Manage Smarter

C. Lee Smith and Audrey Strong
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Oct 9, 2024 • 5min

Extra Point: Building Team Cohesion Through Joy

This week, we're discussing how managers can build team cohesion through joy. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Oct 6, 2024 • 22min

263: AI in Talent Development/Training with Andrew Barry

Andrew Barry is a seasoned expert in learning and development, with a rich background that includes executive roles at global organizations such as KPMG. He is the founder and CEO of Curious Lion, a company dedicated to high-performance leadership and learning. Andrew and his team have successfully developed thousands of leaders at prominent clients like Workday, Pinterest, IMG, and USAA. His innovative approach to corporate training is heavily influenced by his experience as a mentor in the 'Write of Passage' writing course, which he describes as the best cohort-based training program he has ever been a part of.In this episode, Barry delves into transformative learning and leadership. He discusses the role of curiosity, adaptive intelligence, and AI in training programs. Barry also offers practical tips for managers to foster continuous learning and align personal growth with business objectives. Discover how to create high-performance teams and navigate today's corporate complexities.Key Takeaways:-Learning as Transformation: Learning isn't just about transferring information; it's about transforming the learner. Managers need to focus on lifelong learning philosophies, especially in the age of AI, to ensure continuous growth and development.-Curiosity-Driven Development: Managers should identify what their team members are curious about and align these interests with business objectives. -Effective Use of After Action Reviews: Conducting thorough after-action reviews by unpacking stories from all team members can lead to better learning outcomes. -Role of Emotional Presence in Leadership: Instead of focusing on executive presence, leaders should aim for emotional presence. Being authentic, vulnerable, and having a strong point of view can make leaders more effective and increases credibility."Learning isn't the transfer of information, it is the transformation of the learner. Information used to be power. Knowledge is still power. But really, I think it's forced us to think a lot about what is the difference between information and knowledge." - Andrew Barry#learning #professionaldevelopment #training #AI #artificialintelligence #knowledge #knowledgetransfer #credibility #leaders #managers #CEO #talentdevelopment Connect with Andrew Barryhttps://curiouslionlearning.com/https://www.linkedin.com/in/realandrewbarryConnect with Manage Smarter Hosts ·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith   Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices
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Oct 2, 2024 • 5min

Extra Point: Mastering Employee Retention

This week, we're tackling a topic that every manager needs to master: employee retention. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Sep 25, 2024 • 4min

Extra Point: Semester Based Scheduling

This week, we're diving into a fresh approach to setting sales goals that could change the way you think about time management. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Sep 23, 2024 • 22min

262: Navigating Remote Work Challenges with Marjorie Hook

Marjorie Hook is the Vice President of People and Culture for Openly, where she focuses on the employee life cycle and sustaining a world-class remote culture. With over 15years of experience leading people functions for both large tech companies andhigh-growth tech startups, Marjorie brings a wealth of knowledge in managingremote teams and fostering a cohesive work environment. She joined Openly in2022 and has been instrumental in implementing innovative strategies to enhanceemployee engagement and productivity in a fully remote setting.Key Takeaways include: -Building a Remote Culture: Creating a cohesive remote culture requires intentional efforts tofoster connection, trust, and clear communication. Utilize collaboration toolsand establish clear goals and expectations to ensure everyone is aligned andengaged. -Handling Difficult Conversations: Managers need to be observant and sensitive when havingdifficult conversations over Zoom. It's crucial to create a space that allowsfor processing and follow-up, replicating the in-person experience as much aspossible. -Effective Use of Slack: Establish standards for using Slack to avoid miscommunication and ensure it’s used appropriately for quick information sharing rather than majordecision-making. Managers should step in when conversations become unproductiveor heated. -Managing Time Zones: For teams spread across different time zones, establish core working hours that overlap and use the end caps of the day for individual work. This ensureseffective communication and collaboration despite geographical differences. -Addressing Employee Burnout: Remote work can lead to higher levels of burnout and loneliness. Managers should look for signs of stress and provide support and resources tohelp employees maintain their mental health and well-being. “Remote workplace, everything has to be a little bit more explicit, I think. Having written records of what individuals are doing and what teams are doing, really important as well, usingcollaboration tools so that you can have both asynchronous and synchronous workhappening at the same time.” – Marjorie Hook  #RemoteWork #Leadership #RemoteTeams #Communication  #TeamBuilding  #MentalHealth#RemoteManagement Connect with Marjorie Hookopenly.com/https://www.facebook.com/openlyllchttps://www.linkedin.com/in/marjoriehook/ Connect with Manage Smarter Hosts ·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C.Lee Smith   Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices
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Sep 18, 2024 • 5min

Extra Point: Using AI for Efficiency and Productivity

This week, we're discussing a topic that's on everyone's mind: how to use AI for efficiency and productivity in the workplace. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Sep 11, 2024 • 5min

Extra Point: The Quiet Quitting Trend

This week, we're diving into another crucial topic for leaders: Dealing with "Quiet Quitting" in the workplace. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Sep 8, 2024 • 23min

261: Secrets for Successful Negotiating from Andres Lares

In this episode, we dive deep into the world of negotiation with Andres Lares, managing partner at Shapiro Negotiations Institute and co-author of 'Persuade: The 4-Step Process to Influence People and Decisions.' Andres shares invaluable insights on how to negotiate effectively, whether you're discussing salary, closing a business deal, or navigating complex negotiations in the sports industry. Learn about the importance of credibility, engaging emotion, and facilitating action to achieve successful outcomes. Key Takeaways include:-The Importance of Not Making the First Offer: In salary negotiations, it's generally advised not to make the first offer. Instead, lean on the employer's expertise and ask them to provide a range or number first.-Multi-Faceted Negotiation Strategy: Don't focus on just one aspect like salary; consider other negotiables such as title, bonus, PTO, health insurance, and 401k matching. This allows for better optimization and trade-offs.-Four-Step Process to Influence: The four steps are credibility, engaging emotion, logic, and facilitating action. This methodology helps in making a compelling case and ensuring the desired action takes place.-The Power of Nice: Being nice doesn't mean being weak. You can still be aggressive and confident while maintaining empathy and building lasting relationships through deep discovery and asking great questions.-Handling Common Objections: When faced with objections like 'not in the budget,' ask probing questions to understand the real issue and find alternative solutions. This helps in maintaining credibility and finding a path to yes.#sales #salesnegotiations #jobsnegotiations #negotiate #negotiations #managernegotiations #sellingnegotiations #negotiationtipsConnect with Andres Lares:www.shapironegotiations.comhttps://www.linkedin.com/in/andreslares/Connect with Manage Smarter Hosts ·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith   Connect with SalesFuel ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices
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Sep 4, 2024 • 4min

Extra Point: How to Reengineer Your Sales Training Program

This week, we're diving into another crucial topic for leaders: How to Reengineer Your Sales Training Program. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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Aug 28, 2024 • 4min

Extra Point: How Body Language Can Make or Break a Sale

This week, we're discussing an interesting point: How Body Language Can Make or Break a Sale. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

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