience how to reconnect with tools in addressing challenges, and what matters most, so they can achieve positive results. Having presented in front of classrooms of 20-50 and conference presentations of 50-100+, Donna demonstrates style, grace, and comfort, and is able to explain complex technical issues in an exciting way. She helps organizations disrupt “change as usual” through a practical and repeatable framework, transforming their culture from surviving change to growing through change. Outside of her current role, Donna took a chance on herself by writing and publishing her own book, The Successful Project Manager: Practical Guidance from Lessons Learned, during the pandemic. In this episode, she takes us through the process of writing and publishing her book and why this was her way of leaving her legacy in the project management industry. Enjoyed this conversation? Definitely reach out to Donna to chat more about her professional experiences. Leave your thoughts in the comments section below! --- Follow Our Hosts on LinkedIn: Ann Campea, MSPM, MPH, PMP, CSM | Vice President of Operations, TrueSense Marketing Program/Project management professional with over a decade of experience in product development, physical retail launches, health care, tech, and marketing industries. Donna Gregorio | Author, IT Department Head, Professor, Project Manager, and Business Analyst A veteran of corporate IT project management, published author, college grad school instructor, and well-respected conference speaker.

Michelle Ngome⁠ is an award-winning inclusive marketing consultant. As the founder of Line 25 Consulting⁠, she trains and consults with organizations on how to develop inclusive marketing strategies. In 2019, she founded the African-American Marketing Association, creating a nonprofit platform that empowers Black marketers. Michelle is the creator of the Be Inclusive: a DEI Card Game to help facilitate conversation on diversity and company culture. We cover the following topics: - What led you to this idea of creating a card game on DEI? - Why is the topic of DEI tough and sensitive for organizations to discuss? - In what ways does Be Inclusive help teams gain better insight into company culture and DEI? - How does this facilitate a better and more inclusive company culture? Enjoyed this conversation? Want to learn more about Michelle and Be Inclusive: A DEI Card Game? Definitely reach out to Michelle to chat more! Leave your thoughts in the comments section below! Follow Our Hosts on LinkedIn: Ann Campea: https://www.linkedin.com/in/anncampea/ Michelle Ngome: https://www.linkedin.com/in/mngome/ Ready to raise your game? Get in touch with Michelle today. Contact: Personal Website: Michelle Ngome Company Website: Line 25 Consulting Be Inclusive: BeInclusiveTheCardGame.com LinkedIn: Michelle Ngome

David Rose, MIT lecturer, inventor, and five-time entrepreneur, draws on culture, design, travel, and music to envision future products and businesses sparked by the next generation of technology. His last book, Enchanted Objects, is the definitive book on designing the Internet of Things. David wrote the seminal patent on photo sharing, founded an AI company focused on computer vision, and was VP of Vision Technology at Warby Parker. He is known for translating complex technologies into delightfully intuitive new products and consulting with businesses on thriving during digital disruption.    We cover the following topics:  What is digital product innovation?  Which of David's many inventions is his favorite? Why?  How does the 'Conversational Balance Table' for Salesforce work? Did it truly increase team communication and collaboration?    Enjoyed this conversation? Want to learn more about David and his vision for innovation? Definitely reach out to David to chat more! Leave your thoughts in the comments section below!   Resources:  https://www.supersight.world/david-rose  https://www.linkedin.com/in/davidloringrose/  https://www.linkedin.com/in/anncampea/  https://www.theeverydaypm.com

If you’re dealing with overwhelm and pressure on a constant basis, your ability to take action reduces exponentially and the stress consistently erodes your confidence, with long-term effects. Stress release comes from efficiently creating powerful habits. Laura walks us through the three most powerful habits that bust stress the fastest.    We cover the following:  How can project managers learn to use these power habits to destress?  How can project managers influence their teams to use these 3 stress busters?  Have you seen a positive impact on productivity due to using these habits?   Laura Chattington, Founder of Talking Shop  Laura has nearly 20 years’ experience of directing multi-million-pound global communications accounts and communicating up to c-suite level executives. Specialising in presenting and influence, Laura is a master of Neuro-Linguistic Programming (NLP) and certified coach, having trained with one of the two co-founders, John Grinder.   Enjoyed this conversation? Definitely reach out to Laura to chat more! Leave your thoughts in the comments section below!   Useful Links:  Laura.ElizabethC@TalkingShopCo.com  www.ActivateMyCareerLive.com  www.InfluenceUpwards.com   Follow Our Hosts on LinkedIn:  Ann Campea, MSPM, MPH, PMP | Host and Founder of The Everyday PM  Laura Chattington | Founder of Talking Shop

Being able to connect, present and influence others will help your listeners achieve their desired results in their professional and personal life. Building rapport and trust enables them to create valuable connections. Laura gives us 5 secrets that short-cut the path to connect, create rapport and influence others to take action.    We cover the following:  How does building rapport help a project manager be successful in their role?  How does one maintain valuable connections in a remote environment?  How does a project manager learn how to influence?   Laura Chattington, Founder of Talking Shop  Laura has nearly 20 years’ experience of directing multi-million-pound global communications accounts and communicating up to c-suite level executives. Specialising in presenting and influence, Laura is a master of Neuro-Linguistic Programming (NLP) and certified coach, having trained with one of the two co-founders, John Grinder.   Enjoyed this conversation? Definitely reach out to Laura to chat more! Leave your thoughts in the comments section below!   Useful Links:  Laura.ElizabethC@TalkingShopCo.com  www.ActivateMyCareerLive.com  www.InfluenceUpwards.com   Follow Our Hosts on LinkedIn:  Ann Campea, MSPM, MPH, PMP | Host and Founder of The Everyday PM  Laura Chattington  | Founder of Talking Shop

