BAI Banking Strategies
BAI
A weekly podcast that focuses on the key issues impacting financial services leaders. It brings you objective opinions and actionable insights that will help you make smart decisions.
Episodes
Mentioned books
Jun 30, 2017 • 16min
3.02: CECL—Get your bank's credit records in order
Tom Caragher discusses what banks need to know about CECL including which records to pull and which staff members to recruit to present first-rate data.
Jun 23, 2017 • 16min
3.01: Community banking and the drive for excellence
The BAI Banking Strategies podcast kicks off season 3 with Jill Castilla, President and CEO at Citizens Bank of Oklahoma. The institution has roots that go back more than 100 years - to a time before Oklahoma was a state--and on this episode, Castilla talks about how her bank has learned to adapt to the times to stay healthy and relevant. She also shares some of her best practices in areas such as finding, hiring and retaining the best talent.
Jun 2, 2017 • 16min
2.08: The ever-changing face of bank branches
On this episode of the BAI Banking Strategies podcast, we're joined by banking branch expert Jon Voorhees of Peak Performance Group about the closing, opening and evolution of bank branches. Voorhees reveals how banks can close branches and still experience low customer attrition rates.
May 26, 2017 • 17min
2.07: How banks build winning innovation teams
On this episode of the BAI Banking Strategies podcast, we talk with Bennett Bradley of BB&T about his bank's new in-house initiative to identify prime areas for innovation, and champion for various bank divisions while partnering with fintechs. Bradley discusses how the ultimate goal of his team is to "surprise and delight" customers.
May 19, 2017 • 17min
2.06: Where payments meet people
On this episode of the BAI Banking Strategies podcast, we're joined by payments expert Patricia Hewitt. Patricia shares with us her thoughts about how digital-social ecosystems such as China's messaging app WeChat represent natural payments hubs - allowing financial services organizations to serve consumers where they already live, work and play.
May 12, 2017 • 15min
2.05: The rise of the mobile-only bank
On this episode of the BAI Banking Strategies podcast, we talk with British banking veteran Anne Boden, the founder of Starling Bank, the first mobile-only banking platform in the U.K. Boden shares what led her to leave the traditional banking world and how she sees the nimbleness of fintech companies leading to new opportunities for challenger banks.
May 5, 2017 • 18min
2.04: Banking and the Internet of Things
On this episode of the BAI Banking Strategies podcast, we're joined by Chris Skinner, international fintech expert and author. Chris talks about the latest revolutions from the Internet of Things (IoT), with particular focus on how these technologies are shaking up the banking world.
Apr 28, 2017 • 18min
2.03: The pillars of financial services innovation
On this episode of the BAI Banking Strategies podcast, we're joined by Miranda Hill, director, innovation and commerce strategy at ThoughtWorks in Seattle. Miranda discusses the key attributes that make for successful fintech innovation, as well as what she hopes to see from nominees for the BAI Global Innovations Awards.
Apr 21, 2017 • 16min
2.02 The art and science of social selling
On this episode of the BAI Banking Strategies Podcast, we talk with Avril Castagnetta, senior manager at Ernst & Young. Castagnetta explains the fine points of social selling, which uses social media platforms such as LinkedIn to foster deep sales relationships, as well as how to set up a social selling platform in less than a week.
Apr 14, 2017 • 17min
2.01 Banking, big data and analytics
On the first episode of Season Two of the BAI Banking Strategies podcast, we talk with Don Campbell, president at RightCourse LLC and a contributor to the TAG Fintech 2017 report "Data Analytics: Big Data in Financial Services."
