

Manage Smarter
C. Lee Smith and Audrey Strong
Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com
Episodes
Mentioned books

Dec 2, 2018 • 22min
48 Suicide, Domestic Violence, Mental Health & Managers
48 Suicide, Domestic Violence, Mental Health & Managers Kristie Knights is a Psychotherapist in Private Practice and a Keynote Speaker in Suicide Prevention and Awareness. She provides assessment, education, and strategies to C-Level organizations, including C-Suite Executives in Psychological Health and Safety Management. Kristie is also the CEO of the iRise Leadership Institute and author of the book "Unsung Heroes: Deconstructing Suicide Through Stories of Triumph."In this episode, Audrey, Lee and Kristie discuss: · The huge jump in C-Suite suicide rates since 2010Domestic violence, PTSD and other strugglesSigns to look for to recognize a colleague is in distress· Programs your company should have to react to an employee in crisis· How to approach and talk to a colleague you think may be in crisis “You know, there is an expectation with C-Suite in particular that they will be strong, they will be the rock of the company, and so often they are spending more time caring for others that they neglect to care for themselves.” – Kristie KnightsThe National Suicide Hotline phone number is 1-800-273-8255 Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Kristie Knights: · Twitter: https://twitter.com/KristieKnightsK· Website: www.kristieknights.com· Email: sb22@cornell.edu· Facebook: https://www.facebook.com/Kristieknights/· LinkedIn: https://www.linkedin.com/in/kristieknights/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Nov 18, 2018 • 22min
47 #WINNING: The Four Commitments of a Winning Team
Mark Eaton is a 7'4" NBA All-Star, motivational speaker, entrepreneur, and author. He is passionate about sharing his teamwork message and has spoken to many world-class organizations. His book, The Four Commitments of a Winning Team, is a blend between his intriguing personal story and his principles for teambuilding. Even if you don’t follow professional basketball, we're certain you will enjoy it. In this episode, Audrey, Lee and Mark discuss: · What Wilt Chamberlin told him in five minutes that changed everythingWhat a winning team looks likeWhy teamwork is misunderstoodHow to build the trust and loyalty The secret to establishing an inspiring, energizing and harmonious work environment "The book is a compilation of these four commitments and they’re things you can use as a manager and CEO to understand what teamwork is like from the inside out, really working from inside out and being there for your teammates." – Mark Eaton Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Mark Eaton: · Twitter: @MarkEaton7ft4 · Facebook: https://www.facebook.com/mark7ft4/?ref=aymt_homepage_panel· Website: www.7ft4.com· Book: https://7ft4.com/book/· · YouTube: https://www.youtube.com/channel/UCV4ahFp6Abw0F0MpvxjfTCg?view_as=subscriber· LinkedIn: https://www.linkedin.com/in/markeaton7ft4/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Nov 11, 2018 • 25min
46 Employees: Manipulate Them to Build Business?
46 Employees: Manipulate Them to Build Business? Brian Parsley is an entrepreneur, global speaker and business strategist. He teaches external business strategies, customer loyalty programs across all industry sectors including financial services, retail, technology, automotive and professional services. In this episode, Audrey, Lee and Brian discuss: · No one wants to believe they’re an ineffective leader· People manipulation with good intent · Manage the weaknesses and focus on the strengths· How Fast & Flexible is a game changer in managing· What is an “Imperfect Action”? "As a manager, your role is to help manipulate people that you know is going to benefit them the best." – Brian Parsley Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Brian Parsley: · Twitter: @brianparsley· Facebook: https://www.facebook.com/brianparsleyspeaker/· Website: www.brianparsley.com· LinkedIn: https://www.linkedin.com/in/brian-parsley-a9383b4/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Nov 4, 2018 • 25min
45 Winners, Losers & The Force Multiplier
Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. He is a Keynote Speaker, Corporate Relationship Expert, Certified Speaking Professional, Author & C-Suite Network Advisor. In this episode, Audrey, Lee and Tony discuss: ·Unconscious Bias in Management Why there have to be winners and losers on teams Customizing management to better results "So the people who are more difficult, it takes more work, but the vast majority of those people, I can still make them a winner and get more out of them than they would have before. If I take the effort of really learning individually what I need to do to meet their needs." – Tony Chatman Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tony Chatman: Website: www.tonychatman.comLinkedIn: https://www.linkedin.com/in/tony-chatman-6064054 Facebook: https://www.facebook.com/tony.chatman.92Facebook Fan Page: www.facebook.com/tonyblueprint Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Oct 28, 2018 • 20min
44 Using Technology to Create More Value
Tern Consulting’s Principal and Founder, Melanie Bladow, is a global expert in connecting people, business and technology. She believes that business strategy and people skills will differentiate the technology leaders of the future and she is ready to show you how. In this episode, Melanie joins us from Alaska to discuss: · Why asking “Why?” is the best place to start on what tech will most benefit you· The “Three Drivers” to consider when changing tech you’re using· How to “Hack Organizational Politics” to implement effective tech"It's really often that people are not really thinking and prioritizing about where their technology investment will actually recoup the most value for them as a business." – Melanie Bladow Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Melanie Bladow: · Website: www.melaniebladow.com· LinkedIn: https://www.linkedin.com/in/melaniebladow/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Oct 21, 2018 • 26min
43 Goal Setting - Rethink it!
Will Pemble is founder and CEO of Goal Boss, an innovative executive coaching certification and leadership consulting firm. Pemble transforms managers into leaders and groups into teams by providing the tools, strategies and techniques to accelerate growth, improve operations and create enduring changes for clients. He previously built and sold Web.com, one of the largest web hosts on earth, and has been building and growing businesses of all shapes and sizes for over 25 years. In this episode, Audrey, Lee and Will discuss: · Why most managers fail goal setting for employees · Analyzing team performance in sections and custom goal setting for each group· Revising expectations for goal reaching· What to say in interviewing job candidates to set goal setting expectations "I'm not sandbagging and I'm also not setting goals that are unrealistic. I'm not saying things in the meeting just so that we have a good meeting and that has happened." – Will Pemble Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Will Pemble: · Twitter: @willpemble · Facebook: https://www.facebook.com/willpemble· Website: http://www.goalboss.com , http://www.coasterdad.com/· YouTube: https://www.youtube.com/channel/UC9F1oi-iiMDuruSxeAHJQGg· LinkedIn: http://www.linkedin.com/in/willpemble Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ https://www.goalboss.com/one-page-plan-can-change-culture/goal-boss-one-page-plan/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Oct 14, 2018 • 26min
42. Social Media is the New Cold Call
Lea Woodford is the Chief Executive Officer and founder of SmartFem.com and SmartFem TV. SmartFem was created as a result of her many years as a Publicist, columnist as well as a Radio & TV Personality. She has extensive experience as a business consultant and entrepreneur but decided the only way she could make a difference for women was to create her own magazine that bridges the online community with the local community. Her passion is connecting people. In this episode, Audrey, Lee and Lea discuss: · How to provide value via cold call outreach on social media - vital for recruiting new talent · How to use social media to shortcut prospecting· How smart technology is the pathway to further warm leads "You have to boost. You want to go where the food is. Right now we're focusing on Facebook groups and the reason I liked the group building your own platform,. First of all, we do conferences but the second thing is Facebook can monetize it and if Facebook can monetize it, your people are going to see it." – Lea Woodford Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Lea Woodford: · Twitter: @smartfemmagazin· Facebook: https://www.facebook.com/groups/1977827952462854/· Website: https://www.smartfem.com/· LinkedIn: https://www.linkedin.com/in/leahaben/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Oct 10, 2018 • 23min
41. Remote employees: How do you know what's REALLY going on?
Dayne Shuda is the owner of Ghost Blog Writers and a remote employee expert. His company provides blog writers and currently has a network of 60 freelance writers in the United States and several also in Canada, UK and Australia. In this episode, Audrey, Lee and Dayne discuss: · How to test prospective employees to see if they’re equipped for remote work· Methods to keep communication tone understandable and workflow cohesive· Red flags that a remote employee is tanking "I don't think it'll ever be the same as a culture and an office, but there's little things we try to do to make everyone feel part of something" – Dayne Shuda Join hosts Audrey Strong and C. Lee Smith every week as they dive into managers, leadership, business, sales, company culture, talent retention, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Connect with Dayne Shuda: · Twitter: @dayneshuda · Website: https://ghostblogwriters.com/· LinkedIn: https://www.linkedin.com/in/dayneshuda/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 30, 2018 • 25min
40. Bullying, White Flags and Performance Reviews
Wally Hauck, PhD., CSP helps leaders to STOP managing people and START creating an environment of Self-Management. Self-Management unleashes the genius of every employee and leads to higher engagement. He is the author of the books "Stop the Leadership Malpractice: How to Replace the Typical Performance Appraisal" and "The Art of Leadership: 3 Principles for Predictable Performance Improvement." In this episode, Audrey, Lee and Wally discuss: · Why performance appraisals=leadership malpractice· Shifting performance appraisals to quality interactions· How managers can short-circuit bullies · The “White Flag” method "You are allowing the bully to continue. Why? Because he's getting results somewhere else? Here's how I see the negative, unintended consequences of the bully---because they're invisible." – Wally Hauck Join hosts Audrey Strong and C. Lee Smith every week as they dive into managers, leadership, business, sales, company culture, talent retention, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Connect with Wally Hauck: · Twitter: @wallyhauck· Facebook: https://www.facebook.com/OptimumLeadership/· Website: http://www.wallyhauck.com/· Book: http://www.wallyhauck.com/books/· LinkedIn: https://www.linkedin.com/in/wally-hauck-phd-csp-21749a7/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 23, 2018 • 24min
39. How to Be A Career Superstar!
Michelle Villalobos is a personal Brand Strategist, Professional Speaker and Corporate Trainer, Founder of The Women's Success Summit and Mivista Consulting. She’s the host of “Awaken Your Inner Superstar” podcast on the C-Suite Radio Network and helps professionals develop theirbusiness and communications skills to increase opportunities, leads and promotions. In this episode, Audrey, Lee and Michelle discuss: · How to cultivate influence and generate more income· Definition of an “Aha!” moment· Streamlining your journey to pinpoint career goals and achievements· Aligning your business with your personal brand “The core first pieces like who are you really? What do you love to do? What are you great at? What is your magic? And then how can we create a business that aligns with that to achieve the outcomes that you want?” – Michelle Villalobos Join hosts Audrey Strong and C. Lee Smith every week as they dive into managers, leadership, business, sales, company culture, talent retention, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Connect withMichelle Villalobos: · Facebook: https://www.facebook.com/superstarspeaker/· Twitter: @mivi· Website: www.SuperstarActivator.com· Podcast: https://c-suitenetwork.com/radio/shows/awaken-inner-superstar-michelle-villalobos/· YouTube: https://www.youtube.com/user/michelleevillalobos· LinkedIn: https://www.linkedin.com/in/michellevillalobos/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices


