Total Retail Talks

Total Retail
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Nov 6, 2017 • 18min

Analyzing Retailers’ Tech Spending Plans

In episode 117 of Total Retail Talks, Total Retail editors Caitlin Sullivan and Joe Keenan discuss the brand's latest research report, The 2017 Retail Technology Report: An Analysis of Trends, Buying Behaviors and Future Opportunities. Key findings from the report are discussed, including retailers’ cautious approach to investing in emerging technologies. Learn more about the…
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Oct 30, 2017 • 12min

TaylorMade Golf Drives More Sales With New Payment Option

In episode 116 of Total Retail Talks, recorded at Shop.org last month in Los Angeles, John Gonsalves, vice president, direct-to-consumer and digital, TaylorMade Golf, is interviewed by Total Retail's Executive Editor Joe Keenan about the brand's new online golf club upgrade and financing program, The Turn, which was developed in partnership with payments provider Klarna.
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Oct 23, 2017 • 14min

TechStyle Co-CEO Talks Personalization, Subscription Commerce

In episode 115 of Total Retail Talks, recorded at Shop.org last month in Los Angeles, Adam Goldenberg, co-CEO of TechStyle Group, parent company of retail brands Fabletics, JustFab, and ShoeDazzle, discusses personalization, subscription fashion and the future of TechStyle Group.
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Oct 16, 2017 • 17min

Data Platform Helps Asics Increase Conversions, Decrease Returns

In episode 114 of Total Retail Talks, recorded at Shop.org last month in Los Angeles, Jason LeBoeuf, director, e-commerce, Asics, and Romney Evans, co-founder of True Fit, discuss how the athletic footwear and apparel brand is using True Fit's data platform to personalize its customers’ shopping experiences. The result for Asics has been increased revenues…
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Oct 9, 2017 • 17min

DSW Execs on the Retailer's Transformation, Future of the Industry

In episode 113 of Total Retail Talks, recorded at Shop.org last month in Los Angeles, DSW's CEO, Roger Rawlins, and CFO, Jared Poff, discuss the footwear retailer's new brand mission, which is focused on building engaging customer experiences, distorting traditional assortment, enabling associate product knowledge, and improving operational execution. Rawlins and Poff provide details on…
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Oct 2, 2017 • 14min

Woolrich Talks Key Holiday Growth Strategies

There's more to Woolrich than just plaid flannel. In episode 112 of Total Retail Talks, Rick English, director of web analytics for the iconic outdoor apparel brand, and Paul Corey, senior account manager, Listrak, discuss Woolrich's key digital growth strategies for the 2017 holiday season. The discussion looks back at the 2016 holiday season to…
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Sep 25, 2017 • 21min

Analyzing the Retail Landscape With Industry Veteran Richard Last

In episode 111 of Total Retail Talks, Richard Last, chairman emeritus, board of directors, Shop.org; founding partner, Axcelora; senior director, Global Digital Retailing Research Center, University of North Texas, offers his insights into the state of the retail industry, including how legacy brick-and-mortar retailers must evolve in order to remain viable in today's digital environment,…
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Sep 18, 2017 • 35min

Online Marketplace Spring Uses AI to Improve CX

In episode 110 of Total Retail Talks, Gannon Hall, chief product officer at Spring, a mobile and online fashion retailer, discusses how the company is using artificial intelligence (AI) to improve its customers’ shopping experiences through more personalized merchandise recommendations. Learn how machine learning is helping Spring convert more visitors to its site and app.
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Sep 11, 2017 • 12min

Spotix Uses Data Partnership to Fuel Customer Acquisition

In episode 109 of Total Retail Talks, Adam Kahler, digital director for Spotix, an online retailer for the home, hearth, patio and barbecue industries, discusses how a data partnership platform has helped the company to optimize its online marketing efforts, including driving customer acquisition.
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Sep 5, 2017 • 13min

Barnes & Noble's Chief Digital Officer Shares Leadership Philosophy

In episode 108 of Total Retail Talks, recorded at the Total Retail Talks Live! event in New York City, Fred Argir, vice president and chief digital officer at Barnes & Noble, talks about the bookseller's digital and omnichannel strategy, as well as his leadership philosophy.

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