
DEO's Growth Secrets Podcast for Dental Organizations
DEO’S Growth Secrets Podcast for Dental Organizations is for dental leaders who are seeking to build thriving dental organizations and have more profit, time, and impact. DEO Partner Emmet Scott hosts successful dental entrepreneurs, DSO leaders, and subject matter experts, from across the dental industry. Though the industry has more opportunities than ever, organizations and leaders have more questions than ever. DEO’S Growth Secrets Podcast is a space where dental industry leaders discuss tough problems and share solutions for how to make a positive impact and achieve success.
Latest episodes

May 10, 2022 • 45min
144: An Inflection Point: Technology & Consumer Demand for Convenience
In this episode, Emmet hosts orthodontist Dr. Ryan Hungate, Founder, and CEO of Simplifeye. Dr. Hungate shares easy-to-implement advice for dentists who want to modernize their practices and reduce overhead by adding automation and workflows to help their businesses run more efficiently. Emmet and Dr. Hungate discuss the unique inflection point the dental industry finds itself in with technology and consumer demand for convenience, amongst the challenges of high inflation and a difficult labor market. As dental companies face these challenges, technology can help save costs and meet consumer demand for convenient options for scheduling an appointment, paying their bill and more. They also touch on topics like how to stay competitive, social media, marketing, customer communication, systems, payment processing, staffing, software, and much, much more. Simplifeye is a company focused on streamlining processes to increase patients and revenue while decreasing overhead. For more information visit: Website: https://simplifeye.co/ Linkedin: https://www.linkedin.com/company/simplifeye Facebook: https://www.facebook.com/SimplifeyeCo/ Instagram: https://www.instagram.com/simplifeyeco/?hl=en

Apr 21, 2022 • 30min
143: Overcoming Overthinking - An Interview with NYT Bestselling Author & DEO Summit Keynote, Jon Acuff
In this episode, Emmet is joined by Jon Acuff, a New York Times bestselling author of seven books, including his most recent, “Soundtracks, The Surprising Solution To Overthinking”. Jon is a keynote speaker for the upcoming DEO Growth Summit 2022 in June. Known for his insights wrapped in humor, he is one of INC’s Top 100 Leadership Speakers, having spoken to hundreds of thousands of people including employees of FedEx, Nissan, Microsoft, and more. Referencing his latest book, “Soundtracks”, Jon shares insights on what he’s learned about overthinking; the surprising solution to and how to break down overthinking; adopting a mindset that leads to growth; adapting to change; and more. With Emmet, Jon discusses his experience growing up around dental offices, sharing his practical wisdom with dental entrepreneurs, leadership in this complex time, and more, all giving a sneak peek into his keynote presentation for the Growth Summit in June. Learn more about Jon here: https://acuff.me/. To hear him as well as many stellar group dentistry speakers, register now for DEO Growth Summit 2022, June 9-11 in Scottsdale: https://deodentalgroup.com/events/.

Apr 20, 2022 • 38min
142: Accrual Accounting Part 3 -The Almighty Balance Sheet
Host Ken Kaufman is back with Mike Yates, Chief Financial Officer, Spring Dental Group and Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics to unpack and dive deep into the balance sheet and why it's so critical to accurate accrual-basis accounting. This is part 3 of a 5-part series of everything you need to know to convert from cash to accrual-basis accounting. To hear Ken and many more stellar group dentistry speakers, don't miss the DEO Growth Summit 2022, June 9-11 in Scottsdale. Register here: https://deodentalgroup.com/events/

Mar 30, 2022 • 28min
141: How-Tos for Partnering with Associate Doctors
In this episode, Ken Kaufman hosts JD Stacey, Chief Growth Officer, Community Dental Partners to continue the conversation about associate partnerships. They discuss a step-by-step process for evaluating partnership/equity options with associates. Ken and JD run through the “how-tos” for developing associate partnerships and ownership paths from a business rather than a clinical lens. They cover the pros and cons of different equity and partnership approaches and how to evaluate them for your dental organization.

Mar 22, 2022 • 42min
140: Off-shoring vs In-sourcing
Emmet hosts JW Oliver, Managing Partner, SupportDDS, and Brenda McNulty, Dental Director, SupportDDS, to discuss off-shoring vs in-sourcing to fill your dental organization’s open job positions. They cover the pros and cons of off-shoring vs insourcing for various job positions and critical tasks such as billing, insurance verification, etc. Everything you need to know to consider offshoring is discussed from cost savings, opportunities, contingencies, software integrations, culture, wages, keeping high-quality customer service, and more. For More Information: Website: https://supportdds.com/ Linkedin: https://www.linkedin.com/showcase/supportdds/ Download your Free Guide: Tips for Virtual Teams Success: https://supportdds.com/tips/

Mar 8, 2022 • 43min
139: The Opportunities of Automation in Revenue Cycle Management
Sina S. Amiri, Vice President of Business Development at Zentist, shares her expertise on automating revenue cycle management in dental practices. She discusses how automation can reduce costs and human error while navigating the complexities of RCM. The conversation also addresses the potential downsides of automation, strategies for effective implementation, and the critical role of technology in improving cash flow. Sina emphasizes the importance of balancing automation with human creativity and engagement to enhance operational efficiency.

Feb 24, 2022 • 30min
138: Comparing Dental with Other Healthcare with CFO, Julie Serewicz
Ken Kaufman hosts Julie Serewicz, CFO, Hero Practice Services, to discuss some of the similarities and differences between healthcare verticals. Hero is in 6 states and has both dental and vision practices. Julie speaks from the unique vantage point of being a CFO of both practice types, offering takeaways on their complexities as well as opportunities. Ken and Julie discuss many topics including accounting methods, P & Ls, EHR, financial metrics, and much more.

Feb 18, 2022 • 42min
137: 5 Main Mindsets to Help Associates Transition to Ownership
In this episode, Ken Kaufman hosts JD Stacey, Chief Growth Officer, Community Dental Partners to continue the conversation about the “associate mindset”. They discuss the five primary mindsets of how to successfully transition from an associate mindset to an ownership mindset. They cover all the different facets that go into a mindset from emotions to confidence to financial “know-how” and more. Ken and J.D. discuss mindset 1: the basics of investing; 2: understanding financials; 3: the entity (legal) structure; 4: platform of support; and 5: the psychology of ownership.

Feb 15, 2022 • 28min
136: "Streamline Your Patient Financing Options with Brendon Kensel, Founder & CEO, PrimaHealth Credit "
In this episode, Emmet hosts Brendon Kensel, Founder & CEO, PrimaHealth Credit. They discuss democratizing access to healthcare: how to eliminate patient financing pain points and grow your business. Highlighting that many patients are overwhelmed with the cost of care and are delaying treatment, Brendon and Emmet discuss how many providers are juggling too many finance partners. Brendon shares how fintech disrupter, PrimaHealth Credit, can be a turnkey solution allowing healthcare providers to profitably care for their patients with one application, instant decisions, real-time reporting, complete loan servicing, and a custom finance program built for dental and orthodontic practices. If you are looking to streamline your patient financing options, this is the podcast for you. For more information visit: https://primahealthcredit.com/ https://www.linkedin.com/company/primahealth-credit/ https://www.facebook.com/PrimaHealthCredit/ https://twitter.com/primahealthcred

Feb 11, 2022 • 48min
135: Technology Solutions To Achieve Business Success and Patient Satisfaction
In today’s episode, Emmet hosts Adam McDaniel, Director of Product Management at Henry Schein One. They discuss choosing the right practice management system to meet your business goals; centralization vs. decentralization (having the tools to be able to choose what business functions to centralize); interoperability with medical software (what tools are available and what the future has in store for DSOs) and more. Adam also shares what software and technology Henry Schein One offers to help with business success and patient satisfaction. For more Information visit: https://henryscheinone.com/practice-type/dsos Free eBook giveaway - "The Power of Centralization" - Adam shares his insight as one of three experts quoted throughout the eBook - Download at: https://www.dentrixenterprise.com/dso-secrets