Total Retail Talks

Total Retail
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Apr 2, 2018 • 24min

Rent the Runway Using Technology to Improve In-Store Experience

In episode 137 of Total Retail Talks, recorded at this year's NRF Big Show in New York City, Hampton Catlin, vice president of engineering at Rent the Runway, discusses how the fashion brand that provides designer dresses, apparel and accessories for rental is using in-store kiosks to expedite the pickup and drop-off of orders. Catlin…
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Mar 26, 2018 • 7min

Tickets.com CEO Talks Mobile Ticketing Technology

In episode 136 of Total Retail Talks, Joe Choti, president and CEO of Tickets.com, an online seller of event ticketing technologies, solutions and services for thousands of top arts, entertainment and sports organizations, discusses how the company is integrating NFC contactless ticketing solutions for iPhone and Apple Watch users at live events. Choti was interviewed earlier…
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Mar 16, 2018 • 8min

Previewing the Top 100 Omnichannel Retailers Report

In episode 135 of Total Retail Talks, Total Retail's Caitlin Sullivan and Joe Keenan discuss the key findings from our latest research report, 2018 Top 100 Omnichannel Retailers, an analysis and ranking of the omnichannel shopping experiences offered by 100 publicly traded retailers.
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Mar 8, 2018 • 19min

Mobile Apps Help City Furniture Personalize the In-Store Shopping Experience

In episode 134 of Total Retail Talks, recorded earlier this year at the National Retail Federation's Big Show in New York City, Steve Wilder, CFO and CIO of City Furniture, a South Florida-based furniture, mattress and home accessories retailer, discusses how the launch of three mobile apps has helped the company's store associates personalize and…
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Mar 5, 2018 • 17min

UNTUCKit Using RFID to Optimize its Inventory

In episode 133 of Total Retail Talks, recorded earlier this year at the National Retail Federation's Big Show in New York City, Aaron Sanandres, co-founder and CEO of UNTUCKit, a retailer of casual men's shirts designed to be worn untucked, and Keith Sherry, chief operating officer, SATO Global Solutions, a global barcode and RFID technology…
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Feb 26, 2018 • 7min

Finish Line Rolls Out Smart Mirrors in its Stores

In episode 132 of Total Retail Talks, recorded last month at the National Retail Federation's Big Show in New York City, Molly Mecham, senior digital product manager, Finish Line, shares how the athletic footwear, apparel and accessories brand is using smart mirror technology in its brick-and-mortar stores to better engage shoppers. Mecham details the Finish…
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Feb 16, 2018 • 20min

How Crate and Barrel is Bringing Digital In-Store

In episode 131 of Total Retail Talks, Brian Schultz, senior director, e-commerce and digital product management, Crate and Barrel, discusses how the furniture and home decor retailer is using technology to better connect its customers’ online and offline shopping experiences. Schultz details how Crate and Barrel's native mobile app plays a role in customers’ in-store…
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Feb 12, 2018 • 14min

Data at the Core of Walgreens’ Pricing Strategy

In episode 130 of Total Retail Talks, recorded last month at the National Retail Federation's Big Show in New York City, Luke Rauch, senior director, U.S. insights, Walgreens, talks about how the pharmacy retailer leverages data (customer, competitor, product, third party) when making pricing decisions.
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Feb 2, 2018 • 15min

Inside Bombfell's Partnership With J.C. Penney

In episode 129 of Total Retail Talks, Bernie Yoo, co-founder and CEO of Bombfell, an online personal styling service, discusses the company's recent partnership with J.C. Penney to provide styling services for big-and-tall customers. In addition to discussing working with J.C. Penney, Yoo talks about Bombfell's new loyalty program, Keep More, Get More, as well…
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Jan 29, 2018 • 11min

Tina Sharkey On the Secret Behind Brandless’ Growth

In episode 128 of Total Retail Talks, Tina Sharkey, co-founder CEO of Brandless, an e-commerce company that manufactures and sells food, beauty and personal care products, and household supplies under its own label, shares how the company has grown in just six months, why community is critical to its growth and success, and what the…

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