Manage Smarter

In 2002, Kevin Harris underwent a dramatic change as husband, father, and believer through his experience as a mentee in a Radical Mentoring group. He is now the President of Radical Mentoring, a non-profit focused on encouraging and equipping churches and mentors to use Jesus-style relational mentoring to create environments for people to be real and develop authentic relationships. Before joining Radical Mentoring, Kevin led a sales team at Wells Real Estate Funds and served in sales positions at CNL and Atlas Energy. "I'm privileged to connect my life purpose with Radical Mentoring’s purpose: encouraging and equipping churches to build better men through small group mentoring." - Kevin Harris In this episode, Audrey, Lee and Kevin discuss: ·      What is radical mentoring and how does it work·      Harnessing the full power of servant leadership to boost your business and personal results·      Identifying your authentic self and applying it to your work life/Leading with authenticityJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Kevin Harris radicalmentoring.comkevinharris.imhttps://www.facebook.com/kevin.harris.5686https://www.linkedin.com/in/kevin-harris-0a10a62/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Audie Penn is the Managing Partner with Faro Partners. He is a board advisor, executive consultant, and certified lean practitioner at the bronze, silver, and gold level. He represents the Society of Manufacturing Engineers as a member of the Lean Alliance where he participates in the certification oversight and appeals committee."Leaders tend to spend too much time telling people how to do their jobs rather that clearly defining how successful outcomes will be measured." - Audie Penn In this episode, Audrey, Lee and Audie discuss: ·      Definition of Lean Principles·      How leaders should prepare their teams for changes to come·      At what point coaching crosses over into handholding management, slowing the lean processJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Audie Penn https://www.faro.partners/www.audiepenn.comhttps://www.linkedin.com/in/audie-penn-consulting/ Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Sky Stephens, co-founder of the Association of Professional Builders, a leading business coaching company dedicated to improving the residential construction industry for both builders and consumers. Since 2014 Sky has been helping builders double the size of their businesses through profitable growth. The Association Of Professional Builders excels in providing cutting-edge systems, world-class support, and sales & marketing training to the construction industry. In this episode, Audrey, Lee and Sky discuss: ·      Sales Training program she launched to drive greater lead gen and revenue·      How she counsels clients on profitability, growing managing teams and margins·      What is the #1 need her clients see in getting greater lead generation and success·      Her advice to managers struggling with improving margins·      Advice on rate integrity in a lull“The builders who thrived, the main difference was actually their sales ability. Margins is in your marketing and your sales process. A principal we really drill into our members is economics 101 supply and demand. Manufacture more demand for your services.” – Sky StephensJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Sky Stephens Apbbuilders.comLinkedIn SkyCheriStephensTwitter: @apbbuilders Facebook: Associationofprofessionalbuilders Connect with Manage Smarter Hosts·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Paul Katzoff is the CEO of White Canyon Software where he continues to drive growth at through direct sales, outbound connections and strategic partners. He is an expert on data breaches and on the physical destruction of drives, including environmental impacts and data security concerns.In this episode, Audrey, Lee and Paul discuss: ·      Cost of physically destroying drives and environmental impact·      Destroying data vs. wiping computers clean·      Tips on improving security for your remote worker data access·      Do’s and Don’ts on managing home computers networks via an office VPN“The new normal is going to open up a whole bag of issues and problems and the first issue there is data, where is it and who is responsible for it and if it gets out who is liable for it.” – Paul KatzoffJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Paul Katzoff https://www.whitecanyon.com/https://www.linkedin.com/in/paulkatzoff/Connect with Manage Smarter ·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Bill Eckstrom is the founder and CEO of EcSell Institute, the world’s first and only organization to measure and quantify leadership effectiveness. He is considered one of the world’s top authorities in metric-based performance coaching and growth. His book, The Coaching Effect, coauthored by EcSell Institute president Sarah Wirth, helps leaders at alllevels understand the necessity of challenging people out of their comfort zone to create high-growth organizations.In this episode, Audrey, Lee and Bill discuss: ·      How one moment of truth made Bill embrace discomfort to greater performance·      Tips on how to force your team into discomfort and accelerated professional development·      How to handle staff members who resist embracing the unknown and unpredictability·      Definition of The Growth Rings·      The Coaching Effect and how to implement it“There is a correlation between high-performing teams and managers who create healthy discomfort for those on their team.” – Bill EckstromJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Bill Eckstrom Ecsellinstitute.comBilleckstrom.comhttps://www.linkedin.com/company/ecsell-institute/Linkedin.com/billeckstromTwitter @EcSellInstitute ·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Dennis Doran has successfully served the construction industry for over 30 years as a contractor, consultant, strategic trainer & facilitator, development coach and public speaker. He brings a multi-faceted perspective to people and organizations. There are two words that have continued to follow Dennis and capture his passion: people and service. His message on the vital importance of developing and valuing soft skills is the leading topic of his seminars and the very essence of the message in his highly praised book, Soft as Steel, written to equip readers with the tools to be successful, not just in business, but in life and relationships.In this episode, Audrey, Lee and Dennis discuss: ·      How to recognize soft skills and cultivate them in your day-to-day interactions.·      Recognize the value of soft skills from three generations with boots-on-the-ground perspectives.·      How soft skills give you a better understanding of yourself.“Hard skills involve the mechanics of doing the job and soft skills are all about how the job gets done—the recognition of emotional intelligence, an understanding of the generational differences in a workforce and a style of communication that drives stellar results.” – Dennis DoranJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Dennis Doranhttp://www.dennisdoranspeaking.com/  https://www.linkedin.com/in/dennis-d-doran-a14403a/https://twitter.com/dennisddoranhttps://www.facebook.com/SoftSkillEducationhttps://www.instagram.com/dennisddoran/?igshid=17pgfambz5akc Connect with Manage Smarter ·         Website: ManageSmarter.com ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Ali Awad, also known as @ceolawyer on social media, is a successful lawyer/entrepreneur with his own multi-million dollar law firm (Ali Awad Law, P.C.) and media company where he teaches lawyers, doctors, and other professionals how to brand themselves digitally and generate clients through social media. In this episode, Audrey, Lee and Ali discuss: ·      His immigration into Georgia as a child and how he went from speaking no English to being one of the youngest JD/MBA graduates in Georgia State history·      How he started his first businesses and his tips on how to scale up quickly·      How he uses digital media and social media to drive leads"If you don’t have a seat at the table, then MAKE YOUR OWN DAMN TABLE! Sometimes you have to CREATE your opportunities, instead of shooting blindly in the dark and hoping one will come your way.” – Ali AwadJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Ali Awad https://www.instagram.com/ceolawyer/?hl=enhttps://ceolawyer.com/https://www.facebook.com/theceolawyer/https://www.linkedin.com/in/ceolawyer/ Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Bill Coletti is a reputation management, crisis communications, and professional development expert. Additionally, he is a keynote speaker, Wall Street Journal Risk & Compliance panelist, and best-selling author of Critical Moments, The New Mindset of Reputation Management. He has more than 25 years of global experience managing high-stakes crises, issues management, and media relations challenges for both Fortune 500 companies and winning global political campaigns. Bill has provided senior counsel in crisis management, corporate communications, and reputation defense to numerous clients including AT&T, Target Corporation, American Airlines, The Home Depot, Xerox, Nuclear Energy Institute, Cargill, as well as major universities and global NGOs.SPECIAL LINK TO PAGE FOR MANAGE SMARTER LISTENERS: kith.co/managesmarter In this episode, Audrey, Lee and Bill discuss: ·      How to clearly articulate crisis communication scenarios to plan for·      Formal vs. informal command models and how to speed up your crisis communications response·      Streamline your crisis objective to divide into 3 buckets of strategic, preventable and external risks·      Common COVID-19 risks and crisis you should evaluate and potentially prepare for"Nobody wrote a COVID plan in the Fall of 2019. The number one mistake managers make is lack of preparation before a crisis hits.” – Bill ColettiJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Bill Coletti  rgomez@kith.co kith.co (512) 934-7719 in/kith-consulting @kith_co https://www.facebook.com/kithconsult /Kith YouTube bcoletti1 - SKYPE Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

Michelle Reines is a speaker, author, coach, entrepreneur, founder of MDR Coaching & Consulting, Inc., and creator of the unconventional Badass Leader brand. She is also the author of From Bad to Badass Leader: 12 Leadership Lessons. Early in her leadership journey, she was an absolute ASS as a boss, oblivious to the impact she was having on people! Perhaps, like many of you, she didn’t understand how to lead. Michelle shares her thrills of victory & agonies of defeat, with a goal of helping you unlock the art of leading like a Badass! In this episode, Audrey, Lee and Michelle discuss: ·      Evolution of businesses in covid-19·      Top pain points of remote work·      Change management·      No drama llama to navigate teams through pandemic--focus on working on your business as opposed to IN your business.THANK YOU GIFTS FOR OUR PODCAST LISTENERS HERE:https://badassleader.com/smarter/"In a crisis everybody needs something different. We all react very differently when it comes to managing stress and we have different things going on in our personal lives.” – Michelle Reines Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  Connect with Michelle Reines badassleader.comLI: in/michelle-d-reines-748b0511FB: /BadassLeader12@MichelleReines Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Chris White is Managing Director of DemoDoctor and author of "The Six Habits of Highly Effective Sales Engineers". If you're not familiar with DemoDoctor, it helps organizations fix sales demonstrations that delay and/or kill deals. They do this by 1) providing sales training for sales engineers, 2) facilitating sales-sales engineering collaboration workshops and 3) assessing and redesigning software demonstration messaging and mechanics.Due to COVID-19 and bandwidth in Zoom, this podcast has some minor audio dropouts.In this episode, Audrey, Lee and Chris discuss: ·      What Sales Engineering is·      Why sales engineers are starting to be involved in sales discovery now·      The 6 Habits of Highly Effective Sales Engineers·      Specific examples of what delays and kills deals"Organizations are realizing the earlier they bring in a technical expert into the process the more quickly those deals may come to fruition.” – Chris WhiteJoin hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Chris Whitewww.demodoctor.comhttps://www.linkedin.com/in/chris-white-b0079b5/https://www.facebook.com/chrisbw54?ref=bookmarksConnect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong                                                           ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices