
DEO's Growth Secrets Podcast for Dental Organizations
DEO’S Growth Secrets Podcast for Dental Organizations is for dental leaders who are seeking to build thriving dental organizations and have more profit, time, and impact. DEO Partner Emmet Scott hosts successful dental entrepreneurs, DSO leaders, and subject matter experts, from across the dental industry. Though the industry has more opportunities than ever, organizations and leaders have more questions than ever. DEO’S Growth Secrets Podcast is a space where dental industry leaders discuss tough problems and share solutions for how to make a positive impact and achieve success.
Latest episodes

Sep 20, 2022 • 55min
154: Setting Up Your Membership Plan for Success, Not Theft
In this episode, Emmet is joined by Dr. Brett Wells, Founder of DentalHQ, and David Harris, Founder/CEO of Prosperident to discuss how prevalent embezzlement is in the dental profession and how you can combat it. They cover how an in-house membership plan helps prevent embezzlement. Dr. Wells and David also share their 5 accounting best practices to ensure the success of your membership plan, fraud/embezzlement signs to look for, how technology can help, and more. For More Info Visit: https://www.dentalhq.com/ Email: eric@dentalhq.com

Sep 14, 2022 • 27min
153: Is It Time To Start Our Own Dental Insurance Product
In this episode, Emmet hosts Ryan Chan, Senior Director of DSO Sales, Bento Dental to discuss insurance - the pitfalls and difficulties of the current health care /dental insurance model and whether it’s time for the industry to create its own dental insurance product. They touch on the current financial landscape, reimbursements, insurance premiums/deductibles, technology, inflation, increasing expenses, consumer expectations, and much, much more.

Sep 2, 2022 • 54min
152: Innovation in Patient Financing: What DSO Leaders Need to Know
Emmet hosts, Jay Letwat, Vice President - Dental, Sunbit; Andrew Sipes, VP of Operations, Marquee Dental Partners; and Kevin Behjat, Owner, Sahara Dental Professionals to discuss innovative patient financing solutions including buy now, pay later, technology. They discuss inflationary pressures and how dental groups need creative financing solutions for consumers now more than ever. Emmet, Kevin, and Andrew consider the current financial and business landscape, how to serve as many patients as possible, and much more. For More Information: Visit: https://sunbit.com/merchant-benefits/dental/ Email: jay@sunbit.com

Aug 25, 2022 • 33min
151: Integrating the “Buy Now, Pay Later” Model into Your Dental Business
Emmet hosts Jason Haselhuhn, Chief Revenue Officer, PrimaHealth Credit, to discuss innovative financing solutions for patients. They touch on why it's critical to offer alternative payment options, especially in an inflationary environment. The “buy now, pay later” model is already a favorite for consumers in the retail market, like with financing smartphones for example, so it’s time for dental to tap into this opportunity. Emmet and Jason discuss why it's time to take the in-house payment plan to the next level by providing even more options to consumers, how the structure and reporting options can support it on the back end, and many other topics. For More Information: Visit: www.primahealthcredit.com Email: jhaselhuhn@primahealthcredit.com

Aug 5, 2022 • 13min
150: Ken Kaufman’s Transition: From the Journey Growing CDP to Seeking a New Challenge
In this episode, Emmet hosts Ken Kaufman to discuss Ken’s transition and exit from his CFO role at Community Dental Partners (CDP). In a transparent and vulnerable discussion, Ken and Emmet bridge the incredible successful journey they have had growing CDP to why Ken is ready for a new challenge and leadership role. Ken will continue to guest host DSO Secrets podcast. Take a listen for complete details!

Aug 3, 2022 • 37min
149: Outsmarting Inflation with Technology
Emmet hosts Kiltesh Patel, MS, MBA, Founder and CEO of tab32, to discuss that though dentistry is very recession resistant, it’s not inflation resistant, and how to mitigate that. They review the current post-COVID inflationary financial landscape and how it’s impacting businesses, including a workforce shortage, escalation of cost, and other challenges. They agree that though currently, there’s a lot of opportunity for the overall growth and scaling up of dental companies, there’s a lot of squeeze in the daily tactical operations. Considering current challenges, Emmet and Kiltesh discuss technology solutions that mitigate inflation to make your business more efficient, decrease costs and become leaner. For More Information: Website: https://www.tab32.com/ Linkedin: https://www.linkedin.com/company/tab32 Facebook: https://www.facebook.com/dental.tab32/ Instagram: https://www.instagram.com/dental_tab32/ YouTube: https://www.youtube.com/channel/UCIBZbExsPV9rZNEtUcwgiIg/featured

Jul 21, 2022 • 14min
148: Sum Total of What We Choose to Tolerate

Jul 8, 2022 • 38min
147: Accrual Accounting Part 5: Change Management - How To Make the Switch
Ken Kaufman hosts this episode - part 5 of the 5-part series on everything you need to know to convert from cash to accrual-basis accounting. He’s joined by Nathan Chitty, CFO & Business Development Manager, Operation Dental, LLC; Mike Yates, Chief Financial Officer, Spring Dental Group; and Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics. They unpack and dive deep into the change management necessary to make the switch to accrual accounting: getting doctors, practice managers, regional managers, and C-Suite leaders to understand accrual accounting and why it’s worthwhile to implement. They overview the most common questions you should be prepared to answer, getting buy-in from your team, how to run the change management, and much much more. To get the most out of this episode, go back and listen to parts 1-4 first!

Jun 3, 2022 • 46min
146: Accrual Accounting Part 4: The Matching Principle and Expense Recognition
Host Ken Kaufman is back with Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics, to unpack and dive deep into the expense side of accrual-basis accounting. They discuss the concept of the matching principle, how that applies to expense recognition on an income statement, how accrual accounting can provide clarity, and much more. This episode is part 4 of a 5-part series of everything you need to know to convert from cash to accrual-basis accounting.

May 19, 2022 • 46min
145: Patient Behavior and Practice Performance Across PPO, Fee for Service, & Membership Plans
In this episode, Emmet hosts Dave Monahan, CEO, and founder of Kleer. Emmet and Dave discuss the important crossroads that the dental industry is at with technology innovation. Consumers are demanding convenience, ease of access, and nimble scheduling and payment options, all areas of innovations where the dental industry has traditionally lagged behind. Dave and Emmet also touch on consumer behavior, software, the maturing DSO industry, staying competitive, and more. One area of opportunity they highlight is creating a more cohesive experience between the patient and the provider by bridging the gap for patients who do not have insurance. Kleer offers dental membership plans that enable dental practices to offer care directly to patients — with no insurance middleman in the way. Please visit kleer.com for more information.