

Manage Smarter
C. Lee Smith and Audrey Strong
Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com
Episodes
Mentioned books

Sep 11, 2024 • 5min
Extra Point: The Quiet Quitting Trend
This week, we're diving into another crucial topic for leaders: Dealing with "Quiet Quitting" in the workplace. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 8, 2024 • 23min
261: Secrets for Successful Negotiating from Andres Lares
In this episode, we dive deep into the world of negotiation with Andres Lares, managing partner at Shapiro Negotiations Institute and co-author of 'Persuade: The 4-Step Process to Influence People and Decisions.' Andres shares invaluable insights on how to negotiate effectively, whether you're discussing salary, closing a business deal, or navigating complex negotiations in the sports industry. Learn about the importance of credibility, engaging emotion, and facilitating action to achieve successful outcomes. Key Takeaways include:-The Importance of Not Making the First Offer: In salary negotiations, it's generally advised not to make the first offer. Instead, lean on the employer's expertise and ask them to provide a range or number first.-Multi-Faceted Negotiation Strategy: Don't focus on just one aspect like salary; consider other negotiables such as title, bonus, PTO, health insurance, and 401k matching. This allows for better optimization and trade-offs.-Four-Step Process to Influence: The four steps are credibility, engaging emotion, logic, and facilitating action. This methodology helps in making a compelling case and ensuring the desired action takes place.-The Power of Nice: Being nice doesn't mean being weak. You can still be aggressive and confident while maintaining empathy and building lasting relationships through deep discovery and asking great questions.-Handling Common Objections: When faced with objections like 'not in the budget,' ask probing questions to understand the real issue and find alternative solutions. This helps in maintaining credibility and finding a path to yes.#sales #salesnegotiations #jobsnegotiations #negotiate #negotiations #managernegotiations #sellingnegotiations #negotiationtipsConnect with Andres Lares:www.shapironegotiations.comhttps://www.linkedin.com/in/andreslares/Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 4, 2024 • 4min
Extra Point: How to Reengineer Your Sales Training Program
This week, we're diving into another crucial topic for leaders: How to Reengineer Your Sales Training Program. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 28, 2024 • 4min
Extra Point: How Body Language Can Make or Break a Sale
This week, we're discussing an interesting point: How Body Language Can Make or Break a Sale. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 25, 2024 • 21min
260 Embracing Autism in the Workplace With Tara May
Tara May, CEO of Aspiritech and International Neurodiversity Advocate, discusses the importance of embracing autism in the workplace. Aspiritech employs 90% autistic professionals, highlighting their unique strengths. Tara shares her insights on fostering innovation, cultural transformation, and the ROI of kindness. Learn how to create an inclusive environment that leverages the talents of autistic individuals.Takeaways include:1 Neurodiversity in the Workplace: Tara May emphasizes the importance of integrating neurodivergent individuals, particularly those on the autism spectrum, into various levels of a company. This approach not only fosters innovation but also enhances productivity by leveraging unique skill sets.2 ROI of Kindness: Tara May advocates for a company culture that prioritizes kindness and psychological safety. This philosophy not only improves employee well-being but also drives business success and innovation.3 Career Progression for Autistic Employees: Aspiritech focuses on undoing the low self-esteem instilled in autistic individuals from a young age. By emphasizing strengths and potential, the company ensures meaningful career progression for its neurodivergent employees.4 Unique Strengths of Autistic Employees: Autistic individuals often excel in tasks requiring high levels of focus and the ability to spot anomalies in large data sets. These strengths make them particularly well-suited for roles in tech services, including software testing and AI model building.5 Universal Design and Employee-Centric Approach: Aspiritech employs universal design principles to create an inclusive work environment. This employee-centric approach ensures that all team members, regardless of neurodiversity, can thrive both in work and life."Autistic people don't just belong in entry level positions or single departments. When we are able to pair a business need with something an autistic person has an incredible passion for, magic happens, productivity is insane." - Tara May#autism #autismspectrum #neurodivergent #sensory #inclusiveworkplace #employees #managers #podcast #managesmarter #salesfuelConnect with Tara Maywww.taranicoalmay.comwww.aspiritech.orghttps://www.linkedin.com/in/taranmay/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 21, 2024 • 5min
Extra Point: Identifying the Best Character Traits During a Job Interview
This week, we're diving into a crucial topic: Identifying the Best Character Traits During a Job Interview. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 14, 2024 • 5min
Extra Point: How Sellers with Challenging Jobs Stay Motivated
This week, we're discussing an important topic: How Sellers with Challenging Jobs Stay Motivated. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 11, 2024 • 29min
259: Unlocking Neurodivergent Potential with Dr. Matthew Zakreski
Dr. Matthew Zakreski is a clinical psychologist, professional speaker, and consultant who specializes in working with neurodivergent individuals. He is known for his energetic and engaging speaking style, which has made him a sought-after speaker at various conferences and events. Dr. Zakreski maintains a private practice at the Neurodiversity Collective, where he provides therapy and support to neurodivergent clients. His work focuses on helping individuals navigate a world that often isn't built for their unique needs, offering practical strategies and insights to improve their quality of life.Insights from this #podcast include:*Understanding Neurodiversity: Neurodivergent individuals have different brain structures andfunctions, which can include conditions like ADHD, autism, and dyslexia.Recognizing and accommodating these differences can unlock unique strengths andtalents within your team. *Tailoring Work Environments: Amplify the environments where neurodivergent employees canthrive by aligning their roles with their strengths. For example, someone whoexcels in relational sales might struggle in quick turnaround sales but canexcel in long-term relationship building. *Neurodivergent Hiring Practices: Companies should adopt neurodivergent-affirming hiringpractices by focusing on interests and skills rather than traditional jobdescriptions. This approach can attract and retain top talent who may not fitconventional molds but bring invaluable perspectives. *Managing Imposter Syndrome: Imposter syndrome often stems from feeling different. To combat this, neurodivergent individuals should focus on accepting compliments and rewardingthemselves for achievements to maintain confidence and motivation. *Context, Not Excuse: Neurodivergence should be seen as context for behavior, not an excuse for poor performance. Managers should explore ways to support neurodivergent employeesin meeting deadlines and achieving goals through tailored strategies and support systems.#managers #neurodiversity #autism #autistic #ADHD #hiring #HR #human resources #psychology #employees #management #dyslexia #matthewzakreski #neurodiversitycollective #managesmarter “You build a square hole for the square peg and let them do what they're going to do. Neurodivergent people are allergic to bullshit, right? We can smell a fraud from a mile away.”– Matthew Zakreski Connect with Matthew Zakreskiwww.theneurodiversitycollective.comwww.drmattzakreski.comhttps://www.linkedin.com/in/matthew-zakreski-0a32358https://www.facebook.com/drmattzakreski/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Aug 7, 2024 • 5min
Extra Point: Running Better Meetings
This week, we're discussing a topic that causes issues for a lot of managers: running better meetings. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Jul 31, 2024 • 5min
Extra Point: Why New Hires Don't Work Out
This week, we're diving into a topic that hits close to home for many of us: why your new hire isn’t working out. Gain valuable insights on leadership and team dynamics with host Chip Gray.Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices