Talking HealthTech

In this session, Ravi Carothers, Nicole Payne, and Chris Mitchell tackle the pressing shortage of clinical coders in healthcare. They discuss the transformative impact of digitizing medical records, with an ambitious target for full digitalization by 2025. The trio explores how AI can revolutionize the role of clinical coders, shifting them from transcribers to checkers, ultimately enhancing job satisfaction. They also dive into the challenges of integrating digital processes while addressing workforce issues, offering innovative solutions for a more efficient future in healthcare.

In this episode of Talking HealthTech, host Peter Birch speaks with Tara Mahoney, VP of Healthcare Practice, and Jenny Reichard, Senior Industry Executive - Healthcare, both at Genesys. They discuss the challenges and opportunities at the intersection of technology and healthcare. Key topics include enhancing patient engagement through AI and digital platforms, reducing administrative burdens, and integrating technology into fragmented healthcare systems, focusing on the Australian landscape. This episode was recorded at an event hosted by Genesys in Sydney called Xperience, which aims to help their customers and partners drive meaningful outcomes and build deeper relationships through experience orchestration.Key TakeawaysTechnology in Healthcare: Genesys is focused on leveraging technology to streamline healthcare workflows and improve patient and member experiences by enhancing communication and reducing inefficiencies.Global Perspective: Healthcare challenges such as administrative burdens and fragmented systems are universal, and Genesys is working to provide sustainable solutions through technology across different regions.Patient Engagement Platforms: Patient engagement platforms and communication tools are essential in delivering better patient experiences and outcomes, especially in the increasingly digital age.Reducing Administrative Burdens: The potential of AI and automated systems in reducing the routine administrative tasks that burden healthcare providers, allowing them to focus more on critical patient care.Local Context: The Australian healthcare system, while robust, faces fragmentation issues that can be mitigated through technology integration and better communication platforms.Future Innovations: The role of AI and natural language processing in healthcare, particularly in identifying patient needs and summarising complex medical information for better patient management.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Peter Birch speaks with Leanne Anderson, Chief Clinical Information Officer at Data Capture Experts, Katrina Neave, Manager of Loddon Mallee Virtual Care Office at Bendigo Health, and Craig Simmonds, CEO and Founder of Propell. The discussion revolves around the implementation and benefits of a regional virtual care strategy, particularly focusing on the Loddon Mallee region’s collaborative approach to health services and technology integration.This episode was recorded during the Winter Summit held on the 29th of August 2024, capturing insights and conversations around the regional virtual care strategy.Key TakeawaysRegional Collaboration: The Loddon Mallee virtual care strategy involves the integration of 15 Health Services in the area, aiming to reduce preventable hospitalisations and improve chronic illness care.Platform and Equipment: Using a regional platform pre-equipped with clinical tools, available at no cost to health services, to streamline documentation, scheduling, and virtual care.Connectivity and Adaptation: While connectivity is less of a barrier due to improved internet infrastructure, the major challenge lies in clinicians adapting to new technological workflows.Operational Efficiency: Significance of reducing patient travel and nurse dispatches in vast geographic regions through remote services, leveraging existing collaborative structures in regional healthcare.Patient Engagement: The use of patient portals for sharing biometric data, completing surveys, and communicating with healthcare teams is emphasised to ensure equity and accessibility in healthcare.Technology Adoption: Discussion on the simplicity and scalability of devices like blood pressure monitors and pulse oximeters, integrated with Bluetooth for ease of data capture and remote monitoring.Check out the episode and full show notes on the Talking HealthTech website.Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summitLoving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Nathan Moore speaks with Peter Catt, Director of Quantum & AI at Virtual Blue Limited, about the role of AI and quantum technologies in transforming patient engagement and clinic operations. They discuss Virtual Blue's solutions like Smart Engage and Neural Insights for Clinic Operations (NICO) and dive deep into how these applications enhance healthcare efficiency and patient interaction.Key TakeawaysSmart Engage: A conversational AI solution primarily used for radiology bookings, utilising natural language processing to handle complex workflows and integration with radiology information systems (RIS).Intelligent Avatars: Personified AI avatars that significantly improve booking completion rates by engaging users and guiding them through processes.Neural Insights for Clinic Operations (NICO): This combines deep learning and quantum technologies to forecast patient demand, optimise workforce schedules, and balance clinician preferences.Operational Efficiency: AI-driven solutions provide 24/7 self-service for patients and reduce contact centre load, leading to cost savings and improved operational efficiency.Change Management: Emphasises the importance of executive sponsorship and effective change management to ensure successful implementation and user acceptance.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024. Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion. The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry. Key TakeawaysConsumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance.Check out the episode and full show notes on the Talking HealthTech website.Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Regina Akacich speaks with Lynette Reeves, Behaviour Change Specialist at Miroma Project Factory, and Professor Kim Delbaere, Senior Principal Research Scientist at Neuroscience Research Australia. They explore the development of health technology for older adults, focusing on gamification, human-centred design, and balancing personalised care with standardised protocols.Key TakeawaysFlexibility in Product Development: There is a need to adapt health tech products continually, aligning the technology stack with long-term goals while ensuring regulatory compliance.Gamification and Behaviour Change: Gamification techniques can drive behaviour change, with different age groups responding to various rewards.Human-Centred Design: Lynette and Kim highlight the importance of involving older adults in the design process, using the StandingTall and LIV programs as examples.Technology for Older Adults: Older adults can effectively use technology, especially when it helps them stay independent and connected.Data Management and Privacy: Secure and compliant management of health data is critical, particularly with wearables and AI.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus.

In this episode of Talking HealthTech, host Nathan Moore speaks with Elaria Paul, Product Portfolio Manager for Consumer Engagement at Global Health - MasterCare. They explore the concept of the digital front door, exploring its impact on patient engagement, healthcare accessibility, and the integration of modern technologies like telehealth and smart forms in the healthcare sector.Key TakeawaysDigital Front Door: An all-in-one patient engagement platform designed to streamline patient interactions and improve communication between clinicians and patients.Patient Empowerment: Enables patients to manage their healthcare needs through online appointment scheduling, video consultations, and access to personal health records.Clinician Benefits: Reduces hospital admissions by increasing access to community healthcare services, streamlining workflows, and potentially increasing profitability.Continuous Improvement: The role of regular user feedback and advanced testing in refining the platform and maintaining security.Emerging Technologies: How Global Health - MasterCare is incorporating AI and other emerging technologies to enhance healthcare delivery.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

This special episode of the Talking HealthTech podcast was recorded live at HIC 2024, hosted by the Australasian Institute of Digital Health (AIDH) in Brisbane. Talking HealthTech collaborated with AIDH to bring the Digital Health Studio to the expo floor, where Peter Birch from Talking HealthTech recorded discussions with key speakers and thought leaders who represented at the event. This episode features four of those conversations with leaders shaping the future of digital health in Australia, including:[00:55] John Nosta, Founder of NostaLab[11:47] Annette Schmiede, CEO of Digital Health CRC[21:52] Simon Cleverley, Assistant Secretary, Department of Health and Aged Care[31:49] Anja Nikolic, CEO of AIDHHead over to our YouTube Channel to access all of the interviews recorded at HIC 2024.Key Takeaways:National Governance and Interoperability: Simon Cleverley discusses the establishment of a new digital health oversight committee aimed at improving health information exchange and developing a unified health care identifier system.Role of AIDH: Anja Nikolic emphasises the importance of AIDH in providing authoritative advice, connecting stakeholders, and advocating for digital health advancements.Innovation and Obsolescence: John Nosta highlights the rapid technological advancements and the resulting obsolescence, focusing on how human cognition is being challenged by AI and other technologies.Digital Health CRC Initiatives: Annette Schmiede outlines the contributions and future plans of the Digital Health CRC, including significant funding for research and collaborations aimed at advancing healthcare technologies.AI and Healthcare: Discussions around the role of AI in reducing clinician burnout, improving efficiency, and enhancing diagnostic accuracy.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

This special bonus episode of Talking HealthTech is a recent episode from one of the shows in the THT Podcast Network - Medicubes. Subscribe to their show below:Apple Podcasts: https://podcasts.apple.com/au/podcast/medicubes/id1635000183 Spotify: https://open.spotify.com/show/6H6hJ1lMo8Wt5OK2rzLFkZ -----In this episode of Medicubes, join hosts Chris, Riwka, and Kim as they delve into the latest changes in chronic disease management and the GP aged care incentives.Focusing on how the new Medicare Benefits Schedule (MBS) updates will impact practice management, primary care, and specialists across Australia. Discussing the easing of the administrative burden associated with chronic disease management, the introduction of MyMedicare registration for chronic care patients, and the anticipated changes to aged care incentives. Giving insights into the upcoming MBS item numbers and how practices should prepare for these significant changes.Read the Medicare Benefits Schedule updates here: https://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/51DB00BFCAE778D9CA258B7F007C1FB8/$File/PDF%20Version%20-%20Upcoming%20Changes%20to%20Chronic%20Disease%20Management%20MBS%20Items%20%E2%80%93%20Overview.PDFKey Talking Points:MBS Updates: New item numbers for chronic disease management will come into effect on 1st November 2024, aiming to simplify the process and improve patient care. Chronic Disease Management: Administrative burdens around team care arrangements and the Enhanced Primary Care (EPC) allocation will be reduced, focusing more on outcomes and patient reviews. MyMedicare Registration: Registration becomes crucial for practices to ensure they can provide and claim for chronic disease management plans for their patients. Aged Care Incentives: The new structure requires annual service plans, regular care planning, and quarterly service delivery, with compliance checks on the quality and spread of the care provided. Data and Modelling: Practices are encouraged to use data tools and modelling to understand financial impacts and ensure sustainability. Fee Structures: Discussed the potential for practices to introduce gap fees or private billing for care planning services. Make sure you're subscribed to the podcast so you don't miss an episode, and leave a review on Apple Podcasts or Spotify if you found the discussion valuable. Visit www.medicubes.com.au for previous episodes and more information.Medicubes is a proud member of the Talking HealthTech Podcast Network – the premier audio destination for cutting-edge insights and thought leadership in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Learn more at www.talkinghealthtech.com/podcast/network.

In this episode of Talking HealthTech, host Peter Birch speaks with Ian Burgess, CEO of the Medical Technology Association of Australia (MTAA). They delve into the complexities and opportunities within the medtech industry, discussing its growth, challenges, and the upcoming MTAA conference. The conversation covers a wide range of topics including regulatory barriers, digital health, innovation, and the sustainability of Australia's healthcare system.To learn more and register for the MTAA Medtech Conference 2024 in Sydney visit here: https://www.mtaa.org.au/medtech-conferenceKey Takeaways:Understanding Medtech: Ian Burgess explains the broad scope of medical technology, from simple devices like tongue depressors to advanced digital medtech, emphasizing the integration of digital health into the ecosystem.Industry Challenges: The discussion highlights challenges such as regulatory barriers, data governance, and the need for improved reimbursement pathways for digital medtech.Healthcare System: Australia boasts a high-quality healthcare system but faces sustainability issues. The conversation focuses on the need to treat health as an investment rather than simply cutting costs.Private Health System: Ian outlines the financial pressures on private hospitals and the disparity in profitability between medical technology providers and private health insurers.MTAA Medtech Conference: The upcoming conference, themed "Connected Today, Transform Tomorrow," aims to address these challenges and bring together various stakeholders in the healthcare ecosystem to discuss innovative solutions.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus.