Manage Smarter

Jonathon Hensley is co-founder and CEO of Emerge, a digital product consulting firm that works with companies to improve operational agility and customer experience. His new book is called “Alignment - The #1 thing at the heart of every successful digital product”In this episode, Audrey, Lee and Jonathon discuss: ·      The 4 levels of alignment leaders need to understand NOW·      How to build sustained, constant alignment in your business·      Remote teams and boosting alignment amid COVID-19·      Practical exercises to use to draw out new ideas from your teamFREE BOOK - Alignment emergeinteractive.com/podcast"The number one problem/mistake managers and leaders make is not understanding alignment and it's role. The absence of alignment can prevent the best ideas from being realized, erode the strongest teams, cripple the most effective leadership, and ruin even the most successful business. ” – Jonathon HensleyJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Jonathon Hensleywww.emergeinteractive.comhttps://twitter.com/EmergeInteracthttps://www.linkedin.com/in/jonathonhensley/Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Rhiannon Rees is a human behavior expert, international high-performance coach and self-development expert helping CEO's, businesses, elite athletes, coaches and celebrities to redefine their level of success. An Australian native, Rhiannon is a best-selling author, thriving entrepreneur and a global speaker. Her personal sufferings led her to search for answers and into a 30-year study of human behavior. Being completely compelled to help others, she has continued to invest in education in the fields of self-development, neuroscience and business. As a dynamic, results-driven leader, Rhiannon is the founder of the Conscious Coaching Collective, and has demonstrated success in creating both multi-million-dollar companies and individuals and champions.In this episode, Audrey, Lee and Rhiannon discuss: ·      How the shock in her marriage and becoming homeless drove her to self-discovery and a world-class coach career·      Tapping into your subconscious to inform what business decisions and manifest new goals·      How to keep leadership in your organization from spiraling downward mentally·      How to create a mindset of abundance among your leadership and teams and remove blocks and find new beliefs"You have to be able to receive the solution, if you want to stay in the suffering you can stay right there or you can choose a different path. you have to flip a switch in their mindset." - Rhiannon ReesBONUS for Manage Smarter Listeners! Get a free copy of Rhiannon's best-selling book How to Climb Mount Everest in Sandals at www.consciouscoaching.coachConnect with Rhiannon Rees: www.rhiannonrees.com https://twitter.com/Inspirationalli https://www.linkedin.com/in/cccrhiannonrees/ https://www.facebook.com/CCC.Rhiannon.Rees Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Frank Zinghini is President & CEO, Applied Visions, Inc. Applied Visions helps businesses build and expand their digital relationship with their customers, across all of the available digital channels. AVI develops products and services using technologies from the cloud, to desktop and mobile, and even down to the device level with the internet of things, in order to maintain a seamless and continuous connection with your customer. Frank founded AVI with an intense focus on building applications that delight your customers and drives revenue generation for your business.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Frank discuss: ·      What a digital survival kit needs to contain·      The new boundaries of relationship with your customers·      New ways of looking at fulfillment of products and services·      How to take customer experience to the next digital level of engagement"Somebody who is selling a thing, a tangible item historically they may not have thought about relationships with people when selling them something, food, clothing or cars or anything there’s always a personal component. Growing demand for a digital relationship with your company and your product has been accelerated and will not abate when things come back to something normal. ” – Frank ZinghiniConnect with Frank Zinghiniwww.avi.comhttps://www.linkedin.com/in/frankzinghini/https://twitter.com/frankz_aviConnect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Jeffrey Hayzlett is Chairman & CEO of the C-Suite Network and best-selling author of "The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures."In this episode, you'll learn:*The #OpenForBusiness initiative, which can be defined as getting business owners ready to open safely*Strategies businesses can implement as they get ready to open for business*Protecting your biggest assets – people and customers*Being mindful of cancel culture and current cultural climate"People tend to be more reactive than active. When COVID hit, many paused and adopted a 'wait & see' attitude, but I think that's a mistake -- not just now, but overall." — Jeffrey HayzlettJoin hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.Connect with Jeffrey Hayzlett:Website: https://c-suitenetwork.com/Twitter: @JeffreyHayzlettLinkedIn: https://www.linkedin.com/in/hayzlett/Facebook: https://www.facebook.com/JeffreyHayzlett/Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:·     Website: http://salesfuel.com/·     Twitter: @SalesFuel·     Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Ben Gallagher is the co-founder of B+A, a creative management consultancy whose clients include Converse, Google and Beats by Dre. Before he founded B+A, Ben was a journalist at MTV and later, Sir David Frost’s producer at Al-Jazeera. He then found himself leading Nike’s efforts to make running appealing to young people. With COVID-19, he's here to give his tips on how to work and manage smarter through this time.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Ben discuss: ·      Building a positive culture with remote, global teams in the pandemic·      How recognizing small wins to provide enjoyment, hope and satisfaction·      Boosting your empathy levels·      Recommendations on better leadership amid the COVID-19 “rollercoaster”"Too often the assumption is that the best answers come the most senior people, but the best answers come from collaboration with the whole team. Secondly, leaders feel uncomfortable being vulnerable because business culture largely still promotes knowing the answer as opposed to being able to work with people to find it.” – Ben Gallagher Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Ben Gallagher https://bandaequals.com/https://www.linkedin.com/in/ben-gallagher-2832a63/Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Gleb Tsipursky is a behavioral economist and cognitive neuroscientist studying the psychology of decision making in business and other contexts. He is also CEO of Disaster Avoidance Experts and author of the new book Resilience: Adapt and Plan for the New Abnormal of the COVID-19 Coronavirus Pandemic.