

CI to Eye
Capacity Interactive
In an age of profound change, how must arts administrators evolve so our organizations stay relevant and thrive?
It starts by asking tough questions and seeking fresh perspectives.
CI to Eye is a podcast tailor-made for arts administrators. It’s hosted by Capacity Interactive (CI), the premier digital marketing consulting firm for arts and cultural organizations.
From arts leadership and arts management to organizational culture, digital marketing deep dives and cutting edge innovation, CI to Eye is your one-stop shop to help you market smarter. Episodes include:
- Expert perspectives on timely topics.
- Insight and inspiration from the arts and beyond.
- The latest in digital marketing to help you stay ahead of the curve.
- The inside scoop on experimentation, exploration, and innovation at CI.
- Events, resources, and content from CI to help you market smarter.
If you’re an arts administrator, you don’t want to miss these conversations created to spark your imagination and encourage you to think and grow in new ways.
Please join us to CI to Eye.
It starts by asking tough questions and seeking fresh perspectives.
CI to Eye is a podcast tailor-made for arts administrators. It’s hosted by Capacity Interactive (CI), the premier digital marketing consulting firm for arts and cultural organizations.
From arts leadership and arts management to organizational culture, digital marketing deep dives and cutting edge innovation, CI to Eye is your one-stop shop to help you market smarter. Episodes include:
- Expert perspectives on timely topics.
- Insight and inspiration from the arts and beyond.
- The latest in digital marketing to help you stay ahead of the curve.
- The inside scoop on experimentation, exploration, and innovation at CI.
- Events, resources, and content from CI to help you market smarter.
If you’re an arts administrator, you don’t want to miss these conversations created to spark your imagination and encourage you to think and grow in new ways.
Please join us to CI to Eye.
Episodes
Mentioned books

Sep 10, 2019 • 36min
CI to Eye | Breathing Deeply: Mark Price
Mark Price is the Founder of Alchemy Collective. After 20 years as a musical theater performer, Mark discovered Vedic meditation and it turned his life around. He decided to dedicate his life to sharing this knowledge with others. In this episode, Mark and Erik talk about why successful people meditate and how Vedic meditation differs from other practices. Mark also shares a few techniques to help cultivate present-mind awareness from the comfort of your own desk.

Aug 20, 2019 • 39min
CI to Eye | Chief Questioner of the Cultural Sector: Diane Ragsdale
Diane Ragsdale is a faculty director of the Cultural Leadership Program at Banff Center for Arts & Creativity; an assistant professor and program director for the Masters in Arts Management & Entrepreneurship program at the New School in NYC; and a frequent speaker, blogger, writer, and adviser on a range of arts and culture topics. She previously worked in philanthropy and ran two cultural institutions. She is a doctoral candidate at Erasmus University in the Netherlands, where she lectured from 2011-2015. In this episode, Diane and Erik explore the relationship between beauty and human development. They also question the distinctive purpose of the nonprofit professional arts, the conflation of mission and venue, and the problem of "permanently failing arts organizations."

Aug 6, 2019 • 37min
CI to Eye | Executive and Artistic Director of Carnegie Hall: Clive Gillinson
Sir Clive Gillinson is the Executive and Artistic Director of Carnegie Hall. He oversees all aspects of the Hall's artistic, education, and social impact programming as well as the management of the world-renowned music venue. In his fourteen years at the helm of the 128-year-old institution, Clive has been looking ahead to the future with the Hall's potential to influence music and music education around the world. In this episode, Clive and Erik discuss Clive's unexpected but monumental career in arts administration. They also talk about the significance of asking the right questions rather than looking for the answers, how partnership is vital to Carnegie Hall's success, and why money follows a vision.

Jul 16, 2019 • 38min
CI to Eye | Is Your Organization Anti-Racist?: Cardozie Jones
Cardozie Jones is the founding principal of True North EDI, a consulting firm committed to equity, diversity, and interdependence. Cardozie has worked with the Capacity Interactive team as well as many other organizations on the practices, policies, and systems that have the potential to create inequity and exclusion in our workplaces and society. In this episode, Cardozie and Erik talk about the societal influences that inform how we experience the world. They also discuss how to distinguish between diversity and representation and the protocols that keep us from having productive and meaningful conversations about race.

Jul 2, 2019 • 40min
CI to Eye | The Future of Arts Funding: Melissa Cowley Wolf
Melissa Cowley Wolf is the director of Arts Funders Forum (AFF), a new initiative from advisory firm M+D designed to increase private support for arts and culture in the United States. She’s also the founder of MCW Projects, dedicated to expanding the next generation of philanthropists and cultural audiences around the world. In this episode, Melissa and Erik talk about the findings of a recent survey conducted by the Arts Funders Forum and M+D, including millennial giving behaviors, how the cultural sector can adapt to engage a new donor class, and why collaboration and transparency among arts institutions, funders, artists, and communities, are critical to the success of the arts in the 21st century.

Jun 18, 2019 • 47min
CI to Eye | The Most Human Company Wins: Mark Schaefer
Mark Schaefer is a globally-recognized business consultant and author. His customized programs specialize in content marketing, digital marketing, social media, and personal branding. Mark is the author of six best-selling marketing books, and his most recent release, Marketing Rebellion: the Most Human Company Wins, is a must-read for arts marketers. In this episode, Mark and Erik talk about how your most loyal patrons are your marketing department, the difference between “personalized” and “truly personal,” and the five human truths that businesses must understand to succeed in the 21st century.

Jun 3, 2019 • 40min
CI to Eye | Redefining a Cultural Center for the 21st Century: Deborah Cullinan
Deborah Cullinan is the CEO of Yerba Buena Center for the Arts (YBCA), the cultural anchor of San Francisco's Yerba Buena Gardens development. By using culture as an instrument for social change, YBCA is reimagining the role an arts institution can play in the community it serves. In this episode, Deborah and Erik discuss Yerba Buena Center for the Arts’ position as a cultural incubator and the role of change management in nurturing organizational health. They also talk about the iterative evolution of an organization's mission and website.

May 21, 2019 • 32min
CI to Eye | Celebrating Collaboration in the Dallas Arts District: Lily Weiss
Lily Weiss is the Executive Director of the Dallas Arts District, the largest contiguous arts community in the United States. Six different Pritzker Prize-winning architects have designed buildings in the district, which spans 19 blocks in the northeast corner of downtown Dallas. In this episode, Lily and Erik talk about the history of the Dallas Arts District. They also discuss why collaboration among arts organizations in the district is vital, and how auxiliary elements like parking, dining, and transportation impact patron participation.

May 7, 2019 • 31min
CI to Eye | Beyond Inclusion - the Art of Accessible Content: Lisa Niedermeyer
Lisa Niedermeyer is the Producing Director for Disability Dance Works, a production company founded by disabled dancer Alice Sheppard to launch art experiences at the intersection of disability, technology, and design. In this episode, Lisa and Erik talk about why it's important to have meaningful cultural experiences centered around disability. They also discuss how venues can create "joy equity" experiences and how digital experiences should be compatible with assistive technologies.

Apr 23, 2019 • 29min
CI to Eye | Financial Wellness for Arts Administrators: Darren Sussman
Darren Sussman is the co-founder of the Institute of Financial Wellness for the Arts (IFWA). The IFWA provides financial education and personal planning solutions to artists and arts professionals. Before launching the IFWA, Darren was the co-founder and president of TheaterMania and OvationTix. In this episode, Darren and Erik talk about why it’s crucial for arts professionals to have the freedom of financial wellness. They also discuss financial planning offense and defense (trigger warning: sports metaphor) and growth lessons from Darren’s years at TheaterMania and OvationTix.