

VUX World
Kane Simms
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.
Episodes
Mentioned books

Nov 1, 2021 • 1h 2min
The future of interactive voice advertising with Instreamatic CEO, Stas Tushinskiy
Instreamatic allows advertisers to create and distribute interactive audio ads that you can talk to. CEO, Stas Tushinskiy, joins us to share insights into the emerging world of interactive advertising and his lessons learned in building the innovative interactive audio platform.Linksinstreamatic.comThe State of Voice AdvertisingPresented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter Hosted on Acast. See acast.com/privacy for more information.

Oct 29, 2021 • 1h 6min
ZeroShotBot and the future of conversational AI with Prof. Jason Mars
Clinc co-Founder, Author, Founder and CEO ofZeroShotBot, serial entrepreneur and all roundconversational AI veteran, Prof. Jason Mars, joins usto share his latest work in advanced conversational AIsystems and where it’s all heading.Linkshttps://www.zeroshotbot.com https://www.breakbots.com Presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter Hosted on Acast. See acast.com/privacy for more information.

Oct 25, 2021 • 1h 6min
Cerence and Harman on the future of voice in the car
Albert Jordan, Vice President and General Manager of Automotive Applications at HARMAN International. and Joe Iacobelli, Director, Sales Engineering, Products and Strategy, Cerence, join us on VUX World to share more about the Harman and Cerence partnership that brings voice AI to third-party application providers and OEMs providing in-car services through the Harman infotainment systems and the Harman Ignite Store.Presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter Hosted on Acast. See acast.com/privacy for more information.

Oct 18, 2021 • 1h 1min
Designing Conversations with Things with Rebecca Evanhoe and Diana Deibel
Authors of Conversations with Things, Rebecca Evanhoe and Diana Deibel, join us to share conversation design best practice and lessons learned from over a decade of designing conversations with things.LinksBuy Conversations with ThingsConnect with Rebecca Evanhoe on LinkedInConnect with Diana Deibel on LinkedInPresented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter Hosted on Acast. See acast.com/privacy for more information.

Oct 11, 2021 • 1h 11min
The future of conversation design with OpenDialog Founder, Ronald Ashri
The future of conversation designI rocked the boat a little over the last few weeks, making some statements about the future of conversation design. How technology will improve and intent-less NLU and other technology will change the role of a conversation designer. How the way we think about conversations isn’t always conducive to producing great customer experiences.One company that is pushing the boundaries of conversation design is OpenDialog. It’s unique approach of an intent-last mindset is nothing like I’ve seen before.Ronald Ashri has been instrumental in leading the OpenDialog team and approach. He joins us this week to share more on the OpenDialog conversation design philosophy, the tooling and his thoughts on the future of conversation design.LinksVisit OpenDialog.aiConnect with Ronald Ashri on LinkedInPresented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on Twitter Hosted on Acast. See acast.com/privacy for more information.

Oct 1, 2021 • 59min
Achieving high levels of automation with Sovran AI CRO, Clive Elleforde
When Google comes across a voice AI automation problem that it can't solve, and needs to bring in another company to help solve it, you can assume that the company they use know a thing or two about voice AI. You can also assume that company has some compelling technology at its disposal. Meet Sovran AI CRO, Clive Elleforde. Clive has decades of experience in business, technology and startup growth and is leading the growth charge at UK-based voice AI tech company, Sovran AI.Sovran AI has been reaching over 90% automation rates when automating conversations in contact centres with the likes of Sky. Compared to the average level of 11% automation reported by McKinsey, that's pretty impressive.Clive joins us to share more about what Sovran AI does, how it approaches voice AI automation, and some of the secret sauce that enables Sovran AI to achieve such high levels of accuracy, and so quickly (some Sovran AI projects have gone live in weeks).Presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on TwitterLinksVisit Sovran AIEmail Clive Elleford directly Hosted on Acast. See acast.com/privacy for more information.

Sep 27, 2021 • 1h 5min
Intent-less NLU and knowledge management with Hyro CEO, Israel Krush
The CEO of rising conversational AI platform provider, Hyro, joins us to share insights on the unique approach taken to create its NLU technology and the kind of results its seeing in market.Israel Krush shares the ins and outs of Hyro's philosophy, its intentness NLU approach and the importance of knowledge management.We get into why, when using Hyro, there's less of a need for designing conversational flows and how the technology is able to make decisions about what questions to ask next based on the data. This is because of a combination of a linguistic approach to NLU creation and through pairing that with a bespoke knowledge graph with documents content, entities and the relationship between them.We discuss some of the challenges organisations have when implementing conversational AI, how Hyro is helping clients overcome them and how a seemingly straightforward deployment is managed and maintained. This episode of VUX World is presented by DeepgramDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit https://deepgram.com/vuxworld.Links:https://hyro.ai Hosted on Acast. See acast.com/privacy for more information.

Sep 24, 2021 • 1h
Utilising automatic speech recognition with Deepgram CEO, Scott Stephenson
Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don’t have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Its easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products.We sat down with CEO, Scott Stephenson and discussed all things speech recognition including;how a particle physicist turned into a speech recognition expert,how Deepgram approaches creating ASR,what use cases their customers are utilising the service for,the different between Deepgram and it's big tech competitors,why deep learning is an important differentiator,why speed is important and how quick its response times are,accuracy levels and training/tuning ASR,how to select a speech recognition vendor and much much moreLinksVisit Deepgram.com Hosted on Acast. See acast.com/privacy for more information.

Sep 15, 2021 • 1h 7min
Explainable AI with Seekar Technologies, CEO, Kordel France
Kordel France discusses how Seekar Technologies is approaching AI and how it's using its unique technologies and multi-model processing of a variety of input signals (from speech, to vision, to radar and other signals) and helping disadvantaged industries such as medicine, agriculture and manufacturing solve some core problems.From using speech recognition to detect whether someone is lying, to mental health screening and how combining voice AI with other inputs and modalities can have a huge impact on the value of the solution.Seekar's approach is to reduce bias in AI processing through it's 'explainable' AI developer features that allow teams to understand the specific parts of a neural network and highlight which areas are performing well and poorly given a variety of input sources (such as different gendered voices).LinksCheck out Seekar TechnologiesConnect with Kordel France on LinkedInKordel France on Twitter Hosted on Acast. See acast.com/privacy for more information.

Sep 3, 2021 • 54min
Voice in APAC with Guy Munro, TalkVia
TalkVia, the voice assistant design and development platform for marketing teams looking to invest in emerging technologies like Alexa and Google Assistant, conducted the Smart Audio Report, Australia, to understand the adoption and usage levels of voice assistant technologies down under.Head of Innovation, Guy Munro, joins us to share the details and insights from the survey, how voice assistant adoption in APAC is similar or different to the US and EU, as well as his perspectives and advice for marketing teams looking to explore these emerging channels.LinksCheck our TalkViaDownload the Smart Audio Report, AustraliaConnect with Guy on LinkedIn Hosted on Acast. See acast.com/privacy for more information.