Tommy has been in the restaurant industry for nearly his entire adult life. He has a BSBA from the University of Denver’s Hotel Restaurant school in addition to an MBA.  This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through the process, accountability, and data.  He’s currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses.  Tommy believes that the next big technological disruptor event for many companies will be implementing Operations Management software to shape the future of work and beat our competitors through better, more consistent daily operations.   We cover the following topics:  The principles of Product Management  How to stay at the forefront of product management innovation  What is OpsAnalitica (Operations Management software)? How has it helped individual employees increase their effectiveness and consistency in daily operations?   Enjoyed this conversation? Want to learn more about Tommy, product management, and operations management software like OpsAnalitica? Definitely reach out to Tommy to chat more! Leave your thoughts in the comments section below!    __ Follow Our Hosts on LinkedIn:   Ann Campea, MSPM, MPH, PMP | Host and Founder of The Everyday PM   Tommy Yionoulis | Founder of OpsAnalitica

It was a tremendous honor to have both Ron and Kathleen on The Everyday PM Podcast. Ron and Kathleen have been hosting the AI Today Podcast since 2017 with 250+ episodes and tens of thousands of listeners. In this week's episode, we guest swap on each other's podcasts, talking about insights into why AI and data projects fail and the role methodology can play to help projects succeed.    We cover the following topics:  What do people commonly misunderstand about running AI projects?  Are we overpromising what AI can do, resulting in failed projects?  Where are there still gaps in the market when it comes to managing AI and big data projects?  In the CPMAI Methodology, how are project managers adopting this methodology and what kind of project success are they seeing?   Enjoyed this conversation? Want to learn more about AI, project management, and the CPMAI Methodology? Definitely reach out to Ron and Kathleen to chat more and listen to AI Today Podcast! Interested in getting CPMAI certified? Learn more here. Leave your thoughts in the comments section below!   Check out my guest spot on AI Today Podcast: https://www.cognilytica.com/2022/11/16/ai-today-podcast-ai-in-project-management-interview-with-ann-campea-host-of-the-everyday-pm-podcast/____   Follow Our Hosts on LinkedIn:   Ann Campea, MSPM, MPH, PMP | Vice President of Operations, One & All - Program/Project management professional with 10 years of experience in product development, physical retail launches, health care, and tech industries.    Ron Schmelzer | Managing Partner and Founder of Cognilytica - Ron is the managing partner, and founder of the Artificial Intelligence-focused analyst and advisory firm Cognilytica, and is also the host of the AI Today podcast, SXSW Innovation Awards Judge, founder and operator of TechBreakfast demo format events, and an expert in AI, Machine Learning, Enterprise Architecture, venture capital, startup and entrepreneurial ecosystems, and more.     Kathleen Walch | Managing Partner and Founder of Cognilytica - Kathleen Walch is a serial entrepreneur, savvy marketer, AI and Machine Learning expert, and tech industry connector. She is a managing partner, and founder of Cognilytica, an AI research and advisory firm, and co-host of the popular AI Today podcast.

Dave Shrivastav is the President of Beskar, An IT Services and Consulting company that provides elite IT Solutions to Small, Medium, and Large businesses and organizations. Dave has over two decades of IT, Operations, and Project Management experience working and leading IT groups across multiple industries including Engineering, Non-Profit, Government, Military, Banking, and IT Firms.    Dave has a passion for working alongside business owners and managers to not only improve their IT infrastructure but to do that in a very cost-effective way. We cover the following topics:  How did you manage to transition your experience in IT across different companies/industries  Beskar offers so many services at affordable pricing. Tell us more about your target audience.   Enjoyed this conversation? Want to learn more about the cost-effective IT solutions that Beskar has to offer? Definitely reach out to Dave to chat more about his professional experiences. Leave your thoughts in the comments section below!  ______  Follow Our Hosts on LinkedIn:   Ann Campea, MSPM, MPH, PMP | Vice President of Operations, One & All  - Program/Project management professional with 10 years of experience in product development, physical retail launches, health care, and tech industries.    Dave Shrivastav | President at Beskar  - Dave has over two decades of IT, Operations, and Project Management experience working and leading IT groups across multiple industries including Engineering, Non-Profit, Government, Military, Banking, and IT Firms.

Mixed martial arts (MMA) is a full-contact combat sport based on various techniques, like striking, grappling, and ground fighting, incorporating fighting styles from various parts of the world. So what does MMA have to do with project management? A lot more than you think. Check out this newest episode of The Everyday PM Podcast and learn what MMA teaches us about project management principles.   I hope you enjoyed this rundown of what MMA can teach us about project management. Let me know if you have any more PM-related lessons that have synergy with MMA. Hopefully, you'll catch these and more while tuning in to the latest MMA event.   --- Follow Our Host on LinkedIn:  Ann Campea, MSPM, MPH, PMP | Vice President of Operations, One & All | Program/Project management professional with 10 years of experience in product development, physical retail launches, health care, and tech industries.