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Gleb discuss: ·          His prediction on when a Coronavirus vaccine will be available worldwide to everyone·          Why our brains are wired to be optimistic but how we must force our expectations amid the pandemic to be realistic going forward·          His top 6 business prongs that need analysis now to adapt to the pandemic·          How Coronavirus data has affected him and tips he has on helping managers and teams cope with the reality of what’s to come "To survive and thrive in the new abnormal, you have to make a radical departure from your previous course. Instead, you need to focus on adapting to and planning for a future shaped by impact and repercussions of the pandemic.” – Dr. Gleb Tsipursky Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Dr. Gleb Tsipurskyhttps://www.linkedin.com/in/dr-gleb-tsipursky/https://disasteravoidanceexperts.com/adapthttps://www.facebook.com/DrGlebTsipursky/https://twitter.com/Gleb_Tsipursky BOOK PRESALE: Hire Smarter, Sell More! Using Talent Analytics to Discover Sales Rainmakers and Avoid Toxic Troublemakers by SalesFuel CEO C. Lee Smith. https://tinyurl.com/y89oq68fConnect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                                 ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Shane Metcalf is co-founder of 15Five and one of the world’s leading pioneers in the space of cultural engineering and positive psychology and an expert in remote workplaces and workflow management.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Shane discuss: ·          The combination of two qualities you HAVE to have or your remote teams will feel paranoia and fear.·          Specific team exercises to help boost engagement·          How to tell if your team is struggling with remote workplace setups·          Questions to ask your team to help those not coping well with remote workplace setup, technology and/or culture "You as a manager need to do everything possible to increase the amount of trust and also accountability particularly during a pandemic.” – Shane Metcalf Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Shane Metcalf15five.comhttps://twitter.com/shane_metcalf Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                                 ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Tom Pisello is a thought leader and author on sales and marketing effectiveness, as well as a serial entrepreneur. He is well known from his podcasts, videos, blog posts, and newsletter as “the ROI Guy.” Tom is the Founder of the Evolved Selling Institute and currently Chief Evangelist for Mediafly, a leading sales enablement solution provider.In this episode, Audrey, Lee and Tom discuss: ·          How to changes you can sell as well remotely as well as you did in person·          Top ways to keep selling in COVID-19·          Better methods to prepare interactive digital documents to make compelling sales sessions·          Creating mini-presentations to keep virtual selling with prospects at a higher level of engagement "Create little stories you can pivot to. As sales manager you have to teach your sellers to piece together these little mini presentations and be able to jump into these mini stories and in that mode as well to be able to basically share those as a whole presentation.” – Thomas Pisello Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Thomas Pisello www.evolvedselling.comhttps://twitter.com/tpisellohttps://www.facebook.com/thomas.pisellohttps://www.linkedin.com/in/tompisello/ Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                                 ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. John Johnson is a PhD economist and the CEO of Edgeworth Analytics, a DC-based data consulting firm that empowers professionals to unlock data’s potential. John understands how to transform companies’ raw, messy data into meaningful analysis and reliable results that empower informed decision-making. A teacher at heart, John is known for his ability to explain technical concepts simply and clearly.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and John discuss: ·          Economic data on time and possible date on when the economy may start to recover & opinion on rehiring process for unemployed COVID-19 workers·          Economic analysis on your business, demand for what you sell, remote working and extra costs potentially of reopening·          Risk of infections of workers vs. running a remote business data points·          Customer base analysis·          Process for you to dig deep into data for your department and business to help make business decisions in the pandemic "How have they reopened, what types of strategies are effective and what kind of strategies are spiking the number of cases?” – Dr. John Johnson Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Dr. John Johnson https://edgeworthanalytics.com/https://twitter.com/Everydatahttps://www.linkedin.com/in/johnhjohnsonphd/https://www.facebook.com/john.johnson.545402 Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                                 ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Sam Schutte is the CEO of Unstoppable Software, Inc. The company's software development services as a development partner, and is the host of the podcast at unstoppabletalk.com (which covers the "intersection of business and technology innovation").He is also the creator of The Virtual Tip Jar, which enables customers to support their favorite restaurant servers and services providers whose income has been negatively impacted during COVID-19.PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE.In this episode, Audrey, Lee and Sam discuss:  Tech vulnerabilities caused by COVID-19 Technology that companies should be investing in now The Virtual Tip Jar he created to raise donations for those who’ve lost their jobs  "There’s some basic ones such as not having enough VPN accounts or VPN bandwidth you know most of the time when you set up a VPN at a company you don’t have enough for all 300 people to be on at one time.” – Sam Schutte Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Sam Schutte https://unstoppablesoftware.comhttps://twitter.com/unstoppablesofthttps://www.linkedin.com/company/unstoppable-software-inc.http://facebook.com/unstoppablesoftware/ Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                                 ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices