
The Agency Hour
The Agency Hour is for digital agency owners like you who want to start, grow and scale their businesses. It’s like hanging out with friends while getting a masterclass in how to tackle the most significant obstacles you’re facing as an entrepreneur.
Latest episodes

Dec 21, 2023 • 42min
Global Connections: Damon Simms on Bridging Business Between New Zealand and Southeast Asia
Join us on The Agency Hour Podcast as we welcome Damon Simms, the Co-Founder of Aseanz, straight from New Zealand. In this episode, we dive into the art of building powerful connections between New Zealand and Southeast Asia. Discover how Damon's leap from traditional employment led him to master the art of strategic networking and cultural integration in the global business arena. We'll delve into the nuances of fostering strong relationships between companies across these regions, explore the potential in import and export markets, and discuss the importance of tailoring marketing strategies to diverse cultural landscapes.
Handy Links:
E2M Solutions
Agency Mavericks
Aseanz
Damon Simms on LinkedIn
https://go.agencymavericks.com/mavcon-2024
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Dec 14, 2023 • 52min
Navigating Stress and Anger in Agency Life: Insights from Dawn Sant
Welcome to the agency hour podcast where we help web design and digital agency owners create abundance for themselves, their teams, and their communities.
This week we're joined by Dawn Sant all the way from the south of Manchester in the UK.
Dawn is an Academic Psychologist, who specialises in anger and stress management, and offers a Psycho-education program for those dealing with anger and stress.
Dawn is also a self described vicarious Mavericks fan and is very good friends with one of Mavericks Club stars, Jeanette Elton and in this episode we dive into the fundamentals of stress, understanding your natural fight or flight mechanisms, how you can learn to identify and deal with your own triggers plus much more.Handy Links:
https://newdawnpsychology.uk/
E2M Solutions
Get a Personalized Game Plan to Grow Your Agency
Take this online assessment and get recommendations based on more than 10 years of experience helping 4K+ agencies. This stuff works. Reduce the overwhelm and know exactly what to do next.
Gameplan.agencymavericks.com
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Dec 7, 2023 • 46min
Leadership and Growth Secrets from E2M's Manish Dudharejia
It's the 100th episode of The Agency Hour!
This episode isn’t just a celebration; it's a deep dive into the core aspects of running a successful digital agency. Manish, with his vast experience at E2M, sheds light on the importance of leadership owning up to failures and celebrating team successes. We explore the critical role of effective processes in addressing day-to-day agency challenges and the pitfalls of deviating from the project scope.
Handy Links:
E2M Solutions
Mavericks Club
As we celebrate this landmark episode, Manish shares invaluable lessons on leadership, process creation, and maintaining quality as your agency scales.Don't miss this episode of The Agency Hour, hosted by Agency Mavericks Coach, Johnny Flash.
Get a Personalized Game Plan to Grow Your Agency
Take this online assessment and get recommendations based on more than 10 years of experience helping 4K+ agencies. This stuff works. Reduce the overwhelm and know exactly what to do next.
Gameplan.agencymavericks.com
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Nov 30, 2023 • 37min
Navigating Agency Growth: Insights from Social Haus' Founders
Join Troy Dean and the dynamic duo behind Social Haus, Sarah Cutts and Kaitlyn Johnson, as they dive into their origin story - how they turned adversity during the Covid pandemic into an opportunity, laying the foundation for Social Haus, as well as the secrets behind 'The Magic Bullet' otherwise known as Paid Discovery.
This epiosode is a masterclass in resilience and innovation.
Chapters:
What happened during Covid
How did the girls meet?
The customer journey - Finding mavericks Club
The market has been brainwashed to think it needs leads
Paid Discovery in the magic bullet
Overcoming the mental barriers required to sell paid discovery
The percentage of clients going from paid discovery to closing - 99%
What's changed since joining Mavs - higher revenue with less clients
Tapping into the Mavericks Club recourses to ensure you make the most out of it
Staying on track using the Mavericks Scorecard
Hiring generalists (to begin with)
How to get in touch with the social haus
Get a Personalized Game Plan to Grow Your Agency
Take this online assessment and get recommendations based on more than 10 years of experience helping 4K+ agencies. This stuff works. Reduce the overwhelm and know exactly what to do next.
Gameplan.agencymavericks.com
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Nov 24, 2023 • 40min
Beyond Borders: How Offshoring Can Transform Your Agency with Tiffany English
In the latest episode of the Agency Hour podcast, we're diving into a topic that's increasingly relevant for web design and digital agency owners: offshoring.
With the challenges of talent shortages, rising wages, and time constraints, offshoring has become a hot topic. But what's the real story behind this trend? Is it as beneficial and straightforward as some claim? Join us as we explore the ins and outs of offshoring with Tiffany English, a Business Growth Specialist from Accessoffshoring.
Chapters:
The difference between outsourcing and offshoring
Building a Team members vs outsourcing
How did Tiffany discovery offshore staffing
Why hiring is scary
The hurdles of hiring
Navigating non-negotiables within the team
Avoiding micro-managing
The structure required to provide a space for your remote team members to grow
How to encourage forward thinking
Bridging the gaps when it comes to communication with remote team members
The typical roles accessoffshoring recruit for
How to get in touch with Tiffany
Get a Personalized Game Plan to Grow Your Agency
Take this online assessment and get recommendations based on more than 10 years of experience helping 4K+ agencies. This stuff works. Reduce the overwhelm and know exactly what to do next.
Gameplan.agencymavericks.com
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Nov 17, 2023 • 33min
Demystifying LinkedIn: A Deep Dive with Nicole Osborne on Personal Branding and Connection
Join Johnny Flash on the Agency Hour podcast as we welcome Nicole Osborne, marketing coach and founder of Wunder Stars. Dive into the world of LinkedIn and personal branding, debunking myths and uncovering strategies for authentic connections and increased reach.
Whether it's refining your content strategy or selling without selling, this episode is packed with insights for digital agency owners looking to elevate their LinkedIn game.
Chapters:
Unpacking old LInkedin myths
Aiming for a human connection
Where are your efforts best placed on Linkedin
Finding commonalities with connections on Linkedin
Allowing your personality to shine
Breaking down your content strategy
Handy Links:
Wunderstars.com/content-inspiration
Designbox
E2M Solutions
Get a Personalized Game Plan to Grow Your Agency
Take this online assessment and get recommendations based on more than 10 years of experience helping 4K+ agencies. This stuff works. Reduce the overwhelm and know exactly what to do next.
Gameplan.agencymavericks.com
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Nov 10, 2023 • 48min
Global Teams, Local Wins: Mastering Offshore Staffing with Drew Le Faucheur
Welcome to The Agency Hour, where we’re all about turning your web design and digital agency into a powerhouse of profit and productivity. This week, we’re thrilled to have Drew Le Faucheur join us.
Drew has over ten years experience working with offshore teams and as General Manager of ConnectOS, Drew heads up the Australian and New Zealand regions, responsible for client relationships and business development.
We’ll be diving deep into the nuts and bolts of offshore staffing – discussing the ins and outs of finding quality staff, understanding the business model behind a staffing solutions firm, and pinpointing the roles that will most benefit your agency.
Let's get into the nitty-gritty of building a team that fuels success, wherever they are in the world.
Chapters:
Who is Drew La Faucheur - What is a Staffing solution company?
Exploring offshore team members - The Phillipines
The business model of business development relationship management
The challenges of sourcing staff
How to filter out bad talent and attract good talent
The difference between a staffing solution company and a white label service company
How to manage client expectations
What are the typical roles worth exploring
The traits of those who succeed with offshore team members
Maintaining and nurturing a strong culture
Handy Links:
Connectos.co
E2M Solutions
Get a Personalized Game Plan to Grow Your Agency
Take this online assessment and get recommendations based on more than 10 years of experience helping 4K+ agencies. This stuff works. Reduce the overwhelm and know exactly what to do next.
Gameplan.agencymavericks.com
Follow us on the socials:
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Nov 2, 2023 • 45min
Abundance Through Servant Leadership: Building & Scaling Agencies with Kurt Uhlir
Welcome to the Agency Hour Podcast, where we explore strategies for web design and digital agency owners to create abundance in their lives and businesses. In this episode, we're thrilled to have Kurt Uhlir, a renowned marketer, operator, and speaker, joining us from Atlanta. With a track record of building and running businesses from startups to over $500 million in annual revenue, Kurt shares valuable insights into servant leadership and agency success.
Discover why some agencies fail and the critical importance of documenting your processes for sustainable operations. Kurt's journey, from selling his lawn mowing and pressure washing business at the age of 14 for six figures to his recent focus on helping business owners and marketing agencies, provides a wealth of wisdom for agency owners.
We delve into the principles of process documentation, the ever-evolving agency landscape, and the tactics behind keeping your team performing at their best, including the concept of servant leadership. Learn how being an honest leader can drive agency growth and success.
Episode Highlights:
Kurt's background and origins
Success and failure in the agency world
Kurt's early entrepreneurial journey
The significance of process documentation
Adapting as your role evolves
The fear of not having it all figured out
The art of detailed process documentation
Navigating the ever-changing agency landscape
Servant leadership and team performance tactics
The power of being an honest leader
Handy Links:
Kurt Uhlir
E2M Solutions
Get a Personalized Game Plan to Grow Your Agency
Take this online assessment and get recommendations based on more than 10 years of experience helping 4K+ agencies. This stuff works. Reduce the overwhelm and know exactly what to do next.
Gameplan.agencymavericks.com
Free Training: The Simplified Agency
Discover the new way to create more profit from your agency and have more time with your family.
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Oct 26, 2023 • 44min
Unlocking Agency Success: The Agency GPS Model Explained
Join us for an in-depth exploration of Agency Mavericks's groundbreaking model, the Agency GPS. Founder Troy Dean shares his valuable insights, strategies, and tactics to help agency owners navigate their own unique path to success. The resulting model is based on more than 10 years of experience helping 4K+ agencies. In this podcast episode, we cover everything from growing authority, packaging IP, to scaling impact, and automating intelligence. With the Agency GPS Model, all you have to do is follow the actionable steps to transform your agency and achieve remarkable results demonstrated by other Agency Maverick members doing the exact same.
Episode Highlights:
Explore the Agency GPS Model's three pillars: Grow Your Authority, Package Your IP, and Scale Your Impact.
Gain insights into Troy Dean's journey and the inspiration for the Agency GPS.
Learn practical tips for expanding your agency's reach and boosting influence within your niche.
Discover the power of paid discovery to engage clients and increase revenue.
Create accelerators to address client problems and generate recurring income.
Develop a unique signature system to stand out in a competitive market.
Strategies for automating intelligence and enhancing team performance.
Streamline agency operations with playbooks and AI-optimized SOPs.
Take actionable steps for agency growth with prioritized actions.
Access valuable resources and expert guidance from the Agency Mavericks team.
Handy Links:
E2M Solutions
Get a Personalized Game Plan to Grow Your Agency
Take this online assessment and get recommendations based on more than 10 years of experience helping 4K+ agencies. This stuff works. Reduce the overwhelm and know exactly what to do next.
Gameplan.agencymavericks.com
Free Training: The Simplified Agency
Discover the new way to create more profit from your agency and have more time with your family.
Follow us on the socials:
YouTube | Facebook | FB Group | Instagram | Twitter | Linkedin
Thank you for tuning in to this episode, where we've uncovered essential strategies and insights to accelerate your agency's success using the Agency GPS Model. Stay connected for more valuable content and actionable advice to propel your agency to the next level.

Oct 19, 2023 • 36min
The Art of Proposals and Entrepreneurial Partnerships with Adam Hempenstall
In this episode, join host Maverick’s Club Coach Johnny Flash as he engages in an insightful conversation with Adam Hempenstall, the CEO and founder of Better Proposals. Adam shares his entrepreneurial journey, from founding his agency to creating a game-changing proposal software. Discover the secrets behind crafting winning proposals, the power of automation, and the value of working alongside life partner Sabrina. Explore the keys to work-life balance, the productivity of staying busy, and the enduring significance of proposals in the business landscape.
Episode Highlights:
Mastering the Art of Proposals: Explore the essential elements of creating persuasive proposals that win clients.
Entrepreneurial Insights: Gain insights into Adam Hempenstall's entrepreneurial journey, from agency owner to software creator.
Power of Automation: Discover how automation can streamline your agency's processes, from proposal creation to project management.
Effective Client Communication: Learn the significance of understanding and addressing your client's problems and goals.
Successful Partnerships: Understand the dynamics of partnerships in business and how they can elevate your agency's growth.
Better Proposals Features: Get a sneak peek into upcoming features like "journeys" in Better Proposals and how they can enhance your client onboarding.
Working with a Life Partner: Gain valuable insights into managing a business with your life partner and maintaining a healthy work-life balance.
The Commitment to Human Support: Explore the benefits of providing human-centric customer support in a digital age.
The Future of Proposals and Automation: Get a glimpse into the future of proposals and business automation for agency owners.
Get a Personalized Game Plan to Grow Your Agency
Take this online assessment and get recommendations based on more than 10 years of experience helping 4K+ agencies. This stuff works. Reduce the overwhelm and know exactly what to do next.
Gameplan.agencymavericks.com
Free Training: The Simplified Agency
Discover the new way to create more profit from your agency and have more time with your family.
Follow us on the socials:
YouTube | Facebook | FB Group | Instagram | Twitter | Linkedin
Thank you for tuning in to this episode, where we unlock the secrets to agency growth and efficiency. Subscribe to stay updated on more actionable insights for your agency's success.