BAI Banking Strategies

On this episode of the BAI Banking Strategies podcast, we talk with Robb Gaynor, chief product officer at Malauzai Software in Austin, Texas. Robb outlines the current breakthroughs in AI. These include "conversational banking," where platforms such as Alexa and Google Home provide new levels of proactive assistance, and the Internet Bank of Things (IBOT), where devices to talk to each other to serve consumers.

On this episode of the BAI Banking Strategies podcast, we talk with Steve Ehrlich, lead analyst for emerging technologies at Spitzberg Partners LLC in New York. Ehrlich discusses the burgeoning world of blockchain, tracing the digital ledger from its bitcoin-related origins to its present promise to revolutionize the financial services industry.

On this episode of the BAI Banking Strategies' podcast, we talk with CarrieAnne Cormier, digital banking strategist and retail banking officer with Avidia Bank in the Greater Boston area. Cormier talks about creating the "Avidia Smarties," a group of bank employees who use social media to engage and entertain audiences, while gaining Avidia national and international attention.

How will financial services organizations negotiate new and emerging technologies in a way that creates the best outcomes for customers and employees? On this episode of our BAI Banking Strategies podcast, we talk with Alex Jimenez, a digital banking and payments strategist with Zions Bancorporation, about the impact that high-tech innovations from artificial intelligence to implantables are having on the banking industry.

On this episode of the BAI Banking Strategies' podcast, we talk with Ian Schweid, senior vice president director of electronic services at Coconut Grove Bank. A member of the Federal Reserve's Faster Payments Task Force, Schweid discusses the task force's work, the rapid changes impacting financial services, and a payments future where driverless cars and appliances could take the lead in consumer interactions.

How do community banks and credit unions best cater to the needs of millennial consumers and business owners? We talk with Graham Seel, founder at BankTech Consulting, about the impact millennials and technology have on community-based financial services organizations.