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Business English Pod :: Learn Business English Online

Latest episodes

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Nov 10, 2024 • 21min

BEP 410 – Mergers: Discussing an Integration Plan (1)

Explore the challenges of merging companies and the critical need for effective communication. Discover the significance of a structured 12-month integration timeline, key milestones, and maintaining employee engagement. Learn how to address concerns during transitions and strategies for retaining talent. The conversation highlights innovative approaches like joint training sessions and regular feedback meetings to ensure a smooth integration process while keeping customer needs in focus.
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12 snips
Oct 20, 2024 • 6min

Business English News 58 – HR: Hiring Trends

Explore the evolving landscape of human resources as the podcast delves into skill-based hiring trends. Learn how companies prioritize specific skills over degrees, driven by rapid industry changes and AI advancements. The discussion also highlights the significance of diversity, inclusion, and mental health support in the workplace. Remote work's rise adds another layer to recruitment challenges, shaping how organizations approach talent retention in today's competitive environment.
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Oct 6, 2024 • 17min

BEP 37c – English for Presentations: Questions and Answers (2)

This podcast dives into the art of managing Q&A sessions after presentations. It discusses practical strategies for handling tough questions and keeping the conversation on track. Key insights include measuring success in sales and communicating effectively with your team. Tips on redirecting difficult inquiries and controlling the session's timing are also explored. Real-life examples highlight the challenges and techniques involved, making it a must-listen for anyone looking to enhance their presentation skills.
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Sep 22, 2024 • 18min

BEP 36c – English for Presentations: Questions and Answers (1)

Discover the art of mastering Q&A sessions after presentations. Learn techniques to handle tricky audience questions while keeping your cool. Explore the challenges of communicating product value and effective strategies to differentiate your offerings. Gain insights on empathetic communication methods that foster team dialogue. Delve into practical exercises to enhance your response skills in real-time scenarios, ensuring you're always prepared to engage with your audience confidently.
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13 snips
Sep 8, 2024 • 7min

Skills 360 – Problem-Solving 2: The Problem-Solving Process

Discover a 5-step approach to effective problem-solving that emphasizes structured analysis and information gathering. Learn how to define clear goals and foster collaboration among stakeholders for creative solutions. Explore the essential steps in navigating the problem-solving process, highlighting the value of generating diverse ideas while separating idea generation from evaluation. Wrap up with insights on improving future problem-solving strategies.
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7 snips
Aug 25, 2024 • 7min

Skills 360 – Problem-Solving 1: Developing the Right Skills

Dive into the essentials of effective problem-solving! Discover how analytical thinking helps dissect issues and recognize patterns. Embrace creativity to see challenges from new angles. Learn about the importance of resilience in facing tough situations, and how collaboration and emotional intelligence enhance teamwork. Finally, avoid getting trapped in indecision while fostering decisiveness. Each skill contributes to innovative solutions in the dynamic world of business.
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Jul 28, 2024 • 7min

BEN 57 – Robots: Back to the Future

Explore the explosive growth of robotics, with 3.5 million operational units reshaping industries. Discover how robots are now integrated beyond traditional manufacturing, influencing diverse sectors. The discussion reveals the intertwining of AI with robotics and its implications for workplaces, challenging recruitment strategies. Uncover the booming business behind these advancements and the evolving role of robots alongside human workers.
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Jul 7, 2024 • 24min

BEP 409 – Quality Control 2: Customer Service

In this podcast, they discuss the crucial role of quality control in customer service, emphasizing the importance of meeting customer expectations and enhancing overall satisfaction. They delve into evaluating service processes, setting standards, and improving performance measurement in customer interactions. The dialogue between Emma and Paolo provides practical insights into maintaining high-quality service standards and the use of collocations in customer service.
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Jun 23, 2024 • 24min

BEP 408 – Quality Control 1: Manufacturing

The podcast delves into the importance of quality control in manufacturing, emphasizing its impact on brand reputation, customer satisfaction, and cost savings. It explores specialized language used in quality control, such as collocations. The dialogue between Paolo and Emma highlights the role of quality control in monitoring and improving product quality. Various chapters discuss topics like standardized production processes, outsourcing accountability, and testing raw materials for product consistency.
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Jun 9, 2024 • 7min

Skills 360 – How to Overcome Cognitive Bias

Learn how to overcome cognitive bias in decision-making and make better choices in business. Discover the importance of awareness, curiosity, and evidence in avoiding biases. Explore strategies to challenge biases, embrace diverse perspectives, and use data-driven methods for enhanced decision-making capabilities in business leadership.

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