Business English Pod :: Learn Business English Online
BEP 36c – English for Presentations: Questions and Answers (1)
Sep 22, 2024
Discover the art of mastering Q&A sessions after presentations. Learn techniques to handle tricky audience questions while keeping your cool. Explore the challenges of communicating product value and effective strategies to differentiate your offerings. Gain insights on empathetic communication methods that foster team dialogue. Delve into practical exercises to enhance your response skills in real-time scenarios, ensuring you're always prepared to engage with your audience confidently.
18:28
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Quick takeaways
- Managing a Q&A session requires the ability to use buffers to address challenging inquiries while maintaining a constructive dialogue.
- Clarifying misunderstandings promptly and using positive language helps create an open exchange of ideas during difficult questions.
Deep dives
Handling Tough Questions Effectively
A key aspect of managing a question and answer session after a presentation is the ability to handle challenging inquiries. Presenters must anticipate potential questions but cannot fully predict what will come their way. Using buffers is essential for softening the blow of tough questions and maintaining a constructive dialogue. For instance, when confronted with a critical question about survey results, the presenter acknowledged the effort behind the results but highlighted the disconnect between the rankings and actual sales performance.
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